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Help! Tech S.O.S (Off topic)
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Joined: Jul 2020
Posts: 4
Newbie
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OP
Newbie
Joined: Jul 2020
Posts: 4 |
All:
Brand new user with the UltraPAK. I've used the PG Music Download Manager to download and install all UltraPAK content. The issue is that no matter how many times I click Install, or even if I go directly to the installer on my hard drive, the Download Manager *does not* think RealTracks Sets 315-319 is installed. I'm at a loss. I'm running the program and installer as Administrator on Windows 10.
Thanks,
Ryan
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Help! Tech S.O.S (Off topic)
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Joined: Feb 2017
Posts: 3,414
PG Music Staff
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PG Music Staff
Joined: Feb 2017
Posts: 3,414 |
Hey rmg471, Could you go to Help | About Band-in-a-Box and check the 3 digits in brackets beside the year version? This will be the build you are running. Presuming you are on a 2020 Band-in-a-Box, if you're build is below 724 you'll want to update to that. Below is the link you can use to download. Do this, and then check again in your Download Manager. Does this rectify the issue? https://www.pgmusic.com/support_windowsupdates.htm#724
Cheers,
Deryk
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Help! Tech S.O.S (Off topic)
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Joined: Nov 2019
Posts: 362
Journeyman
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Journeyman
Joined: Nov 2019
Posts: 362 |
I'm looking forward to the outcome on this one. I had the exact same problem with the same set of RealTracks with the UltraPack back in 2019 after upgrading from the Pro version, and I had tried repeatedly to get it installed and showing in the download manager without success but I had tried it again about a month ago by manually running the installer for that set (which I had before), and it finally showed up. It was not a cosmetic error either - the RealTracks really weren't there.
Last edited by EdZ314; 07/02/20 04:20 AM.
Ed Z Soundcloud profile https://soundcloud.com/user-415064494BIAB user since 2019 iPad Mini, Garageband for iOS, BIAB for Windows 2020 UltraPAK, Xtra Styles packs 6-9, Windows 10 Lenovo PC, Kontakt Player, SpitFire LABS, SampleTank 4 CS, some Soundfonts
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Help! Tech S.O.S (Off topic)
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Joined: Jul 2020
Posts: 4
Newbie
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OP
Newbie
Joined: Jul 2020
Posts: 4 |
I have not been able to determine why it does not think 315-319 are installed yet, but I *have* determined that on build 724, Windows 10, the file "realtracks324-328.exe" does not install properly. It causes the following errors in the RealTracks Preferences -> Verify button:
INSTALL ERROR: RealTracks # 3279(Set #328), RealTracks NOT found here D:\Applications\Band in a Box\Soloists\RVoc0023.ST2, but RealTracks folder IS found here: D:\Applications\Band in a Box\RealTracks\Vocal Mmms, Background RockNRollGospel12-8Tenor1-1 Sw 065 (1TrackVocalSection)\ . Re-install r*.st2 r*.xt2 files to BB folder
INSTALL ERROR: RealTracks # 3280(Set #328), RealTracks NOT found here D:\Applications\Band in a Box\Soloists\RVoc0024.ST2, but RealTracks folder IS found here: D:\Applications\Band in a Box\RealTracks\Vocal Mmms, Background RockNRollGospel12-8Tenor1-2 Sw 065 (1TrackVocalSection)\ . Re-install r*.st2 r*.xt2 files to BB folder
INSTALL ERROR: RealTracks # 3281(Set #328), RealTracks NOT found here D:\Applications\Band in a Box\Soloists\RVoc0025.ST2, but RealTracks folder IS found here: D:\Applications\Band in a Box\RealTracks\Vocal Mmms, Background RockNRollGospel12-8Tenor2-1 Sw 065 (1TrackVocalSection)\ . Re-install r*.st2 r*.xt2 files to BB folder
INSTALL ERROR: RealTracks # 3282(Set #328), RealTracks NOT found here D:\Applications\Band in a Box\Soloists\RVoc0026.ST2, but RealTracks folder IS found here: D:\Applications\Band in a Box\RealTracks\Vocal Mmms, Background RockNRollGospel12-8Tenor2-2 Sw 065 (1TrackVocalSection)\ . Re-install r*.st2 r*.xt2 files to BB folder
INSTALL ERROR: RealTracks # 3283(Set #328), RealTracks NOT found here D:\Applications\Band in a Box\Soloists\RVoc0027.ST2, but RealTracks folder IS found here: D:\Applications\Band in a Box\RealTracks\Vocal Mmms, Background RockNRollGospel12-8Bari1 Sw 065 (1TrackVocalSection)\ . Re-install r*.st2 r*.xt2 files to BB folder
INSTALL ERROR: RealTracks # 3284(Set #328), RealTracks NOT found here D:\Applications\Band in a Box\Soloists\RVoc0028.ST2, but RealTracks folder IS found here: D:\Applications\Band in a Box\RealTracks\Vocal Mmms, Background RockNRollGospel12-8Bari2 Sw 065 (1TrackVocalSection)\ . Re-install r*.st2 r*.xt2 files to BB folder
Number of RealTracks ST2 found in BB folder = 2881
Number of RealTracks WMA folder found in RealTracks folder = 2887
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Help! Tech S.O.S (Off topic)
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Joined: May 2002
Posts: 6,974
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 6,974 |
it does not think 315-319 are installed yet This is fixed now. the file "realtracks324-328.exe" does not install properly. It causes the following errors in the RealTracks Preferences -> Verify button There were some conflicts with older st2's that are fixed in the Band-in-a-Box patch - install the build 724 patch. You don't need to re-download/install realtracks324-328.
