PG Music Home Forums PG Music Product Forums Band-in-a-Box for Windows CME XKey not recognized in Midi setup as Input [Resolved]

Index

Print Thread

Go To

CME XKey not recognized in Midi setup as Input [Resolved] #647987 03/22/21 10:45 AM Band-in-a-Box for Windows
Joined: May 2010 Posts: 249 Milky Way Museeker OP Apprentice
OP Museeker Apprentice Joined: May 2010 Posts: 249 Milky Way	Hi folks, I am not sure, if this has to do with the latest Biab updates as I haven´t used my small midi input device CME XKEY 25 lately on a second laptop, but fact is, that it is not recognized by Biab as midi input device. As far as I understood this works without specific drivers before. Now what has happened? What shall I say, everything, that keeps me making music is very annoying to me. Any advice from your sides? Cheers Stefan DAW: Studio One 5.1 Pro Interfaces: Steinberg UR22, Scarlett 8i6 Windows 10 64bit Home Edition Microsoft Windows Version 2004 (Build 19041.685)

Re: CME XKey not recognized in Midi setup as Input Museeker #647990 03/22/21 11:23 AM Band-in-a-Box for Windows
Joined: Dec 2002 Posts: 11,384 Wauconda DrDan Veteran
DrDan Veteran Joined: Dec 2002 Posts: 11,384 Wauconda	Here is my setup for my SL88 Keyboard which I was surprised (since I had never tried to connect it to BIAB) to find that it appears to be fully connected and functional in BIAB. It is always about the drivers. However, all my midi input with keyboard is done in Reaper which simply loves my SL88 as much as I do. Just for the record, I don't record anything in BIAB. All BIAB tracks go to my DAW where recording is added. Dan Attached Files (Click to download or enlarge) (Only available when you are logged in) Capture.JPG (144.42 KB, 120 downloads) Dan, BIAB2024, SoundCloud Win11, i7(12thGen), 32GB, 1TB SSD(M.2 NVMe SSD), 2TB Libraries, 1 TB(WD-Black), 2TB SSD(M.2 NVMe SSD)Data, Motu Audio Express, Keystation 61, SL88 Studio, Reaper

Re: CME XKey not recognized in Midi setup as Input Museeker #647991 03/22/21 11:26 AM Band-in-a-Box for Windows
Joined: Dec 2003 Posts: 20,784 Hamlin NY MarioD Veteran
MarioD Veteran Joined: Dec 2003 Posts: 20,784 Hamlin NY	Here is what I would do: 1-turn off your computer 2-unplug your keyboard 3-turn on your computer 4-plug in your keyboard That should make it work. If that works then do this: 1-right click on the start icon - bottom left in the taskbar then click on device manager 2-click on universal serial bus controllers 3-click on USB hub 4-click on properties 5-click on power management 6-uncheck allow computer....etc repeat #3 thru #6 for each USB hub Attached Files (Click to download or enlarge) (Only available when you are logged in) Device Manager.jpg (294.46 KB, 118 downloads) Me, it's not about how many times you fail, it's about how many times you get back up. Cop, that's not how field sobriety tests work. 64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware

Re: CME XKey not recognized in Midi setup as Input Museeker #647994 03/22/21 11:47 AM Band-in-a-Box for Windows
Joined: Mar 2018 Posts: 5,786 Rustyspoon# Veteran
Rustyspoon# Veteran Joined: Mar 2018 Posts: 5,786	"without specific drivers..." Bluetooth? If yes, most likely it would not work with windows Ble (bluetooth )driver, unless of course you use official CME dongle. If you have Wired connection, it should connect as a midi device. If I remember correctly, you do have to "turn it on", I think just pluging it to PC would put it in charging mode (if it is Bluetooth model) BIAB or not BIAB.... Download Xkey piano and see if your keyboard works with your PC with connection you are trying to establish. https://xkeyair.com/xkey-downloads/ Good luck.

