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RealBand
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Joined: Jul 2010
Posts: 2
Newbie
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OP
Newbie
Joined: Jul 2010
Posts: 2 |
I have been using RealBand for years and starting in with the 2018 version I have had nothing but trouble with the program crashing. It seems to happen
somewhat randomly usually when loading a file and other random times. The Error is:
An exception error has occurred. You can continue to use the program, but should likely save your work and reboot program.
Invalid pointer operation.
I have turned in numerous debug reports including ones with the Microsoft debugger running. I have sent in files that did not load. I run many other programs including some other DAWS and none have given me any problem. Band-in-a-box also runs fine but I do not use that much.
I reinstalled the program. I ran in administrator mode as suggested by your technical support but that did not fix the problem and ended up crashing and corrupting the operating system so I don’t run it that way anymore.
Realband has always been a little bit buggy but was usable. This issue makes it unusable. It is currently not loading any files despite restarting the computer. It is going to be a pain if I have to change all the files I have created to another program.
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RealBand
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Joined: May 2000
Posts: 21,629
Veteran
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Veteran
Joined: May 2000
Posts: 21,629 |
What version (still 2018)? Is the latest update for that version installed? (had to ask the above) Have you tried starting a Chat with support? .. or emailed them Random crashes are frustrating. But a lot of people use RB without these issues, so it may be worth the extra effort getting support I can't think of any possible cause without more info. I ran in administrator mode as suggested by your technical support but that did not fix the problem and ended up crashing and corrupting the operating system so I don’t run it that way anymore. This is kind of concerning; don't think I've ever heard that before. Makes me want ask what soundcard/interface do you use? RB shouldn't crash/corrupt the OS .. driver issue jumped to mind for me if this happened, but that's just my first guess
Make your sound your own!
.. I do not work here, but the benefits are still awesome
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RealBand
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Joined: May 2002
Posts: 6,974
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 6,974 |
What Driver type are you using, in Options | Preferences. "Windows Audio" was added in 2018, so that is one difference compared with prior years. Maybe try MME and see if the same issue occurs. This may help narrow down what the bug is.
When you say that no songs are loading, how about the file Listen.SEQ from the RealBand\Samples folder - does this file load? (Reboot the program before testing). Screenshots would be helpful (you can attach screenshots by using the File Manager link. Does RealBand generate a crash report, or were you referring to Windows logs?
Andrew
PG Music Inc.
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RealBand
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Joined: May 2011
Posts: 464
Journeyman
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Journeyman
Joined: May 2011
Posts: 464 |
I had the same problem with an earlier version. That's what drove me to stop using it.
But there are other users on the forum who have zero problems. You might ask JazzMammal about it. He's been very successful using it and he has a lot of experience with it.
2b
i5-3210 laptop. Win 10 Home. 2.5ghz, 64 bit. 6gb RAM. Focusrite Scarlet 2i2.
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RealBand
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Joined: May 2003
Posts: 8,021
Veteran
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Veteran
Joined: May 2003
Posts: 8,021 |
On the drivers page change to mme ALSO on the left change buffers from 400 to 2000. Faders will be slugish. Keep coming down until things start to crash.This was my issue. I always ran at 1000 when the added was drivers they changed the default from 2000 to 400 which crashes me. Give it a try.
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RealBand
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Joined: May 2003
Posts: 8,021
Veteran
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Veteran
Joined: May 2003
Posts: 8,021 |
Well come on man. Did you try this?
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RealBand
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Joined: Jun 2005
Posts: 7,687
Veteran
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Veteran
Joined: Jun 2005
Posts: 7,687 |
Looks like this yet another guy who posts no details but contributes to the myth that RB keeps crashing.
We need to stop posting what are really just guesses to somebody who gives us squat about his computer specs and software configuration. We can be polite, welcome them to the forum but no details, no answers.
Bob
Biab/RB latest build, Win 11 Pro, Ryzen 5 5600 G, 512 Gig SSD, 16 Gigs Ram, Steinberg UR22 MkII, Roland Sonic Cell, Kurzweil PC3, Hammond SK1, Korg PA3XPro, Garritan JABB, Hypercanvas, Sampletank 3, more.
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RealBand
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Joined: Aug 2011
Posts: 10,121
Veteran
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Veteran
Joined: Aug 2011
Posts: 10,121 |
Looks like this yet another guy who posts no details but contributes to the myth that RB keeps crashing.
We need to stop posting what are really just guesses to somebody who gives us squat about his computer specs and software configuration. We can be polite, welcome them to the forum but no details, no answers.
Bob I'm sure something happened. Paul M has been a forum member since 2010 but this is only his second post. Obviously he doesn't write a post unless he thinks he needs to. I hope he'll return to finish addressing his issue.