Andrew
PG Music Inc.
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Help! Tech S.O.S (Off topic)
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Joined: Jul 2020
Posts: 8
Newbie
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Newbie
Joined: Jul 2020
Posts: 8 |
I have installed build 724 patch and still get the errors! Very frustrating. Any other suggestions?
INSTALL ERROR: RealTracks # 3279(Set #328), RealTracks NOT found here D:\Applications\Band in a Box\Soloists\RVoc0023.ST2, but RealTracks folder IS found here: D:\Applications\Band in a Box\RealTracks\Vocal Mmms, Background RockNRollGospel12-8Tenor1-1 Sw 065 (1TrackVocalSection)\ . Re-install r*.st2 r*.xt2 files to BB folder
INSTALL ERROR: RealTracks # 3280(Set #328), RealTracks NOT found here D:\Applications\Band in a Box\Soloists\RVoc0024.ST2, but RealTracks folder IS found here: D:\Applications\Band in a Box\RealTracks\Vocal Mmms, Background RockNRollGospel12-8Tenor1-2 Sw 065 (1TrackVocalSection)\ . Re-install r*.st2 r*.xt2 files to BB folder
INSTALL ERROR: RealTracks # 3281(Set #328), RealTracks NOT found here D:\Applications\Band in a Box\Soloists\RVoc0025.ST2, but RealTracks folder IS found here: D:\Applications\Band in a Box\RealTracks\Vocal Mmms, Background RockNRollGospel12-8Tenor2-1 Sw 065 (1TrackVocalSection)\ . Re-install r*.st2 r*.xt2 files to BB folder
INSTALL ERROR: RealTracks # 3282(Set #328), RealTracks NOT found here D:\Applications\Band in a Box\Soloists\RVoc0026.ST2, but RealTracks folder IS found here: D:\Applications\Band in a Box\RealTracks\Vocal Mmms, Background RockNRollGospel12-8Tenor2-2 Sw 065 (1TrackVocalSection)\ . Re-install r*.st2 r*.xt2 files to BB folder
INSTALL ERROR: RealTracks # 3283(Set #328), RealTracks NOT found here D:\Applications\Band in a Box\Soloists\RVoc0027.ST2, but RealTracks folder IS found here: D:\Applications\Band in a Box\RealTracks\Vocal Mmms, Background RockNRollGospel12-8Bari1 Sw 065 (1TrackVocalSection)\ . Re-install r*.st2 r*.xt2 files to BB folder
INSTALL ERROR: RealTracks # 3284(Set #328), RealTracks NOT found here D:\Applications\Band in a Box\Soloists\RVoc0028.ST2, but RealTracks folder IS found here: D:\Applications\Band in a Box\RealTracks\Vocal Mmms, Background RockNRollGospel12-8Bari2 Sw 065 (1TrackVocalSection)\ . Re-install r*.st2 r*.xt2 files to BB folder
Number of RealTracks ST2 found in BB folder = 2881
Number of RealTracks WMA folder found in RealTracks folder = 2887
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Help! Tech S.O.S (Off topic)
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Joined: May 2002
Posts: 6,974
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 6,974 |
Re: RichOnStage,
I think I understand what happened. Could you please download individual Realtracks set 328 again, and this should fix it the problem. Also, to be complete you could also delete RVoc0011 through RVoc0016 from the bb/Soloists folder
Andrew
PG Music Inc.
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Help! Tech S.O.S (Off topic)
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Joined: Jul 2020
Posts: 8
Newbie
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Newbie
Joined: Jul 2020
Posts: 8 |
Andrew, I did what you suggested. I thank you for replying. The problem still exists. Now it pops up with an error that the files are no longer in the "Soloist" folder. Specifically RV0010st2
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Help! Tech S.O.S (Off topic)
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Joined: May 2002
Posts: 6,974
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 6,974 |
Andrew, I did what you suggested. I thank you for replying. The problem still exists. Now it pops up with an error that the files are no longer in the "Soloist" folder. Specifically RV0010st2 It sounds like you may have accidentally deleted RVoc0010.st2. You can run the realtracks328 installer again to get it back...
Andrew
PG Music Inc.
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Help! Tech S.O.S (Off topic)
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Joined: Jul 2020
Posts: 8
Newbie
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Newbie
Joined: Jul 2020
Posts: 8 |
OK...I will give it a try. Will let you know. Should I be removing the ST2 or the XT2 files or both from Soloists?
Thanks so much!
Last edited by RichOnStage; 07/10/20 09:22 AM.
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Help! Tech S.O.S (Off topic)
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Joined: May 2002
Posts: 6,974
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 6,974 |
ST2 and XT2 of the same name. Just 11-16.
