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Many here use Focusrite equipment. Indeed, their website says they have made more recordings than any other interface (who actually knows this answer? Never mind, don't answer that. But no doubt they are widely used.).

In addition to the brand new 3rd generation Scarlett units, Focusrite has updated the drivers for the 2nd generation units (it appears the same drivers work for the 2nd and 3rd generation, at least for now). This includes modification to the USB driver as well.

Also, for the 18i20 first generation (the only first generation unit I checked), there is a new driver.

It is heartening to see Focusrite continue to develop drivers for their older units. Many companies (you know who they are) orphan perfectly good equipment way too early.

You can go here to download: https://customer.focusrite.com/support/downloads




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Thanks for the info Matt! I'm still using my first generation 18i20 so I'll check it out.




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Not good. Just upgraded the driver on my 1st generation and immediately got crackling and nothing I did would change it. Went back to MME and the problem went away. Not all updates are friendly.


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Sorry to hear that. Maybe I'll wait since it works fine now.




Steve

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Sorry to hear that but the NEW driver is NOT for Gen 1, only Gen 2 and 3

Larry


Win10Pro,i9,64GB,2TBSSD+20TBHDDs,1080TI,BIAB'24,Scarlett18i8,Montage7,Fusion 8HD,QS8,Integra7,XV5080,QSR,SC-8850,SPLAT,FL21&others,Komp.14,IK suite&others, just a guitar player-AXE FX III &FM9T, FishmanTP, MIDIGuitar2, GK2/3'sw/GI20
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Originally Posted By: Larry Kehl
Sorry to hear that but the NEW driver is NOT for Gen 1, only Gen 2 and 3

Larry

No.

There are several new drivers. Please read carefully to find the right one.

There is a new device driver and new USB driver for the first generation 18i20, which I have on my backup machine.

There are new drivers for the 2nd generation that also work on the brand-new 3rd generation units. I also have an 18i20 2nd generation on my main production machine.

Jcland, correct, not all updates are friendly. But the point of their new drivers seems to be to change the way the ASIO buffer selection is done, and that sounds like it might be your problem. Try their Support by email; it has always been excellent for me. This is what it says in the release notes:

Focusrite Notifier “Focusrite Notifier” replaces the “ASIO Control Panel”. It's a tray icon that runs in the Windows task bar.


When I installed the new driver on the 18i20 (first generation) it set the sample rate at 48K, then changed on its own to 44.1K. But it set the buffers at 256, which is too low for this older PC and I went into Settings in the Scarlett app to raise it to 512.


BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Originally Posted By: Larry Kehl
Sorry to hear that but the NEW driver is NOT for Gen 1, only Gen 2 and 3

Larry


Well I updated about 3 weeks ago when they came out with a new driver and it worked just fine.

The driver I downloaded today is Windows: USB Driver 4.63.23

That is what the pull-down menu gave me for my input of a Scarlett 2i4

If I put in for a Scarlett 2I4 2nd or 3rd generation, it gives me the same download package.

That leads me to only 2 logical conclusions:

1. The download is correct but does not work with my 1st generations 2i4

or

2. Their Website is wrong and is giving me the wrong package to download.

Not sure where you are getting your information from Larry but the release notes clearly state:

This release supports the following devices:
- 3rd Generation Scarlett Range
- 2nd Generation Scarlett Range
- 1st Generation Scarlett Range
- Clarett USB Range
- iTrack Solo
- Saffire 6 USB 2.0


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Right. There is a version dot 10 driver that first appeared on the beta driver site. It’s worked fine for me. The newest driver is for USB.


BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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My error

I had already performed this update on my Gen 2 gear a few hours before you initially posted yesterday (actually I was going to post here but you beat me) then when I went back to look today at Gen 1, on quick look, without reading release notes (Homer say DOH! Larry - RTFM!) it looked a "version" older.


Larry


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You know, Larry, they are not making it easy.

I wrote to Focusrite Support and suggested they put a date on each release. So simple. Checking release numbers that differ by a digit in the thousandths decimal position is hardly clear.

Over the last few weeks, I was startled to find first a Beta driver, then a regular update, then these new drivers in conjunction with the release of a whole new line of products. If someone doesn't overlay a good driver with the wrong one, I'll be mighty surprised.


BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Blue Screen of Death again mad
I tried the beta on my 1st gen 8i6 a while back with similar results, but this time I could not remove the beast. Unfortunately the dump files were lost as I had to reinstall windows, so I can't send them to focusrite for analysis.
I will never update my focusrite drivers again. I will live with the occasional sound dropout.
For anyone interested I am using windows 7 64bit and my card is a 1st generation Scarlett 8i6.
if youa have the same configuration, be warned.


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That’s too bad, Sinbad.

So far, those having problems seem to have Windows 7 in common.

If anyone gets in a similar situation and want to uninstall a Focusrite driver, write to their Support. They will give you the procedure to remove the driver fully. I recall it’s about 10 steps. No need to reinstall Windows.


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Unfortunately as soon as I hit the "uninstall" button in the focusrite folder I got the BOD. I managed to restart windows ok but as I tried then to delete the program in windows system settings I got a complete crash. I lost my boot sector and couldn't return to an earlier configuration nor restore the disc image I had. After many failed attempts I gave up and did a fresh install. I am still searching for the many apps and plugins I have. Still I can streamline my system a bit and get rid of all those plugins I never use.


