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#449100 - 01/04/18 02:11 PM [Beginners Forum] Amplitude Issues
Registered: 01/02/18
Posts: 7
Bluesraveler Offline
Newbie

Registered: 01/02/18
Posts: 7

Tonight I tried to use a Realtrack that had an Amplitude guitar in it (or at least had 'Amplitude' in the name of the realtrack). There was a hiss every couple of bars that I assumed meant that Amplitude isn't registered. I found an old video on the PG Youtube channel that shows how to register the plugin, but it's out of date, and IK Multimedia's website is different, and there are lots of Amplitude plugins but not a '3'. I've had to admit defeat and hope that someone can show me how to authorise the plugin (assuming that's the cause of the problem). A box flashed up saying that the input and output sample rates are different too - wish I was a bit more enlightened with that sort of thing, but I don't know what that means or how to fix it?
Any help much appreciated!!

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#449106 - 01/04/18 02:52 PM [Beginners Forum] Re: Amplitude Issues [Re: Bluesraveler]
Registered: 10/31/08
Posts: 14910
Loc: Australia
Noel96 Offline
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Registered: 10/31/08
Posts: 14910
Loc: Australia
These days, IK Multimedia use an Authorisation Manager.

If you dowload that and run it, it should look after everything for you.


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#449197 - 01/05/18 02:25 AM [Beginners Forum] Re: Amplitude Issues [Re: Noel96]
Registered: 01/02/18
Posts: 7
Bluesraveler Offline
Newbie

Registered: 01/02/18
Posts: 7
I've tried that. It takes me through the process, and I copy and paste the serial code, and it tells me that Amplitude 'Custom Shop' is now authorised. Problem is that the program in BiaB is Amplitude 3 and the program on IK Mulitmedias page is 'Custom Shop' - can find no download for Amplitude 3 there at all. The problem is still here, where there is am intermittent hiss sound when trying to use anything that has Amplitude in the title.

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#449214 - 01/05/18 04:46 AM [Beginners Forum] Re: Amplitude Issues [Re: Bluesraveler]
Registered: 03/21/17
Posts: 529
Loc: Eilat, Israel
DeaconBlues09 Offline
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Registered: 03/21/17
Posts: 529
Loc: Eilat, Israel
Originally Posted By: Bluesraveler
I've tried that. It takes me through the process, and I copy and paste the serial code, and it tells me that Amplitude 'Custom Shop' is now authorised. Problem is that the program in BiaB is Amplitude 3 and the program on IK Mulitmedias page is 'Custom Shop' - can find no download for Amplitude 3 there at all. The problem is still here, where there is am intermittent hiss sound when trying to use anything that has Amplitude in the title.


Actually, I've gone through this process a half dozen times over the years because I go through a lot of PCs. First you need to go to your user area by "my products" and you will see a list of a half dozen products with serial numbers that you then download, install, and activate through authorization manager.
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#449250 - 01/05/18 08:12 AM [Beginners Forum] Re: Amplitude Issues [Re: Bluesraveler]
Registered: 12/20/00
Posts: 11290
Loc: Pensacola, Florida
jford Offline
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I could be wrong, but I thought the "free" version of Amplitube 3 (the 32-bit version) was included in the BIAB installation package. I would look at the "PGMusic" folder on your external USB drive (assuming you have that) and find the installer. I'm pretty sure at one time it used to be included.

Also, login as indicated above and check your account "user area" to see what apps are available to you. Depending upon when you registered (because I just created a new dummy account), you may or may not have Amplitube 3 Free in your account. IK has upgraded many of their instruments and effects to 64-bit only and it looks like they're not offering the legacy ones anymore.

But if you install version 3 and register via the authorization manager, it should work. I've got it installed on three machines.

I'm pretty sure, though, if you got your serial number from PGMusic (and if you don't have it, I would contact them), that it should register version 3. If for some reason you can't find a copy of it, let us know and we can get one to you. But it will need a valid serial number to work.

