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Band-in-a-Box for Macintosh
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Joined: May 2002
Posts: 6,663
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 6,663 |
There are a couple of things you should try.
1. Duplicate your Band-in-a-Box/Preferences folder to save a backup of it, then delete the contents of Preferences.
2. Try running Band-in-a-Box.
3. Close and then try to open it again. Does it open the second time?
4. If not, delete the Preferences again and open. When the program is running, go to the Plugins window, and check to see what third party plugins you have (i.e. other than Apple plugins). Try adding them to the exclude list, and then try running Band-in-a-Box again. Please let us know the details of what you find.
Andrew
PG Music Inc.
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Band-in-a-Box for Macintosh
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Joined: Jul 2016
Posts: 90
Enthusiast
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Joined: Jul 2016
Posts: 90 |
Added safemode.txt to Preferences. It works. Thanks.
Opening the "Plugins Dialog" crashes BIAB.
So, SAFEMODE and don't touch "Plugins Dialog".
Last edited by Mr.BobaLew; 11/23/20 09:11 PM.
Mr. BobaLew
Curmudgeon Emeritus
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Band-in-a-Box for Macintosh
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Joined: Mar 2020
Posts: 28
Enthusiast
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Joined: Mar 2020
Posts: 28 |
thank you for that. I created a plain txt file named as "safemode", seems working, however, it shows "safemode" on the screen as starting BIAB, I wanna ask what is the difference between "safemode" and other modes. Any function was stopped?
MacBook Pro 2020/Cubase 10.5/Komplete 12 Ultimate/SpecSonic KeyScape
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Band-in-a-Box for Macintosh
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Joined: Mar 2014
Posts: 62
Enthusiast
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Enthusiast
Joined: Mar 2014
Posts: 62 |
I can confirm that removing the preferences folder will allow the program to open at least.
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Band-in-a-Box for Macintosh
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Joined: Sep 2014
Posts: 252
Apprentice
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Apprentice
Joined: Sep 2014
Posts: 252 |
try deleting the preference files and start again. Worked for me
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Band-in-a-Box for Macintosh
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Joined: May 2002
Posts: 6,663
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 6,663 |
Hi, Thanks for the replies. ..it shows "safemode" on the screen as starting BIAB, I wanna ask what is the difference between "safemode" and other modes. Any function was stopped? Yes, if you see 'safemode' on the splash screen, that confirms it's working. This is mainly a troubleshooting mode. It runs the program as if it's at factory settings, so it will indeed ignore your personal settings. Mainly it is a convenient way to try the program with the default configuration without having to trash your preferences. So it's not a "long term" solution (safemode.txt in the Preferences folder). The other way to get to factory settings is to just delete the contents of your Preferences folder. Prior to doing that, you should duplicate the folder (click on it and press Command+d, and name it something like Preferences_backup_11-24-2020) then you have the option of restoring your preferences later if need be and you don't need to worry about accidentally deleting an important file. The reason I asked the specific questions in my last post, is that (a) it seems that some people need to clear the Preferences each time they boot the program, and (b) this seems to be a plugin related problem. Opening the "Plugins Dialog" crashes BIAB. Are others able to open the Plugins dialog? And if so, can you check the list of plugins and try excluding (non-Apple) plugins and see if that fixes the problem?
Andrew
PG Music Inc.
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Band-in-a-Box for Macintosh
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Joined: Mar 2020
Posts: 28
Enthusiast
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Enthusiast
Joined: Mar 2020
Posts: 28 |
I'm the one needs to delete the preference every time or is not able to reopen the software. Under the safe mode, everything works, but it is not for a long term.
For plugins, I have
Komplete 12 (native instrument)
Keyscape (spectrusonics)
Otherwise, nothing installed.
How long is PG music supposed to fully resolve the problem of the stabilities under Big Sur?
MacBook Pro 2020/Cubase 10.5/Komplete 12 Ultimate/SpecSonic KeyScape
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Band-in-a-Box for Macintosh
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Joined: May 2002
Posts: 6,663
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 6,663 |
I'm the one needs to delete the preference every time or is not able to reopen the software. Under the safe mode, everything works, but it is not for a long term.
