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#460717 - 03/05/18 05:52 PM [Band-in-a-Box for Windows] RT not found (instrument )
Registered: 06/19/11
Posts: 40
Victoria Johnson Offline
Enthusiast

Registered: 06/19/11
Posts: 40
I have always used the Celtic SlowWaltz guitar for songs... I just updated to 2018 and that instrument does not show up now on the style. The folder under RT has that guitar ("1815") I re-loaded the download and everything but that one guitar shows up ... what am I missing? How do I get that to work?

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#460770 - 03/06/18 05:04 AM [Band-in-a-Box for Windows] Re: RT not found (instrument ) [Re: Victoria Johnson]
Registered: 06/05/12
Posts: 8700
Loc: Melbourne, Australia
VideoTrack Online   content
Veteran

Registered: 06/05/12
Posts: 8700
Loc: Melbourne, Australia
If you go to the RealTracks picker, enter 1815 in the filter, press Update, do you see the track there?
Also, try Rebuild and Fix?


Attachments
2018-03-07_00-04-49.jpg


_________________________
BIAB&RB2019(Audiophile),Win-10Pro, SonarPlatinum, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, KorgX3R, RodeNGT2, AM802mixer, NS40M StudioMonitors, Pioneer Act. Mons, AKG K271 Studio H'phones

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#460799 - 03/06/18 07:04 AM [Band-in-a-Box for Windows] Re: RT not found (instrument ) [Re: VideoTrack]
Registered: 06/19/11
Posts: 40
Victoria Johnson Offline
Enthusiast

Registered: 06/19/11
Posts: 40
It does not show up anymore...

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#460806 - 03/06/18 07:20 AM [Band-in-a-Box for Windows] Re: RT not found (instrument ) [Re: VideoTrack]
Registered: 06/19/11
Posts: 40
Victoria Johnson Offline
Enthusiast

Registered: 06/19/11
Posts: 40
I reloaded #173 which has two guitars the other a 4/4 #1814 and it is there but not the waltz.... I thought maybe it means that I have to have another style to make it work BUT I have about 30 backing tracks created using that guitar #1815... before I loaded the upgrade to 2018. I am totally confused.

The folder says it was updated yesterday .. and it has several files in it:
ag2561-2575 ...wma files. I've rebuilt several times.



Edited by Victoria Johnson (03/06/18 08:19 AM)

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#460833 - 03/06/18 08:54 AM [Band-in-a-Box for Windows] Re: RT not found (instrument ) [Re: Victoria Johnson]
Registered: 12/10/01
Posts: 260
Loc: Jenks, OK
1manband Online   content
Apprentice

Registered: 12/10/01
Posts: 260
Loc: Jenks, OK
1815 works just fine here with 2018. I suggest contacting PG Music Support.
_________________________
Jim
Psalm 33:3 Sing unto him a new song; play skillfully with a loud noise.

BIAB 2018 build 519; Dell Inspiron N4110, Windows 10 64 bit, Intel Core i3-2350m running at 2.29 GHz, Memory: 6 GB DDR3, SDRAM 1MHz

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#460848 - 03/06/18 10:19 AM [Band-in-a-Box for Windows] Re: RT not found (instrument ) [Re: Victoria Johnson]
Registered: 10/31/08
Posts: 14105
Loc: Australia
Noel96 Offline
Veteran

Registered: 10/31/08
Posts: 14105
Loc: Australia
Originally Posted By: Victoria Johnson
I just updated to 2018 and that instrument does not show up now on the style. The folder under RT has that guitar ("1815") I re-loaded the download and everything but that one guitar shows up ... what am I missing? How do I get that to work?


Just so that I can get a clearer picture of your situation in my mind, could you please answer the following questions...

When you say you 'updated', how did you do this?

What package did you purchase to update with?

Are both BIAB and Realtracks installed on your computer's internal hard drive?

Did you install the new version of the program over your old version (that is, in the same folder as your previous version)?