Re: CME XKey not recognized in Midi setup as Input Museeker #648015 03/22/21 03:14 PM Band-in-a-Box for Windows
Joined: May 2020 Posts: 1,629 Victoria, BC Simon - PG Music PG Music Staff
Simon - PG Music PG Music Staff Joined: May 2020 Posts: 1,629 Victoria, BC	I have a (wired) Xkey 37 here and it works perfectly in BIAB (Windows and Mac). Make sure you've downloaded all the software from Xkey, as there may be a firmware update waiting, and as others have mentioned, you will need a specific driver for it to work over bluetooth if that's the version you have. I work here

Re: CME XKey not recognized in Midi setup as Input Museeker #648145 03/23/21 10:37 AM Band-in-a-Box for Windows
Joined: May 2010 Posts: 249 Milky Way Museeker OP Apprentice
OP Museeker Apprentice Joined: May 2010 Posts: 249 Milky Way	Thanks for your tipps! I needed to switch to an older laptop after my other one hat power cable issues. Obviously the xkey keyboard needs so sort of driver ( which I could not simply download on the CME site). The email to support function is not working for me on their side. Seems I can´t progres from here with my means now. Wait for my new power cable, that hopefully arrives soon. Cheers from unlucky Stefan :-( DAW: Studio One 5.1 Pro Interfaces: Steinberg UR22, Scarlett 8i6 Windows 10 64bit Home Edition Microsoft Windows Version 2004 (Build 19041.685)

Re: CME XKey not recognized in Midi setup as Input Museeker #648759 03/26/21 04:00 PM Band-in-a-Box for Windows
Joined: Mar 2018 Posts: 5,786 Rustyspoon# Veteran
Rustyspoon# Veteran Joined: Mar 2018 Posts: 5,786	I do not believe you need any drivers if you use USB cable directly connecting it to PC. Windos will most likely not support Bluetooth MIDI unless you have CME dongle (as I mentioned earlier). Keyboard has a very nice build, but CME company is reckless when it comes to customer service. Send me a private message, I might have original driver I can give you.

Re: CME XKey not recognized in Midi setup as Input Museeker #648799 03/27/21 02:12 AM Band-in-a-Box for Windows
Joined: Jun 2012 Posts: 18,353 Melbourne, Australia AudioTrack Veteran
AudioTrack Veteran Joined: Jun 2012 Posts: 18,353 Melbourne, Australia	Keep us informed on your outcome, Stefan, whether successful or otherwise. This can assist others to resolve issues in the future, also. BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones

Re: CME XKey not recognized in Midi setup as Input Museeker #648825 03/27/21 05:58 AM Band-in-a-Box for Windows
Joined: May 2010 Posts: 249 Milky Way Museeker OP Apprentice
OP Museeker Apprentice Joined: May 2010 Posts: 249 Milky Way	Hi Rustyspoon, yes, CME support seems to sleep well.... did you receive my message with my Email address? Thanks in advance :-) Cheers Stefan DAW: Studio One 5.1 Pro Interfaces: Steinberg UR22, Scarlett 8i6 Windows 10 64bit Home Edition Microsoft Windows Version 2004 (Build 19041.685)

Re: CME XKey not recognized in Midi setup as Input Museeker #648918 03/27/21 07:58 PM Band-in-a-Box for Windows
Joined: May 2010 Posts: 249 Milky Way Museeker OP Apprentice
OP Museeker Apprentice Joined: May 2010 Posts: 249 Milky Way	Hey Rustyspoon, MarioD and all, thanks for the SW XKeyPlus V.2.5 Rusty. Unfortunatelly I hat already installed this one. If I call it, there are no usefull opeerations I can do. The interesting buttons are all disabled. See screeshot attached. Since my 2 XKey keyboards (not wireless) are several years in use, I wouldn´t even know any serial number if I this button to register it would be enabled though. The barcodes on the back of the bigger keyboard does not look like a searial. The keyboard is simply not recoginized after plugging it in. As it seems to me. On my other laptop it worked at least for the smaller one. The bigger one was also lost at one point in time. probably a windows update?! I also unchecked your suggestion in the power management of the USB controlers Mario. The led from the XKey is flashing all the time in an on-off manner. As before. Wrote to the CME support a second time after. Hope get some usefull information (somewhere). Thanks for giving your advice..... Cheers Stefan Attached Files (Click to download or enlarge) (Only available when you are logged in) XKey_Problem.png (823.84 KB, 4 downloads) Last edited by Museeker; 03/27/21 07:58 PM. DAW: Studio One 5.1 Pro Interfaces: Steinberg UR22, Scarlett 8i6 Windows 10 64bit Home Edition Microsoft Windows Version 2004 (Build 19041.685)

