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I have really strange problem (with BIAB, not personal) with loading a song that I arranged with BIAB 2017 Everything Pak.
Having partly composed the song I saved it for later amendment. However, trying to reload the song failed.
What happens is the song appears to load and goes through the loading of instruments etc. and then starts to play.
But only the drums play, the bar cursor doesn't move and the program shows "Program Not responding".
Also, my mouse is not responding and I cannot open Task Manager and 9/0 times I have to restart my PC.
All this only happens with this one song.
I can get around it by loading a previous SGU and then open the file in question and everything works OK but not if I try to open the file in the first instance.
I have tried to open the file following amendments and re-saving as a different file name, but still no joy and it still locks up.
I have also initialised BIAB to default settings, tried MME & ASIO
The style I am using is _TBSLZ8R.STY Texas Blues Straight.

Any ideas guys?


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Hey Ovation99,

This is a pretty unique situation. From what you a describing, you are correct, it seems that there is something in this song file that is not being agreeable.

Something of this nature would be difficult to troubleshoot over the forum here. Can you please send us the project file via email to support@pgmusic.com and we will take a look at it for you.

Thanks!


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Try this:

Make a copy of the file

Open the copy in RealBand

Then Select 'Save As' and choose a Band In Box file type (see image)

See if the Saved As version can open in BiaB.

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2018-11-03_03-09-52.jpg (52.57 KB, 169 downloads)

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Oh, and definitely send the file with the issue to Mikke, as suggested.


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Thanks, I'll give that a try before sending it to support.
Will let you know the outcome.


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just tried after saving in Realband and same thing, program is not reponding.
Guess I'll send the file to PG Support.


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Hi Mikke
Files just sent


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You could also upload your song file to a service such as the free Dropbox, put it in a public folder, copy the link to it, and post that link here. We can then try the song.


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I'm sitting here wondering if maybe a soft synth is causing the problem.


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Originally Posted By: ovation99
just tried after saving in Realband and same thing, program is not reponding.
Guess I'll send the file to PG Support.
Incidentally, did it play in RB? I didn't ask that before.


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Strangely it did


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I'm having a similar problem with three midi files. These are homemade with a Yamaha PSR-910 where my keyboardist friend played the songs normally by selecting a Yamaha style on the 910, setting the tempo and played the song. Saved it as a midi file. BIAB loads, decodes the chords but when I hit play, the count off begins and the screen grays out prior to the first note playing. Loads and decodes the chords in RB as well but locks up prior to the first note in RB also.

The songs play in Win Media Player.

Next step was to load the song back in BIAB and I muted all the tracks. The song played without freezing but no sound of course. I began to unmute on a per channel basis and Channel 2 was the culprit. I examined the midi events and there are a lot of control commands on that channel at the beginning but they are meaningless to me.

What is odd to me is that I use to own this very Keyboard and I've saved many many midi song files on it with never any corruption errors.

I'll put some files in dropbox and post a link and anyone is welcome to give a look and tryout. Thanks.

EDIT: Here's the Dropbox Link with the midi file, MGX and Seq projects. As I stated, the files load but go to NOT RESPONDING status before any note plays out.

Midi Test Files

Last edited by Charlie Fogle; 11/03/18 12:28 PM.

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Hi Charlie
I have just loaded your midi ITS.MID to the melody track in BIAB and it plays fine.
And generates a chord sheet tempo is 169bpm
When I look at track 2 ch 2 in Sona
The 2 cnt events at the start of the are RPN pitch bend Sensitivity and
cnt 5 portamento time. As this is a tenor sax track I would say that they are required for the correct sound
Mike


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Thanks Mike. It must be something common to my setups in BB and RB. Fortunately, this time it was not necessary to have a midi file of the recording because I was recording the audio performance for my friend. I recently purchased Sampletank Max and wanted to play around a bit. I am able to extract individual channels so I will have some advantage. Thanks again for checking out the files. I'll leave the link up for a while in case others want to check them.


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I just tried both versions of Tunica Motel and they loaded and played fine for me.

Just to check, do you have the latest update for BIAB installed (build 520)?

Also, have you tried "Returning to factory settings" -- found under the Options menu? I've often found that when BIAB stops doing something that it used to do, returning to factory settings often helps.

Lastly, I saved Tunic Motel as Tunica Motel 3. It's available at the link below. Does this one load and play for you?

https://www.dropbox.com/s/aqheljxyjukgfl8/ovation99%20-%20Tunica%20Motel3%20%28Noel96%29.SGU?dl=1

Regards,
Noel


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Hey Ovation,

We are opening the song fine on our end, it is just drums until measure 9.

If you go to Help > About Band-in-a-Box what is the three digit number after your version?

I am also wondering if there might be a preference that may be causing this.

Try This: Go to Options > Return to Factory Settings > Return MOST to Factory Settings

Are you still having issues opening the song?