And a point of clarification, the product is "Amplitube" (with a "b"), sort of like a reversal of "Tube Amplifier".
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#449541 - 01/06/18 01:04 PM [Beginners Forum] Re: Amplitude Issues [Re: jford]
Registered: 01/06/18
Posts: 2
Loc: Pacific Northwest, USA
BikerGuy Offline
Newbie

Registered: 01/06/18
Posts: 2
Loc: Pacific Northwest, USA
I'm having the same problem. I've spent 3 or 4 hours trying to figure this out, searching everywhere and experimenting. I'm still stuck. I finally sent an email to PG Music Support but haven't heard back yet.

When I installed BIAB 2018 Pro it installed Amplitube 3.

I created an IK Multimedia account and somehow already had software products there (although I've never purchased any) but none of them Ampltube 3, just Amplitube 4 custom shop. When trying to use Amplitube 3 in BIAB I get a prompt to authorize it and the IK Authorization manager pops up. I tried the Amplitube 4 serial number but it didn't work (I didn't think it would).

The only serial number I could find was in C:\bb\Data\TicketsActivated. But it's not an IK Multimedia serial number (it's not in the correct format), but the BIAB 2018 serial for my install. I've scoured my PC looking for another but no luck.

I purchased BIAB 2018 Pro as a digital download, so I guess the Amplitube 3 s/n isn't included in that format.

And I can't use Amplitube 4 without purchasing the JBridge (which I did), because Amp 4 is 64-bit only.

With the amazingly huge number of PG Music FAQs, tips and tricks, and amount of info in the PG Forums, I'm surprised there isn't anything to help with this. I would think others have asked about this. Maybe AMP 3 is old school and nobody uses anymore.

I've given up for now, I just want to get using this software. Although it would really be cool to check out some of the Amplitube 3 demos... ah well, maybe try and convert the few that work in BIAB Pro to Amp 4.
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#449631 - 01/06/18 08:06 PM [Beginners Forum] Re: Amplitude Issues [Re: Bluesraveler]
Registered: 12/20/00
Posts: 11290
Loc: Pensacola, Florida
jford Offline
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Registered: 12/20/00
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Loc: Pensacola, Florida
Have you contacted PGMusic about this?
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#449634 - 01/06/18 08:34 PM [Beginners Forum] Re: Amplitude Issues [Re: jford]
Registered: 12/20/16
Posts: 537
Loc: Gold Coast, Queensland, Austra...
Teunis Offline
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Registered: 12/20/16
Posts: 537
Loc: Gold Coast, Queensland, Austra...
I found I had to go into IKMultimedia then in to my account then go to My Products and the serial numbers were there.
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#449829 - 01/07/18 11:53 PM [Beginners Forum] Re: Amplitude Issues [Re: Bluesraveler]
Registered: 01/06/18
Posts: 2
Loc: Pacific Northwest, USA
BikerGuy Offline
Newbie

Registered: 01/06/18
Posts: 2
Loc: Pacific Northwest, USA
Originally Posted By: Bluesraveler
I've tried that. It takes me through the process, and I copy and paste the serial code, and it tells me that Amplitude 'Custom Shop' is now authorised. Problem is that the program in BiaB is Amplitude 3 and the program on IK Mulitmedias page is 'Custom Shop' - can find no download for Amplitude 3 there at all. The problem is still here, where there is am intermittent hiss sound when trying to use anything that has Amplitude in the title.


@ jford, This is the same problem Bluesravaler has. And the 'Custom Shop' referred to was version 4 in my case, and I suspect the same for Bluesravaler.

I sent an email to PGMusic support. Still waiting to hear back but not sure anything can be done...

The problem seems to be that when creating an IK Multimedia account, Amplitube 3 (free) is no longer one of the freebies you get when creating the account, only Amplitube 4, presumably because it supersedes Amp 3.

And I can't find a link for Amplitube 3 (free) on IK Multimedia's website (which would trigger a serial number be made available that I could use to unlock for use in BIAB).

