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Band-in-a-Box for Macintosh
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Joined: May 2002
Posts: 6,960
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 6,960 |
There are a couple of things you should try.
1. Duplicate your Band-in-a-Box/Preferences folder to save a backup of it, then delete the contents of Preferences.
2. Try running Band-in-a-Box.
3. Close and then try to open it again. Does it open the second time?
4. If not, delete the Preferences again and open. When the program is running, go to the Plugins window, and check to see what third party plugins you have (i.e. other than Apple plugins). Try adding them to the exclude list, and then try running Band-in-a-Box again. Please let us know the details of what you find.
Andrew PG Music Inc.
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Band-in-a-Box for Macintosh
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Joined: Jul 2016
Posts: 90
Enthusiast
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Enthusiast
Joined: Jul 2016
Posts: 90 |
Added safemode.txt to Preferences. It works. Thanks.
Opening the "Plugins Dialog" crashes BIAB.
So, SAFEMODE and don't touch "Plugins Dialog".
Last edited by Mr.BobaLew; 11/23/20 10:11 PM.
Mr. BobaLew Curmudgeon Emeritus
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Band-in-a-Box for Macintosh
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Joined: Mar 2020
Posts: 28
Enthusiast
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Enthusiast
Joined: Mar 2020
Posts: 28 |
thank you for that. I created a plain txt file named as "safemode", seems working, however, it shows "safemode" on the screen as starting BIAB, I wanna ask what is the difference between "safemode" and other modes. Any function was stopped?
MacBook Pro 2020/Cubase 10.5/Komplete 12 Ultimate/SpecSonic KeyScape
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Band-in-a-Box for Macintosh
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Joined: Mar 2014
Posts: 62
Enthusiast
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Enthusiast
Joined: Mar 2014
Posts: 62 |
I can confirm that removing the preferences folder will allow the program to open at least.
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Band-in-a-Box for Macintosh
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Joined: Sep 2014
Posts: 252
Apprentice
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Apprentice
Joined: Sep 2014
Posts: 252 |
try deleting the preference files and start again. Worked for me
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Band-in-a-Box for Macintosh
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Joined: May 2002
Posts: 6,960
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 6,960 |
Hi, Thanks for the replies. ..it shows "safemode" on the screen as starting BIAB, I wanna ask what is the difference between "safemode" and other modes. Any function was stopped? Yes, if you see 'safemode' on the splash screen, that confirms it's working. This is mainly a troubleshooting mode. It runs the program as if it's at factory settings, so it will indeed ignore your personal settings. Mainly it is a convenient way to try the program with the default configuration without having to trash your preferences. So it's not a "long term" solution (safemode.txt in the Preferences folder). The other way to get to factory settings is to just delete the contents of your Preferences folder. Prior to doing that, you should duplicate the folder (click on it and press Command+d, and name it something like Preferences_backup_11-24-2020) then you have the option of restoring your preferences later if need be and you don't need to worry about accidentally deleting an important file. The reason I asked the specific questions in my last post, is that (a) it seems that some people need to clear the Preferences each time they boot the program, and (b) this seems to be a plugin related problem. Opening the "Plugins Dialog" crashes BIAB. Are others able to open the Plugins dialog? And if so, can you check the list of plugins and try excluding (non-Apple) plugins and see if that fixes the problem?
Andrew PG Music Inc.
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Band-in-a-Box for Macintosh
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Joined: Mar 2020
Posts: 28
Enthusiast
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Enthusiast
Joined: Mar 2020
Posts: 28 |
I'm the one needs to delete the preference every time or is not able to reopen the software. Under the safe mode, everything works, but it is not for a long term.
For plugins, I have
Komplete 12 (native instrument) Keyscape (spectrusonics)
Otherwise, nothing installed.
How long is PG music supposed to fully resolve the problem of the stabilities under Big Sur?
MacBook Pro 2020/Cubase 10.5/Komplete 12 Ultimate/SpecSonic KeyScape
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Band-in-a-Box for Macintosh
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Joined: May 2002
Posts: 6,960
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 6,960 |
I'm the one needs to delete the preference every time or is not able to reopen the software. Under the safe mode, everything works, but it is not for a long term.
For plugins, I have
Komplete 12 (native instrument) Keyscape (spectrusonics)
Otherwise, nothing installed.
How long is PG music supposed to fully resolve the problem of the stabilities under Big Sur? Thank you, and can you access the Plugins dialog? Please add those two plugins to the exclude list (or one at a time to test). here is a button in the Plugins dialog to do this. Does this stop the crash from happening?
Andrew PG Music Inc.
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Band-in-a-Box for Macintosh
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Joined: Mar 2020
Posts: 28
Enthusiast
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Enthusiast
Joined: Mar 2020
Posts: 28 |
I'm the one needs to delete the preference every time or is not able to reopen the software. Under the safe mode, everything works, but it is not for a long term.
