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Band-in-a-Box for Windows
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DrDan Offline OP
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This morning I was greeted with this message on my BIAB 2019 startup.

Some features are disabled. Menu-Help-Activation to activate.Program is not activated. Reason is: You can only use this copy of the program on one computer. If you want to use the program on a new computer, choose Menu Help Activation or Menu-Help-Restore [2019.623.0, 3/10/2019 11:08:44 AM]

This machine has been activated for the past 3 months. No matter what I tried to do, for example follow the instruction, it would always return to this message.

Any ideas?




Dan, BIAB2024, SoundCloud Win11, i7(12thGen), 32GB, 1TB SSD(M.2 NVMe SSD), 2TB Libraries, 1 TB(WD-Black), 2TB SSD(M.2 NVMe SSD)Data, Motu Audio Express, Keystation 61, SL88 Studio, Reaper

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Call Support.

You haven't changed anything in the "C:\Users\Public\Ticket" folder recently?


BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
Band-in-a-Box for Windows
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DrDan Offline OP
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No changes that I am aware.

I have apparently fixed it by "return to factory settings". But what a pain. Now I have noticed my Coyote Forte is gone and can't be found and replaced with CoyoteFX. But this is another subject.

Thanks


Dan, BIAB2024, SoundCloud Win11, i7(12thGen), 32GB, 1TB SSD(M.2 NVMe SSD), 2TB Libraries, 1 TB(WD-Black), 2TB SSD(M.2 NVMe SSD)Data, Motu Audio Express, Keystation 61, SL88 Studio, Reaper

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Sunday night here....... too late to call Support!

I'm getting the exact same error messages about "not activated".
Tried reset to ALL factory defaults --- no help.

Under the "About" menu, again it says Not Activated..... yet clearly shows my license code!
Any ideas on what's going on, is there some licensing server that is causing this?
Worked fine yesterday.....


Jerry
2019 BiaB Megapack (634), RB 2019 (Build 4)
Reaper 5.983 x64, Audient id14 USB interface, Voicemeeter Potato 3.0.0.8, Nektar LX49+, Roland E20
i7-6700K Skylake desktop, 64bit Win10 Pro(1903), 32GB ram, 512GB system SSD + 2TB data SSD
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Dan and photodoc, I couldn't verify this; my build 623 is working fine. Question: are you Running as Administrator?


BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Matt,
Yep, always run it as Administrator. It was working the previous day, under 623, and nothing changed today.
I also have the issue with the ACW not running in 64-bit, but does run in 32-bit.


Jerry
2019 BiaB Megapack (634), RB 2019 (Build 4)
Reaper 5.983 x64, Audient id14 USB interface, Voicemeeter Potato 3.0.0.8, Nektar LX49+, Roland E20
i7-6700K Skylake desktop, 64bit Win10 Pro(1903), 32GB ram, 512GB system SSD + 2TB data SSD
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I contacted Support (Mike) today --- quickly resolved this issue!

I had to delete 2 files in the C:\Users\Public\Ticket folder

bb2019_full.Ticket and
bb2019_trial.Ticket

Then start the program, asks you to activate it, and success. (Those same 2 files are then again present in the folder)
Numerous calls about this issue, they're not sure why any thing changed, but there's the fix.

As far as my ACW problem in 64-bit, Mike helped me use it "correctly" now with the "new" Audio Chord Wizard, which works fine.
I'll explain further in the other thread regarding that one. Good support, folks!


Jerry
2019 BiaB Megapack (634), RB 2019 (Build 4)
Reaper 5.983 x64, Audient id14 USB interface, Voicemeeter Potato 3.0.0.8, Nektar LX49+, Roland E20
i7-6700K Skylake desktop, 64bit Win10 Pro(1903), 32GB ram, 512GB system SSD + 2TB data SSD
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I had the same issue a couple of days ago. Support suggested the same fix and it worked for me as well.

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DrDan Offline OP
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Guess what just came back! I swear to God every time I try to just sit down and make music something distracts me...

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Dan, BIAB2024, SoundCloud Win11, i7(12thGen), 32GB, 1TB SSD(M.2 NVMe SSD), 2TB Libraries, 1 TB(WD-Black), 2TB SSD(M.2 NVMe SSD)Data, Motu Audio Express, Keystation 61, SL88 Studio, Reaper

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I feel for you Dan, crazy stuff going on here.


Musiclover

My music https://www.youtube.com/user/donegalprideofall

Windows 10 (64bit) M-Audio Fast Track Pro, Band in a Box 2024, Cubase 13, Cakewalk and far too many VST plugins that I probably don't need or will ever use smile
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Hi all!

The most recent Windows Update did cause a disruption where Band-in-a-Box would prompt the user to re-activate their license. The error displayed as "this program can only be used on one computer" - confusing, I know wink

Band-in-a-Box 2019 users who are still getting the message can repair their license by running the small .exe HERE

Users with a 2018 or older version of Band-in-a-Box getting this error should close Band-in-a-Box and then delete the two ticket files found here C:\Users\Public\Ticket folder

bb201X_full.Ticket and bb201X_trial.Ticket

Once done, launch Band-in-a-Box again and you should be back up and running! If you are still unable to get activated - please email us at sales@pgmusic.com and we'll do some further troubleshooting.