Regards,
Noel
_________________________
LINKS TO MY BIAB/RB SONGS


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#460858 - 03/06/18 10:53 AM [Band-in-a-Box for Windows] Re: RT not found (instrument ) [Re: Noel96]
Registered: 06/19/11
Posts: 40
Victoria Johnson Offline
Enthusiast

Registered: 06/19/11
Posts: 40
Just started a "chat" with live help.
Went from 2016 to 2018 BIAB [PRO], Reloaded Set #173, Yes both are on internal drive, Yes did the same folder over the old.

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#460863 - 03/06/18 11:07 AM [Band-in-a-Box for Windows] Re: RT not found (instrument ) [Re: Victoria Johnson]
Registered: 10/31/08
Posts: 14105
Loc: Australia
Noel96 Offline
Veteran

Registered: 10/31/08
Posts: 14105
Loc: Australia
Thanks for the extra info.

Live Chat might have solved your problem by now... if not, though, something that has worked for a couple of people with similar problems as yours is as follows.

1. Log-in into your sales account.

2. Go to "My Products".

3. Scroll down a bit and you'll see all the files that are available with your purchase. Download the the installation file that contains set 173 and install that.

Sometimes getting the latest version of the installation file seems to contain what appears to be missing from the original installation file.

Regards,
Noel
_________________________
LINKS TO MY BIAB/RB SONGS


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#460869 - 03/06/18 11:38 AM [Band-in-a-Box for Windows] Re: RT not found (instrument ) [Re: Noel96]
Registered: 06/19/11
Posts: 40
Victoria Johnson Offline
Enthusiast

Registered: 06/19/11
Posts: 40
Re installed EVERYTHING and is now working again YEAH ... thanks for all help!

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#460937 - 03/06/18 07:12 PM [Band-in-a-Box for Windows] Re: RT not found (instrument ) [Re: Victoria Johnson]
Registered: 12/10/01
Posts: 260
Loc: Jenks, OK
1manband Online   content
Apprentice

Registered: 12/10/01
Posts: 260
Loc: Jenks, OK
Good news! PG support staff is really good.
_________________________
Jim
Psalm 33:3 Sing unto him a new song; play skillfully with a loud noise.

BIAB 2018 build 519; Dell Inspiron N4110, Windows 10 64 bit, Intel Core i3-2350m running at 2.29 GHz, Memory: 6 GB DDR3, SDRAM 1MHz

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#460943 - 03/06/18 07:29 PM [Band-in-a-Box for Windows] Re: RT not found (instrument ) [Re: Victoria Johnson]
Registered: 06/05/12
Posts: 8700
Loc: Melbourne, Australia
VideoTrack Online   content
Veteran

Registered: 06/05/12
Posts: 8700
Loc: Melbourne, Australia
Excellent, thank for letting us know it's resolved, and the method that did the trick.
_________________________
BIAB&RB2019(Audiophile),Win-10Pro, SonarPlatinum, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, KorgX3R, RodeNGT2, AM802mixer, NS40M StudioMonitors, Pioneer Act. Mons, AKG K271 Studio H'phones

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PG Music News
The New Band-in-a-Box® 2019 for Windows SongPicker!

With Band-in-a-Box® 2019, the SongPicker has been redesigned!
-The completely redesigned window shows information for up to 50,000 songs.
-The song list build is much faster. Approximately 150 songs get added per second.
-A progress bar will appear if the song list build takes longer than 3 seconds.
-You can see the chord progression for the selected song in the list. You can copy and paste it to a text file.
-Many filters are available. You can filter the list by subfolders, genre, feel, time signature, style, songs with melody, soloist, lyrics, key signature, tempo range, and the year of file dates.
-You can search songs that have similar chord progressions and/or melody fragments.
-Hotkey! ss+enter opens the SongPicker, ss2+enter opens the Recently Played Songs, etc.

