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#455156 - 02/01/18 01:36 PM [Band-in-a-Box for Macintosh] Crash on Save menu item with High Sierra
Registered: 03/23/17
Posts: 8
Loc: Massachusetts, USA
DanT Offline
Newbie

Registered: 03/23/17
Posts: 8
Loc: Massachusetts, USA
I'm running High Sierra (latest update: 10.13.3) on an iMac, trying to use Band-in-a-Box 2017, with the latest patches.

When I select the "Save" or "Save As..." menu items BiaB crashes - the crash is immediate, it doesn't even give me the file browser dialog.

I've tried everything I can think of: checking the disk, checking permissions, running from both HD and external disk, re-installing the App from the download site, removing every BiaB related config file from ~/Libraries, running in Safe Mode.

I sent in a report to the "support@pgmusic.com" email, but the only response I got misunderstood the crash (the engineer though I meant it occured after the file dialog, not immediately on selecting the menu item), I responded and sent some crash reports but have gotten no further responses.

BiaB 2017 used to work on this machine. It's possible the problem started with the upgrade to High Sierra. The problem does not occur on a Macbook Pro running the same software so it's probably some sort of damaged library or configuration file, but I'm stumped as to how to find it.

Process: Band-in-a-Box-Debug-i386 [2664]
Path: /Volumes/VOLUME/*/Band-in-a-Box.app/Contents/MacOS/Band-in-a-Box-Debug-i386
Identifier: com.pgmusic.Band-in-a-Box
Version: 2017.0.186 (2017.0.186)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Band-in-a-Box-Debug-i386 [2664]
User ID: 1026

Date/Time: 2018-02-01 16:18:56.019 -0500
OS Version: Mac OS X 10.13.3 (17D47)
Report Version: 12
Anonymous UUID: C936D712-B700-246F-89EB-53E5562AC656

Sleep/Wake UUID: D84FC9F9-B7EF-4936-BD41-D38FBE0FE5D1

Time Awake Since Boot: 780 seconds
Time Since Wake: 110 seconds

System Integrity Protection: enabled

Crashed Thread: 3 Dispatch queue: com.apple.NSXPCConnection.m-user.com.apple.bird

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Trace/BPT trap: 5
Termination Reason: Namespace SIGNAL, Code 0x5
Terminating Process: exc handler [0]

Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[NSURL fp_scopeDescription]: unrecognized selector sent to instance 0x2529d4b0'

Application Specific Backtrace 1:
0 CoreFoundation 0x93a5dfc2 __raiseError + 178
1 libobjc.A.dylib 0xa6afb346 objc_exception_throw + 273
2 CoreFoundation 0x93a654f8 -[NSObject(NSObject) doesNotRecognizeSelector:] + 136
3 CoreFoundation 0x9394755f ___forwarding___ + 1343
4 CoreFoundation 0x93946ffe _CF_forwarding_prep_0 + 14
5 FileProvider 0xa10ca6d2 __FPCFGetAttributeValuesForItem_block_invoke.47 + 177
6 CloudDocs 0x9fd33732 __BRGetAttributeValuesForItem_block_invoke + 24
7 Foundation 0x9537ed1f __NSXPCCONNECTION_IS_CALLING_OUT_TO_ERROR_BLOCK__ + 14
8 Foundation 0x955a9ada -[NSXPCConnection _decodeAndInvokeReplyBlockWithEvent:sequence:replyInfo:] + 622
9 Foundation 0x955ae894 __88-[NSXPCConnection _sendInvocation:orArguments:count:methodSignature:selector:withProxy:]_block_invoke.373 + 491
10 libxpc.dylib 0xa7868dd7 _xpc_connection_reply_callout + 37
11 libxpc.dylib 0xa7868dad _xpc_serializer_invoke_reply + 17
12 libxpc.dylib 0xa7868d00 _xpc_connection_call_reply_async + 86
13 libxpc.dylib 0xa787534a _xpc_connection_handle_async_reply + 172
14 libdispatch.dylib 0xa757a309 _dispatch_client_callout3 + 60
15 libdispatch.dylib 0xa7589e27 _dispatch_mach_msg_async_reply_invoke + 339
16 libdispatch.dylib 0xa7582104 _dispatch_queue_serial_drain + 208
17 libdispatch.dylib 0xa75748e1 _dispatch_queue_invoke + 307
18 libdispatch.dylib 0xa7583085 _dispatch_root_queue_drain_deferred_wlh + 347
19 libdispatch.dylib 0xa7586fd6 _dispatch_workloop_worker_thread + 742
20 libsystem_pthread.dylib 0xa782be4c _pthread_wqthread + 956
21 libsystem_pthread.dylib 0xa782ba6a start_wqthread + 34

Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0xa76f477e semaphore_wait_trap + 10
1 libdispatch.dylib 0xa757d37c _dispatch_sema4_wait + 27
2 libdispatch.dylib 0xa7572369 _dispatch_group_wait_slow + 169
3 libdispatch.dylib 0xa757080d dispatch_group_wait + 34
4 com.apple.CoreServicesInternal 0xa03f2e39 Dispatch_to_FPCFGetAttributeValuesForItem(__CFURL const*, void const*, void const**, __CFError**) + 210
5 com.apple.CoreServicesInternal 0xa03d7356 ExternalProviderPrepareValues(__CFURL const*, __FileCache*, __CFString const* const*, void const**, long, void const*, __CFError**) + 361
6 com.apple.CoreServicesInternal 0xa03c8ebd prepareValuesForBitmap(__CFURL const*, __FileCache*, _FilePropertyBitmap*, __CFError**) + 363
7 com.apple.CoreServicesInternal 0xa03d0a24 _FSURLCopyResourcePropertiesForKeysInternal(__CFURL const*, __CFArray const*, void*, __CFError**, unsigned char) + 880
8 com.apple.CoreServicesInternal 0xa03d06af _FSURLCopyResourcePropertiesForKeys + 28
9 com.apple.CoreFoundation 0x9395cc2f CFURLCopyResourcePropertiesForKeys + 95
10 com.apple.desktopservices 0xa0962f29 TFSInfo::ComputeBladeRunnerFlags() const + 133
11 com.apple.desktopservices 0xa095ea91 TFSInfo::TFSInfo(BRContainer*) + 387
12 com.apple.desktopservices 0xa0915925 TFSInfoSynchronizer::FetchChildren(bool, bool, LSProperties) + 3197
13 com.apple.desktopservices 0xa08daed8 TNode::SynchronizeChildren(NodeRequestOptions, TNodeEventPtrs&) + 842
14 com.apple.desktopservices 0xa08d60ad TNode::HandleSync(NodeRequestOptions, TNodeEventPtrs&) + 2455
15 com.apple.desktopservices 0xa08c74d9 TNode::HandleSync(NodeRequestOptions) + 43
16 com.apple.desktopservices 0xa08ce162 TNode::HandlePopulate(bool, bool) const + 98
17 com.apple.desktopservices 0xa08cdef6 TNode::PopulateChildren(bool) const + 46
18 com.apple.desktopservices 0xa08cdd4f TNode::NewNodeIterator(TNodeIterator*&, short (*)(unsigned long, unsigned short const*, unsigned long, unsigned short const*), short (*)(long long, long long), unsigned long, OpaqueNodeRequest* const&, NodeRequestOptions) const + 435
19 com.apple.desktopservices 0xa0903f19 NodeNewSortedIterator(OpaqueNodeRef*, short (*)(unsigned long, unsigned short const*, unsigned long, unsigned short const*), short (*)(long long, long long), unsigned long, OpaqueNodeIterator**, OpaqueNodeRequest*, NodeRequestOptions) + 130
20 com.apple.desktopservices 0xa089a182 NodeNewIterator + 31
21 com.apple.FinderKit 0x27b78154 TFENodeIterator::Init(TFENode const&, FetchProperties, TNodeObserver const*, IterateOver, std::__1::atomic<bool>*) + 386
22 com.apple.FinderKit 0x27b75868 TFENodeIterator::TFENodeIterator(TFENode const&, FetchProperties, IterateOver) + 30
23 com.apple.FinderKit 0x27d4ae31 BRLibraryNodeForContainer(TFENode const&) + 161
24 com.apple.FinderKit 0x27cd1712 -[FIFinderViewGutsController containerIsCompatibleWithSavePanel:] + 83
25 com.apple.FinderKit 0x27cd559f -[FIFinderViewGutsController directoryURL] + 454