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Not much help from focusrite, There reply to a ticket was " You shouldn't have problems with the new drivers in Win 7",
And in reply to my request that they include legacy drivers on their site, " We are not allowed to send out old drivers"
I will definitely remove focusrite frm any future purchases.


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have you tried unplugging the USB cable on your Focusrtie unit before trying uninstall? Have you tried to uninstall (again with USB disconnected) from the WIndows 7 Control Panel remove programs menu?


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I'm up and running again after two days of windows updates, reinstalling software, plugins, etc. I am not about to try another focusrite driver. mad
Luckily I had the previous version on an external drive so I will stick with that. I find it strange that focusrite don't have legacy drivers on their website, and the German rep said that they were not allowed to issue them. Not very helpful.


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Guys, Can someone please help?! I'd like to try rolling back to the older Focusrite driver. Does ANYONE have it for a 2nd gen 2i2? I'm having a terribly frustrating issue with my audio. The system worked perfectly on my retired 64-bit Windows 10 PC. Mixcraft DAW-Scarlett 2i2 2nd Gen.

On the new PC, constant 'breaks' in the connection between Windows and the Scarlett. It's not the DAW, Windows drops all audio. And, the Scarlett is currently the only enabled audio device. I hate to bomb you w/ a diatribe but I'm going to post what I posted at another forum. I've done everything to eliminate this nightmare. I'm fairly certain it's the 2i2, even more specifically the driver. Like a few of you here, I am screwed.

If Focusrite won't give me an old driver as someone has said, what will I do?! The old UI was black with a touch of red and gray. The current one is a monotone gray, and I believe bad. They are not available for chat 24/7 as they claim. Thank you!! Damn, damn, damn.

"...I've posted about an issue I'm experiencing with the 2i2 on my DAW's forum, and have written Focusrite as well. I saw some old threads citing similar problems. The 2i2 worked flawlessly with my Acoustica Mixcraft DAW on the older 64-bit Windows 10 machine. I installed everything on a new i9 Dell about a month ago and have had audio peskiness ever since. Whether it's the Focusrite, the cable, the USB hubs, the PC, I can't say yet.

Windows is losing connection to the audio interface. Very intermittantly, upon playback in the DAW, the audio will garble for a second or two, before it drops out. I've realized it's not the DAW per se, because from that point, Windows itself sometimes has no audio. At times, just reloading the project in the DAW will right it, other times I need to pull the USB plug and reinsert to reestablish audio in a general sense.

It's odd because I've made sure to optimize the new PC per Sweetwater's excellent recommendations. The computer is not sleeping at all, nor are any of the USB ports. All power management for the USB ports is disabled, I've unchecked 'Allow devices to have exclusive control...' too. I've even gone so far as to disable all the other audio devices to avoid confusion, and there are several! So, during that test the 2i2 was all that was available to Windows but I still experienced the very intermittent stutters. Sometimes, merely walking away for a while, the connection breaks. I've moved to another USB port and will observe that. I've also tried plugged directly in to USB, and also into an AC-powered hub.

The only thing I notice different is that the UI of the Scarlett's driver is different than what was on the old machine. The former was black with red, and the current one I installed from Focusrite is a generic light-gray. I'll wait to see what they say about perhaps trying a rolled-back version. Focusrite says to stick with USB 2.0 and that's what I've done. I saw a couple of articles that stated that USB 3.0 should offer no advantage and that it could actually be tricker depending on what the manufacturer's policy is on 2.0 devices plugged in 3.0 ports.

One wrench I'll throw into the works- a couple of times a day, the Dell seems to freeze up from 1-5 seconds, separate and apart from anything audio related. The cursor will freeze. I've even seen the video wink out once. I watch the Task Manager for any clues and have uninstalled some unnecessary things and try to keep installed programs minimal. Of course the Task Manager reveals that there are myriad things always running in the background. So, there could be an underlying cause. The PC and most peripherals are on a UPS so that would alert me to power interruptions or significant dips..."


Best, Warren

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Warren,

I agreed that it was likely a driver issue until the beginning of your last paragraph.
Quote:
One wrench I'll throw into the works- a couple of times a day, the Dell seems to freeze up from 1-5 seconds, separate and apart from anything audio related. The cursor will freeze. I've even seen the video wink out once.


That should not be happening. At all. Contact Dell. They have a problem with your unit.

The good news is Dell computers have excellent hardware diagnostic routines built-in. The bad news is you need to get them involved so they can coordinate with you what tasks they need to be performed to so they can identify and resolve their issue.


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Right Jim, but I am sure there's something specific to the audio and the interface. The cursor freeze happens extremely intermittently (1-2 times daily) for a couple of seconds and recovers, and just so we're on the same page, that is separate and apart from working with Audio. I generally see it when typing, and for all I know, it could be Yahoo Mail's ads trying to get through AdBlocker Plus. I would love to get my hands on the older Scarlett driver. Thanks all.


Best, Warren

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I did find an old one in my windows backup (before upgrading to W10) .. an older Focusrite USB driver dated 2016
The only Focusrite I owned back then was a 2i2, other than that yer on yer own whether to try it.

It has been here since 2016, so I only assume this is what you are after
http://masteringmatters.com/stuff/focusrite-usb-2-driver-2.5.1.zip

//backups are wonderful things

All that said, my gut says it is USB interrupts caused by *something*
I'd be looking for that Dell model in searches for USB issue, or Audio issue .. at least if this doesn't help.
I suppose it's possible something in the Dell simply doesn't play nice with the current drivers.
That's the only thing I found that may be what you are looking for.


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