Hi everybody, hopefully this is the forum to post this question. Basically, I've been at my wits end trying to figure this out, because it doesn't make any sense. Just wondering if anybody has had a similar experience.
I recently built a computer for music, and I installed the scarlett 8i6 and there's no problems installing.
I have a Motif XS7. For a test, I tried coming out of the stereo outs of the motif into inputs 1 & 2 of the scarlett. I start getting these rhythmic crackle popping sounds. Low level but loudish, and steady, not a 60 cycle hum or anything like. The computer and Scarlett are on their own outlet on a Furman ground lift.
I connect a microphone to input 1, no noise, just clean signal.
I connect a guitar to input 1 and and then input 2, no noise, just clean signal
I connect a cassette tape recorder to inputs 1 & 2, no noise, just clean signal
I connect the 1 & 2 outputs from the Scarlett to a mixer. Same noise.
Now here is where it gets really weird. I have three other machines. they have never had any noise issues, and I still have my old music machine. I tried recording the motif to the old machine, while the new machine is off, it records perfect, no noise.
I turn on the new machine, and every other machine makes the same noise, and if I try to record, they record the same sound. That's even if the Scarlett is off.
I installed the Scarlett on a laptop. I tried recording the Motif on inputs 1 & 2. It recorded flawless, no noise. So, the problem is not the Scarlett.
So, now I have a new machine with an I7 chip, 32 gigs of ram and a top of the line gigabyte motherboard, that I truly don't know what it's doing to generate this noise, and pass it to other machines as well.
I know this is long winded, but I just figured if somebody has an idea of what I can turn off in the new machine, I'd appreciate it. I already turned off the audio in the bios for the motherboard sound card. I built this and it's not like I can send this back at this time. It wasn't cheap either.
So, if anybody has an idea, let me know. Thanks for listening and reading. I added an example file.
I tried your file and there was no noise. I normalized it and there is a faint crackle but it would be hidden in a mix. switch off the pc that is causing the problem and play your own mp3 on one of the others. do you get the noise?
even if the Scarlett is switched off is it still connected to the problem pc with a lead?
how close are the other pcs to the problem one? could a faulty lead be broadcasting rf? that's a guess but the only thing i can think of. are there any other peripherals connected to the new pc? try new leads and try switching off other peripherals like the monitor (is it a new one?)
I do not hear the noise either. I had this same issue and it was caused by a USB cable. I heard the noise but nobody else did because it was happening here on playback, not in the recording. It could also be a bad USB jack .. but more likely the cable.
Are you using the factory supplied USB cable on the Focusrite?
Make your sound your own! .. I do not work here, but the benefits are still awesome
Is it a humming noise maybe? Some sort of ground loop? Have you tried to turn one of the power plugs 180°? (if this can be done with your socket and plug, we can do that in Germany) Otherwise you may be able to have a "ground lift" of sorts.
“Musicians”: UltraPak 2024 DAW: StudioOne Pro 6.5 "Instruments": VSTs and REs Notation: Notion 6 Interface: NI Komplete Audio 6 Mic: RØDE NT1-A Controller: Panorama P6/KAWAI VPC1/Atom OS: Win 10 64 Pro
This is how I described the sound caused by an inferior USB cable. When I used the shorter one from the factory it went away .. so I bought a high quality longer one which worked great. It was hard to track down because it wasn't 'always' there. So connecting different things to different inputs was deceiving.
I did the same thing in the beta testing area; I posted a sample and no one else heard the noise, which helped me track it down. I thought it was the new beta version causing it, which was kind of embarrassing .. Apparently the focusrite units can be a bit finicky about the cable. Just my experience which is eerily similar to the OP's.
Last edited by rharv; 01/16/2105:46 AM.
Make your sound your own! .. I do not work here, but the benefits are still awesome
Hi everybody, thank you for your feedback. I am using the cable that came with the scarlett. I will get one that is usb c to usb c and see if that helps the problem.
I have tried moving the pc 10 feet away from everything, it still creates noise.
I have listened to the example on other machines, the noise is there especially on the sustained bass note at the end. I will try to listen at a friend's house. I have recordings of just the noise.
