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Joined: Apr 2009
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I have....
And it's a good thing.....
I'm seeing more of the PG staff showing up in the forums and interacting and commenting on posts and listening to music and offering advice....
Yeah buddy!!!! Way to go. I hope they keep this up. Kinda makes me feel like PG is actually listening to our concerns and comments (and music too) which is ALWAYS a good thing.
And even the big boss man PG himself comes to visit and comment.... very few company presidents do that.... much appreciated.
Last edited by Guitarhacker; 09/15/16 01:08 PM.
You can find my music at: www.herbhartley.comAdd nothing that adds nothing to the music. You can make excuses or you can make progress but not both. The magic you are looking for is in the work you are avoiding.
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I have noticed as well, but what a great idea to start a thread to show appreciation and recognition.
I have been VERY impressed AND talk about feeling like you are really a part of something going on at a company!
PG Music is setting a standard that I really can't say I know of another company is doing.
Thanks PG Music for caring!
Thanks Herb for starting this thread!
Chad (Hope that makes it easier)
TEMPO TANTRUM: What a lead singer has when they can't stay in time.
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I have noticed as well, but what a great idea to start a thread to show appreciation and recognition.
I have been VERY impressed ...
Thanks Herb for starting this thread! Agreed. I thought this very thought tonight actually. Nice to see staff checking in regularly.
Make your sound your own!
.. I do not work here, but the benefits are still awesome
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Nice observation and thread Herb,
I am enjoying reading the comments of the PG Music staff. Their participation has added a new dimension to the forum.
As both HTL and rharv have stated, thanks PG Music staff for your participation.
Herb, again thanks for starting this thread.
Jim Fogle - 2024 BiaB (1111) RB (5) Ultra+ PAK DAWs: Cakewalk by BandLab (CbB) - Standalone: Zoom MRS-8 Laptop: i3 Win 10, 8GB ram 500GB HDD Desktop: i7 Win 11, 12GB ram 256GB SSD, 4 TB HDD Music at: https://fogle622.wix.com/fogle622-audio-home
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SPAM clean up in aisle 3.....
 Steve BIAB/RB 2022, Pro Tools 2020, Korg N5, JBL LSR 4328 Powered Monitors, AKG/Shure Mics.
PC: Win11 PRO, 4 TB M2 SSD, 2 TB HD, 128 GB Memory
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PG Music Staff
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PG Music Staff
Joined: Jan 2016
Posts: 1,664 |
Hi GuitarHacker, your feedback is appreciated and we all work together as a team to create the best experience to our customers! The best method to contact us if you have any sales inquiries or general questions, you can send us an email to sales@pgmusic.com or contact us on our direct line at 1-800-268-6272 If Band-in-a-Box or any other PG Music software is misbehaving you can contact our technical support department Monday-Friday 10am-5pm pacific time at 1-866-983-2474. They are closed on the weekends. We also have our LiveHelp feature seen on our website. Click the headphone button in the top right corner and you will connect you with one us during business hours. We are here to help! 
Cheers,
Joe
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Expert
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Windows 10 Home 20H2 Build 19042.487
BIAB 2021 (Build 818)
Intel(R) Core(TM), i3-4160, CPU @3.60 GHz RAM 16 GB, 64 Bit X64-based processor
Zoom UAC-2 (USB 3 interface-built in midi)
VoiceLive 3 Extreme, Sputnik Valve Condenser Mic
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A super big +1!
PGMusic set an extremely high bar for service. I know of no other site that is frequented by the staff as often as PGMusic's staff does. Plus I have never heard of the head of another company visiting the forums either!
Great staff, great service but most of all super great products!
Me, it's not about how many times you fail, it's about how many times you get back up.
Cop, that's not how field sobriety tests work.
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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I've noticed new staff names too. Have they increased the staff? Whatever it is I agree, it's great to hear from them.
Bob
Biab/RB latest build, Win 11 Pro, Ryzen 5 5600 G, 512 Gig SSD, 16 Gigs Ram, Steinberg UR22 MkII, Roland Sonic Cell, Kurzweil PC3, Hammond SK1, Korg PA3XPro, Garritan JABB, Hypercanvas, Sampletank 3, more.
