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Band-in-a-Box for Windows
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Joined: Feb 2019
Posts: 3
Newbie
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OP
Newbie
Joined: Feb 2019
Posts: 3 |
Good Day,
I'm trouble shooting my Father in law's laptop because he swears that after installing BIAB 2015 via a download link he received from PG Music, malware was installed on his computer. He installed the program a few weeks ago. I'm checking to see if this has come up in the past.
When the computer is fired up, a black login screen comes up with a row of white colored chinese/japanese/etc. characters (not sure of the language) in a blue box which has a spot to enter a password. If the computer password is entered then the windows login screen appears as usual. Enter the same computer password and the computer goes to the desktop. I've tried to attach an image but the 'Enter a Image' button asks for a web link address.
The computer is running windows 7. I've run every anti-virus program I can find, every malware program, run windows startup repair and chkdsk, but it is still there.
Second question. If I uninstall BIAB, can I reinstall it with the serial number listed in the Help-About box in the program? Or, will it get flagged for multiple installations?
Thanks for the help.
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Band-in-a-Box for Windows
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Joined: Dec 2011
Posts: 457
Journeyman
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Journeyman
Joined: Dec 2011
Posts: 457 |
If I had to guess, I'd say they are Chinese characters and not Japanese. The Japanese are not known for hacking, whereas the Chinese are.
Before getting drastic, if the laptop were mine I'd try running one utility first: Malware Bytes. I had a laptop that got infected with a virus several years ago, and nothing I tried would get rid of it. Not even Spybot. Then I heard about Malware Bytes and decided to give it a try. It found the little beasie and put it out of my misery. If you've already tried Malware Bytes, well then . . .
Then I'd get aggressive. Make a list of every program you have on your C: drive, which will make it easier to remember which to reinstall. Then copy all data on C: to a safe place. Then format the drive and reinstall everything. Then I'd double check with PGM on the file's cleanliness before I downloaded it. And then I'd run any and all of my malware utilities on that file before I booted it.
Yes, that's a lot of work, but it's one sure way to get rid of the infected file(s). I dunno of any shorter, more selective way that will work any better than Malware Bytes.
Last edited by cooltouch; 02/25/19 06:54 AM.
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 25,860
Veteran
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Veteran
Joined: Jul 2000
Posts: 25,860 |
Very good advice to run Malwarebytes first.
If you need to reinstall, I don't remember what year PG Music started using activations. You get three each version. If version 2015 had activation, it's probably in the same place it is now: Help, Utilities, Special Options. If you don't see anything there, then version 2015 didn't have this feature and yes, you can reinstall using your serial number (which you need in any case).
I doubt the problem came from BIAB and tend to think it was a coincidence that the problem showed up when it did. Remember also that Windows 7 is nearing the end of its supported life and it would be better to upgrade that PC to Windows 10 with Windows Defender always running.
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Band-in-a-Box for Windows
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Joined: Dec 2003
Posts: 20,782
Veteran
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Veteran
Joined: Dec 2003
Posts: 20,782 |
A computer expert in my area has a list of things to do to eliminate computer infections. It is called the security tango: https://www.securitytango.com/All of the programs in the security tango are free ones. Just follow the instructions to a T and you will get back to running perfectly.
Me, it's not about how many times you fail, it's about how many times you get back up.
Cop, that's not how field sobriety tests work.
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Band-in-a-Box for Windows
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Joined: Dec 2000
Posts: 12,583
Veteran
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Veteran
Joined: Dec 2000
Posts: 12,583 |
It appears that serial number registration began with BIAB 2015. The "my products page" also says "Note: Only serial numbers issued Oct 29 2014 or later can be registered on this page."
John Laptop-HP Omen I7 Win11Pro 32GB 2x2TB, 1x4TB SSD Desktop-ASUS-I7 Win10Pro 32GB 2x1.5TB, 2x2TB, 1x4TB SATA BB2024/UMC404HD/Casios/Cakewalk/Reaper/Studio One/MixBus/Notion/Finale/Dorico/Noteworthy/NI/Halion/IK http://www.sus4chord.com
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Band-in-a-Box for Windows
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Joined: Dec 2007
Posts: 1,796
Expert
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Expert
Joined: Dec 2007
Posts: 1,796 |
It is called the security tango pffff, me don't tango, too b-itch-y. I'll get me a mango.
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 25,860
Veteran
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Veteran
Joined: Jul 2000
Posts: 25,860 |
Thanks, John; I wasn’t sure when the change happened.
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Band-in-a-Box for Windows
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Joined: May 2002
Posts: 6,974
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 6,974 |
Hello,
You can reinstall Band-in-a-Box on the same computer as many times as you want without affecting the number of activations you have available. If you do run into any problems with the activation, contact us.
The strange Login screen issue you're having is unrelated to the installation of Band-in-a-Box and would be coincidental that it started happening some time after your father installed the program.
I have not encountered any issue similar to this before, however as a first step I suggest translating that 'login' screen. One way to do that is to download the Google translate app onto your phone and take a picture of it...
Andrew
PG Music Inc.
