114. Error message: "There is a problem with your sound hardware. To install mixer devices, go to Control Panel, click Printers and Other Hardware, and then click Add Hardware."

Symptoms: When you open the Render to Audio File dialog, click on the [Set Recording Properties] button in the Render to Audio File dialog, click on the [Set Recording Levels] button in the Record Audio dialog, or go to the Audio menu and select Recording Mixer, either you get this error message or nothing happens at all.

This message is given by the operating system. There may in fact be a problem with your sound card installation, but this is not necessarily the case. When you do one of the things listed above, Band-in-a-Box® is trying to open the Record Control panel of the Windows sound card mixer so that you can select your recording input and set the volume level. If there is a problem accessing the mixer, either nothing will happen or you will get the error message above. This means that there isn't a Windows recording mixer installed for the currently selected Sound Recording device (you select this in the Control Panel | Sounds and Audio Devices | Audio tab). Some sound cards install their own proprietary control panel/mixer utility that you need to use. Usually there will be an icon in your task bar to access this, or you may be able to get to it via the Windows control panel. Otherwise, select a different driver for sound recording if you have the wrong one selected.

If you continue to get the error message after your recording settings are correct, and you are in fact able to record, you can just ignore it.

Alyssa - PG Music