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Help! Tech S.O.S (Off topic)
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Joined: May 2015
Posts: 880
Expert
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OP
Expert
Joined: May 2015
Posts: 880 |
I accidentally dropped my hard drive copy of BIAB for Mac and now it won't show up on my mac or run. The light comes on when I plug it in and nothing is broken externally. I need to change one of tracks before my gig tomorrow. HELP!
Computer: Macbook Pro, 16 inch 2021 DAWs: Pro Tools, Logic, and Maschine plays drums, percussion, bass, steel pan, keyboard, music producer/engineer
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Help! Tech S.O.S (Off topic)
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Joined: Dec 2000
Posts: 12,580
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Veteran
Joined: Dec 2000
Posts: 12,580 |
I would try opening up the enclosure (if possible) and seeing if there are any loose wires inside. It might be as easy as that.
If not, do you not have a backup? 2+TB drives are generally available from warehouse clubs from the $80-$100 range. It's definitely a worthwhile investment.
John Laptop-HP Omen I7 Win11Pro 32GB 2x2TB, 1x4TB SSD Desktop-ASUS-I7 Win10Pro 32GB 2x1.5TB, 2x2TB, 1x4TB SATA BB2024/UMC404HD/Casios/Cakewalk/Reaper/Studio One/MixBus/Notion/Finale/Dorico/Noteworthy/NI/Halion/IK http://www.sus4chord.com
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Help! Tech S.O.S (Off topic)
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Joined: May 2000
Posts: 21,609
Veteran
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Veteran
Joined: May 2000
Posts: 21,609 |
As jford mentioned; it may be worth opening it carefully and looking for a connection that got jarred loose.
I've read of this happening a half a dozen times, so I bet it has happened dozens of other times that I've never heard about.
I'd remove the tiny screws (or snap it apart or whatever), and take a peek. Push the obvious connections back together and retry.. inside and out... of course you need to physically disconnect it before trying any of this.
Make your sound your own! .. I do not work here, but the benefits are still awesome
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Help! Tech S.O.S (Off topic)
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Joined: Apr 2017
Posts: 1,192
Expert
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Expert
Joined: Apr 2017
Posts: 1,192 |
A dropped hard drive that doesn’t mount is normally ruined.
Of course open the housing to see if a wire came loose but that’s a long shot.
The last one I dealt with fell 3 feet onto a carpet.
BIAB 2023 Audiophile, 24/60 Core M2 Mac Studio Ultra/8TB/192GB Sonoma, M1 MBAir, 2012 MBP Digital Performer 11, LogicPro Finale27.4, Dorico5, Encore5, SmartScorePro64, Notion6, Overture5
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Help! Tech S.O.S (Off topic)
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Joined: Nov 2008
Posts: 1,382
PG Music Staff
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PG Music Staff
Joined: Nov 2008
Posts: 1,382 |
Hi, With the other hard drives we ship out, you can easily open the enclosure, and disconnect/reconnect the drive inside, which is connected to a USB-SATA interface (we call this reseating). With the Audiophiles, the drive is soldered right onto the board, so can't be knocked loose. This makes them more dependable and harder to mess up, but if it still stops working after a drop, it's probably actually broken now. Islansoul, if you contact our sales department directly (1-800-268-6272), we can replace it for the cost of the drive. Thanks Kent PG Music
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Help! Tech S.O.S (Off topic)
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Joined: May 2015
Posts: 880
Expert
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OP
Expert
Joined: May 2015
Posts: 880 |
Thanks, I did contact the support team and the person on the phone was very kind and helped me get a new one. I had to pay for it, but the tech employee was helpful.
Computer: Macbook Pro, 16 inch 2021 DAWs: Pro Tools, Logic, and Maschine plays drums, percussion, bass, steel pan, keyboard, music producer/engineer
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Band-in-a-Box® 2024 Review: 4.75 out of 5 Stars!
If you're looking for a in-depth review of the newest Band-in-a-Box® 2024 for Windows version, you'll definitely find it with Sound-Guy's latest review, Band-in-a-Box® 2024 for Windows Review: Incredible new capabilities to experiment, compose, arrange and mix songs.
A few excerpts:
"The Tracks view is possibly the single most powerful addition in 2024 and opens up a new way to edit and generate accompaniments. Combined with the new MultiPicker Library Window, it makes BIAB nearly perfect as an 'intelligent' composer/arranger program."
"MIDI SuperTracks partial generation showing six variations – each time the section is generated it can be instantly auditioned, re-generated or backed out to a previous generation – and you can do this with any track type. This is MAJOR! This takes musical experimentation and honing an arrangement to a new level, and faster than ever."
"Band in a Box continues to be an expansive musical tool-set for both novice and experienced musicians to experiment, compose, arrange and mix songs, as well as an extensive educational resource. It is huge, with hundreds of functions, more than any one person is likely to ever use. Yet, so is any DAW that I have used. BIAB can do some things that no DAW does, and this year BIAB has more DAW-like functions than ever."
Happy Easter! Holiday Hours...
2024 is well underway - it's already Easter Weekend!
Our Customer Service hours this weekend are:
Friday, March 29: 8-4
Saturday, March 30: 8-4
Sunday, March 31: closed
Regular hours resume Monday, April 1st - no joke!
Convenient Ways to Listen to Band-in-a-Box® Songs Created by Program Users!
The User Showcase Forum is an excellent place to share your Band-in-a-Box® songs and listen to songs other program users are creating!
There are other places you can listen to these songs too! Visit our User Showcase page to sort by genre, artist (forum name), song title, and date - each listing will direct you to the forum post for that song.
If you'd rather listen to these songs in one place, head to our Band-in-a-Box® Radio, where you'll have the option to select the genre playlist for your listening pleasure. This page has SoundCloud built in, so it won't redirect you. We've also added the link to the Artists SoundCloud page here, and a link to their forum post.
We hope you find some inspiration from this amazing collection of User Showcase Songs!
Congratulations to the 2023 User Showcase Award Winners!
We've just announced the 2023 User Showcase Award Winners!
There are 45 winners, each receiving a Band-in-a-Box 2024 UltraPAK! Read the official announcement to see if you've won.
Our User Showcase Forum receives more than 50 posts per day, with people sharing their Band-in-a-Box songs and providing feedback for other songs posted.
Thank you to everyone who has contributed!
Video: Volume Automation in Band-in-a-Box® 2024 for Windows®
Video: Audio Input Monitoring with Band-in-a-Box® 2024 for Windows®
Video: Enhanced Melodists in Band-in-a-Box® 2024 for Windows®!
We've enhanced the Melodists feature included in Band-in-a-Box® 2024 for Windows!
Access the Melodist feature by pressing F7 in the program to open the new MultiPicker Library and locate the [Melodist] tab.
You can now generate a melody on any track in the program - very handy! Plus, you select how much of the melody you want generated - specify a range, or apply it to the whole track.
See the Melodist in action with our video, Band-in-a-Box® 2024: The Melodist Window.
Learn even more about the enhancements to the Melodist feature in Band-in-a-Box® 2024 for Windows at www.pgmusic.com/manuals/bbw2024upgrade/chapter3.htm#enhanced-melodist
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