You need to be logged in to post
Options
Index
#473168 - 05/16/18 08:02 PM [Off-Topic] Can I get somebody to try and create an error I am getting?
Registered: 04/08/11
Posts: 4454
eddie1261 Offline
Veteran

Registered: 04/08/11
Posts: 4454
The support guys can't replicate this error.

When I generate a Real Track, and remember I use Real Band, if I don't like the track, I can remove it with Track ==> Remove track.

However, if I try to get rid of it by using an undo, either from the pulldown or a ctl+z, I get a memory exception error. Yet when I say "OK" to the error box, the software performs the function. I get that same error condition on both computers. They can't replicate it on one!!

Can a few of you guys try that and see if undo to remove a generate track gives you an error?

One other thing to know is that my process is

Create the real track.
Play the song with the new track to decide if I like it or not.
Ctl-z to undo the track generate.

Exactly like that with no tweaking to the track. Just create it, play it, kill it.


Edited by eddie1261 (05/17/18 04:23 PM)
_________________________
I will continue to post in the songwriters forum but will pretty much be keeping my opinions to myself as far as the off topic forum goes.

Top
#473196 - 05/17/18 05:08 AM [Off-Topic] Re: Can I get somebody rp try and create an error I am getting? [Re: eddie1261]
Registered: 04/07/13
Posts: 4807
Loc: South Carolina
Charlie Fogle Offline
Veteran

Registered: 04/07/13
Posts: 4807
Loc: South Carolina
So I:

Create the real track from a chord chart I input. I did not generate a style.
Play the song with the new track to decide if I like it or not.
Ctl-z to undo the track generate.

Exactly like that with no tweaking to the track. Just create it, play it, kill it.

Repeated creating a RT 4 more times and ctl-z undid the generated track each time without any error messages.

What I did not do is attempt this with a file originally created in Biab. You did not stipulate how your file originates. I will open a Biab sgu file and create a RT and report back.

REPORT BACK: I imported a Biab sgu file, played it to the end.
Generated a new RT, generated, played and used ctl-z to undo and the undo command worked with no error message.

Selected a new RT, generated and used ctl-z to undo before playing and the undo command worked with no error message.




Edited by Charlie Fogle (05/17/18 05:30 AM)
_________________________
BiaB Ultra Pak 2019:RB 2019 Build 2. Windows-7, 64 bit, Home Premium Version with an AMD Athlon II X2 215 Dual-Core Processor and 4GB DDR3 Memory.

Top
#473217 - 05/17/18 07:26 AM [Off-Topic] Re: Can I get somebody rp try and create an error I am getting? [Re: Charlie Fogle]
Registered: 04/08/11
Posts: 4454
eddie1261 Offline
Veteran

Registered: 04/08/11
Posts: 4454
Wow. And I get the error on 2 out of 2 computers. Strange. Might be an Ohio thing....
_________________________
I will continue to post in the songwriters forum but will pretty much be keeping my opinions to myself as far as the off topic forum goes.

Top
#473218 - 05/17/18 07:45 AM [Off-Topic] Re: Can I get somebody rp try and create an error I am getting? [Re: eddie1261]
Registered: 12/27/13
Posts: 1343
Loc: St. Louis, MO. USA
sslechta Offline
Expert

Registered: 12/27/13
Posts: 1343
Loc: St. Louis, MO. USA
Yeah, I'm thinking your ground elevation.
_________________________


Steve

BIAB/RB 2018, Pro Tools 2018, Korg N5, Proteus F/X, JBL LSR 4328 Powered Monitors, AKG/Shure Mics.
PC: 1 TB SSD, 2 TB HD, 128 GB Memory

Top
#473234 - 05/17/18 09:10 AM [Off-Topic] Re: Can I get somebody rp try and create an error I am getting? [Re: eddie1261]
Registered: 04/08/11
Posts: 4454
eddie1261 Offline
Veteran

Registered: 04/08/11
Posts: 4454
This is the error. 2 things are strange. 1 is that it happens on 2 computers. 2 is that the memory register where the error occurs is always the same (different on 2 computers, but consistent on each computer).

