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TIA to anyone with any ideas.
RealBand 2016. Worked fine. Been editing all day. Same file. Has midi and audio.
Out of nowhere . . . nothing changed. Just working in RB. Only getting sound on left speaker. I did the usual stuff. Fresh boot. YouTube, both speakers work. Speaker settings/audio test, both work.
Get this . . . BIAB, both work fine. Closed BIAB, re-opened RB, no right speaker output.
It's been working fine all day. It's not something I did to a track, etc. I went to one audio track. Panned it far left, OK. Panned it right, nothing.
Learn to play guitar and/or blues harp at amazing speed! "I Just Wanna Play The Darned Thing!" http://www.thewaynereedconnection.comFree text & audio newsletter! (Training & learning tips)
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Make your sound your own!
.. I do not work here, but the benefits are still awesome
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OMG, that happened to me just the other day, no sound from Right speaker. After a lot of trouble shooting I looked behind the speaker and saw the input cable was disconnected. If it happened to me it could happen to you.
Dan, BIAB2024, SoundCloud Win11, i7(12thGen), 32GB, 1TB SSD(M.2 NVMe SSD), 2TB Libraries, 1 TB(WD-Black), 2TB SSD(M.2 NVMe SSD)Data, Motu Audio Express, Keystation 61, SL88 Studio, Reaper
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RealBand
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Yeah, weird. The thing is, it's not the speakers. BIAB works fine, but not RB?!?
I'll try a fresh install, but based on what I've read, it's not going to help.
Learn to play guitar and/or blues harp at amazing speed! "I Just Wanna Play The Darned Thing!" http://www.thewaynereedconnection.comFree text & audio newsletter! (Training & learning tips)
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RealBand
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FWIW I tried to escalated this issue best I could.
We'll see if it helps.
Try the Live Chat at top of screen; may be worth a shot .. if nothing else it could start a bug trail.
Chat appears open at the time of this post.
Make your sound your own!
.. I do not work here, but the benefits are still awesome
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RealBand
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FYI: Help desk . . . Online chat . . . nice lady answered, but useless (in a techie way). I got someone who said she's sales, and cannot help but said the forum posts have been forwarded to tech department and they're working on it. Apparently the on line chat is for people with sales issues.
Learn to play guitar and/or blues harp at amazing speed! "I Just Wanna Play The Darned Thing!" http://www.thewaynereedconnection.comFree text & audio newsletter! (Training & learning tips)
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RealBand
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PG Music Developer
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What happens when you check the Mono checkbox in the Mixer? Is the mono output just coming out of the left speaker? When mono is unchecked, what happens when you move the master volume slider up/down in the mixer? Still just left speaker? What happens when you try another type of audio output driver like switching to an MME driver (if you're currently using Windows Audio, or ASIO) ?
Does it happen if, say, your start new .SEQ file project (as a simple test) or does just this only occur with one particular .SEQ file?
Thanks,
Last edited by Jeff Yankauer; 03/30/20 07:27 PM.
Jeff Yankauer
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Thanks for the good input, Jeff!!!!
The track I'm working on now, I rendered it to wave. Opened the wav in another program, and BOTH sides were output!!! I heard L&R. Opened that same wav in RB. No right output. So it IS outputting sound on both left and right. I just cannot hear the right while it's open in RB.
Keep in mind, I was working on a file. Stopped to eat. Came back and continued. But no right sound.
Mono checkbox in the Mixer: Tried it checked. Same thing.
Is the mono output just coming out of the left speaker? Yes. The output meter shows both L&R playing. But no right sound.
When mono is unchecked, what happens when you move the master volume slider up/down in the mixer? Same thing. Meter shows both playing, no sound in right.
What happens when you try another type of audio output driver like switching to an MME driver if you're using Windows Audio, or ASIO? I use MME. So tried Asio . . . I get no sound at all. Went back to MME. No right.
Does it happen if you start new project?: Yes. Just made one to see. Made a bass midi track, panned 0, no right.