Thing is, IK Multimedia has no idea I purchased Band-In-A-Box, and so it wouldn't know I need a serial for the Amplitube 3 included in BIAB. But BIAB assumes when you create your IK Multimedia account Amp 3 (free) will be available with a serial no. and download link, which used to be the case, but apparently not anymore since Amp 4 now supersedes it.

But maybe the presets in the included BIAB Amplitube 3 Demo tracks will carryover when I change the VSTi to Amp 4 (need JBridge first). Or maybe the Amp 3 (free) is still available somewhere on their website. If not, I guess I'll just delete them. It's pretty intuitive how it works anyway, although would be cool to hear and see how the developers used this plug-in. :-)

Cheers
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#449836 - 01/08/18 01:36 AM [Beginners Forum] Re: Amplitude Issues [Re: Bluesraveler]
Registered: 03/21/17
Posts: 529
Loc: Eilat, Israel
DeaconBlues09 Offline
Journeyman

Registered: 03/21/17
Posts: 529
Loc: Eilat, Israel
Hey guys,

Unless I'm missing something, it appears that some of you have trouble actually downloading Amplitube 3 (as opposed to obtaining the activation code as some of the others).

If that's the case, then I have uploaded an install folder to my dropbox which you can access here https://drive.google.com/drive/folders/1i_gBAcRyjWoSr9x_WzGRv0AA87wfIx9j?usp=sharing

All the best,

DB
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#449844 - 01/08/18 03:07 AM [Beginners Forum] Re: Amplitude Issues [Re: DeaconBlues09]
Registered: 12/20/16
Posts: 537
Loc: Gold Coast, Queensland, Austra...
Teunis Offline
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Registered: 12/20/16
Posts: 537
Loc: Gold Coast, Queensland, Austra...
When going into IKMultimedia then log in then click on my username it then says "go to your user area". In the user area is the Amplitube serial number and the download. But I have had Amplitube for quite some time even though I only just this week registered it.

For what is is worth

Tony.
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#449899 - 01/08/18 10:54 AM [Beginners Forum] Re: Amplitude Issues [Re: Bluesraveler]
Registered: 12/20/00
Posts: 11290
Loc: Pensacola, Florida
jford Offline
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Registered: 12/20/00
Posts: 11290
Loc: Pensacola, Florida
I think the problem is that any new accounts now only get Amplitube 4 (not Amplitube 3), just like you now see the free SampleTank 3, not SampleTank 2 anymore. I suspect that if it was already in your "my area" account, then it stays there, but if it was not there in the first place, you now don't see it.

This is something PGMusic needs to address with IK-Multimedia, and at least update the presets provided to work properly with Amplitube 4 (which they may, I don't know, as I use Amplitube 3 with BIAB because I've had the full version for many years now; Amplitube 4 of course requirs jBridge, as it is strictly a 64-bit plugin).

I hope they see this thread and respond to it.
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#449909 - 01/08/18 11:41 AM [Beginners Forum] Re: Amplitude Issues [Re: DeaconBlues09]
Registered: 06/04/00
Posts: 2222
Loc: New Mexico
Larry Kehl Offline
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Registered: 06/04/00
Posts: 2222
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EDIT

Sorry JOHN seems you hit send before me - I have essentially same observation as you

EDIT out

The Amplitube 3 install is part of the BIAB install - it's a individual "check off" item to include or exclude during install. There should be no need to re-download it from your drop box or from IK MM. Additionally, if you bought BIAB 2018 on the external hard drive it's ALSO included as a separate install item under the folder

"your drive letter:\PGMusic\Installers\ikmultimedia_amplitube_3.11.2.exe"


I have AT 3 (and 4) and an IK account (for a long time) so I have no issues but I understand the dilemma that NEW BIAB AmpliTube 3 users or new IK Multimedia account holders have trying to get a SN from IK MM or PG for Amplitube 3.


As mentioned, the ISSUE is simply getting a Serial Number for AT 3 so it can be Authorized.