26 com.apple.FinderKit 0x27cda9dd -[FIFinderView directoryURL] + 43
27 com.apple.AppKit 0x91e34fc2 -[NSNavFinderViewFileBrowser initWithFrame:options:] + 1133
28 com.apple.AppKit 0x91e2854c -[NSSavePanel(FileBrowserView) _makeFinderKitBasedFileBrowser] + 869
29 com.apple.AppKit 0x91e2879b -[NSSavePanel(FileBrowserView) _makeFileBrowserView] + 46
30 com.apple.AppKit 0x91a593e7 -[NSSavePanel(NSSavePanelLayout) _setupFileBrowserView] + 55
31 com.apple.AppKit 0x91a59d54 -[NSSavePanel(NSSavePanelLayout) _initContentView] + 2213
32 com.apple.AppKit 0x91a44696 -[NSSavePanel initWithContentRect:styleMask:backing:defer:] + 798
33 com.apple.AppKit 0x91c311a7 -[NSNavSavePanel initWithContentRect:styleMask:backing:defer:] + 97
34 com.apple.AppKit 0x91585615 +[NSSavePanel _crunchyRawUnbonedPanel] + 465
35 com.apple.AppKit 0x916d1c94 +[NSSavePanel savePanel] + 29
36 com.apple.AppKit 0x91c385bf _NSNavCreatePutFileDialog + 258
37 com.pgmusic.Band-in-a-Box 0x002f19a0 MACLONGFILENAMES_NAVSTANDARDPUTFILELONG2CREATE$crcC02D618F + 176
38 com.pgmusic.Band-in-a-Box 0x002f1c6e MACLONGFILENAMES_NAVSTANDARDPUTFILELONG2$crcEF989B22 + 94
39 com.pgmusic.Band-in-a-Box 0x0008b4c3 MMYUTILS_PGNAVSTANDARDPUTFILELONG2$crc63C319B7 + 499
40 com.pgmusic.Band-in-a-Box 0x0012fc55 INPUTOUTPUT_SAVEASLONGNAME$$BOOLEAN + 341
41 com.pgmusic.Band-in-a-Box 0x001300eb INPUTOUTPUT_SAVESONGORSAVEAS$BOOLEAN$$BOOLEAN + 1019
42 com.pgmusic.Band-in-a-Box 0x00146485 NEWROUTINES_HANDLEFILEMENUITEM$SMALLINT + 869
43 com.pgmusic.Band-in-a-Box 0x00364886 UNITMENUSBBM_TBBMACMENUHANDLER_$__CALL$LONGINT$$BOOLEAN + 86
44 com.pgmusic.Band-in-a-Box 0x0036468e UNITMENUSBBM_BBMENUEVENTHANDLER$EVENTHANDLERCALLREF$EVENTREF$POINTER$$LONGINT + 174
45 com.apple.HIToolbox 0x92f7c746 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 26
46 com.apple.HIToolbox 0x92f296b9 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1948
47 com.apple.HIToolbox 0x92f2888a SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 374
48 com.apple.HIToolbox 0x92f39b1f SendEventToEventTarget + 33
49 com.apple.HIToolbox 0x930b858e SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 409
50 com.apple.HIToolbox 0x92fa542b SendMenuCommandWithContextAndModifiers + 38
51 com.apple.HIToolbox 0x92fa53e8 SendMenuItemSelectedEvent + 185
52 com.apple.HIToolbox 0x92fa52d6 FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 91
53 com.apple.HIToolbox 0x93106b43 MenuSelectCore(MenuData*, Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 533
54 com.apple.HIToolbox 0x9310705e MenuSelect + 156
55 com.pgmusic.Band-in-a-Box 0x00178f40 BANDINABOX_HANDLEMOUSEDOWN + 128
56 com.pgmusic.Band-in-a-Box 0x0017a38d BANDINABOX_PROCESSEVENT$EVENTRECORD + 301
57 com.pgmusic.Band-in-a-Box 0x0017a54a BANDINABOX_HANDLEEVENT2 + 378
58 com.pgmusic.Band-in-a-Box 0x000120f5 P$MAINPROC_MAINLOOP + 21
59 com.pgmusic.Band-in-a-Box 0x000314e6 FPC_SYSTEMMAIN + 70
60 com.pgmusic.Band-in-a-Box 0x000120c5 start + 53