For plugins, I have
Komplete 12 (native instrument)
Keyscape (spectrusonics)
Otherwise, nothing installed.
How long is PG music supposed to fully resolve the problem of the stabilities under Big Sur? Thank you, and can you access the Plugins dialog? Please add those two plugins to the exclude list (or one at a time to test). here is a button in the Plugins dialog to do this. Does this stop the crash from happening?
Andrew
PG Music Inc.
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Band-in-a-Box for Macintosh
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Joined: Mar 2020
Posts: 28
Enthusiast
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Enthusiast
Joined: Mar 2020
Posts: 28 |
I'm the one needs to delete the preference every time or is not able to reopen the software. Under the safe mode, everything works, but it is not for a long term.
For plugins, I have
Komplete 12 (native instrument)
Keyscape (spectrusonics)
Otherwise, nothing installed.
How long is PG music supposed to fully resolve the problem of the stabilities under Big Sur? Thank you, and can you access the Plugins dialog? Please add those two plugins to the exclude list (or one at a time to test). here is a button in the Plugins dialog to do this. Does this stop the crash from happening? I will try then. Fortunately, I don't need the plugins inside the BIAB, will test if there is no issues when I take BIAB as a plugin for Cubase. Thanks. Do you have any plan of a updating version for that issue?
MacBook Pro 2020/Cubase 10.5/Komplete 12 Ultimate/SpecSonic KeyScape
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Band-in-a-Box for Macintosh
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Joined: May 2002
Posts: 6,663
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 6,663 |
Hello,
I will try then. Fortunately, I don't need the plugins inside the BIAB, will test if there is no issues when I take BIAB as a plugin for Cubase. Thanks.
First question, is if you exclude the plugins does this prevent the crash from happening? I am not saying that this is a permanent solution for you, however your answer will assist us in determining the cause of this problem. Do you have any plan of a updating version for that issue? Yes we plan to fix compatibility issues with Big Sur.
Andrew
PG Music Inc.
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Band-in-a-Box for Macintosh
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Joined: Mar 2012
Posts: 172
Apprentice
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Apprentice
Joined: Mar 2012
Posts: 172 |
Going to /Applications/Band-in-a-Box/Preferences and deleting the contents of that folder fixed the issue for me.
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Band-in-a-Box for Macintosh
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Joined: Mar 2020
Posts: 28
Enthusiast
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Enthusiast
Joined: Mar 2020
Posts: 28 |
Sorry but how to put them into exclude list? By clicking the plugin icon, I saw everything was in the exclude list already. Can you help me for that?
MacBook Pro 2020/Cubase 10.5/Komplete 12 Ultimate/SpecSonic KeyScape
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Band-in-a-Box for Macintosh
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Joined: Mar 2020
Posts: 28
Enthusiast
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Enthusiast
Joined: Mar 2020
Posts: 28 |
got it, just check the plugins inside the exclude list. will let you know what will be happened.
MacBook Pro 2020/Cubase 10.5/Komplete 12 Ultimate/SpecSonic KeyScape
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Band-in-a-Box for Macintosh
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Joined: Mar 2020
Posts: 28
Enthusiast
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Enthusiast
Joined: Mar 2020
Posts: 28 |
by doing that, seems work! I deleted all files inside preference including the safemode.txt. Closed and reopened several times, everything fine now. Will tell you if any problem occurs in the future.
MacBook Pro 2020/Cubase 10.5/Komplete 12 Ultimate/SpecSonic KeyScape
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Band-in-a-Box for Macintosh
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Joined: Mar 2020
Posts: 28
Enthusiast
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Enthusiast
Joined: Mar 2020
Posts: 28 |
one more bug here. When importing an audio clip, seems no supporting drag function, takes forever, the only way is to click "import audio...". As opening the file window after clicking that, the size of the windows is out of ratio, the width of the window was changed to very big, out of the screen, needs to scroll the mouse to the right many times before getting the button of "cancel" or "OK"
MacBook Pro 2020/Cubase 10.5/Komplete 12 Ultimate/SpecSonic KeyScape
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Band-in-a-Box for Macintosh
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Joined: May 2002
Posts: 6,663
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 6,663 |
Glad to hear that it's at least booting reliably for you now. Thanks for testing that. I'm sure you have done this already, but you should also check with the plugin manufacturers for Big Sur news/updates.
