5. After installing a new sound card, PowerTracks Pro Audio freezes or crashes.

  • PowerTracks may be looking for your old sound card, but cannot find it. Try the following: With PowerTracks closed, open the PowerTracks folder (usually C:\pt) and delete the two files 'ptw.ini' and 'ptpa.cfg'. Launch the application, select your MIDI drivers, and perform a test to see if the problem is solved.

  • You may not have removed the old sound card drivers. To check this, right-click on My Computer and select 'Properties'. Click on Device Manager (on Windows 2000/XP, click on the Hardware tab first), and look under Sound, video and game controllers.

  • The new sound card drivers may not be installed properly, or there may be an IRQ conflict. Look in the Device Manager for any yellow and black exclamation marks. If you see any, there may be a conflict, and you may need to have a system tech look at your computer setup. We have an article that explains IRQ conflicts:How do I resolve IRQ conflicts? You should tryreinstalling the sound card. Use the most updated drivers available from the manufacturer.


Alyssa - PG Music