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#434345 - 10/20/17 07:57 AM [Recording, Mixing, Performance and Production] Help with Ilok
Registered: 08/24/07
Posts: 1268
Loc: Florida, USA
cubanpete Offline
Expert

Registered: 08/24/07
Posts: 1268
Loc: Florida, USA
Guys I have not been able to validate or to use ILock at all for the two VST's offered in this forum. Not eve been able to contact their support page. I gives me this message on top saying that the time has expired, you click where it tells you and loops around again to ask for your info, and so on. Ny one having this issue? Thanks

Mike B.


Edited by cubanpete (10/20/17 07:57 AM)
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#434347 - 10/20/17 08:03 AM [Recording, Mixing, Performance and Production] Re: Help with Ilok [Re: cubanpete]
Registered: 12/20/00
Posts: 10810
Loc: Pensacola, Florida
jford Offline
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Registered: 12/20/00
Posts: 10810
Loc: Pensacola, Florida
I'm sorry you are having problems using iLok.

First, after you install iLok Manager on your computer, I recommend rebooting the computer and then when you bring it back up, make that you log into your iLok account.

Did you register the your VST's with iLok? You should have received serial numbers when you got the VST's, and then you have to enter that information into the iLok manager (after having logged into your account) to authenticate it. Once it has been registered to the cloud, you can download the license to your computer or to your iLok dongle (your choice).

Just running the iLok installation software doesn't let you use the libraries until after you have registered them.

Let us know and we can further help.
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#434427 - 10/20/17 06:11 PM [Recording, Mixing, Performance and Production] Re: Help with Ilok [Re: jford]
Registered: 06/04/00
Posts: 2140
Loc: New Mexico
Larry Kehl Offline
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Registered: 06/04/00
Posts: 2140
Loc: New Mexico
Besides what John said

-Install iLok

-reboot

-run iLok Manager

-- in upper right hand corner see the empty space for typing something and a little "..I" next to it? Click on that "..I" and it will pop open a window to enter a very log string of alphanumerics - it will allow you to paste in that long string from a copy and paste

-- that will "activate" (ALLOW USE) the SW in question.

Be aware that SOME programs, if you try and run them BEFORE activating via iLOK will try to get you to "authorize" from inside that app, which can be a headache and cause headaches if you do that FIRST.

Almost all iLok dependent SW I've have has explicit instructions on how to install and activate- I KNOW AIR Xpand2 is one on of them - AIR site

http://www.airmusictech.com/kb/article/2216

so read the instructions first
good luck


Larry



PS - if you are running WINDOWS 10 and after installing iLok and you boot and you try to run the iLOK manager and get a "not installed properly" or similar error don't panic - the "Pace License Services" probably just needs a little "tweak" in the Windows 10 Services

run Services (if not sure how to do this type "services" in the Win 10 search window [bottom left] next to "start icon" and select the "services" app that comes up

In that long scary list of services find the "PACE License Services" (it is alphabetically listed),

- right click it, then select properties, then change "Startup type:"

from

"Automatic" to "Automatic (Delayed Start)"

then re-boot


- Not sure if pace/iLok ever actually fixed this (given iLok knows about it now , when they install they could have SET that service to delayed!)


https://www.youtube.com/watch?v=HCM5NevOAT0

http://forum.cakewalk.com/solved-Ilok-License-Manager-problems-m3280463.aspx

and you can google and find other references to this "fix"
_________________________
Win10Pro64,i78086K,32GB,2TBSSD+20TB HDDs,1080TI,Scarlett18i8,MIDI4x4,Montage7,Fusion 8HD,QS8,GR-50,Integra7,XV5080,Fantom-XR,QSR,SC-8850,SPLAT,FL20, SO3,MC8,AD2,ST3,Kontakt5,Amptube4,etc.. but I'm really a guitar player;AXE FX III+++

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#434592 - 10/22/17 12:27 AM [Recording, Mixing, Performance and Production] Re: Help with Ilok [Re: Larry Kehl]
Registered: 12/18/06
Posts: 1199
Loc: Hong Kong
lambada Offline
Expert

Registered: 12/18/06
Posts: 1199
Loc: Hong Kong
I also go round and round in circles with iLok, but eventually I managed to get everything verified on my notebook and PC. I didn't realise that iZotope seems to use a variant of it. I have something like 17 untouchable iZotope codes. crazy
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#434887 - 10/23/17 07:10 PM [Recording, Mixing, Performance and Production] Re: Help with Ilok [Re: cubanpete]
Registered: 08/24/07
Posts: 1268
Loc: Florida, USA
cubanpete Offline
Expert

Registered: 08/24/07
Posts: 1268
Loc: Florida, USA
Thanks to all for the replies. My main problem is that I cannot even get to open Ilok. When I go and open the "little I" on the upper right corner it actually ask me for my id and the password to get into it, nothing else. When I say I forgot my ether password or id it gives me like and error message on the top part of the page saying that my session has expire "click here" then ask me for my information again and again like a revolving door. Also says not to create a new account if I already have one.If trying to get support, same thing. Frustrating.

