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#448388 - 01/01/18 07:23 AM [RealBand] RB2018 USB Audio not staying where set
Registered: 09/03/08
Posts: 114
Loc: ND
Del Offline
Apprentice

Registered: 09/03/08
Posts: 114
Loc: ND
I had to switch my audio outputs for Realband over to USB shortly after upgrading to RB2018_4_0. I set the Windows 'Volume Mixer' for Realband down to 10 and have my speakers output within the 'Volume Mixer' set to about 50 as shown in Volume mixer1.jpg

Now when I close and re-open Realband the mixer setting for Realband goes to the same level as the speakers as shown in Volume mixer2.jpg

I don't see any of my other audio applications doing this with my volume sliders. Tested Biab2018 and it leaves the slider wherever it was set when re-opening the application.

Just wondering if anyone else is seeing this or if it is something on my computer. I'm running Windows7 with all current patches and virus protection.


Attachments
Volume mixer1.JPG

Volume mixer2.JPG


_________________________
Del

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#448400 - 01/01/18 07:56 AM [RealBand] Re: RB2018 USB Audio not staying where set [Re: Del]
Registered: 12/27/13
Posts: 1343
Loc: St. Louis, MO. USA
sslechta Offline
Expert

Registered: 12/27/13
Posts: 1343
Loc: St. Louis, MO. USA
What looks weird to me is that the icon for RealBand looks different before and after. Almost seems like it's launched a different version or location of RealBand. ...or maybe different permissions.
_________________________


Steve

BIAB/RB 2018, Pro Tools 2018, Korg N5, Proteus F/X, JBL LSR 4328 Powered Monitors, AKG/Shure Mics.
PC: 1 TB SSD, 2 TB HD, 128 GB Memory

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#448409 - 01/01/18 08:30 AM [RealBand] Re: RB2018 USB Audio not staying where set [Re: sslechta]
Registered: 09/03/08
Posts: 114
Loc: ND
Del Offline
Apprentice

Registered: 09/03/08
Posts: 114
Loc: ND
Thanks Steve, I hadn't noticed that before.

I did more testing and verified Realband 2018_4_0 was being launched each time. Also checked permissions and tried Run as Admin but that didn't change anything.

Turns out if I don't close the Windows Volume Mixer window and reopen Realband, then it shows up like the second picture above. If I close Realband and the Volume Mixer window, then the Realband Icon shows as in the first picture but the volume level still changes to whatever the speakers output level is.

I tried Biab 2018 again and the volume level stays at whatever it was set to last time it was used.
_________________________
Del

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#448887 - 01/03/18 02:24 PM [RealBand] Re: RB2018 USB Audio not staying where set [Re: Del]
Registered: 09/03/08
Posts: 114
Loc: ND
Del Offline
Apprentice

Registered: 09/03/08
Posts: 114
Loc: ND
I spoke with tech support today and they convinced me that it isn't an issue with the software but with my recording setup. I went back to using the analog audio output driver instead of the USB audio output driver.
_________________________
Del

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