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#51175 12/21/09 03:58 PM
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I just installed 2010, and am going through New Features Guide/Quickstart Tutorial. On page 13, in mentions Holds files that are a free upgrade. I can't find these files in the upgrades web pages for Band in a Box, nor in the web pages for REaltracks upgrades. What is the URL of the web page where I can find these files? Any other help would be appreciated: instructions, etc. regarding these files.

thanks....


Jim Lucas - 2023 BiaB (1006) Ultra+ PAK
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Laptop: Samsung U2BB94DJ i7 64bit Win 10 build 19041, 8GB ram 225GB HDD
jimlucas #51176 12/21/09 04:12 PM
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The Support section contains quite a bunch of patches for the program itself as well as updates for RealTracks and RealDrums. This snippet in the manual might just refer to this section. I could believe that the current shipping status contains all Hold files that are currently available. Quite a few RealTracks do no yet support Holds, though. I'd expect to see updates for such files as time passes by. Just watch the Support section and see what might show up.


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jimlucas #51177 12/21/09 04:19 PM
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jimlucas #51178 12/21/09 04:55 PM
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If you bought one of the upgrade paks that include all of the Real Tracks you should have the holds. You can find out by going to the directory where BIAB is installed, locating the Real Tracks folder, and checking in it to see if you have a Library\Holds folder. If you do, you probably have them already.
Good luck

MartinB #51179 12/21/09 06:04 PM
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I can't find them on the Software Updates pages for either Band-in-a-Box/Windows or for Real Tracks.


Jim Lucas - 2023 BiaB (1006) Ultra+ PAK
Audacity and Reaper
Laptop: Samsung U2BB94DJ i7 64bit Win 10 build 19041, 8GB ram 225GB HDD
BarryKJ #51180 12/21/09 06:05 PM
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I bought an upgrade pack, and I've searched through my Band-in-a-Box folders and my Realtracks folders, and I can't find them.


Jim Lucas - 2023 BiaB (1006) Ultra+ PAK
Audacity and Reaper
Laptop: Samsung U2BB94DJ i7 64bit Win 10 build 19041, 8GB ram 225GB HDD
jimlucas #51181 12/21/09 06:18 PM
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Quote:

I can't find them on the Software Updates pages for either Band-in-a-Box/Windows or for Real Tracks.


Which likely means that there are currently no updates available other than those now shipped.


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jimlucas #51182 12/21/09 06:18 PM
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They should install automativally and sight unseen with an upgrade pak.

How to find out -- put a shot and a hold in a song with RealTracks.

If it works, you got the Shots and Holds okay.


--Mac

jimlucas #51183 12/21/09 06:27 PM
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Quote:

I bought an upgrade pack, and I've searched through my Band-in-a-Box folders and my Realtracks folders, and I can't find them.


Make sure you checked on your custom RealTracks directory. If in doubt perfom a system wide search for the directory -> ... RealTracks\library .


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Mac #51184 12/21/09 06:43 PM
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I tried this, and I have shots but not holds. When I enter a hold, I still get a shot.


Jim Lucas - 2023 BiaB (1006) Ultra+ PAK
Audacity and Reaper
Laptop: Samsung U2BB94DJ i7 64bit Win 10 build 19041, 8GB ram 225GB HDD
MartinB #51185 12/21/09 06:45 PM
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I did this. I have no such folder or directory.


Jim Lucas - 2023 BiaB (1006) Ultra+ PAK
Audacity and Reaper
Laptop: Samsung U2BB94DJ i7 64bit Win 10 build 19041, 8GB ram 225GB HDD
jimlucas #51186 12/21/09 07:07 PM
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Maybe an issue for Support. You might try the live chat route.


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jimlucas #51187 12/21/09 07:07 PM
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Jim,

How did you receive your 2010 upgrade?

Electronic delivery?

Hard drive?

DVD?

Mac #51188 12/21/09 07:56 PM
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DVD


Jim Lucas - 2023 BiaB (1006) Ultra+ PAK
Audacity and Reaper
Laptop: Samsung U2BB94DJ i7 64bit Win 10 build 19041, 8GB ram 225GB HDD
jimlucas #51189 12/22/09 07:54 AM
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Search the DVDs for these two files:

realtracks_shots_holds_1.exe

realtracks_shots_holds_2.exe

If all else fails, you should contact PGMusic Sales directly about your problem, they are good people and will do whatever they can for you.


--Mac

Mac #51190 12/22/09 10:09 AM
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Just putting a hold or shot on a RealTrack won't necessarily tell you if you have them - some RTs don't yet support them. There is a column in the Real Tracks selection dialog the will tell you which ones have them.

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