Mike B.
_________________________
Music should be part of your life
http://www.soundclick.com/blackcatjazzcafeband

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#434890 - 10/23/17 07:34 PM [Recording, Mixing, Performance and Production] Re: Help with Ilok [Re: cubanpete]
Registered: 06/04/00
Posts: 2140
Loc: New Mexico
Larry Kehl Offline
Veteran

Registered: 06/04/00
Posts: 2140
Loc: New Mexico
The little "i" is for entering your registration code

Try signing in FIRST in the upper LEFT hand side where it says Sign In

I know it shouldn't make any difference but... worth a shot

and not to insult you but you are 100% CERTAIN that you are using the exact same user name and password that used to create the ilok account?

you can ALSO try going here

https://www.ilok.com/#!signin Maybe get better help/access


If you have NEVER registered ANY licenses with, or on, iLok you could create another account it won't hurt. BUT you don't really want to to do that if HAVE registered anything because the licenses are locked to the ACCOUNT (and device).

https://www.ilok.com/#!registration


You can transfer licenses to another (new) account but you have to first be logged in to the original (OWNING) account and in your case you are having trouble doing that)


Good Luck
Larry


Edited by Larry Kehl (10/23/17 08:02 PM)
Edit Reason: typical dsysls dsysltc sdssyklskc,.... - random tying erros
_________________________
Win10Pro64,i78086K,32GB,2TBSSD+20TB HDDs,1080TI,Scarlett18i8,MIDI4x4,Montage7,Fusion 8HD,QS8,GR-50,Integra7,XV5080,Fantom-XR,QSR,SC-8850,SPLAT,FL20, SO3,MC8,AD2,ST3,Kontakt5,Amptube4,etc.. but I'm really a guitar player;AXE FX III+++

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#436245 - 11/01/17 06:30 PM [Recording, Mixing, Performance and Production] Re: Help with Ilok [Re: cubanpete]
Registered: 08/24/07
Posts: 1268
Loc: Florida, USA
cubanpete Offline
Expert

Registered: 08/24/07
Posts: 1268
Loc: Florida, USA
Ok Larry, thanks. I'll try that.

Mike B.
_________________________
Music should be part of your life
http://www.soundclick.com/blackcatjazzcafeband

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PG Music News
Article: The History of Play-A-Long (and More)

We came across this JazzTimes article, published today, called The History of Play-A-Long (and More), which highlights how technology has "blown the options for interaction music education wide open" in the last 50 years - and they mention Band-in-a-Box®!

Check it out! Click here to read...

Band-in-a-Box® - Freezing Tracks

Like what you hear in Band-in-a-Box®? Make sure to Freeze the track(s) or song! Once frozen, it won't be regeneraged or change when you play it again - and your choice isn't final, since you can unfreeze them just as easily:
-press the blue snowflake button within the track name of the mixer window
-press the blue snowflake button within the expanded toolbar of the program (Ctrl + T will swap between the two toolbar views), and select the track(s)

Note: If you want to force Band-in-a-Box® to generate tracks without adjusting the Freeze settings, hold down the Shift key as you press the [Generate and Play] button (the fly-by hint will remind you of that) or choose the menu command Play | Play Special | Generate (even if tracks are frozen).

To learn more about freezing your Band-in-a-Box® tracks or songs, visit Chapter 5: Playing Songs | Freezing tracks of our Online Manual.

With Band-in-a-Box®, Making Music Has Never Been Easier!


We came across this recent post, Music Making Software: Record, Edit, Create and Share Your Own Songs, which includes Band-in-a-Box® in their list of software you'll need to record and edit your own songs!

One of our favourite products, and one that doesn’t seem to come up much in discussions about music making software, is Band-In-A-Box from PG Music. This is probably the longest established and certainly one of the most popular music making software packages of all time. Already packed with features, the latest version has added functions that in our opinion make this an essential buy for musicians in any genre, for keyboard players, guitarists, singers, in fact any musician looking for an outstanding tool to make the most of their creative ideas.
-www.musicrepo.com

The Download Manager - Band-in-a-Box® for Windows

The "Download Manager" within Band-in-a-Box® for Windows is a great tool to confirm or help with the installation of your Band-in-a-Box® for Windows program!

What does the Download Manager do?
Automatically installs Band-in-a-Box® content (RealTracks, RealDrums, etc.) in the background, so you don't have to sit there the whole time! It can also confirm that you've completely installed your purchase.

How do you use it?
Within the program, go to Help | Utilities | Run Download/Install Manager now. Using your activation code, the program will analyze the installation folders, and list anything that still needs to be downloaded and installed.

Learn more about the Download Manager with this tutorial, or check out the topic within the Online Manual.

Band-in-a-Box® for Windows Online Manual - Chord List & Shortcuts

Visit the Chord List of our Online Manual, and you'll see all the chords that can be used within the program! The list includes a few Tricky Chords and Shortcut Chords that you may find useful too!

Tricky Chords:
C5b This is "C flat 5." It is spelled this way to avoid confusion.
C2, C5, C4, C69, C7alt, Cm7#5
You can type C-7 for Cm7 (i.e. use the minus sign) or C7-9 for C7b9.

Shortcut Chords
If you enter a lot of songs, you will appreciate these shortcut keys.
J = Maj7
H = m7b5 (H stands for Half diminished)
D = dim
S = 7sus

There's even information on how to add your own chord shortcuts - check it out!

Video Request Answered - Creating Intros, Bridges, and Endings in Band-in-a-Box®

Check out the newest support video created by Kent that explains how to create intros, bridges, and endings in Band-in-a-Box®! Click here to view...

The Band-in-a-Box® SongPicker Feature

If you have a folder of songs that you'd always like easy access to within Band-in-a-Box, make sure you familiarize yourself with The SongPicker feature, which access the folder that you choose and lock it to!

Access the SongPicker by clicking on the [Song] button next to the title of the song within the main screen of Band-in-a-Box. The first time the SongPicker is opened, you can choose the folder to use to create the list by selecting [Change] and navigating to your preferred directory. Once chosen, select [OK - Make Song List], and Band-in-a-Box does the rest... the next time you click on [Song], you'll be taken directly to your preferred folder!

Learn even more about this feature within Chapter 5 of our Online Manual, here.

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