Andrew
PG Music Inc.
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Help! Tech S.O.S (Off topic)
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Joined: Jul 2020
Posts: 8
Newbie
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Newbie
Joined: Jul 2020
Posts: 8 |
OK...Let's see what happens. Thanks!
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Help! Tech S.O.S (Off topic)
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Joined: Jul 2020
Posts: 8
Newbie
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Newbie
Joined: Jul 2020
Posts: 8 |
Now it states, "There are 8 sets of xt2/st2 missing from your bb/soloist folder. You should look elsewhere for these missing files. UGH!
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Help! Tech S.O.S (Off topic)
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Joined: May 2002
Posts: 6,974
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 6,974 |
What is an example of one of the eight? Sort by name in the RT Picker, it will say something like "N/A (xxx.st2 not found)"
Andrew
PG Music Inc.
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Help! Tech S.O.S (Off topic)
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Joined: Jul 2020
Posts: 8
Newbie
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Newbie
Joined: Jul 2020
Posts: 8 |
Thank you Andrew. All seems to be working now. I appreciate your suggestions!
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Ask sales and support questions about Band-in-a-Box using natural language.
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Update Your PowerTracks Pro Audio 2024 Today!
The Newest RealBand 2024 Update is Here!
The newest RealBand 2024 Build 5 update is now available!
Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.
This free update is available to all RealBand 2024 users. To learn more about this update and download it, head to www.pgmusic.com/support.realband.htm#20245
The Band-in-a-Box® Flash Drive Backup Option
Today (April 5) is National Flash Drive Day!
Did you know... not only can you download your Band-in-a-Box® Pro, MegaPAK, or PlusPAK purchase - you can also choose to add a flash drive backup copy with the installation files for only $15? It even comes with a Band-in-a-Box® keychain!
For the larger Band-in-a-Box® packages (UltraPAK, UltraPAK+, Audiophile Edition), the hard drive backup copy is available for only $25. This will include a preinstalled and ready to use program, along with your installation files.
Backup copies are offered during the checkout process on our website.
Already purchased your e-delivery version, and now you wish you had a backup copy? It's not too late! If your purchase was for the current version of Band-in-a-Box®, you can still reach out to our team directly to place your backup copy order!
Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.
Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.
Update your Band-in-a-Box® 2024 for Windows® Today!
Update your Band-in-a-Box® 2024 for Windows for free with build 1111!
With this update, there's more control when saving images from the Print Preview window, we've added defaults to the MultiPicker for sorting and font size, updated printing options, updated RealTracks and other content, and addressed user-reported issues with the StylePicker, MIDI Soloists, key signature changes, and more!
Learn more about this free update for Band-in-a-Box® 2024 for Windows at www.pgmusic.com/support_windowsupdates.htm#1111
Band-in-a-Box® 2024 Review: 4.75 out of 5 Stars!
If you're looking for a in-depth review of the newest Band-in-a-Box® 2024 for Windows version, you'll definitely find it with Sound-Guy's latest review, Band-in-a-Box® 2024 for Windows Review: Incredible new capabilities to experiment, compose, arrange and mix songs.
A few excerpts:
"The Tracks view is possibly the single most powerful addition in 2024 and opens up a new way to edit and generate accompaniments. Combined with the new MultiPicker Library Window, it makes BIAB nearly perfect as an 'intelligent' composer/arranger program."
"MIDI SuperTracks partial generation showing six variations – each time the section is generated it can be instantly auditioned, re-generated or backed out to a previous generation – and you can do this with any track type. This is MAJOR! This takes musical experimentation and honing an arrangement to a new level, and faster than ever."
"Band in a Box continues to be an expansive musical tool-set for both novice and experienced musicians to experiment, compose, arrange and mix songs, as well as an extensive educational resource. It is huge, with hundreds of functions, more than any one person is likely to ever use. Yet, so is any DAW that I have used. BIAB can do some things that no DAW does, and this year BIAB has more DAW-like functions than ever."
Convenient Ways to Listen to Band-in-a-Box® Songs Created by Program Users!
The User Showcase Forum is an excellent place to share your Band-in-a-Box® songs and listen to songs other program users are creating!
There are other places you can listen to these songs too! Visit our User Showcase page to sort by genre, artist (forum name), song title, and date - each listing will direct you to the forum post for that song.
If you'd rather listen to these songs in one place, head to our Band-in-a-Box® Radio, where you'll have the option to select the genre playlist for your listening pleasure. This page has SoundCloud built in, so it won't redirect you. We've also added the link to the Artists SoundCloud page here, and a link to their forum post.
We hope you find some inspiration from this amazing collection of User Showcase Songs!
Congratulations to the 2023 User Showcase Award Winners!
We've just announced the 2023 User Showcase Award Winners!
There are 45 winners, each receiving a Band-in-a-Box 2024 UltraPAK! Read the official announcement to see if you've won.
Our User Showcase Forum receives more than 50 posts per day, with people sharing their Band-in-a-Box songs and providing feedback for other songs posted.
Thank you to everyone who has contributed!
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