Or just with one particular .SEQ file? No. I even imported a stereo MP3. Left only. Opened a file I made before. Same thing.
Meters in the tracks window show both L&R playing on tracks panned center. If I pan a midi or audio track left, monitor shows it's playing left. Pan it right, monitor shows it playing on right, but no sound. Same with the output monitor by the Master Volume slider.
Sliding the master volume slider back and forth just makes left quieter or louder, even though it shows both sides being output.
Last edited by Harpmeister; 03/31/20 12:44 AM.
Learn to play guitar and/or blues harp at amazing speed! "I Just Wanna Play The Darned Thing!" http://www.thewaynereedconnection.comFree text & audio newsletter! (Training & learning tips)
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I just tried my other computer that I just use to tweak songs with a set of headphones or speakers and I have stereo.
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RealBand
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PG Music Developer
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Have you tried erasing realband.ini and RB.cfg?
If that doesn't work, then maybe try a fresh install of RB after renaming your current RealBand folder to something else?
Last edited by Jeff Yankauer; 03/31/20 01:45 PM.
Jeff Yankauer
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RealBand
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Just to correct a typo, I think Jeff is suggesting you remove 'Realband.INI' and RB.cfg (his post left the last i off of the ini file extension)
// I hate losing an i!
These two files are located in your Realband folder.
Then restart Realband.
Make your sound your own!
.. I do not work here, but the benefits are still awesome
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Jeff, I didn't actually try renaming the files, etc. as suggested yet only because it was suggested in a previous post and the guy said he did that with no results. But I'll give it a try anyway so I can tell him . . . Hey, I tried it too and it didn't work for me either! LOL
Thanks for working this through, Jeff. I was told tech was working on it. Maybe that's you. Or maybe you're on it before they have a chance to get to it. Either way, thanks!
EDITED POST: Just tried it. Did not work.
Last edited by Harpmeister; 03/31/20 12:47 PM. Reason: Updated
Learn to play guitar and/or blues harp at amazing speed! "I Just Wanna Play The Darned Thing!" http://www.thewaynereedconnection.comFree text & audio newsletter! (Training & learning tips)
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Try the other solution Jeff suggested. (renaming Realband folder, reinstalling etc)
Jeff is not a Tech, he is a developer. Can't go any further up the ladder than that.
<grin>
Need to step through the steps he suggests so he can narrow it down.
Make your sound your own!
.. I do not work here, but the benefits are still awesome
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Yup, I know who Jeff is. He didn't suggest a re-install. But I will try it.
Jeff, long story short, I no longer have the install disc, and the drive I saved it to died.
How can I get a copy without buying latest the new version upgrade?
I just need (I would think) the RB installs. BIAB is working fine.
I thought it would be in the main RB folder. I don't see any .exe that looks like an install or setup file.
Last edited by Harpmeister; 03/31/20 02:17 PM.
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Jeff, long story short, I no longer have the install disc, and the drive I saved it to died.
How can I get a copy without buying latest the new version upgrade?
Is it available if you log on to your account at PG Music and select My Account > My Products? There should be a download link.
BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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further info; In order to try VideoTrack's suggestion you need to leave the forums and go to https://www.pgmusic.com/Then log in to your PGMusic account at top right of the screen. These forums do not offer this type of account access, but the main site stores your purchases & available download history. For a RB reinstall, you may need to run the whole BiaB reinstall executable file and pay attention to the available options during the install process (might be as simple as paying attention to the check boxes during the install process to reinstall only RB). I think Jeff did suggest trying a reinstall earlier. ..If that doesn't work, then maybe try a fresh install of RB after renaming your current RealBand folder to something else? ..
Last edited by rharv; 03/31/20 03:31 PM.
Make your sound your own!
.. I do not work here, but the benefits are still awesome
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UPDATE: I just finished doing a complete re-install . . .