Thread 1:
0 libsystem_kernel.dylib 0xa76fe6ee __workq_kernreturn + 10
1 libsystem_pthread.dylib 0xa782be70 _pthread_wqthread + 992
2 libsystem_pthread.dylib 0xa782ba6a start_wqthread + 34

Thread 2:
0 libsystem_kernel.dylib 0xa76fe6ee __workq_kernreturn + 10
1 libsystem_pthread.dylib 0xa782c090 _pthread_wqthread + 1536
2 libsystem_pthread.dylib 0xa782ba6a start_wqthread + 34

Thread 3 Crashed:: Dispatch queue: com.apple.NSXPCConnection.m-user.com.apple.bird
0 com.pgmusic.Band-in-a-Box 0x000123cb P$MAINPROC_BREAKONERROR$LONGINT$POINTER$POINTER + 171
1 com.pgmusic.Band-in-a-Box 0x00026f18 FPC_BREAK_ERROR + 72
2 com.apple.CoreFoundation 0x93a5e261 __raiseError + 849
3 libobjc.A.dylib 0xa6afb346 objc_exception_throw + 273
4 com.apple.Foundation 0x955aa0e5 -[NSXPCConnection _decodeAndInvokeReplyBlockWithEvent:sequence:replyInfo:] + 2169
5 com.apple.Foundation 0x955ae894 __88-[NSXPCConnection _sendInvocation:orArguments:count:methodSignature:selector:withProxy:]_block_invoke.373 + 491
6 libxpc.dylib 0xa7868dd7 _xpc_connection_reply_callout + 37
7 libxpc.dylib 0xa7868dad _xpc_serializer_invoke_reply + 17
8 libxpc.dylib 0xa7868d00 _xpc_connection_call_reply_async + 86
9 libxpc.dylib 0xa787534a _xpc_connection_handle_async_reply + 172
10 libdispatch.dylib 0xa757a309 _dispatch_client_callout3 + 60
11 libdispatch.dylib 0xa7589e27 _dispatch_mach_msg_async_reply_invoke + 339
12 libdispatch.dylib 0xa7582104 _dispatch_queue_serial_drain + 208
13 libdispatch.dylib 0xa75748e1 _dispatch_queue_invoke + 307
14 libdispatch.dylib 0xa7583085 _dispatch_root_queue_drain_deferred_wlh + 347
15 libdispatch.dylib 0xa7586fd6 _dispatch_workloop_worker_thread + 742
16 libsystem_pthread.dylib 0xa782be4c _pthread_wqthread + 956
17 libsystem_pthread.dylib 0xa782ba6a start_wqthread + 34

Thread 4:
0 libsystem_kernel.dylib 0xa76fe6ee __workq_kernreturn + 10
1 libsystem_pthread.dylib 0xa782be70 _pthread_wqthread + 992
2 libsystem_pthread.dylib 0xa782ba6a start_wqthread + 34

Thread 5:: com.apple.audio.IOThread.client
0 libsystem_kernel.dylib 0xa76f4742 mach_msg_trap + 10
1 libsystem_kernel.dylib 0xa76f3d7f mach_msg + 47
2 com.apple.audio.CoreAudio 0x93529da4 HALB_MachPort::SendMessageWithReply(unsigned int, unsigned int, unsigned long, unsigned long, mach_msg_header_t*, bool, unsigned int) + 124
3 com.apple.audio.CoreAudio 0x93503413 HALB_MachPort::SendSimpleMessageWithSimpleReply(unsigned int, unsigned int, int, int&, bool, unsigned int) + 49
4 com.apple.audio.CoreAudio 0x9350035c HALC_ProxyIOContext::IOWorkLoop() + 1600
5 com.apple.audio.CoreAudio 0x934ffac2 HALC_ProxyIOContext::IOThreadEntry(void*) + 236
6 com.apple.audio.CoreAudio 0x93533151 invocation function for block in HALC_ProxyIOContext::HALC_ProxyIOContext(unsigned long, unsigned int) + 20
7 com.apple.audio.CoreAudio 0x934ff98b HALB_IOThread::Entry(void*) + 71
8 libsystem_pthread.dylib 0xa782c50d _pthread_body + 347
9 libsystem_pthread.dylib 0xa782c3b2 _pthread_start + 357
10 libsystem_pthread.dylib 0xa782ba8e thread_start + 34

Thread 6:
0 libsystem_kernel.dylib 0xa76fdd26 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0xa782d525 _pthread_cond_wait + 732
2 libsystem_pthread.dylib 0xa782e872 pthread_cond_timedwait_relative_np + 27
3 com.apple.CoreServices.CarbonCore 0x9490eb10 TSWaitOnConditionTimedRelative + 147
4 com.apple.CoreServices.CarbonCore 0x9490e710 TSWaitOnSemaphoreCommon + 453
5 com.apple.CoreServices.CarbonCore 0x9490e8c2 TSWaitOnSemaphoreRelative + 24
6 com.apple.CoreServices.CarbonCore 0x948f513b TimerThread + 275
7 libsystem_pthread.dylib 0xa782c50d _pthread_body + 347
8 libsystem_pthread.dylib 0xa782c3b2 _pthread_start + 357
9 libsystem_pthread.dylib 0xa782ba8e thread_start + 34