This time to be sure of not having a memory conflict I rebooted so there was nothing resident in memory other than the OS and other native files. The happens with run as administrator both selected and deselected. Whether I use the pulldown menu to undo generate track or the ctl+z shortcut.



Yet nobody else seems to be reporting this. I have been deeply into computers since 1981 and I have NO idea what would cause this to happen to JUST me. If it was one computer I would replace the RAM and test, but it's both. One is an i3 and the other is an i7, both Dell. And I can't deliberately cause an error condition like this in any other software on the computer. Photoshop, MS Office, Audacity, Paint.... Also worth noting that if I OK the error, the program performs the command and goes on as if nothing happened, so it is not performance hindering. Just user annoying.

I am baffled, as is the support team. I am hoping someone else can recreate the error condition, which is why I posted, not to call out the support team.
_________________________
I will continue to post in the songwriters forum but will pretty much be keeping my opinions to myself as far as the off topic forum goes.

Top
#473235 - 05/17/18 09:11 AM [Off-Topic] Re: Can I get somebody rp try and create an error I am getting? [Re: Charlie Fogle]
Registered: 04/08/11
Posts: 4454
eddie1261 Offline
Veteran

Registered: 04/08/11
Posts: 4454
Originally Posted By: Charlie Fogle
What I did not do is attempt this with a file originally created in Biab. You did not stipulate how your file originates.


Real Band, Charlie. Always Real Band for me.
_________________________
I will continue to post in the songwriters forum but will pretty much be keeping my opinions to myself as far as the off topic forum goes.

Top
#473241 - 05/17/18 10:46 AM [Off-Topic] Re: Can I get somebody rp try and create an error I am getting? [Re: eddie1261]
Registered: 04/07/13
Posts: 4807
Loc: South Carolina
Charlie Fogle Offline
Veteran

Registered: 04/07/13
Posts: 4807
Loc: South Carolina
"Real Band, Charlie. Always Real Band for me."

I know. I was trying hard and going through all the possibilities I could think of.

Since the issue is so far confined to you and your two computers you should examine all possible links between the two systems. My thought would be you are using two activations of the same download and are using the same RB.exe file.

If that's the case, I would discuss with PG staff providing a DL of that file again.

You can also change your default habit of using ctl-z to undo and use an alternate method that doesn't generate the error. If you have difficulty changing your habit, you can assign a consequence to using ctl-z that if you don't break the habit, you'll start dating again with intentions of a LTR. That should fix it good. wink

I was interested in your situation because I've incurred that error message before. In my case, it has always been Operator error because I would click on a command while RB was in process of executing a previous command or track generation. This does not seem to be what's happening in your case.
_________________________
BiaB Ultra Pak 2019:RB 2019 Build 2. Windows-7, 64 bit, Home Premium Version with an AMD Athlon II X2 215 Dual-Core Processor and 4GB DDR3 Memory.

Top
#473248 - 05/17/18 11:12 AM [Off-Topic] Re: Can I get somebody rp try and create an error I am getting? [Re: eddie1261]
Registered: 04/08/11
Posts: 4454
eddie1261 Offline
Veteran

Registered: 04/08/11
Posts: 4454
I'd truly rather hear "Brace for impact" before "Let's get married".

It is indeed 2 installs with the same serial, but I get three, so... and while there is a shared folder thing going on where I have the desktop of the upstairs computer mapped from the downstairs one to move those SEQ files, that's it for networking between the two. 1 is Windows 7 64 bit, the other Windows 10 64 bit, so not is it only 2 computers, it's on 2 operating systems. Using EDIT ==> TRACK ==> REMOVE TRACKS works just fine and does the same thing. Just strange to a longtime nerd that I am getting that error and hundreds of thousands of RB users are not.