Either PG needs to supply a SN (and logically those SN's would have to be obtained from IK MM) or IK MM has to hand them out directly. But there's the rub, as someone already noted above, IK no longer sells or makes a free version of Amplitube 3 available - so SN's going forward are going to be an issue unless PG has a "generic one," a big block of them to hand out, works with IK to get them, or coordinates with IK to have IK send them out or otherwise work out a method to get AT 3 authorized)


Larry


Edited by Larry Kehl (01/08/18 11:42 AM)
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#449948 - 01/08/18 01:37 PM [Beginners Forum] Re: Amplitude Issues [Re: Bluesraveler]
Registered: 12/10/15
Posts: 611
Loc: Cornwall UK
Mike Head Offline
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Registered: 12/10/15
Posts: 611
Loc: Cornwall UK
HI ALL
i dug out this tutorial on Amplitube 3
very informative .
There is an embedded flash video on using it but more importantly on installing it.

At around time 7.00 to 9.00 mins, an even more important bit about installing it on 64 bit operating systems.
apparentely you must not include the 64 bit version as well as the 32 bit that you need or BIAB WONT RUN
hope this helps
Mike
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#449956 - 01/08/18 02:01 PM [Beginners Forum] Re: Amplitude Issues [Re: Larry Kehl]
Registered: 05/16/02
Posts: 4012
Loc: Victoria, BC
Andrew - PG Music Offline
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Registered: 05/16/02
Posts: 4012
Loc: Victoria, BC
Right, IK Multimedia now doesn't include the A3 serial number if you create a new account (If you already have an account, the A3 serial number will still be there. So I think that's why there is confusion where some people have it and some don't).

We can supply you with a serial number, but please contact us, as we don't have an automated method to distribute them at the moment.
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#449982 - 01/08/18 04:08 PM [Beginners Forum] Re: Amplitude Issues [Re: Bluesraveler]
Registered: 05/30/00
Posts: 19269
Loc: Marysville, Mi. USA
rharv Offline
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Registered: 05/30/00
Posts: 19269
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Thanks Andrew
What would be the most efficient/reliable contact method for this situation?
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#450127 - 01/09/18 11:42 AM [Beginners Forum] Re: Amplitude Issues [Re: rharv]
Registered: 05/16/02
Posts: 4012
Loc: Victoria, BC
Andrew - PG Music Offline
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Registered: 05/16/02
Posts: 4012
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Quote:
What would be the most efficient/reliable contact method for this situation?

Email to sales@pgmusic.com or live chat.
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#524753 - 02/16/19 05:43 AM [Beginners Forum] Re: Amplitude Issues [Re: Bluesraveler]
Registered: 09/21/01
Posts: 465
Loc: UK
Bob Calver Offline
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Registered: 09/21/01
Posts: 465
Loc: UK
this is an old thread but it shows all the problems i have had trying to use amplitube 3 in RB - i haven't installed amplitube custom shop as its 64 bit - all i need is the authorisation code for version 3

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#528771 - 03/14/19 04:08 PM [Beginners Forum] Re: Amplitude Issues [Re: Bob Calver]
Registered: 09/21/01
Posts: 465
Loc: UK
Bob Calver Offline
Journeyman

Registered: 09/21/01
Posts: 465
Loc: UK
there is a reference to amplitude presets - where do i find them? i got a registration number off PG Music and amplitube 3 works fine but i can't find the presets

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#530118 - 03/25/19 12:11 PM [Beginners Forum] Re: Amplitude Issues [Re: Bluesraveler]
Registered: 12/30/08
Posts: 125
methodman Offline
Apprentice

Registered: 12/30/08
Posts: 125
Is there an easy way to swapping amplitube out and use Peavey Revalver 4, or Guitar Rigg, or TH3. I much prefer using Revalver's miking system I think things are laid out with the best options marked, rather than just playing around which is real time-consuming. Amplitube has loads of advertising unless you buy max (or so I've heard). PG music should make a deal with Peavey for revalver. I think its a 1 person operation but they produce such a great program and their prices are much less than amplitube is unless you buy that on a sale.

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