For plugins, I have
Komplete 12 (native instrument) Keyscape (spectrusonics)
Otherwise, nothing installed.
How long is PG music supposed to fully resolve the problem of the stabilities under Big Sur? Thank you, and can you access the Plugins dialog? Please add those two plugins to the exclude list (or one at a time to test). here is a button in the Plugins dialog to do this. Does this stop the crash from happening? I will try then. Fortunately, I don't need the plugins inside the BIAB, will test if there is no issues when I take BIAB as a plugin for Cubase. Thanks. Do you have any plan of a updating version for that issue?
MacBook Pro 2020/Cubase 10.5/Komplete 12 Ultimate/SpecSonic KeyScape
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Band-in-a-Box for Macintosh
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Joined: May 2002
Posts: 6,960
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 6,960 |
Hello, I will try then. Fortunately, I don't need the plugins inside the BIAB, will test if there is no issues when I take BIAB as a plugin for Cubase. Thanks.
First question, is if you exclude the plugins does this prevent the crash from happening? I am not saying that this is a permanent solution for you, however your answer will assist us in determining the cause of this problem. Do you have any plan of a updating version for that issue? Yes we plan to fix compatibility issues with Big Sur.
Andrew PG Music Inc.
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Band-in-a-Box for Macintosh
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Joined: Mar 2012
Posts: 186
Apprentice
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Apprentice
Joined: Mar 2012
Posts: 186 |
Going to /Applications/Band-in-a-Box/Preferences and deleting the contents of that folder fixed the issue for me.
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Band-in-a-Box for Macintosh
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Joined: Mar 2020
Posts: 28
Enthusiast
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Enthusiast
Joined: Mar 2020
Posts: 28 |
Sorry but how to put them into exclude list? By clicking the plugin icon, I saw everything was in the exclude list already. Can you help me for that?
MacBook Pro 2020/Cubase 10.5/Komplete 12 Ultimate/SpecSonic KeyScape
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Band-in-a-Box for Macintosh
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Joined: Mar 2020
Posts: 28
Enthusiast
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Enthusiast
Joined: Mar 2020
Posts: 28 |
got it, just check the plugins inside the exclude list. will let you know what will be happened.
MacBook Pro 2020/Cubase 10.5/Komplete 12 Ultimate/SpecSonic KeyScape
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Band-in-a-Box for Macintosh
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Joined: Mar 2020
Posts: 28
Enthusiast
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Enthusiast
Joined: Mar 2020
Posts: 28 |
by doing that, seems work! I deleted all files inside preference including the safemode.txt. Closed and reopened several times, everything fine now. Will tell you if any problem occurs in the future.
MacBook Pro 2020/Cubase 10.5/Komplete 12 Ultimate/SpecSonic KeyScape
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Band-in-a-Box for Macintosh
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Joined: Mar 2020
Posts: 28
Enthusiast
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Enthusiast
Joined: Mar 2020
Posts: 28 |
one more bug here. When importing an audio clip, seems no supporting drag function, takes forever, the only way is to click "import audio...". As opening the file window after clicking that, the size of the windows is out of ratio, the width of the window was changed to very big, out of the screen, needs to scroll the mouse to the right many times before getting the button of "cancel" or "OK"
MacBook Pro 2020/Cubase 10.5/Komplete 12 Ultimate/SpecSonic KeyScape
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Band-in-a-Box for Macintosh
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Joined: May 2002
Posts: 6,960
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 6,960 |
Glad to hear that it's at least booting reliably for you now. Thanks for testing that. I'm sure you have done this already, but you should also check with the plugin manufacturers for Big Sur news/updates.
Regarding the audio edit window, in my testing on Big Sur 11.1 beta, drag and drop to the Audio Edit window appears to be working, although I notice that it is a little "finicky" - e.g. if I start dragging and wait too long before releasing the mouse button, then it doesn't work. If I drag and drop quickly it does work. Also I do not have any issue with the size and/or placement of the confirmation dialog...
Andrew PG Music Inc.
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Band-in-a-Box for Macintosh
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Joined: Mar 2014
Posts: 62
Enthusiast
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Enthusiast
Joined: Mar 2014
Posts: 62 |
Just FYI it will open once.. maybe a couple times but then you have to removed the files in preference folder again.
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Band-in-a-Box for Macintosh
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Joined: Feb 2018
Posts: 26
Enthusiast
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Enthusiast
Joined: Feb 2018
Posts: 26 |
It's truly unfortunate that none of the issues reported in this thread have been detected and corrected preferably during the long period the Beta version of Big Sur was made available or alternatively immediately after its release, as it happened with pretty much all the other programs I own for Mac.
BIAB is not only (and by far) the most expensive software I have but it is also the one I use professionally on a daily basis. Having been afflicted by pretty much all the situations mentioned above and despite my tolerance to all that magenta and the partial and temporary fix of deleting the preference files, in its current state BIAB is not reliable and surely not fun to use.