_________________________
I will continue to post in the songwriters forum but will pretty much be keeping my opinions to myself as far as the off topic forum goes.

Top
#473295 - 05/17/18 06:29 PM [Off-Topic] Re: Can I get somebody rp try and create an error I am getting? [Re: eddie1261]
Registered: 06/02/00
Posts: 1397
Jeff Yankauer Offline
PG Music Developer

Registered: 06/02/00
Posts: 1397
Eddie,

The log file indicates you are using RB 2016, and if that’s the version you’re using, then you can update to build 10 of RB 2016, which should fix the issue according to the update page.
_________________________
Jeff Yankauer

Top
#473296 - 05/17/18 06:49 PM [Off-Topic] Re: Can I get somebody rp try and create an error I am getting? [Re: eddie1261]
Registered: 04/08/11
Posts: 4454
eddie1261 Offline
Veteran

Registered: 04/08/11
Posts: 4454
Jeff, what is the date of that log entry that indicates 2016? I am on 2018 Ultra. But now that you say that, I wonder is when I bought 2018 I DIDN'T remove 2016 first and the rberror.log files remained? You may be seeing the oldest entry on that log file.

I think I better set a day aside to reload this thing from scratch. If that is the problem, I swear I will give up Rocky Mountain Oysters forever.

PS I have never had a Rocky Mountain Oyster in my life. Prairie Oysters to you guys up north.

Edit: I looked at that log file again and it did indeed start in 2016 but the latest entry is in May 2018..


Edited by eddie1261 (05/17/18 07:34 PM)
_________________________
I will continue to post in the songwriters forum but will pretty much be keeping my opinions to myself as far as the off topic forum goes.

Top
#473297 - 05/17/18 06:56 PM [Off-Topic] Re: Can I get somebody rp try and create an error I am getting? [Re: eddie1261]
Registered: 06/02/00
Posts: 1397
Jeff Yankauer Offline
PG Music Developer

Registered: 06/02/00
Posts: 1397
It does say 2018 further down in the log.

I would recommend a fresh install....or maybe erase your Realband.ini and RB.cfg files and see if that helps first....before doing fresh install.
_________________________
Jeff Yankauer

Top


PG Music News
Video - the Band-in-a-Box® 2019 VST DAW Plugin for Windows® in Cubase®

This video demonstrates the Band-in-a-Box® 2019 VST DAW Plugin for Windows® in Cubase® - Watch now...

NOTE: This video will be expanded soon, with more material that goes through the installation and setup of the plugin, as well as more advanced uses of it.

View all of our the Band-in-a-Box® 2019 VST DAW Plugin videos here, or check out the YouTube Playlist.

Video - Band-in-a-Box® 2019 for Windows: Installing Build Updates

In this video we go over the process of downloading and installing the Band in-a-Box® build updates: click here to watch

Build updates are available at: www.pgmusic.com/support.updates.win.htm

Band-in-a-Box® can also check for updates automatically - head to Help | Check for Updates and check-mark "Automatically check for updates every..." - then choose your days!

Video - the Band-in-a-Box® 2019 VST DAW Plugin for Windows® in Nuendo®

Check out our latest video that demonstrates the Band-in-a-Box® 2019 VST DAW Plugin for Windows® in Nuendo® - Watch now...

View all of our the Band-in-a-Box® 2019 VST DAW Plugin videos here, or check out the YouTube Playlist.

Band-in-a-Box® 2019 for Windows Build 614 Available

Attention Band-in-a-Box® 2019 for Windows users... Build 614 is available!

Learn more and download now...

Summary of changes for build 614:
Fixed: Songs would not save plugins on tracks that had a Hi-Q patch selected previously.
Fixed: Hi-Q Patches would not load if the Sforzando VSTi was not in the VSTi plugin list.
Fixed: The Sforzando VSTi was not automatically being added to the VSTi plugin list during bootup (64 bit only).
Fixed: Loading the Hi-Q patch "Hi-Q 040 01 Synth, Analog, FatBass Sforzando" would cause an access violation error.
Fixed: Track Settings > Set Track offset [0] was not working properly.
Fixed: Importing MusicXML files was failing to include melody notes and lyrics.

