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#505775 12/01/18 09:16 PM
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Is anybody else having problem with the computer locking up when you try to open the style picker in BIAB?
first patch applied. 32 bit version. Win 10 (haven't skipped any updates)

It doesn't happen in RB, just BIAB.
I checked for hidden dialog boxes, but there are none.
I walked away for about 30 minutes to see if maybe it was just taking a long time to rebuild the style database but when I came back it was still hung. (plays that chime sound every time I try to press a key.. only way out is CTRL-ALT-DEL)

Thoughts anyone?

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Pat, it sounds as though the Style Picker has raised a dialog that is sitting behind the main screen but has focus.

Does pressing <Enter> or <Escape> do anything? Often a dialog behind the main form which is waiting for input actually has focus, and if it is waiting on a button press, pressing Enter sometimes works.

Trev


BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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Originally Posted By: VideoTrack
Pat, it sounds as though the Style Picker has raised a dialog that is sitting behind the main screen but has focus.

Does pressing <Enter> or <Escape> do anything? Often a dialog behind the main form which is waiting for input actually has focus, and if it is waiting on a button press, pressing Enter sometimes works.

Trev


Pressing ENTER or ESC does unlock the computer, but it doesn't get me to the style picker.

I can access partial style lists (favorites, for example) but both the main menu and menu bar ways of accessing the style picker lead to the same dead end (chime plays when I press any key, and no list of styles appears)

Pressing ALT-TAB cycles through any open programs or dialog boxes, which has helped me out in the past when there was a hidden dialog box. In this case it yields nothing, and ALT-TAB doesn't show anything else active

Last edited by Pat Marr; 12/02/18 08:55 AM.
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Annoying. Sometimes other than Return to Factory settings, I just do a reinstall of the program again, leaving out all the other stuff that does seem to be working ok.


Musiclover

My music https://www.youtube.com/user/donegalprideofall

Windows 10 (64bit) M-Audio Fast Track Pro, Band in a Box 2024, Cubase 13, Cakewalk and far too many VST plugins that I probably don't need or will ever use smile
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Thank goodness for you early adapters. Always on the bleeding edge of new releases. What would we do without you. All we can do is thank you for your service. grin


Dan, BIAB2024, SoundCloud Win11, i7(12thGen), 32GB, 1TB SSD(M.2 NVMe SSD), 2TB Libraries, 1 TB(WD-Black), 2TB SSD(M.2 NVMe SSD)Data, Motu Audio Express, Keystation 61, SL88 Studio, Reaper

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Originally Posted By: Pat Marr
Originally Posted By: VideoTrack
Pat, it sounds as though the Style Picker has raised a dialog that is sitting behind the main screen but has focus.

Does pressing <Enter> or <Escape> do anything? Often a dialog behind the main form which is waiting for input actually has focus, and if it is waiting on a button press, pressing Enter sometimes works.

Trev


Pressing ENTER or ESC does unlock the computer, but it doesn't get me to the style picker.

I can access partial style lists (favorites, for example) but both the main menu and menu bar ways of accessing the style picker lead to the same dead end (chime plays when I press any key, and no list of styles appears)

Pressing ALT-TAB cycles through any open programs or dialog boxes, which has helped me out in the past when there was a hidden dialog box. In this case it yields nothing, and ALT-TAB doesn't show anything else active
have you tried ctrl-tab? Alt-tab cycles through running apps while ctrl-tab cycles through windows within a single app. Just a guess on my part.

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Originally Posted By: JohnJohnJohn
have you tried ctrl-tab? Alt-tab cycles through running apps while ctrl-tab cycles through windows within a single app. Just a guess on my part.


well, let's see.... (tests it)... nope.

Also reinstalling both the main program and the first patch didn't fix it. I tested after each of those installations.

I had just reinstalled 2018 two days ago to make sure everything worked before reinstalling a new version, and it didn't do this.

Any other ideas? Maybe somebody from PGMusic?

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just re-downloaded the installer in case it might have been corrupted in DL.. reinstalled the fresh DL and the problem is still there.
Surely somebody else would be talking about this if everybody was having the same problem.. but I can't think of any reason why *I* would be having it, since 2018 worked OK. But I do recall seeing that there were changes made to the style picker, and apparently my computer doesn't like them

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At one stage during a rebuild operation, the StylePicker went behind the main BiaB page and I could not bring it to the front. Eventually I found I could minimize it and then expand it again and it came to the front. It only happened once though.


BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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Pat, try this.
Before launching the StylePicker, resize BiaB to much smaller and drag it to the very left or right etc of the screen. Then launch StylePicker. If it is bringing up a modal dialog that needs interaction, that might now be visible on the screen.
HTH. Trev


BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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Originally Posted By: VideoTrack
Pat, try this.
Before launching the StylePicker, resize BiaB to much smaller and drag it to the very left or right etc of the screen. Then launch StylePicker. If it is bringing up a modal dialog that needs interaction, that might now be visible on the screen.
HTH. Trev


Seems like a reasonable thing to try... so I did~! But... still the same story. :-(

I made it really small, postage stamp sized, and moved it off to a remote corner. In fact I tried all 4 corners on the chance the dialog might be appearing where I had the main window. But each time I got the chimes when I pressed any key, and no style picker ever showed up. Bummer.

My main music computer is a windows 7 machine.. I bet it works there. I'll wait for the hard drive to arrive before installing it there. That PC is offline. I hope somebody from PG Music sees this post and figures it out because I'd hate to go back to 2018.

But if I do reinstall 2018 on this machine... I'm guessing all the new realtracks will work... so I haven't wasted my money. I mostly upgrade for the realtracks anyway.

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Pat, I've been following this but I haven't seen anything in testing that would have been helpful, other than what Videotrack has been helping you do. Give Support a try tomorrow.


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Originally Posted By: Matt Finley
Pat, I've been following this but I haven't seen anything in testing that would have been helpful, other than what Videotrack has been helping you do. Give Support a try tomorrow.


It would be helpful to know if I'm the only one having this problem. Seems like a lot of people have been refusing to accept the windows 10 updates, but I've accepted everything. Maybe its a windows thang.

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I'm on the very latest Windows 10 with all updates, and I haven't experienced that issue. I don't think it's the O/S. I think the StylePicker is launching something that needs attention. Am I correct to say that it is only when launching the StylePicker that this occurs?
Does selecting the RealTracks picker give any issue?


BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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Originally Posted By: VideoTrack
I'm on the very latest Windows 10 with all updates, and I haven't experienced that issue. I don't think it's the O/S. I think the StylePicker is launching something that needs attention. Am I correct to say that it is only when launching the StylePicker that this occurs?
Does selecting the RealTracks picker give any issue?


The realtracks picker works as usual. So do the dialogs for loops, user tracks, real drums etc. only the style picker chokes.

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How about video drivers Pat? Any options to update those?


Dan, BIAB2024, SoundCloud Win11, i7(12thGen), 32GB, 1TB SSD(M.2 NVMe SSD), 2TB Libraries, 1 TB(WD-Black), 2TB SSD(M.2 NVMe SSD)Data, Motu Audio Express, Keystation 61, SL88 Studio, Reaper

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I just installed the whole PG 64bit caboose, 2019 v 602 AP NEW. Apart from some buggies (like VST64bit not doing what i think it should) i found all quite stable, and the style picker refreshing with all the user styles collected over the years being quite slow, but there seem no Stylepicker problems.

Maybe a graphics issue om youw PC?: With windows 10 you never know whats up. I have 64bit pro 1803, BTW was told to tay away from 1809(6?), and switched off automatic windows updates, with a tool to make sure it stays off. Updated all the VCbasics both 32bit ANd 64bit, and DotNET 4.72. Can also be your graphics card drivers, as Microsoft changed stuff in Windows once again influencing those .... F

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Hmmm... I just remembered this is the same computer that used to have 2 monitors, but now only has one.

I had already noted that RB would not un-minimize (or so it seemed... I could see it was open in the system tray, but couldn't get it to show itself.)
In that case I finally determined that it had been dragged to the other monitor the last time the program was open, and when I reopened it with only one monitor, it still remembered it wasn't supposed to appear on the primary monitor.

I now have to wonder if the style picker is opening... but "on the other monitor".

Easy enough to test. I'll just hook up another monitor and see if I get my style picker back. Will post my results as soon as I've tested.


------
update: when I tried to remove the computer from under the desk, I lost control of it and it fell over. Now it won't start at all. So, I guess I don't need to worry about getting BIAB working on this machine after all.


Last edited by Pat Marr; 12/04/18 01:30 PM.
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Hi Pat,

I'm pretty sure the StylePicker was on the other monitor, that was my first thought.

If you can get the computer to run again, and don't feel like connecting the other screen, I have a feeling deleting mysetup.dk and intrface.bbw from BB\Preferences while BIAB is closed would reset its position.

Thanks
Kent
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thanks, Kent... that worked!

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