Regarding the audio edit window, in my testing on Big Sur 11.1 beta, drag and drop to the Audio Edit window appears to be working, although I notice that it is a little "finicky" - e.g. if I start dragging and wait too long before releasing the mouse button, then it doesn't work. If I drag and drop quickly it does work. Also I do not have any issue with the size and/or placement of the confirmation dialog...
Andrew
PG Music Inc.
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Band-in-a-Box for Macintosh
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Joined: Mar 2014
Posts: 62
Enthusiast
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Enthusiast
Joined: Mar 2014
Posts: 62 |
Just FYI it will open once.. maybe a couple times but then you have to removed the files in preference folder again.
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Band-in-a-Box for Macintosh
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Joined: Feb 2018
Posts: 26
Enthusiast
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Enthusiast
Joined: Feb 2018
Posts: 26 |
It's truly unfortunate that none of the issues reported in this thread have been detected and corrected preferably during the long period the Beta version of Big Sur was made available or alternatively immediately after its release, as it happened with pretty much all the other programs I own for Mac.
BIAB is not only (and by far) the most expensive software I have but it is also the one I use professionally on a daily basis. Having been afflicted by pretty much all the situations mentioned above and despite my tolerance to all that magenta and the partial and temporary fix of deleting the preference files, in its current state BIAB is not reliable and surely not fun to use.
So I'd like to leave a strong word of encouragement to BIAB's developers in the hope that very soon they'll manage to fix it so that we, the paying customers, can go back to a trouble free usage of this wonderful software.
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Band-in-a-Box for Macintosh
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Joined: Mar 2014
Posts: 62
Enthusiast
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Enthusiast
Joined: Mar 2014
Posts: 62 |
PLS... I have to agree. I have to hope this is the absolute priority of all the engineers over there.. I use this program every day professionally as well and it's been an absolute disaster trying to use it even remotely normal. :-(
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Band-in-a-Box for Macintosh
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Joined: May 2020
Posts: 1,612
PG Music Staff
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PG Music Staff
Joined: May 2020
Posts: 1,612 |
It's truly unfortunate that none of the issues reported in this thread have been detected and corrected preferably during the long period the Beta version of Big Sur was made available or alternatively immediately after its release, as it happened with pretty much all the other programs I own for Mac. This issue We have been testing Band-in-a-Box on Big Sur and Apple ARM hardware for some time now, basically ever since the first Beta version was available to us, and we had nearly zero problems with it. None of the issues with crashes or pink colours popped up for us at all. Unfortunately, the public release version of Big Sur is not the same as the beta, meaning that we were unable to test on the public version before it was released. There will be announcements and a build update when these compatibility issues are resolved, likely sometime in December.
I work here
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Band-in-a-Box® 2024 for Windows Videos
With the release of Band-in-a-Box® 2024 for Windows, we're adding new videos to our YouTube channel. We'll also post them here when they are published so that you can easily find all of our Band-in-a-Box® 2024 videos in one place!
Whether it's a summary of the new features, demonstrations of the 222 new RealTracks, information on the 2024 49-PAK, demonstrations of our new XPro Styles PAK 6 and Xtra Styles PAKs 17, or detailed tutorials for other Band-in-a-Box® 2024 features, we have you covered!
Reference this forum post for One-Stop Shopping of our Band-in-a-Box® 2024 Videos - we will be updating this post as more videos are added!
RealBand 2024 is Here!
There are over 30 new features to RealBand 2024, including 256 available tracks, 32 VSTi/DXi synth instances, modern color scheme for some windows, Playable RealDrums support, new arrow buttons to change the current time, chord symbols to display in the Track window, 48 tracks to display in the Mixer, the ability to hide any extra masters or auxes in the Mixer, improved handling of VU levels in the Track window, better VU levels display when recording to mono tracks, song preview in the StylePicker, the ability to initiate track generation from the StylePicker, and much more!
RealBand 2024 is included with all Band-in-a-Box 2024 for Windows orders - and our 2024 upgrades are ON SALE until December 31st! Until then, save up to 50% - upgrade for as little as $49!
Check out our Band-in-a-Box® packages page for all the purchase options available.