Renamed BIAB and RealBand folders in case I need them again. Removed shortcuts.
DLd fresh copy from PG site.
Reboot . . . Install . . . reboot . . .
BIAB and PowerTracks work fine. RB . . . no sound in left speakers ! ! !
Somehow, some way, something in RB flipped a switch. It changes a parameter, or changed some default, or changed what ever it is that tells RB to play through both speakers, and only play through the left.
It seems like what ever that switch was . . . it's located somewhere outside of RB, and not affected by a re-install.
That switch needs to be turned back on. (or off) I use the word "switch" to mean anything a gremlin can control.
If I'm not the only person with the issue, it seems interesting that in the other guy's case, his right speaker is also the one that doesn't play.
Learn to play guitar and/or blues harp at amazing speed! "I Just Wanna Play The Darned Thing!" http://www.thewaynereedconnection.comFree text & audio newsletter! (Training & learning tips)
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TIA to anyone with any ideas.
RealBand 2016. Worked fine. Been editing all day. Same file. Has midi and audio.
Out of nowhere . . . nothing changed. Just working in RB. Only getting sound on left speaker. I did the usual stuff. Fresh boot. YouTube, both speakers work. Speaker settings/audio test, both work.
Get this . . . BIAB, both work fine. Closed BIAB, re-opened RB, no right speaker output.
It's been working fine all day. It's not something I did to a track, etc. I went to one audio track. Panned it far left, OK. Panned it right, nothing. I checked a few files on my system and this problem never occurs so I can't test or replicate the issue. But, sometimes when something begins to get out of whack with RB on one of my projects, I have resolved the issue by selecting all tracks and consolidating all of the tracks. I didn't see that mentioned by anyone else and can't say if it will have any affect but it can do no harm to try it. Just a suggestion. Edit\Track\Consolidate Audio Region...
BIAB Ultra Pak+ 2024:RB 2024, Latest builds: Dell Optiplex 7040 Desktop; Windows-10-64 bit, Intel Core i7-6700 3.4GHz CPU and 16 GB Ram Memory.
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OK so Harpmeister has done a reconf, reinstall and still has this problem. Seems like it might not be RB. But, he never mentions which audio interface he's using. Could this be one of those MS Win issues? I know that after a few recent updates my audio on RB was out of whack. The solution for me was to reinstall my MOTU interface drivers.
Could this be it?
Just trying to help
Jeff
Win11, Intel i7 7700K 4.2Ghz, 32Gb RAM, 2x1Tb HD, 500Gb NVMe, BIAB/RB 2024, MOTU 828MK3 audio, MOTU Midi Express, Yamaha Montage 7, DX7II, TX802, Motif XS Rack, Roland Fantom XR Rack, Oberheim Matrix 1000, VoiceLive3 Extreme, Kontakt 6, SampleTank 4.3
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In RB I'm using the MME, not Asio. I don't use Windows for midi options.
I don't have any synth, etc. connected to the system. And the same files work in BIAB, and PowerTrax. Even though I cannot hear the right track, the monitor in the mixer (and/or next to master volume slider) for output shows left and right being played. The monitors in each track show tracks being being played left and right.
When I open that rendered file in Windows Media Player, it works fine.
If I render my file in RB to wave, it plays fine in BIAB, PT, WMP, etc.
Part of the "strangeness" is that it's been working for 4 years, was working fine one minute, then it stopped working.
Learn to play guitar and/or blues harp at amazing speed! "I Just Wanna Play The Darned Thing!" http://www.thewaynereedconnection.comFree text & audio newsletter! (Training & learning tips)
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Update Your PowerTracks Pro Audio 2024 Today!
The Newest RealBand 2024 Update is Here!
The newest RealBand 2024 Build 5 update is now available!
Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.
This free update is available to all RealBand 2024 users. To learn more about this update and download it, head to www.pgmusic.com/support.realband.htm#20245
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Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.
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A few excerpts:
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Thank you to everyone who has contributed!
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