Thread 7:
0 libsystem_kernel.dylib 0xa76fdd26 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0xa782d525 _pthread_cond_wait + 732
2 libsystem_pthread.dylib 0xa782e872 pthread_cond_timedwait_relative_np + 27
3 com.apple.CoreServices.CarbonCore 0x9490eb10 TSWaitOnConditionTimedRelative + 147
4 com.apple.CoreServices.CarbonCore 0x9490e710 TSWaitOnSemaphoreCommon + 453
5 com.apple.CoreServices.CarbonCore 0x9490e8c2 TSWaitOnSemaphoreRelative + 24
6 com.apple.QuickTimeComponents.component 0x238e88bf 0x23600000 + 3049663
7 libsystem_pthread.dylib 0xa782c50d _pthread_body + 347
8 libsystem_pthread.dylib 0xa782c3b2 _pthread_start + 357
9 libsystem_pthread.dylib 0xa782ba8e thread_start + 34

Thread 8:
0 libsystem_kernel.dylib 0xa76fdd26 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0xa782d525 _pthread_cond_wait + 732
2 libsystem_pthread.dylib 0xa782e872 pthread_cond_timedwait_relative_np + 27
3 com.apple.CoreServices.CarbonCore 0x9490eb10 TSWaitOnConditionTimedRelative + 147
4 com.apple.CoreServices.CarbonCore 0x9490e710 TSWaitOnSemaphoreCommon + 453
5 com.apple.CoreServices.CarbonCore 0x9490e8c2 TSWaitOnSemaphoreRelative + 24
6 com.apple.CoreServices.CarbonCore 0x948c19f3 AIOFileThread(void*) + 915
7 libsystem_pthread.dylib 0xa782c50d _pthread_body + 347
8 libsystem_pthread.dylib 0xa782c3b2 _pthread_start + 357
9 libsystem_pthread.dylib 0xa782ba8e thread_start + 34

Thread 9:
0 libsystem_pthread.dylib 0xa782ba48 start_wqthread + 0
1 ??? 0x25286910 0 + 623405328

Thread 10:
0 libsystem_kernel.dylib 0xa76fe6ee __workq_kernreturn + 10
1 libsystem_pthread.dylib 0xa782be9b _pthread_wqthread + 1035
2 libsystem_pthread.dylib 0xa782ba6a start_wqthread + 34

Thread 11:
0 libsystem_kernel.dylib 0xa76f4892 mach_wait_until + 10
1 libsystem_c.dylib 0xa7670a82 nanosleep + 322
2 com.pgmusic.Band-in-a-Box 0x00051046 SYSUTILS_SLEEP$LONGWORD + 70
3 com.pgmusic.Band-in-a-Box 0x0032f287 BEATMAPSTRETCHUNIT_TRTRENDERTHREAD_$__EXECUTE + 87
4 com.pgmusic.Band-in-a-Box 0x003c3e77 CLASSES_THREADFUNC$POINTER$$LONGINT + 119
5 com.pgmusic.Band-in-a-Box 0x00059400 CTHREADS_THREADMAIN$POINTER$$POINTER + 144
6 libsystem_pthread.dylib 0xa782c50d _pthread_body + 347
7 libsystem_pthread.dylib 0xa782c3b2 _pthread_start + 357
8 libsystem_pthread.dylib 0xa782ba8e thread_start + 34

Thread 12:: com.apple.audio.IOThread.client
0 libsystem_kernel.dylib 0xa76f4742 mach_msg_trap + 10
1 libsystem_kernel.dylib 0xa76f3d7f mach_msg + 47
2 com.apple.audio.CoreAudio 0x93529da4 HALB_MachPort::SendMessageWithReply(unsigned int, unsigned int, unsigned long, unsigned long, mach_msg_header_t*, bool, unsigned int) + 124
3 com.apple.audio.CoreAudio 0x93503413 HALB_MachPort::SendSimpleMessageWithSimpleReply(unsigned int, unsigned int, int, int&, bool, unsigned int) + 49
4 com.apple.audio.CoreAudio 0x9350035c HALC_ProxyIOContext::IOWorkLoop() + 1600
5 com.apple.audio.CoreAudio 0x934ffac2 HALC_ProxyIOContext::IOThreadEntry(void*) + 236
6 com.apple.audio.CoreAudio 0x93533151 invocation function for block in HALC_ProxyIOContext::HALC_ProxyIOContext(unsigned long, unsigned int) + 20
7 com.apple.audio.CoreAudio 0x934ff98b HALB_IOThread::Entry(void*) + 71
8 libsystem_pthread.dylib 0xa782c50d _pthread_body + 347
9 libsystem_pthread.dylib 0xa782c3b2 _pthread_start + 357
10 libsystem_pthread.dylib 0xa782ba8e thread_start + 34