The monitor is old and has never given any rf problems.
Again, thanks for your feedback, I will try your suggestions.
Although I lean toward the USB cable being the culprit.
Do you have any AC cords of these various machines running (parallel) closely next to each other? If so, I would route them perpendicular to each other.
It could also be related to buffer settings in the ASIO driver - try opening up the ASIO driver's control panel and increasing the buffer size little by little until it stops glitching.
Add updated printing options, enhanced tracks settings, smoother use of MGU and SGU (BB files) within PowerTracks, and more with the latest PowerTracks Pro Audio 2024 update!
Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.
Did you know... not only can you download your Band-in-a-Box® Pro, MegaPAK, or PlusPAK purchase - you can also choose to add a flash drive backup copy with the installation files for only $15? It even comes with a Band-in-a-Box® keychain!
For the larger Band-in-a-Box® packages (UltraPAK, UltraPAK+, Audiophile Edition), the hard drive backup copy is available for only $25. This will include a preinstalled and ready to use program, along with your installation files.
Backup copies are offered during the checkout process on our website.
Already purchased your e-delivery version, and now you wish you had a backup copy? It's not too late! If your purchase was for the current version of Band-in-a-Box®, you can still reach out to our team directly to place your backup copy order!
Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.
Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.
Update your Band-in-a-Box® 2024 for Windows® Today!
Update your Band-in-a-Box® 2024 for Windows for free with build 1111!
With this update, there's more control when saving images from the Print Preview window, we've added defaults to the MultiPicker for sorting and font size, updated printing options, updated RealTracks and other content, and addressed user-reported issues with the StylePicker, MIDI Soloists, key signature changes, and more!
A few excerpts:
"The Tracks view is possibly the single most powerful addition in 2024 and opens up a new way to edit and generate accompaniments. Combined with the new MultiPicker Library Window, it makes BIAB nearly perfect as an 'intelligent' composer/arranger program."
"MIDI SuperTracks partial generation showing six variations – each time the section is generated it can be instantly auditioned, re-generated or backed out to a previous generation – and you can do this with any track type. This is MAJOR! This takes musical experimentation and honing an arrangement to a new level, and faster than ever."
"Band in a Box continues to be an expansive musical tool-set for both novice and experienced musicians to experiment, compose, arrange and mix songs, as well as an extensive educational resource. It is huge, with hundreds of functions, more than any one person is likely to ever use. Yet, so is any DAW that I have used. BIAB can do some things that no DAW does, and this year BIAB has more DAW-like functions than ever."
Convenient Ways to Listen to Band-in-a-Box® Songs Created by Program Users!
The User Showcase Forum is an excellent place to share your Band-in-a-Box® songs and listen to songs other program users are creating!
There are other places you can listen to these songs too! Visit our User Showcase page to sort by genre, artist (forum name), song title, and date - each listing will direct you to the forum post for that song.
If you'd rather listen to these songs in one place, head to our Band-in-a-Box® Radio, where you'll have the option to select the genre playlist for your listening pleasure. This page has SoundCloud built in, so it won't redirect you. We've also added the link to the Artists SoundCloud page here, and a link to their forum post.
We hope you find some inspiration from this amazing collection of User Showcase Songs!
Our User Showcase Forum receives more than 50 posts per day, with people sharing their Band-in-a-Box songs and providing feedback for other songs posted.
One of our representatives will be happy to help you over the phone. Our hours of operation are from
6:00AM to 6:00PM PST (GMT -8) Monday thru Friday, and 8:00AM to 4:00PM PST Saturday. We are closed Sunday. You can also send us your questions via email.
One of our representatives will be happy to help you on our Live Chat or by email. Our hours of operation are from
6:00AM to 6:00PM PST (GMT -8) Monday thru Friday; 8:00AM to 4:00PM PST (GMT -8) Saturday; Closed Sunday.
Dansk
Deutsch - Windows
Español
Français - Windows
Italiano - Windows
Nederlands
Polski
Português
Svenskt
русский
Japanese
Simplified Chinese
Traditional Chinese
Korean