Re: CME XKey not recognized in Midi setup as Input Museeker #648970 03/28/21 03:37 AM Band-in-a-Box for Windows
Joined: Dec 2003 Posts: 20,784 Hamlin NY MarioD Veteran
MarioD Veteran Joined: Dec 2003 Posts: 20,784 Hamlin NY	According to this your serial number will appear automatically in XKey Plus. https://xkeyair.com/join-xkey-community/ Since it doesn't show and your computer can't find it I wonder if the Xkey isn't getting enough power from your USB port. If possible I would connect the XKey to a powered USB hub. If what I surmise is the problem this should correct it. Me, it's not about how many times you fail, it's about how many times you get back up. Cop, that's not how field sobriety tests work. 64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware

Re: CME XKey not recognized in Midi setup as Input Museeker #648974 03/28/21 04:13 AM Band-in-a-Box for Windows
Joined: Mar 2018 Posts: 5,786 Rustyspoon# Veteran
Rustyspoon# Veteran Joined: Mar 2018 Posts: 5,786	I think you mentioned it is a Bluetooth model? If yes: Without anything running (no BIAB, nothing) what happens when you plug in your keyboard to computer with USB cable? a)Do you hear bling sound of item connected? b)If not, do you see GREEN light where the plug is, showing that keyboard is charging? If you do not see that green light, 3 most likely causes: #1 Your cable is defective #2 Your computer port is non responsive #3 Your CME is defective --------------------------------------------- Troubleshooting (for Bluetooth CME) Does your PC USB port, the one you are trying to connect CME works with anything else? Flashdrive or such? If yes-> take your keyboard and plug it to a wall USB charger (using same cable) that has USB ( even external battery pack should work) If you do not see green light, replace cable. If changing out cable will not give you green light at keyboard when plugged in to external power source, most likely there is an issue with keyboard. --------------------------------------------- Having said that. I think you mentioned you have 2 of them? (maybe I am wrong). It is highly unlikely that both will fail at same time. I would focus on cable and USB port. P.S. Mario, The Bluetooth version has internal battery. So even if it charged by 3%, it should not have issues with power at laptop.

Re: CME XKey not recognized in Midi setup as Input Museeker #648977 03/28/21 04:26 AM Band-in-a-Box for Windows
Joined: May 2010 Posts: 249 Milky Way Museeker OP Apprentice
OP Museeker Apprentice Joined: May 2010 Posts: 249 Milky Way	Hey folks, thanks for thinking about it futher. I have a USB power Xkey25+37. They used to work and now none of them do on my substitute laptop. They light at the mini USB port at the xkey flashes red. I guess a pover supply issue too. But how can both go out of order at the same time (windows update?). I tried different cables and puut the cables even directly in the socket in the wall. Still blinking red. Probably a global conspiracy ;-) These xkeys a pretty slim on my desk and sometimes they are sufficient to work with. On my old laptop I also had issues lately with the xkeys though. With all this trouble I will get a hardware and software specialist before I can continue to be a muscian in the first place (in my spare time.....) Cheers Stefan DAW: Studio One 5.1 Pro Interfaces: Steinberg UR22, Scarlett 8i6 Windows 10 64bit Home Edition Microsoft Windows Version 2004 (Build 19041.685)

Re: CME XKey not recognized in Midi setup as Input Museeker #648983 03/28/21 05:04 AM Band-in-a-Box for Windows
Joined: Mar 2018 Posts: 5,786 Rustyspoon# Veteran
Rustyspoon# Veteran Joined: Mar 2018 Posts: 5,786	So none of them are Bluetooth, right?? --------------------- Factory reset: In order to reset your device to factory default you would need to press and hold Oct +/- ==> while you are connected with the USB cable. Last edited by Rustyspoon#; 03/28/21 05:07 AM.

