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Band-in-a-Box for Windows
Joined: Oct 2019
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Hello Support & BAIB friends
I have just installed BIAB from the hard disk to my laptop and installed the Xtra Styles PAK 6 and then did an update from the website.
When I run it and tried to look at the Midi Monitor I got an error message from me AV software saying the .exe was infected with IDP.ALEXA.51 ?
What's going on?
Does anybody know.

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Welcome to the site Tony,

Can't speak directly to his specific finding, but for perspective only: We see a message like this maybe a couple times a year here in the forum. Never have I ever seen one of these messages confirmed to be a real virus or problem in a BIAB download from their website. Good to let the folks know about this specific report. Sometimes some notification to a AV vendor can be done to eliminate re-occurrence.

Dan


Dan, BIAB2024, SoundCloud Win11, i7(12thGen), 32GB, 1TB SSD(M.2 NVMe SSD), 2TB Libraries, 1 TB(WD-Black), 2TB SSD(M.2 NVMe SSD)Data, Motu Audio Express, Keystation 61, SL88 Studio, Reaper

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Welcome also, Tony.

What A/V software do you use?

Others using the same product may be able to test. I'm guessing that it's a false positive, but further checking is warranted.


BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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Welcome, Tony.

Did BIAB run?

Was the update Build 634?

Good advice above: contact PG Music Support on Monday and tell them what antivirus software you are using. You'll see their phone number above on the line with the PG Music logo. Also there is online chat. When calling, remember they are on the west coast of Canada, Pacific time.


BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Hello everyone
The update was the very last update - I updated a few days ago - don't recall the Build No.
I use AVAST AV the free version.
I am aware of false positives - but looking into the threat the virus is supposed to have - I didn't want to risk it so - I put the offending .exe in the virus bin. So now when I try to run say the drum.exe of course BIAB says it's can't find it - so now what? Reinstall? Re update? Will I still get the same problem. Or should I just change free AV software?

Last edited by TonyMarron; 10/06/19 09:13 AM. Reason: wrong word
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Three things to try

1: Report your issue to PG Music Support.

2: Download and reinstall the update.

3: Change to a different anti-virus program. Remember that free ones may not give you the best possible protection.

No one else has reported an issue. My Anti-Virus has not detected an issue with that file (Norton Security)


BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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Incidentally, the x64 MIDI Monitor program file hasn't been updated since February this year:
(32 bit is dated 2014)

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BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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Have had this false positive I believe in past from Avast, just create an exception in Avast settings to Biab and Rb folder and hey presto the problem goes away.

Due to other problems with Avast having to be disabled with Vacuum pro and Xpand 2 plugins and exceptions not being the answer I am less than impressed with Avast at the moment.

Last edited by musiclover; 10/20/19 10:01 PM.

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Windows 10 (64bit) M-Audio Fast Track Pro, Band in a Box 2024, Cubase 13, Cakewalk and far too many VST plugins that I probably don't need or will ever use smile
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