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Really bothersome, not just recording BIAB but any audio.

It is on one channel in this example, but often occurs on the other, and often both channels.

I've sprayed the room with anti-static spray and cleaned every connection with contact cleaner. The SPDIF and optical cables, I don't know what to do with those.

Any suggestions? This is really maddening. Thanks!

mattfinley.com/promos/static.mp3

Last edited by Matt Finley; 11/10/19 06:52 AM.

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We had a static noise problem when a phone got to close to a keyboard or computer. It was intermittent because the static would change or go away depending on where JonD moved while playing his keyboards.

This probably isn't your problem but I thought that I should mentioned what happened here.

PS - I have heard that Bluetooth can cause problems but since I don't have it I can't verify that.


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Thanks, Mario.

When I shut everything down and waited, then restarted, it’s better (but not gone).

This makes me think I might have bad capacitors that fail more when heated?

Ps after isolating various parts of the system, I know the computer is not the problem. I hear the popping even when the computer is off.


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Dimmer controlled lights in the room? High wattage appliances nearby? Hope you can isolate it soon.




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After actually listening to the file, it seems like a cable(s) issue. Do you have any spare sets of cables you can try from sound interface to speakers? Maybe an issue with a power wire being too close to a speaker wire...…




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Your signature mentions the Focusrite 18i20(2) .. I have one, and if I don't have everything set to 24 bit, when I use it I sometimes get this same problem. And by everything I mean everything in the audio chain.
Whether or not that is the case here I dunno, just mentioning; in my experience the 18i20 (2) seems pretty finicky with bitrates.

Making sure the 18i20 is fired up (before the application you are using it in is launched) seems to also be something I've noticed, so the driver can 'get control'.
I like how it works when it works, but lately I've noticed some weirdness like the info above with it.


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Thank you, Steve.

No dimmers or high-wattage appliances. In fact, I have a dedicated circuit then a UPS for the studio equipment.

The static is in the sound module (Focusrite 18i20) and propagates from there. Unplugging all inputs and turning off the computer does not solve it. All the cables from the Focusrite on are digital, so I think they would either work or totally fail.

I'm starting to think it has to be failing capacitors in the Focusrite.


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Originally Posted By: rharv
Your signature mentions the Focusrite 18i20(2) .. I have one, and if I don't have everything set to 24 bit, when I use it I sometimes get this same problem. Whether or not that is the case here I dunno, just mentioning; in my experience, the 18i20 (2) seems pretty finicky with bitrates.

Making sure the 18i20 is fired up (before the application you are using it in is launched) seems to also be something I've noticed, so the driver can 'get control'.
I like how it works when it works, but lately I've noticed some weirdness like the info above with it.


Thank you, Bob. Yes, the first thing I thought of was mismatched sample rates because you are exactly right about finicky. I think I'm good. My whole computer system is usually on so I'm pretty sure there is no 'warm up' type requirement, but I'll experiment.

I run everything in the room at 44.1, 16 bit. Are you possibly suggesting the Focusrite might be more stable at 24-bit?

If it helps, here is the equipment involved, pretty much in order of the signal path:

i7 home-built PC (no difference when turned off), latest drivers
Behringer X-Touch MIDI controller (no difference when turned off)
iRig Keys 37 MIDI keyboard
Roland Integra-7 hardware MIDI synth
Focusrite 18i20 2nd Generation with latest driver
TC Electronic Finalizer Express
Presonus Central Station with remote
Adam A5X monitors plus Adam subwoofer


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This may help
https://support.focusrite.com/hc/en-gb/articles/207546835-Is-my-Scarlett-interface-in-16-bit-or-24-bit-on-Windows-

Quote:
The audio stream captured from our hardware is always 24-bit samples. These samples are not altered or processed in any way by the driver when recording. The Windows audio control panel may say the device is in 16 bit mode, but the ASIO driver bypasses the Windows audio system, and is therefore not affected by this setting.

Therefore, using 24 bit depth in your recording software, while using the ASIO driver, is still 24 bit when recording/creating, where 24 bit actually matters.


To me that is kind of confusing, especially the last part.
I seem to find that 'somewhere' in the signal chain the 16/24 conversion causes this and try to set everything to 24 bit.
Just my experience.

If you hear these clicks with no other software involved (direct monitoring) it would possibly be a cable/interference issue, but you recorded your example somehow so I have to assume some software was involved. If not, look farther upline.


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Ha. I thought I understood this until I read that. frown

I used Adobe Audition to record the sounds in the system.