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Band-in-a-Box for Windows
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Joined: Feb 2019
Posts: 3
Newbie
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OP
Newbie
Joined: Feb 2019
Posts: 3 |
Thanks for all of the replies. I think I'm going to have to reinstall Windows 7 as I've run Avast, Malwarebytes, ESET online, Superanti Spyware, rootkit scanner, Bitdefender and Windows sfc/scannow and chkdsk.
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Band-in-a-Box for Windows
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Joined: Apr 2009
Posts: 9,323
Veteran
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Veteran
Joined: Apr 2009
Posts: 9,323 |
Thanks for all of the replies. I think I'm going to have to reinstall Windows 7 as I've run Avast, Malwarebytes, ESET online, Superanti Spyware, rootkit scanner, Bitdefender and Windows sfc/scannow and chkdsk. In another forum site I was in some time in the past, there were a few guys there who would yearly, wipe their computer clean and reinstall the software they used. Not a problem if you keep all the original install disks and any software keys needed. They swore by this process, claiming it didn't take very long and they essentially ended up with a computer that ran like new every time. I've actually done this a few times.... but not because I thought it was a good idea.... things got so bad in the machine there really wasn't a better option. Nothing says start again like broken code in the OS.
You can find my music at: www.herbhartley.comAdd nothing that adds nothing to the music. You can make excuses or you can make progress but not both. The magic you are looking for is in the work you are avoiding.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Update Your PowerTracks Pro Audio 2024 Today!
The Newest RealBand 2024 Update is Here!
The newest RealBand 2024 Build 5 update is now available!
Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.
This free update is available to all RealBand 2024 users. To learn more about this update and download it, head to www.pgmusic.com/support.realband.htm#20245
The Band-in-a-Box® Flash Drive Backup Option
Today (April 5) is National Flash Drive Day!
Did you know... not only can you download your Band-in-a-Box® Pro, MegaPAK, or PlusPAK purchase - you can also choose to add a flash drive backup copy with the installation files for only $15? It even comes with a Band-in-a-Box® keychain!
For the larger Band-in-a-Box® packages (UltraPAK, UltraPAK+, Audiophile Edition), the hard drive backup copy is available for only $25. This will include a preinstalled and ready to use program, along with your installation files.
Backup copies are offered during the checkout process on our website.
Already purchased your e-delivery version, and now you wish you had a backup copy? It's not too late! If your purchase was for the current version of Band-in-a-Box®, you can still reach out to our team directly to place your backup copy order!
Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.
Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.
Update your Band-in-a-Box® 2024 for Windows® Today!
Update your Band-in-a-Box® 2024 for Windows for free with build 1111!
With this update, there's more control when saving images from the Print Preview window, we've added defaults to the MultiPicker for sorting and font size, updated printing options, updated RealTracks and other content, and addressed user-reported issues with the StylePicker, MIDI Soloists, key signature changes, and more!
Learn more about this free update for Band-in-a-Box® 2024 for Windows at www.pgmusic.com/support_windowsupdates.htm#1111
Band-in-a-Box® 2024 Review: 4.75 out of 5 Stars!
If you're looking for a in-depth review of the newest Band-in-a-Box® 2024 for Windows version, you'll definitely find it with Sound-Guy's latest review, Band-in-a-Box® 2024 for Windows Review: Incredible new capabilities to experiment, compose, arrange and mix songs.
A few excerpts:
"The Tracks view is possibly the single most powerful addition in 2024 and opens up a new way to edit and generate accompaniments. Combined with the new MultiPicker Library Window, it makes BIAB nearly perfect as an 'intelligent' composer/arranger program."
"MIDI SuperTracks partial generation showing six variations – each time the section is generated it can be instantly auditioned, re-generated or backed out to a previous generation – and you can do this with any track type. This is MAJOR! This takes musical experimentation and honing an arrangement to a new level, and faster than ever."
"Band in a Box continues to be an expansive musical tool-set for both novice and experienced musicians to experiment, compose, arrange and mix songs, as well as an extensive educational resource. It is huge, with hundreds of functions, more than any one person is likely to ever use. Yet, so is any DAW that I have used. BIAB can do some things that no DAW does, and this year BIAB has more DAW-like functions than ever."
Convenient Ways to Listen to Band-in-a-Box® Songs Created by Program Users!
The User Showcase Forum is an excellent place to share your Band-in-a-Box® songs and listen to songs other program users are creating!
There are other places you can listen to these songs too! Visit our User Showcase page to sort by genre, artist (forum name), song title, and date - each listing will direct you to the forum post for that song.
If you'd rather listen to these songs in one place, head to our Band-in-a-Box® Radio, where you'll have the option to select the genre playlist for your listening pleasure. This page has SoundCloud built in, so it won't redirect you. We've also added the link to the Artists SoundCloud page here, and a link to their forum post.
We hope you find some inspiration from this amazing collection of User Showcase Songs!
Congratulations to the 2023 User Showcase Award Winners!
We've just announced the 2023 User Showcase Award Winners!
There are 45 winners, each receiving a Band-in-a-Box 2024 UltraPAK! Read the official announcement to see if you've won.
Our User Showcase Forum receives more than 50 posts per day, with people sharing their Band-in-a-Box songs and providing feedback for other songs posted.
Thank you to everyone who has contributed!
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