If you need any help deciding which package is the best option for you, just let us know. We are here to help!
Band-in-a-Box® 2024 for Windows is Here!
Band-in-a-Box® 2024 for Windows is here with over 50 new features and an amazing collection of new content, including 222 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 3, Playable RealDrums Set 2, two new sets of “RealDrums Stems,” XPro Styles PAK 6, Xtra Styles PAK 17, and more!
We're having a SALE on Band-in-a-Box® 2024 Upgrade purchases until December 31, 2023 - save up to 50% when you purchase your Band-in-a-Box® 2024 for Windows Upgrade!
We've packed our Free Bonus PAK & 49-PAK with some incredible Add-ons! The Free Bonus PAK is automatically included with most Band-in-a-Box® for Windows 2024 packages, but for more even more Add-ons (including 50 Unreleased RealTracks!) upgrade it to the 2024 49-PAK for only $49. You can see the full lists of items in each package, and listen to demos here.
Check out our Band-in-a-Box® packages page for all the purchase options available.
If you need any help deciding which package is the best option for you, just let us know. We are here to help!
Band-in-a-Box® 2023 for Mac is macOS Sonoma Compatible!
We're over the moon to announce that the latest Band-in-a-Box® 2023 for Mac Build 707 is compatible with macOS Sonoma!
Refresh your Band-in-a-Box® 2023 for Mac today with this free update to resolve visibility of notation in the Notation Window, apply smoother use of notation features, update to the Drums VU meter, and add the newest version of the DAW Plugin (5.5.13).
Learn more about Build 707 and download it here.
The Band-in-a-Box® 2023 for Mac German, French, and Italian language patches have also been updated with Build 707! Download your Build 707 language patch here.
Revisit: Eyes on Success featuring PG Music Inc., Band-in-a-Box®, and the Updated JAWS Script
In the past, Eyes on Success featured an episode that discussed our company history and Band-in-a-Box® program with Tobin, our chief development officer, including how Band-in-a-Box® is even more accessible with the help of their JAWS screen reader scripts!
Later on this month, Eyes on Success will be releasing an episode that features Gudrun Brunot talking about her new tutorials about how to use Band-in-a-Box® with JAWS.
It's a great idea to pair the two episodes together!
So, while waiting for their Gudrun Brunot episode, take 30 minutes and to listen to this episode from Eyes on Success. To download and listen to the podcast, use the link www.EyesOnSuccess.net/eos_2344_podcast.mp3
Eyes on Success is a weekly radio show / podcast geared to the visually impaired called "Eyes On Success" and that can be found at www.EyesOnSuccess.net.
Find out more about the show and get links to past episodes at www.EyesOnSuccess.net
Find their podcast on iTunes or use the URL: www.EyesOnSuccess.net/eos_podcast
User Tip: How to add drum fills without changing any other tracks
MarioD has shared some great advice when it comes to adding drum fills without changing any other tracks in your song:
There have been a number of questions asking how to add drum fills without changing any other tracks in a song. This is especially important if one is holding a chord for a few measures and wants to add a drum fill prior to the next chord. The following is how to accomplish that:
1-get the instruments/tracks to play like you want but don't worry about the drums for now.
2-generate the song.
3-freeze all tracks
4-unfreeze the drum track
5-add your fills where you want them
6-generated the song again - note this will only generate the drum track and not the frozen tracks
7- when you get the drums like you want them freeze the track
Have your own program tip to share? Post it on our Tips & Tricks forum!
Review - Band-in-a-Box® 2023 for Windows is Overflowing with Features!
Dennis posted his very thorough Band-in-a-Box® review recently, where he dives into some of the new features added with version 2023: Sound-Guy's Band-in-a-Box Review
Read his thoughts on the Download & Install Manager, partial track regeneration, Playable RealTracks, Audio Editing, the addition of SynthMaster, the VST DAW Plugin, and more!
"Band-in-a-Box continues to be an expansive musical tool-set for both novice and experienced musicians to compose, arrange and mix songs, as well as an extensive educational resource. It is, without negative connotation, a monster of a program. Yet, so is any DAW that I have used. No DAW can do some of the things BIAB does, while BIAB can do a lot that DAWs do."
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