Thread 13:
0 libsystem_kernel.dylib 0xa76fe6ee __workq_kernreturn + 10
1 libsystem_pthread.dylib 0xa782be70 _pthread_wqthread + 992
2 libsystem_pthread.dylib 0xa782ba6a start_wqthread + 34

Thread 14:
0 libsystem_kernel.dylib 0xa76fe6ee __workq_kernreturn + 10
1 libsystem_pthread.dylib 0xa782c090 _pthread_wqthread + 1536
2 libsystem_pthread.dylib 0xa782ba6a start_wqthread + 34

Thread 3 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x1ba2b258 ecx: 0x00000000 edx: 0x00000000
edi: 0x00026ee4 esi: 0x000000d8 ebp: 0xb04d6c30 esp: 0xb04d6a18
ss: 0x00000023 efl: 0x00000296 eip: 0x000123cb cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x1ba2b000

Logical CPU: 3
Error Code: 0x00000000
Trap Number: 3


Binary Images:
0x10000 - 0xb10ff3 +com.pgmusic.Band-in-a-Box (2017.0.186 - 2017.0.186) <BAA737C2-67FE-3045-B080-CA8E2427AF56> /Volumes/VOLUME/*/Band-in-a-Box.app/Contents/MacOS/Band-in-a-Box-Debug-i386
0x13791000 - 0x137d6fdf dyld (519.2.2) <7B7B05B7-204A-38FF-BD32-4CBB51752DD4> /usr/lib/dyld
0x1381a000 - 0x13868fff +libsndfile.1.dylib (2.17) /Volumes/VOLUME/*/Band-in-a-Box.app/Contents/lib/libsndfile.1.dylib
0x17764000 - 0x17765fff com.apple.textencoding.unicode (4.0 - 4.0) <A4BE917A-9F3D-34B6-B086-C1B86D325BB3> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x1bc00000 - 0x1bcc6ff7 com.apple.AMDRadeonX4000GLDriver (1.60.26 - 1.6.0) <391317D9-53D1-31FB-9E73-3C034DD562AF> /System/Library/Extensions/AMDRadeonX4000GLDriver.bundle/Contents/MacOS/AMDRadeonX4000GLDriver
0x1c800000 - 0x1d0daff7 ATIRadeonX4000SCLib.dylib (1.60.26) <76452E2A-0E85-36DE-BC89-BB23347F60BF> /System/Library/Extensions/AMDRadeonX4000GLDriver.bundle/Contents/MacOS/ATIRadeonX4000SCLib.dylib
0x1d6be000 - 0x1d6bffff com.apple.CloudDocsFileProvider (1.0 - 572.2) <9087E6A0-F551-3017-B910-44AD712FE7B7> /System/Library/PrivateFrameworks/FileProvider.framework/OverrideBundles/CloudDocsFileProvider.bundle/Contents/MacOS/CloudDocsFileProvider
0x1d6d0000 - 0x1d6d4ffb com.apple.audio.AppleHDAHALPlugIn (280.12 - 280.12) <687E756D-6AAB-32A7-917F-6CC8E2CCBAE0> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Contents/MacOS/AppleHDAHALPlugIn
0x20962000 - 0x20971fff libSimplifiedChineseConverter.dylib (70) <7F4EA439-FF06-3CF8-9FD0-6B69059104E6> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x2259b000 - 0x22757fff com.apple.audio.units.Components (1.14 - 1.14) <897E0C50-7A7C-3A25-8630-0C4E681EC2CC> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x23600000 - 0x23f7ffe3 com.apple.QuickTimeComponents.component (7.7.3 - 3014) <4EFAC735-4089-36B4-9A9B-3A1AE9A3F759> /System/Library/Components/QuickTimeAudioComponents.component/Contents/MacOS/QuickTimeComponents
0x2403a000 - 0x245a9fff com.apple.audio.codecs.Components (7.0 - 7.0) <5E8098B0-299D-381C-9BD5-14E20C285D08> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x27748000 - 0x27ab2fff com.apple.RawCamera.bundle (8.02.0 - 1017.2.2) <2BA977FD-99E8-3614-B754-535CDF1776D2> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x27b0a000 - 0x27ed7ff7 com.apple.FinderKit (1.6.2 - 1.6.2) <64AFF9C1-BD10-3264-8295-5C4B7F888170> /System/Library/PrivateFrameworks/FinderKit.framework/FinderKit
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0xa4cd8000 - 0xa4cfeffb com.apple.TimeSync (1.0 - 650.5) <0