VST DAW Plugin 1.10.4 fixes:
Improved: Generation is much faster, at least 4X.
Added: Notification dialog when generation is complete, and a setting to toggle this on/off.
Added: 32-Bit AAX plugin for Pro Tools 10.
Fixed: Soloist not generating on first attempt.
Fixed: MIDI tracks could be rendered at wrong tempo in the Master.
Fixed: Multiriff playback and bar highlighting
Added: Much faster MIDI renders: "No MIDI Renders" option in Custom Generate menu. If this is selected, any MIDI tracks will be left as MIDI and not rendered to wave which takes time.

Video - Band-in-a-Box® for Windows® Download and Installation Tutorial

If you've purchased Band-in-a-Box® and want to download it to get started right away - make sure you check out our latest video for assistance! Click here to watch...

RealBand® 2019 New Features Video!

Learn more about the new RealBand® 2019 features with our RealBand® 2019 New Features Overview Video: Click here...

RealBand® is included in all Band-in-a-Box® for Windows purchases!

Band-in-a-Box® 2019 for Windows Build 612 Available

Attention Band-in-a-Box® 2019 for Windows users... Build 612 is available!

It includes the VST DAW Plugin patch too!!!

Learn more and download now...

Summary of changes:
Fixed: Songs would not load or save VST data if larger than 1 megabyte, displaying flash message error "VST/FX data is too large to save".
Fixed: It was not possible to use the N key while entering note based lyrics in the Notation window.
Fixed: Recorded MIDI would be erased if also recording audio.
Fixed: The MIDI Driver dialog would not show the selected VSTi or DXi synth after choosing one in the Plugins window.
Updated: PDF and help file documentation.

Band-in-a-Box VST DAW Plugin 1.9.28 fixes:
There are lots of significant fixes and additions in this patch, especially related to some single track operations not working.

Fixed: Right-clicking generate bass track generated all individual tracks
Fixed: StylePicker, RealTracks Picker, and other style and instrument selection windows would sometimes open behind the main window, requiring you to alt+tab to see them.
Fixed: Loading demo from StylePicker or loading a song when a special track was already present sometimes added an extra RealTracks (special track) to page 2
Fixed: Output directory error.
Fixed: BBW sometimes not receiving message when run as administrator. This would cause some actions to hang or not work at all.
Fixed: Skip grey bars when moving selector through chordsheet.
Fixed: Dragging tracks into Reason would sometimes give a 'Not found' error message.
Fixed: AAX Plugin was not being recognized by Pro Tools.
Fixed: Problem scrolling chord table when crossing PartMarker during highlight.
Fixed: Repaint problem in Reason (possibly other DAWs).
Fixed: Some opened BB songs with realcharts on a frozen track would cause an access violation.
Added: Detailed log file written in BB Data folder bbw4exe_pluginLog.txt.
Fixed: Generation of single tracks would hang the program if the bb folder contained the file MaxPluginsToScan.txt containing Max=0. This file should not normally be present except in rare cases where a DX plugin scan failed.
Added: VST2 FX 32-bit version.
Improved: Installer has options for installing all plugin types. All files are now digitally signed.

Forum Stats
28787 Members
60 Forums
56434 Topics
470480 Posts

Max Online: 2434 @ 11/14/17 12:37 AM
Newest Members
joden40, Jankristofe, Joice, Songmaster, tmfretz88

28787 Registered Users
Top Posters (30 Days)
Pipeline 324
RobH 321
Noel96 288
fiddler2007 198
VideoTrack 185
Matt Finley 145
Jim Fogle 133
MarioD 132
Rustyspoon# 131
jpettit 121
Today's Birthdays
No Birthdays