Learn more about the updates with our New Features Video - we've made it easy to find the section you'll need:
2:55 - New Feature: Redesigned SongPicker
21:58 - New Features: SongPicker Enhancements
41:10 - Now Over 10,600 Titles in SongPicker

You can also read all about the new SongPicker within our Online Band-in-a-Box® 2019 for Windows® Upgrade Manual.

RealBand 2019 Online and PDF Manuals Available!

Visit our Online Manuals support page for access to the latest RealBand 2019 for Windows program manuals!

RealBand 2019 for Windows User's Guide: Online Manual | PDF Download
RealBand 2019 for Windows New Features Guide: Online Manual | PDF Download

RealBand 2019 is included in every purchase of Band-in-a-Box® 2019 for Windows! We're having a SALE on Band-in-a-Box® 2019 Upgrade purchases until December 31, 2018 - save over 40% when you purchase your Band-in-a-Box® 2019 for Windows Upgrade! Check out our Band-in-a-Box® packages page for all the purchase options available

Band-in-a-Box® 2019 Online and PDF Manuals Available!

Visit our Online Manuals support page for access to the latest Band-in-a-Box® 2019 for Windows program manuals!

Band-in-a-Box® 2019 for Windows User's Guide: Online Manual | PDF Download
Band-in-a-Box® 2019 for Windows Upgrade Manual: Online Manual | PDF Download

Don't forget.... We're having a SALE on Band-in-a-Box® 2019 Upgrade purchases until December 31, 2018 - save over 40% when you purchase your Band-in-a-Box® 2019 for Windows Upgrade! Check out our Band-in-a-Box® packages page for all the purchase options available

Band-in-a-Box® 2019 on a USB 3.0 Hard Drive - Speed Thrills!

We're excited to say that all Band-in-a-Box® 2019 for Windows UltraPAK and UltraPAK+ orders now ship on a USB 3.0 hard drive!

What does this mean? Faster hard drive transfer rates will enhance the program operations (faster time to generate tracks, reduced audio artifacts) and offer faster transfer speeds (typically up to 3x faster)!

It's a great time to order your UltraPAK or UltraPAK+ Upgrade... they're ON SALE until December 31st!

Video: Band-in-a-Box® 2019 for Windows® New Features!

Our "Band-in-a-Box® 2019 for Windows®! New Features, RealTracks, and other content!" video is now ready! Get to know all about the newest features in Band-in-a-Box® 2019: Click here to watch...

We have listed a table of contents for this video, you'll see it within the YouTube video description, or by visiting this forum post.

RealBand 2019 - A New Look!

Have you opened up your RealBand 2019 yet? You may notice that we've given it a fresh new look! In fact, there are now 3 different looks to RealBand.

See for yourself! Within the program, visit Options | Icon Set and choose from: Classic, Modern 1, or Modern 2.

Band-in-a-Box® 2019 for Windows - Choosing to Run 64-bit or 32-bit

We heard you! With the release of Band-in-a-Box® 2019 for Windows we've included the BRAND NEW 64-bit version of Band-in-a-Box®, which works well with the latest plugins and 64-bit OS features! Because not everyone has a 64-bit computer, we include both the 64-bit and 32-bit versions with your purchase - you choose which one to use!

By default, when you install your Band-in-a-Box® 2019 for Windows the 32-bit version will run.

The steps to run the 64-bit version are simple! Just head to your "bb" folder and choose the "bbw64" icon - you'll notice that the Band-in-a-Box® "splash screen" will state "64-bit" as the program opens.
(and if you open the 32-bit version, the "splash screen" will state "32-bit")

Still not certain which version you're running? Within the program, go to Help | About Band-in-a-Box - it'll either state:

Band-in-a-Box® for Windows
Version 2019 (604)
<--- the number in brackets is the build number - this will change as new patch updates are released
64 bit application

or:

Band-in-a-Box® for Windows
Version 2019 (604)
<--- the number in brackets is the build number - this will change as new patch updates are released
32 bit application

We hope everyone who can is enjoying their Band-in-a-Box® 2019 64-bit version for Windows!

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