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#455209 - 02/01/18 08:35 PM [Band-in-a-Box for Macintosh] Re: Crash on Save menu item with High Sierra [Re: DanT]
Registered: 03/23/17
Posts: 8
Loc: Massachusetts, USA
DanT Offline
Newbie

Registered: 03/23/17
Posts: 8
Loc: Massachusetts, USA
Also ran diagnostics (no errors) and reinstalled MacOS today (BiaB still crashes)

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#455243 - 02/02/18 05:13 AM [Band-in-a-Box for Macintosh] Re: Crash on Save menu item with High Sierra [Re: DanT]
Registered: 03/23/17
Posts: 8
Loc: Massachusetts, USA
DanT Offline
Newbie

Registered: 03/23/17
Posts: 8
Loc: Massachusetts, USA
This morning I got the idea to try it from a different user on the same Mac, so I created a "Band in a Box" user, and logged in as that user selecting the "Save As.." menu item does NOT cause a crash.

So I assume the problem is some piece of configuration or saved state in my home folder. I've deleted every file with "Band-in-a-Box" "pgmusic" or "PG Music" in the name from my Libraries folder and it didn't help. Any other ideas?

Still no response from support

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#455326 - 02/02/18 03:16 PM [Band-in-a-Box for Macintosh] Re: Crash on Save menu item with High Sierra [Re: DanT]
Registered: 04/28/09
Posts: 710
JayO Offline
Journeyman

Registered: 04/28/09
Posts: 710
Hey Dan,
Well I am by no means an expert in reading crash logs, and this may just be a shot in the dark, but I figured I'd see if I could help out another guy from here in the "state of a thousand taxes" (MA.). smile

I did notice that the first entry in thread #3 which crashed had to do with "com.apple.NSXPCConnection.m-user.com.apple.bird".
IIRC this "com.apple.bird" process has to do with iCloud syncing.
Maybe you could try to completely log out of iCloud and try saving the file again ?

Like I said, it's a longshot, but that is the extent of my crashlog reading experience. blush

Hopefully this helps, if not then maybe the PG folks will chime in.
They seem to be good at making sense of these logs.

- Jay
_________________________
MacPro 2,1/8 core@2.66GHz/OS X 10.11.6/ATI 5770HD/10 Gig RAM/Crucial SSD/BIAB 2018/Logic Pro X/ Cubase Elements 9.5

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#455469 - 02/03/18 01:02 PM [Band-in-a-Box for Macintosh] Re: Crash on Save menu item with High Sierra [Re: DanT]
Registered: 03/23/17
Posts: 8
Loc: Massachusetts, USA
DanT Offline
Newbie

Registered: 03/23/17
Posts: 8
Loc: Massachusetts, USA
Hi Jay
You may be onto something there. I came back to post that I resolved the problem by the following:

- I noticed that iCloud had renamed my Documents folder to "Documents - Dan's iMac", with "Documents" being a symlink to that. On a Macbook that didn't have the problem the folder was still named "Documents"

- I disabled iCloud syncing for Documents and Desktop and renamed the folder back to "Documents"

- When I ran BiaB the crash did not occur.

- I tried renaming Documents in various ways, but the problem still did not occur

- I re-enabled iCloud syncing and problem still doesn't occur

So there must have been some bit of temporary state that was causing the crash which was cleared up, either by disabling iCloud temporarily or by BiaB managing to do a successful save.

In any case it's working for me now. Never did hear back from PG support.

Dan

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#455479 - 02/03/18 02:23 PM [Band-in-a-Box for Macintosh] Re: Crash on Save menu item with High Sierra [Re: DanT]
Registered: 04/28/09
Posts: 710
JayO Offline
Journeyman

Registered: 04/28/09
Posts: 710
Hey Dan,
I'm surprised you haven't heard back from the PG folks, they are usually pretty quick in getting back to people.
I wonder if it had something to do with the NAMM show last week, maybe they were there, I don't know just a guess.