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Hi Noel,
You refer to Build 520, but that's for BIAB 2018, I am running 2017 Build 471
Yes I have done a factory reset
I tried your file from Dropbox and the file wouldn't even play the drums as before. The program just locked up completely (program not responding)

As before, I loaded a previously made .SGU and then loaded the other 2 files and your from Dropbox and they played perfectly.

So the only way I can get them to play is if I load a previous file first and play part of it.
Thanks for trying it out anyway.

Also just chose any style without inputting any chords and pressed Play, let it do the count in and stop, then load my suspect files and they play as they should

Last edited by ovation99; 11/05/18 12:28 PM.

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How do you open the file?

If you open the file by double-clicking on it, have you tried using the "File | Open" method and then navigating to the song's folder from within BIAB?

As you said before, this is a weird problem.

Something that I'd try is after you have the song generated and playing (when it's the second instance that you mention), try freezing all the tracks and saving. This may allow you to re-open the song without issue.


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Hi Noel,
I have tried your first suggestion and will now try freezing all tracks before saving.

Same problem, not responding.


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hi
Most odd both files fine here.
8 bar drum intro then full band,
Mike


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I haven't heard from PG Music so I guess I might have to live with it or do a re-install.
If I do a re-install, will I have to go through the trauma of re-installing all of my Realtracks again?
That would be a nightmare !!!


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Both files played fine once I changed from the WAS driver.


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hi Matt,
What's a WAS driver? I've only got MME or ASIO


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WAS is a Windows Audio Session driver and was introduced with BIAB 2018. Since you have BIAB 2017, it won't be there.

For what it's worth...

I'm not sure that a re-install will solve the problem seeing that all other files play correctly. It seems more likely that these couple of non-playing files are corrupt in some way.

As a last-ditch attempt... go to the link below and set the Audio and MIDI as shown by the numbers on the images. This set-up is the most basic and sturdy when it comes to problem solving.

Before changing the settings, though, under the "Options" menu there is a choice to save preferences. I suggest you do this just in case you need to re-load the original settings that you had.

http://www.pgmusic.com/forums/ubbthreads.php?ubb=showflat&Number=461558#Post461558

Lastly, if you have any musical USB devices plugged in, unplug these and re-connect. USB connections sometimes cause issues and need to be reset.

Regards,
Noel

P.S. I just noticed that you had a bar-based letter on you lead sheet (bar 69). I wondered if this might be the stumbling block. In the below SGU file, I've removed that letter. Does this 4th version of the file work?

https://www.dropbox.com/s/f2nn1wrlrgaifd0/ovation99%20-%20Tunica%20Motel%204.SGU?dl=1

Last edited by Noel96; 11/06/18 11:49 AM. Reason: added P.S. and link to songfile

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Hey Ovation,

We did not have any oddities with your files on our end, as previously mentioned I hoped that factory settings would have absolved the issue.

By default, there will be the option to select an ASIO driver. Do you have an Audio Interface with it's own ASIO drivers, or do you use a generic ASIO driver like ASIO4All?

It may not do much, but you can always try a different Driver. As Noel pointed out, WAS was not available in 2017, so an ASIO driver may be the best way to try if you have one setup.

Interesting that others also can play these files, so I doubt it is the song itself.

At this point, I would vouch for a reinstall as well. You do not need to reinstall your RealTracks or RealDrums. You can back these files up outside the bb folder, and once you have deleted the bb folder and reinstalled, place the contents back into their respective folders.

Please let us know if the issue persists.


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hi,
Yes I have tried ASIO (ASIO4ALL) and MME with the same results.
I will try a re-install and let you know what happens.
Thanks for looking at it for me.


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Did you try the version 4 file that I posted above? (In the P.S. of my previous post.)


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Well I seemed to have found where the problem lies, but noe solved it.

In the song it starts with first 4 bars as drums only and next 4 bars as drum and bass only.
This was achieved by entering Em.d for drums only and Em.db for drum and bass.

Instead of using this method, I tried using the MUTE facility in the Bar Settings.
Then saved the file and re-loaded directly from the .SGU file and everything played as normal.

As I said, I have got over the problem but necessarily solved it.

Maybe PG Music has some more suggestions based on this latest info.


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Hi Ovation99,

That's odd, but unfortunately still doesn't get us any closer to a solution, as this song is working for us on multiple computers. I'd say deleting the BB folder and reinstalling from scratch should take card of it, but if muting tracks using Bar Settings works, then it may not be worth the fuss.

If you use the Em.d method to mute tracks on a new song, does it crash as well? If not, I'd likely just use Bar Settings for this song and not worry about it. smile

Thanks
Kent
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Kent
(If you use the Em.d method to mute tracks on a new song, does it crash as well? If not, I'd likely just use Bar Settings for this song and not worry about it.)
I will give that a try

Noel96,
Yes I did try your version but th same thing happened.