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PG Music Staff
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Hi MarioD, thank you for your kind words! - We strive for excellence in all areas
Cheers,
Joe
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Journeyman
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I have been a long time user of BIAB and PT, actually since BIAB 5, which was given to me. It is scary just how fast 20 plus years can go by when you are having fun. Every year I visit my children in Victoria for Christmas, and every year sometime from December 22 to December 24 I would give myself a present and go down to Cadillac St and pick up my next years version of BIAB/PT. So I have been going to PG a lot of years. I have seen them grow from three desks on the second floor to a full complement of office/technical equipment that also encompassed the room below them. During the early days I met Peter a couple of times and I can attest that he is the gentleman he appears on the forums. The staff has always treated me with patience and courtesy even though I am doing a pickup during the Christmas rush. Their more active participation in forums lends their customer appreciation even more. Thanks PG Music for being who you are. DennisD
There are only 3 kinds of musicians: those that can count, and those that can't!
PC AMD A4-5300 APU 3.4 GHz, 8gb RAM, 1T HDD, Windows 10,
Reaper 4.77, BIAB2018, PTPA12, RB2018, Roland VS-880 DAW
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Update Your PowerTracks Pro Audio 2024 Today!
The Newest RealBand 2024 Update is Here!
The newest RealBand 2024 Build 5 update is now available!
Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.
This free update is available to all RealBand 2024 users. To learn more about this update and download it, head to www.pgmusic.com/support.realband.htm#20245
The Band-in-a-Box® Flash Drive Backup Option
Today (April 5) is National Flash Drive Day!
Did you know... not only can you download your Band-in-a-Box® Pro, MegaPAK, or PlusPAK purchase - you can also choose to add a flash drive backup copy with the installation files for only $15? It even comes with a Band-in-a-Box® keychain!
For the larger Band-in-a-Box® packages (UltraPAK, UltraPAK+, Audiophile Edition), the hard drive backup copy is available for only $25. This will include a preinstalled and ready to use program, along with your installation files.
Backup copies are offered during the checkout process on our website.
Already purchased your e-delivery version, and now you wish you had a backup copy? It's not too late! If your purchase was for the current version of Band-in-a-Box®, you can still reach out to our team directly to place your backup copy order!
Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.
Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.
Update your Band-in-a-Box® 2024 for Windows® Today!
Update your Band-in-a-Box® 2024 for Windows for free with build 1111!
With this update, there's more control when saving images from the Print Preview window, we've added defaults to the MultiPicker for sorting and font size, updated printing options, updated RealTracks and other content, and addressed user-reported issues with the StylePicker, MIDI Soloists, key signature changes, and more!
Learn more about this free update for Band-in-a-Box® 2024 for Windows at www.pgmusic.com/support_windowsupdates.htm#1111
Band-in-a-Box® 2024 Review: 4.75 out of 5 Stars!
If you're looking for a in-depth review of the newest Band-in-a-Box® 2024 for Windows version, you'll definitely find it with Sound-Guy's latest review, Band-in-a-Box® 2024 for Windows Review: Incredible new capabilities to experiment, compose, arrange and mix songs.
A few excerpts:
"The Tracks view is possibly the single most powerful addition in 2024 and opens up a new way to edit and generate accompaniments. Combined with the new MultiPicker Library Window, it makes BIAB nearly perfect as an 'intelligent' composer/arranger program."
"MIDI SuperTracks partial generation showing six variations – each time the section is generated it can be instantly auditioned, re-generated or backed out to a previous generation – and you can do this with any track type. This is MAJOR! This takes musical experimentation and honing an arrangement to a new level, and faster than ever."
"Band in a Box continues to be an expansive musical tool-set for both novice and experienced musicians to experiment, compose, arrange and mix songs, as well as an extensive educational resource. It is huge, with hundreds of functions, more than any one person is likely to ever use. Yet, so is any DAW that I have used. BIAB can do some things that no DAW does, and this year BIAB has more DAW-like functions than ever."
Convenient Ways to Listen to Band-in-a-Box® Songs Created by Program Users!
The User Showcase Forum is an excellent place to share your Band-in-a-Box® songs and listen to songs other program users are creating!
There are other places you can listen to these songs too! Visit our User Showcase page to sort by genre, artist (forum name), song title, and date - each listing will direct you to the forum post for that song.
If you'd rather listen to these songs in one place, head to our Band-in-a-Box® Radio, where you'll have the option to select the genre playlist for your listening pleasure. This page has SoundCloud built in, so it won't redirect you. We've also added the link to the Artists SoundCloud page here, and a link to their forum post.
We hope you find some inspiration from this amazing collection of User Showcase Songs!
Congratulations to the 2023 User Showcase Award Winners!
We've just announced the 2023 User Showcase Award Winners!
There are 45 winners, each receiving a Band-in-a-Box 2024 UltraPAK! Read the official announcement to see if you've won.
Our User Showcase Forum receives more than 50 posts per day, with people sharing their Band-in-a-Box songs and providing feedback for other songs posted.
Thank you to everyone who has contributed!
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