Jim Fogle - 2024 BiaB (1111) RB (5) Ultra+ PAK DAWs: Cakewalk by BandLab (CbB) - Standalone: Zoom MRS-8 Laptop: i3 Win 10, 8GB ram 500GB HDD Desktop: i7 Win 11, 12GB ram 256GB SSD, 4 TB HDD Music at: https://fogle622.wix.com/fogle622-audio-home
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RealBand
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Joined: May 2003
Posts: 8,021
Veteran
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Veteran
Joined: May 2003
Posts: 8,021 |
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RealBand
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Joined: Feb 2015
Posts: 7,954
Veteran
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Veteran
Joined: Feb 2015
Posts: 7,954 |
The only blue screen I ever got on Win7 was from the WAS driver, and what's ironic is I requested it to be implemented. I think if you want to have no issues whatsoever at all with RealBand, is get this identical hardware/software: Biab/RB latest build, Win 10 64 bit, Intel 4770, 256 Gig SSD, 16 Gigs Ram, Steinberg UR22 MkII, Roland Sonic Cell, Kurzweil PC3, Hammond SK1, Korg PA3XPro, Garritan JABB, Hypercanvas, Sampletank 3, more. just not sure what mother of a board is best ? maybe I have a grandmother board ? I think we've lost another one
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RealBand
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Joined: Aug 2011
Posts: 10,121
Veteran
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Veteran
Joined: Aug 2011
Posts: 10,121 |
Yep, so far Bob is right. One post every ten years doesn't bode well for a return visit in the near future.
Hopefully Paul M resolved the issue so he doesn't have a need to return to the forum. If not, hopefully he'll return to the forum and provide the information we need to help him. If not, perhaps he will update this thread when he makes his next forum appearance in 2030.
Jim Fogle - 2024 BiaB (1111) RB (5) Ultra+ PAK DAWs: Cakewalk by BandLab (CbB) - Standalone: Zoom MRS-8 Laptop: i3 Win 10, 8GB ram 500GB HDD Desktop: i7 Win 11, 12GB ram 256GB SSD, 4 TB HDD Music at: https://fogle622.wix.com/fogle622-audio-home
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Update Your PowerTracks Pro Audio 2024 Today!
The Newest RealBand 2024 Update is Here!
The newest RealBand 2024 Build 5 update is now available!
Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.
This free update is available to all RealBand 2024 users. To learn more about this update and download it, head to www.pgmusic.com/support.realband.htm#20245
The Band-in-a-Box® Flash Drive Backup Option
Today (April 5) is National Flash Drive Day!
Did you know... not only can you download your Band-in-a-Box® Pro, MegaPAK, or PlusPAK purchase - you can also choose to add a flash drive backup copy with the installation files for only $15? It even comes with a Band-in-a-Box® keychain!
For the larger Band-in-a-Box® packages (UltraPAK, UltraPAK+, Audiophile Edition), the hard drive backup copy is available for only $25. This will include a preinstalled and ready to use program, along with your installation files.
Backup copies are offered during the checkout process on our website.
Already purchased your e-delivery version, and now you wish you had a backup copy? It's not too late! If your purchase was for the current version of Band-in-a-Box®, you can still reach out to our team directly to place your backup copy order!
Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.
Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.
Update your Band-in-a-Box® 2024 for Windows® Today!
Update your Band-in-a-Box® 2024 for Windows for free with build 1111!
With this update, there's more control when saving images from the Print Preview window, we've added defaults to the MultiPicker for sorting and font size, updated printing options, updated RealTracks and other content, and addressed user-reported issues with the StylePicker, MIDI Soloists, key signature changes, and more!
Learn more about this free update for Band-in-a-Box® 2024 for Windows at www.pgmusic.com/support_windowsupdates.htm#1111
Band-in-a-Box® 2024 Review: 4.75 out of 5 Stars!
If you're looking for a in-depth review of the newest Band-in-a-Box® 2024 for Windows version, you'll definitely find it with Sound-Guy's latest review, Band-in-a-Box® 2024 for Windows Review: Incredible new capabilities to experiment, compose, arrange and mix songs.
A few excerpts:
"The Tracks view is possibly the single most powerful addition in 2024 and opens up a new way to edit and generate accompaniments. Combined with the new MultiPicker Library Window, it makes BIAB nearly perfect as an 'intelligent' composer/arranger program."
"MIDI SuperTracks partial generation showing six variations – each time the section is generated it can be instantly auditioned, re-generated or backed out to a previous generation – and you can do this with any track type. This is MAJOR! This takes musical experimentation and honing an arrangement to a new level, and faster than ever."
"Band in a Box continues to be an expansive musical tool-set for both novice and experienced musicians to experiment, compose, arrange and mix songs, as well as an extensive educational resource. It is huge, with hundreds of functions, more than any one person is likely to ever use. Yet, so is any DAW that I have used. BIAB can do some things that no DAW does, and this year BIAB has more DAW-like functions than ever."
Convenient Ways to Listen to Band-in-a-Box® Songs Created by Program Users!
The User Showcase Forum is an excellent place to share your Band-in-a-Box® songs and listen to songs other program users are creating!
There are other places you can listen to these songs too! Visit our User Showcase page to sort by genre, artist (forum name), song title, and date - each listing will direct you to the forum post for that song.
If you'd rather listen to these songs in one place, head to our Band-in-a-Box® Radio, where you'll have the option to select the genre playlist for your listening pleasure. This page has SoundCloud built in, so it won't redirect you. We've also added the link to the Artists SoundCloud page here, and a link to their forum post.
We hope you find some inspiration from this amazing collection of User Showcase Songs!
Congratulations to the 2023 User Showcase Award Winners!
We've just announced the 2023 User Showcase Award Winners!
There are 45 winners, each receiving a Band-in-a-Box 2024 UltraPAK! Read the official announcement to see if you've won.
Our User Showcase Forum receives more than 50 posts per day, with people sharing their Band-in-a-Box songs and providing feedback for other songs posted.
Thank you to everyone who has contributed!
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