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Well I think I have a bit nearer to the problem.
It seems to associated with Realdrums.

Here are some permutations.

C. / C.d = Stops after first bar/ Locks up

C. / C.b / C.db = Plays normally

C. / C.d / C.db = Plays normally

I have tried various combinations (too many to list here) and it all points to the insertion of a period after the chord name.
I thought it might be Realdrums, so I changed the track to midi drums and the same lockup happened
But if I define an instrument immediately after the drums bar, it plays normally.

Totally stumped !!!


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It's possible that what we're all seeing is a minor difference between BIAB 2017 and BIAB 2018.

I, and I suspect all others, tested your files on BIAB 2018. Whereas you were testing them using BIAB 2017.

Just a possibility.


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I guess thats possible, but obviously I can't test that.


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Hi Ovation99,

The song works fine in my 2017 version as well. It really seems like the problem is only occurring in that one installation of Band-in-a-Box on your computer.

Personally, I'd either delete the BB folder and reinstall, or just use Bar Settings to mute instruments for now. Since there's a download manager to help install the RealTracks in the 2016 and 2017 versions, you've probably already spent more time troubleshooting this issue than the reinstallation would take. smile

Thanks
Kent
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Kent,
you're probably right, I think I'll bite the bullet and do a re-install.

Will I lose all my styles?


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YAHOO !!!
Got it all working again as it should do.

I was worried about deleting the C:/BB folder and re-installing and then I remembered that I had some saved "Preferences" files.
Went to Options menu and selected "Open Preference file" and selected a previous file date and Hey Presto we're all back.
Maybe taking this route may help others who stumble upon an unknown problem.

Many thanks to all those who took the time to investigate my problem and to providing many suggestions


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Backup copies are offered during the checkout process on our website.

Already purchased your e-delivery version, and now you wish you had a backup copy? It's not too late! If your purchase was for the current version of Band-in-a-Box®, you can still reach out to our team directly to place your backup copy order!

Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.

Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.

Update your Band-in-a-Box® 2024 for Windows® Today!

Update your Band-in-a-Box® 2024 for Windows for free with build 1111!

With this update, there's more control when saving images from the Print Preview window, we've added defaults to the MultiPicker for sorting and font size, updated printing options, updated RealTracks and other content, and addressed user-reported issues with the StylePicker, MIDI Soloists, key signature changes, and more!

Learn more about this free update for Band-in-a-Box® 2024 for Windows at www.pgmusic.com/support_windowsupdates.htm#1111

Band-in-a-Box® 2024 Review: 4.75 out of 5 Stars!

If you're looking for a in-depth review of the newest Band-in-a-Box® 2024 for Windows version, you'll definitely find it with Sound-Guy's latest review, Band-in-a-Box® 2024 for Windows Review: Incredible new capabilities to experiment, compose, arrange and mix songs.

A few excerpts:
"The Tracks view is possibly the single most powerful addition in 2024 and opens up a new way to edit and generate accompaniments. Combined with the new MultiPicker Library Window, it makes BIAB nearly perfect as an 'intelligent' composer/arranger program."

"MIDI SuperTracks partial generation showing six variations – each time the section is generated it can be instantly auditioned, re-generated or backed out to a previous generation – and you can do this with any track type. This is MAJOR! This takes musical experimentation and honing an arrangement to a new level, and faster than ever."

"Band in a Box continues to be an expansive musical tool-set for both novice and experienced musicians to experiment, compose, arrange and mix songs, as well as an extensive educational resource. It is huge, with hundreds of functions, more than any one person is likely to ever use. Yet, so is any DAW that I have used. BIAB can do some things that no DAW does, and this year BIAB has more DAW-like functions than ever."

Convenient Ways to Listen to Band-in-a-Box® Songs Created by Program Users!

The User Showcase Forum is an excellent place to share your Band-in-a-Box® songs and listen to songs other program users are creating!

There are other places you can listen to these songs too! Visit our User Showcase page to sort by genre, artist (forum name), song title, and date - each listing will direct you to the forum post for that song.

If you'd rather listen to these songs in one place, head to our Band-in-a-Box® Radio, where you'll have the option to select the genre playlist for your listening pleasure. This page has SoundCloud built in, so it won't redirect you. We've also added the link to the Artists SoundCloud page here, and a link to their forum post.

We hope you find some inspiration from this amazing collection of User Showcase Songs!

Congratulations to the 2023 User Showcase Award Winners!

We've just announced the 2023 User Showcase Award Winners!

There are 45 winners, each receiving a Band-in-a-Box 2024 UltraPAK! Read the official announcement to see if you've won.

Our User Showcase Forum receives more than 50 posts per day, with people sharing their Band-in-a-Box songs and providing feedback for other songs posted.

Thank you to everyone who has contributed!

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