The answer is usually somewhere in those crash logs, the hardest part is making sense of it though.

Glad you got it sorted !

- Jay


Edited by JayO (02/03/18 02:27 PM)
_________________________
MacPro 2,1/8 core@2.66GHz/OS X 10.11.6/ATI 5770HD/10 Gig RAM/Crucial SSD/BIAB 2018/Logic Pro X/ Cubase Elements 9.5

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PG Music News
The Band-in-a-Box® Jukebox

Today is National Jukebox Day! To celebrate, you could purchase a Jukebox... OR just access the JukeBox feature in Band-in-a-Box®!

What does the Band-in-a-Box® JukeBox do?

Using the directory you choose, the JukeBox will provide you with background music by continuously play the entire list of Band-in-a-Box® songs within that folder! There are many options for you to customize your JukeBox experience, including: Only Play song with melodies, Change Melody Instrument, Random order Playback, Audible Count-in, and more!

To learn more about the JukeBox feature in Band-in-a-Box®, check out Chapter 5 of our online manual, here.

Article: The History of Play-A-Long (and More)

We came across this JazzTimes article, published today, called The History of Play-A-Long (and More), which highlights how technology has "blown the options for interaction music education wide open" in the last 50 years - and they mention Band-in-a-Box®!

Check it out! Click here to read...

Band-in-a-Box® - Freezing Tracks

Like what you hear in Band-in-a-Box®? Make sure to Freeze the track(s) or song! Once frozen, it won't be regeneraged or change when you play it again - and your choice isn't final, since you can unfreeze them just as easily:
-press the blue snowflake button within the track name of the mixer window
-press the blue snowflake button within the expanded toolbar of the program (Ctrl + T will swap between the two toolbar views), and select the track(s)

Note: If you want to force Band-in-a-Box® to generate tracks without adjusting the Freeze settings, hold down the Shift key as you press the [Generate and Play] button (the fly-by hint will remind you of that) or choose the menu command Play | Play Special | Generate (even if tracks are frozen).

To learn more about freezing your Band-in-a-Box® tracks or songs, visit Chapter 5: Playing Songs | Freezing tracks of our Online Manual.

With Band-in-a-Box®, Making Music Has Never Been Easier!


We came across this recent post, Music Making Software: Record, Edit, Create and Share Your Own Songs, which includes Band-in-a-Box® in their list of software you'll need to record and edit your own songs!

One of our favourite products, and one that doesn’t seem to come up much in discussions about music making software, is Band-In-A-Box from PG Music. This is probably the longest established and certainly one of the most popular music making software packages of all time. Already packed with features, the latest version has added functions that in our opinion make this an essential buy for musicians in any genre, for keyboard players, guitarists, singers, in fact any musician looking for an outstanding tool to make the most of their creative ideas.
-www.musicrepo.com

The Download Manager - Band-in-a-Box® for Windows

The "Download Manager" within Band-in-a-Box® for Windows is a great tool to confirm or help with the installation of your Band-in-a-Box® for Windows program!

What does the Download Manager do?
Automatically installs Band-in-a-Box® content (RealTracks, RealDrums, etc.) in the background, so you don't have to sit there the whole time! It can also confirm that you've completely installed your purchase.

How do you use it?
Within the program, go to Help | Utilities | Run Download/Install Manager now. Using your activation code, the program will analyze the installation folders, and list anything that still needs to be downloaded and installed.

Learn more about the Download Manager with this tutorial, or check out the topic within the Online Manual.

Band-in-a-Box® for Windows Online Manual - Chord List & Shortcuts

Visit the Chord List of our Online Manual, and you'll see all the chords that can be used within the program! The list includes a few Tricky Chords and Shortcut Chords that you may find useful too!

Tricky Chords:
C5b This is "C flat 5." It is spelled this way to avoid confusion.
C2, C5, C4, C69, C7alt, Cm7#5
You can type C-7 for Cm7 (i.e. use the minus sign) or C7-9 for C7b9.

Shortcut Chords
If you enter a lot of songs, you will appreciate these shortcut keys.
J = Maj7
H = m7b5 (H stands for Half diminished)
D = dim
S = 7sus

There's even information on how to add your own chord shortcuts - check it out!

Video Request Answered - Creating Intros, Bridges, and Endings in Band-in-a-Box®

Check out the newest support video created by Kent that explains how to create intros, bridges, and endings in Band-in-a-Box®! Click here to view...

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