Re: CME XKey not recognized in Midi setup as Input Museeker #648994 03/28/21 05:49 AM Band-in-a-Box for Windows
Joined: May 2010 Posts: 249 Milky Way Museeker OP Apprentice
OP Museeker Apprentice Joined: May 2010 Posts: 249 Milky Way	Hello Rusty after the factory reset I find the usb driver having issues. Text from the Error window..... Beim Start des Geräts USB\VID_0000&PID_0002\5&24fad652&0&4 ist ein Problem aufgetreten. Devicename: usb.inf Class-GUID: {36fc9e60-c465-11cf-8056-444553540000} Service: lower Filter: upper Filter: Problem: 0x2B Problemstatus: 0x0 - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9c205a39-1250-487d-abd7-e831c6290539}" /> <EventID>400</EventID> <Version>0</Version> <Level>4</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x4000000000000000</Keywords> <TimeCreated SystemTime="2021-03-28T15:23:46.1407052Z" /> <EventRecordID>984</EventRecordID> <Correlation /> <Execution ProcessID="4" ThreadID="7484" /> <Channel>Microsoft-Windows-Kernel-PnP/Configuration</Channel> <Computer>DESKTOP-NHIR846</Computer> <Security UserID="S-1-5-18" /> </System> - <EventData> <Data Name="DeviceInstanceId">USB\VID_0000&PID_0002\5&24fad652&0&4</Data> <Data Name="DriverName">usb.inf</Data> <Data Name="ClassGuid">{36fc9e60-c465-11cf-8056-444553540000}</Data> <Data Name="DriverDate">06/21/2006</Data> <Data Name="DriverVersion">10.0.19041.488</Data> <Data Name="DriverProvider">Microsoft</Data> <Data Name="DriverInbox">true</Data> <Data Name="DriverSection">BADDEVICE.Dev.NT</Data> <Data Name="DriverRank">0xff0000</Data> <Data Name="MatchingDeviceId">USB\DEVICE_DESCRIPTOR_FAILURE</Data> <Data Name="OutrankedDrivers">usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000</Data> <Data Name="DeviceUpdated">false</Data> <Data Name="Status">0x0</Data> <Data Name="ParentDeviceInstanceId">USB\ROOT_HUB30\4&14c8f0f4&0&0</Data> </EventData> </Event> Text from the Warning window..... Das Gerät USB\VID_0000&PID_0002\5&24fad652&0&3 wurde aufgrund einer teilweisen oder mehrdeutigen Übereinstimmung nicht migriert. ID der letzten Geräteinstanz: USB\VID_045E&PID_07B2\5&24fad652&0&3 Klassen-GUID: {36fc9e60-c465-11cf-8056-444553540000} Speicherortpfad: ACPI(_SB_)#ACPI(PCI0)#ACPI(XHC_)#ACPI(RHUB)#ACPI(HSP3) Migrationsrang: 0xF000FFFFFFFF0020 Vorhanden: false Status: 0xC0000719 - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9c205a39-1250-487d-abd7-e831c6290539}" /> <EventID>442</EventID> <Version>0</Version> <Level>3</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x4000000000000000</Keywords> <TimeCreated SystemTime="2021-03-23T19:26:05.9667159Z" /> <EventRecordID>475</EventRecordID> <Correlation /> <Execution ProcessID="4" ThreadID="324" /> <Channel>Microsoft-Windows-Kernel-PnP/Configuration</Channel> <Computer>DESKTOP-NHIR846</Computer> <Security UserID="S-1-5-18" /> </System> - <EventData> <Data Name="DeviceInstanceId">USB\VID_0000&PID_0002\5&24fad652&0&3</Data> <Data Name="LastDeviceInstanceId">USB\VID_045E&PID_07B2\5&24fad652&0&3</Data> <Data Name="ClassGuid">{36fc9e60-c465-11cf-8056-444553540000}</Data> <Data Name="LocationPath">ACPI(_SB_)#ACPI(PCI0)#ACPI(XHC_)#ACPI(RHUB)#ACPI(HSP3)</Data> <Data Name="MigrationRank">0xf000ffffffff0020</Data> <Data Name="Present">false</Data> <Data Name="Status">0xc0000719</Data> </EventData> </Event> This message is from the reset of the Xkey 25. When I saw these errors 2 or 3 days ago I deactivated the devices as a try to let the operating system start new again. Did not work though. In terms of chronology, the 25 keys modell still worked when the 37 keys was already not being recognized in the device settings of my DAW (Studio One). But as both keyboard are now not working anymore due to usb driver issues, I think that one of the windows update produced this problem. As I use a bigger keyboard usually, I did not realize it immediately, only some time after the update. Does that ring a bell to someone. Happy for feedback. Cheers Stefan DAW: Studio One 5.1 Pro Interfaces: Steinberg UR22, Scarlett 8i6 Windows 10 64bit Home Edition Microsoft Windows Version 2004 (Build 19041.685)

Go To

Moderated by Andrew - PG Music, Blake - PG Music, Callie - PG Music, Catherine, Jeff Yankauer, PeterGannon, pgmoderation

Link Copied to Clipboard

ChatPG

Ask sales and support questions about Band-in-a-Box using natural language.

ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.

PG Music News

April 12, 2024

Update Your PowerTracks Pro Audio 2024 Today!

Add updated printing options, enhanced tracks settings, smoother use of MGU and SGU (BB files) within PowerTracks, and more with the latest PowerTracks Pro Audio 2024 update!

Learn more about this free update for PowerTracks Pro Audio & download it at www.pgmusic.com/support_windows_pt.htm#2024_5

April 09, 2024

The Newest RealBand 2024 Update is Here!

The newest RealBand 2024 Build 5 update is now available!

Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.

This free update is available to all RealBand 2024 users. To learn more about this update and download it, head to www.pgmusic.com/support.realband.htm#20245

April 05, 2024

The Band-in-a-Box® Flash Drive Backup Option

Today (April 5) is National Flash Drive Day!

Did you know... not only can you download your Band-in-a-Box® Pro, MegaPAK, or PlusPAK purchase - you can also choose to add a flash drive backup copy with the installation files for only $15? It even comes with a Band-in-a-Box® keychain!

For the larger Band-in-a-Box® packages (UltraPAK, UltraPAK+, Audiophile Edition), the hard drive backup copy is available for only $25. This will include a preinstalled and ready to use program, along with your installation files.

Backup copies are offered during the checkout process on our website.

Already purchased your e-delivery version, and now you wish you had a backup copy? It's not too late! If your purchase was for the current version of Band-in-a-Box®, you can still reach out to our team directly to place your backup copy order!

Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.

Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.

April 04, 2024

Update your Band-in-a-Box® 2024 for Windows® Today!

Update your Band-in-a-Box® 2024 for Windows for free with build 1111!

With this update, there's more control when saving images from the Print Preview window, we've added defaults to the MultiPicker for sorting and font size, updated printing options, updated RealTracks and other content, and addressed user-reported issues with the StylePicker, MIDI Soloists, key signature changes, and more!

Learn more about this free update for Band-in-a-Box® 2024 for Windows at www.pgmusic.com/support_windowsupdates.htm#1111

March 28, 2024

Band-in-a-Box® 2024 Review: 4.75 out of 5 Stars!

If you're looking for a in-depth review of the newest Band-in-a-Box® 2024 for Windows version, you'll definitely find it with Sound-Guy's latest review, Band-in-a-Box® 2024 for Windows Review: Incredible new capabilities to experiment, compose, arrange and mix songs.

A few excerpts:
"The Tracks view is possibly the single most powerful addition in 2024 and opens up a new way to edit and generate accompaniments. Combined with the new MultiPicker Library Window, it makes BIAB nearly perfect as an 'intelligent' composer/arranger program."

"MIDI SuperTracks partial generation showing six variations – each time the section is generated it can be instantly auditioned, re-generated or backed out to a previous generation – and you can do this with any track type. This is MAJOR! This takes musical experimentation and honing an arrangement to a new level, and faster than ever."

"Band in a Box continues to be an expansive musical tool-set for both novice and experienced musicians to experiment, compose, arrange and mix songs, as well as an extensive educational resource. It is huge, with hundreds of functions, more than any one person is likely to ever use. Yet, so is any DAW that I have used. BIAB can do some things that no DAW does, and this year BIAB has more DAW-like functions than ever."

March 15, 2024

Convenient Ways to Listen to Band-in-a-Box® Songs Created by Program Users!

The User Showcase Forum is an excellent place to share your Band-in-a-Box® songs and listen to songs other program users are creating!

There are other places you can listen to these songs too! Visit our User Showcase page to sort by genre, artist (forum name), song title, and date - each listing will direct you to the forum post for that song.

If you'd rather listen to these songs in one place, head to our Band-in-a-Box® Radio, where you'll have the option to select the genre playlist for your listening pleasure. This page has SoundCloud built in, so it won't redirect you. We've also added the link to the Artists SoundCloud page here, and a link to their forum post.

We hope you find some inspiration from this amazing collection of User Showcase Songs!

February 21, 2024

Congratulations to the 2023 User Showcase Award Winners!

We've just announced the 2023 User Showcase Award Winners!

There are 45 winners, each receiving a Band-in-a-Box 2024 UltraPAK! Read the official announcement to see if you've won.

Our User Showcase Forum receives more than 50 posts per day, with people sharing their Band-in-a-Box songs and providing feedback for other songs posted.

Thank you to everyone who has contributed!

More News