So I'd like to leave a strong word of encouragement to BIAB's developers in the hope that very soon they'll manage to fix it so that we, the paying customers, can go back to a trouble free usage of this wonderful software.
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Band-in-a-Box for Macintosh
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Joined: Mar 2014
Posts: 62
Enthusiast
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Enthusiast
Joined: Mar 2014
Posts: 62 |
PLS... I have to agree. I have to hope this is the absolute priority of all the engineers over there.. I use this program every day professionally as well and it's been an absolute disaster trying to use it even remotely normal. :-(
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Band-in-a-Box for Macintosh
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Joined: May 2020
Posts: 1,629
PG Music Staff
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PG Music Staff
Joined: May 2020
Posts: 1,629 |
It's truly unfortunate that none of the issues reported in this thread have been detected and corrected preferably during the long period the Beta version of Big Sur was made available or alternatively immediately after its release, as it happened with pretty much all the other programs I own for Mac. This issue We have been testing Band-in-a-Box on Big Sur and Apple ARM hardware for some time now, basically ever since the first Beta version was available to us, and we had nearly zero problems with it. None of the issues with crashes or pink colours popped up for us at all. Unfortunately, the public release version of Big Sur is not the same as the beta, meaning that we were unable to test on the public version before it was released. There will be announcements and a build update when these compatibility issues are resolved, likely sometime in December.
I work here
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Convenient Ways to Listen to Band-in-a-Box® Songs Created by Program Users!
The User Showcase Forum is an excellent place to share your Band-in-a-Box® songs and listen to songs other program users are creating!
There are other places you can listen to these songs too! Visit our User Showcase page to sort by genre, artist (forum name), song title, and date - each listing will direct you to the forum post for that song.
If you'd rather listen to these songs in one place, head to our Band-in-a-Box® Radio, where you'll have the option to select the genre playlist for your listening pleasure. This page has SoundCloud built in, so it won't redirect you. We've also added the link to the Artists SoundCloud page here, and a link to their forum post.
We hope you find some inspiration from this amazing collection of User Showcase Songs!
Congratulations to the 2023 User Showcase Award Winners!
We've just announced the 2023 User Showcase Award Winners!
There are 45 winners, each receiving a Band-in-a-Box 2024 UltraPAK! Read the official announcement to see if you've won.
Our User Showcase Forum receives more than 50 posts per day, with people sharing their Band-in-a-Box songs and providing feedback for other songs posted.
Thank you to everyone who has contributed!
Video: Volume Automation in Band-in-a-Box® 2024 for Windows®
Video: Audio Input Monitoring with Band-in-a-Box® 2024 for Windows®
Video: Enhanced Melodists in Band-in-a-Box® 2024 for Windows®!
We've enhanced the Melodists feature included in Band-in-a-Box® 2024 for Windows!
Access the Melodist feature by pressing F7 in the program to open the new MultiPicker Library and locate the [Melodist] tab.
You can now generate a melody on any track in the program - very handy! Plus, you select how much of the melody you want generated - specify a range, or apply it to the whole track.
See the Melodist in action with our video, Band-in-a-Box® 2024: The Melodist Window.
Learn even more about the enhancements to the Melodist feature in Band-in-a-Box® 2024 for Windows at www.pgmusic.com/manuals/bbw2024upgrade/chapter3.htm#enhanced-melodist
Band-in-a-Box® 2024 DAW Plugin Version 6: New Features Specifically for Reaper®
New with the DAW Plugin Version 6.0, released with Band-in-a-Box® 2024 for Windows: the Reaper® Panel!
This new panel offers built-in specific support for the Reaper® DAW API allowing direct transfer of Band-in-a-Box® files to/from Reaper® tracks!
When you run the Plugin from Reaper®, there is a panel to set the following options:
-BB Track(s) to send: This allows you to select the Plugin tracks that will be sent Reaper.
-Destination Reaper Track: This lets you select the destination Reaper track to receive media content from the Plugin.
-At Bar: You can select a bar in Reaper where the Plugin tracks should be placed.
-Start Below Selected Track: This allows you to place the Plugin tracks below the destination Reaper track.
-Overwrite Reaper Track: You can overwrite previous content on the destination Reaper track.
-Move to Project Folder: With this option, you can move the Plugin tracks to the Reaper project folder.
-Send Reaper Instructions Enable this option to send the Reaper Instructions instead of rendering audio tracks, which is faster.
-Render Audio & Instructions: Enable this option to generate audio files and the Reaper instructions.
-Send Tracks After Generating: This allows the Plugin to automatically send tracks to Reaper after generating.
-Send Audio for MIDI Track: Enable this option to send rendered audio for MIDI tracks.
-Send RealCharts with Audio: If this option is enabled, Enable this option to send RealCharts with audio.
Check out this video highlighting the new Reaper®-specific features: Band-in-a-Box® DAW Plugin Version 6: New Features Specifically for Reaper®
Band-in-a-Box® 2024 DAW Plugin Version 6: New Features Video
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