That, and everything I can think of, is set to 16-bit if I have a choice. Same for the Focusrite, and of course I use the latest ASIO driver as they said. The Focusrite Control (mixing and settings) software says 44.1 but makes no mention of bit rate; I always assumed it didn't care and picked that up from the setting in the software doing the recording.

I'm reasonably certain it's not sample rate (but less certain after reading the Focusrite article), and not cables as it varies from hardly happening to really bad (like my recording) and changes channels, sometimes appearing on both but usually not. Most of my cables in this part of the chain are optical or SP/DIF. And the more times I start a program (like BIAB) or Adobe Audition, the worse the clicking as if something is 'building up'.

So I've resorted to turning everything off a few times during a session.


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Clock settings? Check this post:

Pro Tools forum link




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I thought about that, Steve. I do have my Focusrite set to sync on Internal, and one of those threads suggested changing it to SP/DIF. I'll try that. Something tells me it won't sync, but I'll try again.


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Right, it does this weird dance of Locked, Unlocked, Locked, Unlocked etc. every second or two.

Using Internal as the clock source on the Focusrite is the only setting that works. I then tried changing the sync from Master to Slave on the Roland Integra, and the clicks continue.

But what you've shown me convinces me I'm on the right track with digital timing. Thanks, Steve.


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Can you swap out the SPDIF with regular audio cables and see what you get?




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Originally Posted By: sslechta
Can you swap out the SPDIF with regular audio cables and see what you get?
Good idea! I’ll try that. I know the sound won’t be as good - I tested this when I bought the Integra-7 - but it’s a smart diagnostic test.


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If that doesn't do it you need to isolate the problem by removing parts of your system one by one.

Since this seems to point to the interface, unplug it and use your PC's internal sound chip for recording by plugging into the Line In on mobo and use headphones on the PC. That should tell you if it's the interface or not.

If not, remove and replace every single cable one by one.

If not test the speakers. Unplug them and use headphones out of the Integra.

If the noise is still there then remove the Integra, use the headphones on the interface which tests the Integra.

Then uplug everything from your UPS and plug everything direct into your wall outlets which tests the UPS.

Somewhere during this isolation testing that noise will disappear. If all that fails then take the PC to another room and test it by itself using headphones into the mobo since you've already tested everything in your studio room. That means it's something in the PC itself probably the mobo or power supply.

Bob


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Thanks Bob. I’ve already done most of that. As the noise is in the Focusrite it propagates forward through the other parts of the chain to the monitors, so everything after the Focusrite is Ok even though I checked it all. And I know it’s not coming from the PC as mentioned above.

Next step: write to Focusrite Support (normally quick and excellent) about the right settings between the Focusrite and the Integra.


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Matt,

Have you tried bypassing the UPS? The noise might be created by an the AC to dc convertor or another electronic circuit in the UPS.


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I don't know if this is helpful, but I have a Line6 POD 2 that will throw off some noise into the system under certain circumstances. I have to be sure it's output volume is down. It is a pattern..... but yours sounded random in the clip.

Got a cell phone near the gear?


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Quote:
That, and everything I can think of, is set to 16-bit if I have a choice. Same for the Focusrite, and of course I use the latest ASIO driver as they said. The Focusrite Control (mixing and settings) software says 44.1 but makes no mention of bit rate; I always assumed it didn't care and picked that up from the setting in the software doing the recording.


Well Focusrite clearly states their driver is 24 bit plain and simple.
Whether 44.1 or 48 or 96 or 192 doesn't matter.

If I throw 16 bit at my 18i20 (2) I always have clicking. Always.
Sometimes it isn't as noticeable as other times but it is there.
It stinks when working on existing 16 bit content as I have to convert to 24 bit first to not have these issues .. but if everything starts in 24 bit I never have this problem.

Reaper, RB .. doesn't matter which DAW, I get clicks if I send the 18i20 16 bit data.
I don't recall the 2i2 doing this, but it's pretty absolute with my 18i20.

I'm debating on a different interface for the studio because of it.
Something with all the input connections on the front and will play nice with 16 bit.

It's OK for home, but for production work I need something a little more forgiving and adaptable.
Just my experience. Again, I like the unit a lot but it is pretty finicky at times.

If the audio cable tests don't solve it I'd try setting your DAW to 24 bit and see if it solves things.
You may have to let it convert existing stuff when you work on it, but that was the solution for me anyway.

One other thing I learned is not all USB cables work the same with it.
One 6' USB cable I had caused me 2 days of grief. When I first got it I didn't want the unit as close to the computer as the factory cable was forcing me to place it.

I bought a nice (better quality) 15' cable and those problems went away.
The 24 bit issue remained though.
Are you using the factory supplied USB cable? If not, have you tried it to see if it makes a difference?


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