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Originally Posted By: Jim Fogle
This is the forum discussion I REALLY wish anyone from PG Music would contribute to and provide a response.


It would be really interesting to know what they think about that, absolutely.


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Yet another forum? Few bother to read the forum FAQ's now. It wouldn't help a thing. I got continually slammed for pointing out posts in incorrect forums, so I finally gave up.

Bob


Biab/RB latest build, Win 11 Pro, Ryzen 5 5600 G, 512 Gig SSD, 16 Gigs Ram, Steinberg UR22 MkII, Roland Sonic Cell, Kurzweil PC3, Hammond SK1, Korg PA3XPro, Garritan JABB, Hypercanvas, Sampletank 3, more.
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It would help to fix bugs, which is why this kind of forums (pretty common in modern software) exist.

A detailed report in a way that others can reproduce the problem is the best way of confirming if the issue is a genuine bug that needs to be fixed or if it's just user error, and is also a great help for developers:

https://forum.cockos.com/showthread.php?t=36653

Finally, the list of known problems derivated from such a forum would be really useful for a lot of forum members, specially for those dedicated to help others.


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I see that Reaper has had a thorough bug-reporting feature since 2009. No wonder users advise of how robust Reaper is.

I am sure that many genuine issues are missed by PGM because there is no consolidated way of reporting such issues.


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Originally Posted By: VideoTrack
I see that Reaper has had a thorough bug-reporting feature since 2009. No wonder users advise of how robust Reaper is.

I am sure that many genuine issues are missed by PGM because there is no consolidated way of reporting such issues.


I found this thread whilst trying to find out how and where to report bugs. 'Nuff said, I think.

Quite a few companies are nervous of bug reporting in a public place, partly because they feel it might make them look bad and partly because they fear a deluge.

In practice I think such a reporting structure does give a consolidated means to identify and report, which helps to root out the real bugs from what my wife describes as a PICNIC, "problem in chair, not in computer", though the fields can be reversed :-).

It gives a place for people to search for what they think is a bug and see whether it's known, is a picnic, needs more information, has a workaround, or whatever.

The OpenSource community often does this very well, at least once a package reaches critical mass, think Ardour, Hydrogen, GIMP, LibreOffice, esoteric packages like Micromanager and of course Linux and the BSD derivatives themselves. Proprietery softwares also often do. Reaper is a good example, and the tie-in between Ardour and Harrison is another.

I've been an electronics professional since 1968 and a software professional since about 1970, so I know how hard it can sometimes be to fix a problem.

Almost always, the hardest part of fixing a problem is in being able to reproduce it reliably. There must be hundreds of thousands of BIAB users and some of those will put in some time to finding that "reproduce reliably".

Last edited by Gordon Scott; 07/29/20 06:23 AM.

Jazz relative beginner, starting at a much older age than was helpful.
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Gordon, my background has some similarity to yours.

What some folks are suggesting is often handled in beta testing that they don’t see.

I don’t usually post potential bugs in the open forum; I do it in the beta testing forum where a smaller group of like-minded folks will educate me or confirm my suspicion. PG Music staff does interact with us there. Things do get fixed, often with the next build. When the company disagrees with a suggestion, you often (but not always) learn why.

There is no indexed curated bug list that users can see, and I think it could be appropriate and helpful there, but I have to say, we manage pretty well.


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Thanks for your comments Gordon, which you have clearly articulated.

I do agree with you (and Matt) that issues can too often be perceived by users as a 'bug' when in fact they can be either a misunderstanding of how to use the software (picnic), or a feature that isn't even implemented viz: "I couldn't get the program to do this or that, so you need to fix this bug".

I have no way of absolutely knowing if all reported issues are received, but presumably (hopefully) the majority of them are.


BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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It's clear that many are.

One of the things that happens with bugs and similar, is that after a while people just learn to avoid them by working around them, then they only show up rarely. I've clearly hit a number in my short steep learning curve, but it's hard sometimes to be sure what's really a bug and what isn't.


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+1
Reaper has it down pat, but here you get attacked, and so many leave, it a shame that it ends up this way with many of us.
I have left many times but then seemed to get back in the ring to take another swing and now I'm too worn out, defeated and depleted these days as a decade at it takes it's toll.
If there is a flow and communication it's good, but things can drag out for years, simple industry standard things and cause stress and frustration :(:
Bye bye, BIAB
Originally Posted By: Cerio
Hi, I haven't used the program for a long time, tired of sooooooooo much frustration with so many bugs.

Ten minutes ago I tried it again just to try to play along with some jazz standards, no advanced features, nothing fancy, just loading a file and press play, right?

Well, after clicking on the song picker, I clicked on a couple of songs, with the message "File not found". Then I clicked on the "rebuild" button and, you know what? Program crash mad

That's too much. Program uninstalled. Thanks to everyone here. Bye bye smile


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+1
Bug reporting (public!) forum so that more people with different setups could comment.

P.S. Just an opinion. I rather have 1-2 BIG yearly "features" (bar to bar regen/ more mixer tracks etc.) and compensate the other 45+ for working on stability / bug issues.

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With this update, there's more control when saving images from the Print Preview window, we've added defaults to the MultiPicker for sorting and font size, updated printing options, updated RealTracks and other content, and addressed user-reported issues with the StylePicker, MIDI Soloists, key signature changes, and more!

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Band-in-a-Box® 2024 Review: 4.75 out of 5 Stars!

If you're looking for a in-depth review of the newest Band-in-a-Box® 2024 for Windows version, you'll definitely find it with Sound-Guy's latest review, Band-in-a-Box® 2024 for Windows Review: Incredible new capabilities to experiment, compose, arrange and mix songs.

A few excerpts:
"The Tracks view is possibly the single most powerful addition in 2024 and opens up a new way to edit and generate accompaniments. Combined with the new MultiPicker Library Window, it makes BIAB nearly perfect as an 'intelligent' composer/arranger program."

"MIDI SuperTracks partial generation showing six variations – each time the section is generated it can be instantly auditioned, re-generated or backed out to a previous generation – and you can do this with any track type. This is MAJOR! This takes musical experimentation and honing an arrangement to a new level, and faster than ever."

"Band in a Box continues to be an expansive musical tool-set for both novice and experienced musicians to experiment, compose, arrange and mix songs, as well as an extensive educational resource. It is huge, with hundreds of functions, more than any one person is likely to ever use. Yet, so is any DAW that I have used. BIAB can do some things that no DAW does, and this year BIAB has more DAW-like functions than ever."

Convenient Ways to Listen to Band-in-a-Box® Songs Created by Program Users!

The User Showcase Forum is an excellent place to share your Band-in-a-Box® songs and listen to songs other program users are creating!

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If you'd rather listen to these songs in one place, head to our Band-in-a-Box® Radio, where you'll have the option to select the genre playlist for your listening pleasure. This page has SoundCloud built in, so it won't redirect you. We've also added the link to the Artists SoundCloud page here, and a link to their forum post.

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