Alyssa - PG Music
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Hi Alyssa.

I have the same problem with my 2019 copy of Band in a Box.
I have tried everything posted in this forum, including deinstalling the program.

Still no way to use BB again.

Anything else I can try ?

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Welcome to the forum Parseq.

I suggest you try emailing as Alyssa has described above, viz: "If you are still unable to get activated - please email us at sales@pgmusic.com and we'll do some further troubleshooting"



BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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PG Music News
Update Your PowerTracks Pro Audio 2024 Today!

Add updated printing options, enhanced tracks settings, smoother use of MGU and SGU (BB files) within PowerTracks, and more with the latest PowerTracks Pro Audio 2024 update!

Learn more about this free update for PowerTracks Pro Audio & download it at www.pgmusic.com/support_windows_pt.htm#2024_5

The Newest RealBand 2024 Update is Here!

The newest RealBand 2024 Build 5 update is now available!

Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.

This free update is available to all RealBand 2024 users. To learn more about this update and download it, head to www.pgmusic.com/support.realband.htm#20245

The Band-in-a-Box® Flash Drive Backup Option

Today (April 5) is National Flash Drive Day!

Did you know... not only can you download your Band-in-a-Box® Pro, MegaPAK, or PlusPAK purchase - you can also choose to add a flash drive backup copy with the installation files for only $15? It even comes with a Band-in-a-Box® keychain!

For the larger Band-in-a-Box® packages (UltraPAK, UltraPAK+, Audiophile Edition), the hard drive backup copy is available for only $25. This will include a preinstalled and ready to use program, along with your installation files.

Backup copies are offered during the checkout process on our website.

Already purchased your e-delivery version, and now you wish you had a backup copy? It's not too late! If your purchase was for the current version of Band-in-a-Box®, you can still reach out to our team directly to place your backup copy order!

Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.

Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.

Update your Band-in-a-Box® 2024 for Windows® Today!

Update your Band-in-a-Box® 2024 for Windows for free with build 1111!

With this update, there's more control when saving images from the Print Preview window, we've added defaults to the MultiPicker for sorting and font size, updated printing options, updated RealTracks and other content, and addressed user-reported issues with the StylePicker, MIDI Soloists, key signature changes, and more!

Learn more about this free update for Band-in-a-Box® 2024 for Windows at www.pgmusic.com/support_windowsupdates.htm#1111

Band-in-a-Box® 2024 Review: 4.75 out of 5 Stars!

If you're looking for a in-depth review of the newest Band-in-a-Box® 2024 for Windows version, you'll definitely find it with Sound-Guy's latest review, Band-in-a-Box® 2024 for Windows Review: Incredible new capabilities to experiment, compose, arrange and mix songs.

A few excerpts:
"The Tracks view is possibly the single most powerful addition in 2024 and opens up a new way to edit and generate accompaniments. Combined with the new MultiPicker Library Window, it makes BIAB nearly perfect as an 'intelligent' composer/arranger program."

"MIDI SuperTracks partial generation showing six variations – each time the section is generated it can be instantly auditioned, re-generated or backed out to a previous generation – and you can do this with any track type. This is MAJOR! This takes musical experimentation and honing an arrangement to a new level, and faster than ever."

"Band in a Box continues to be an expansive musical tool-set for both novice and experienced musicians to experiment, compose, arrange and mix songs, as well as an extensive educational resource. It is huge, with hundreds of functions, more than any one person is likely to ever use. Yet, so is any DAW that I have used. BIAB can do some things that no DAW does, and this year BIAB has more DAW-like functions than ever."

Convenient Ways to Listen to Band-in-a-Box® Songs Created by Program Users!

The User Showcase Forum is an excellent place to share your Band-in-a-Box® songs and listen to songs other program users are creating!

There are other places you can listen to these songs too! Visit our User Showcase page to sort by genre, artist (forum name), song title, and date - each listing will direct you to the forum post for that song.

If you'd rather listen to these songs in one place, head to our Band-in-a-Box® Radio, where you'll have the option to select the genre playlist for your listening pleasure. This page has SoundCloud built in, so it won't redirect you. We've also added the link to the Artists SoundCloud page here, and a link to their forum post.

We hope you find some inspiration from this amazing collection of User Showcase Songs!

Congratulations to the 2023 User Showcase Award Winners!

We've just announced the 2023 User Showcase Award Winners!

There are 45 winners, each receiving a Band-in-a-Box 2024 UltraPAK! Read the official announcement to see if you've won.

Our User Showcase Forum receives more than 50 posts per day, with people sharing their Band-in-a-Box songs and providing feedback for other songs posted.

Thank you to everyone who has contributed!

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