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Band-in-a-Box for Windows
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Ever since I upgrade to BIAB 2021, I'm having tones of issue.
All kind of errors, the process don't close properly, so I'm getting a lot of open processes in the Task manager, the program doesn't don't connect properly with my sound card and other frequently different errors.
Does anyone else having this problem?
):
Goldy
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Band-in-a-Box for Windows
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Joined: May 2020
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PG Music Staff
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Hi Goldy and welcome to the forums!
What operating system are you using, and which build? Please right click on the Start menu and choose Run, then enter in winver and press enter. What version number and build number are showing here?
Also, in Band-in-a-Box, go to the Help menu, and click About Band-in-a-Box. Near the top of that window, it will have Version 20xx and a number in brackets - what is that number?
I work here
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Band-in-a-Box for Windows
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Does anyone else having this problem?
):
Well no. Current version is very stable have not seen any shutdowns or lock ups in a very long long time. But drivers can be tricky to figure out and get them right.
Dan, BIAB2024, SoundCloud Win11, i7(12thGen), 32GB, 1TB SSD(M.2 NVMe SSD), 2TB Libraries, 1 TB(WD-Black), 2TB SSD(M.2 NVMe SSD)Data, Motu Audio Express, Keystation 61, SL88 Studio, Reaper
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Band-in-a-Box for Windows
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Joined: May 2020
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PG Music Staff
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PG Music Staff
Joined: May 2020
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drivers can be tricky to figure out and get them right. Agreed. In addition, memory errors in your computer could cause the multiple processes issue - this particular problem is not one we have encountered here at PG. Given the other issues you're having, I'd recommend having your computer checked out (or at least run some diagnostics on it, like Memtest86 or similar). As well, make sure your Windows is up to date - Windows build 20H2 and 2004 both seem to be stable with BIAB, where older build versions like 1903 and 1909 were problematic.
Last edited by Simon - PG Music; 05/18/21 12:36 PM.
I work here
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Band-in-a-Box for Windows
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Goldy.
as well as above please give details on your pc config;
also what sound device are you useing ?
best
oldmuso.
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Band-in-a-Box for Windows
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Joined: Jun 2017
Posts: 2,945
PG Music Staff
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PG Music Staff
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Ever since I upgrade to BIAB 2021, I'm having tones of issue.
All kind of errors, the process don't close properly, so I'm getting a lot of open processes in the Task manager, the program doesn't don't connect properly with my sound card and other frequently different errors.
Does anyone else having this problem?
):
Hello Goldy, It will really help us determine what exactly might be going on as well if you can provide as many specific details as you can about the errors you are getting, such as the full wording, and what in specific you're doing within the program (including menus accessed, actions taken, etc) when these messages pop up. Being as detailed as possible will give us a starting point to go from - but also, as was previously mentioned - including your computer's specs and any external devices you may be using (exact make and model) would also help a great deal. If it's easier for you, you can always take screenshots of the requested information and e-mail it to support@pgmusic.com for further assistance.
Cheers,
Ember
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Band-in-a-Box for Windows
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One message and no response!
Troll?
Me, it's not about how many times you fail, it's about how many times you get back up.
Cop, that's not how field sobriety tests work.
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Band-in-a-Box for Windows
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One message and no response!
Troll?
I somehow doubt it as the O/P first registered in 2014.
BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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Band-in-a-Box for Windows
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One message and no response!
Troll?
I somehow doubt it as the O/P first registered in 2014. Good catch! I missed that so I stand corrected.
Me, it's not about how many times you fail, it's about how many times you get back up.
Cop, that's not how field sobriety tests work.
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Band-in-a-Box for Windows
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While we have been victimized here by one-post trolls, and shaken by more concerted efforts to disrupt like that sociology class experiment, we need to be careful not to discourage new posters (and we are guilty of having done so).
Goldy was given the option by PG Music staff to contact PG Music Support, so it wouldn't even be wrong if he/she did not return here.
But Goldy, if you want to give us a shot, we are fellow users who can usually help, or at the very least, refine the problem(s). It is true that BIAB 2021 introduced several new features and it took many builds to identify and correct problems. Now, however, it seems to be quite stable, so lets work to solve your problems.
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Band-in-a-Box for Windows
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OK guys. First - no troll  . I could find this thread and thought it wasn't published yet. Now to the issue. I'm working with this issue for a while with PG support. What I was experience was all sort of strange behavior. Some time when I open a song, it started with a kind of noise that getting stronger. Some time no sound at all. Some time all works fine. Like i mention every song - a new process. All sort of errors about the sound interface coming now and then. No problem what so ever with other music software like Cubase. Together with PG we tried all kind of definition with the sound card - didn't help. All in all two day a go I gave up uninstall it and went back to ver 2020. For now all is work great like it use to be. Make no mistake - i love BIAB and use it a lot. My computer run win 7, 16MB Ram, C-SSD,D-SSD, E-Normal disk (1TB). BIAB sits on E. Sound card - fireface 400, connect thru Firewire. On the sound control panel, I use ASIO (We tried also MME and WAS). Like I wrote, we tried al sort of definition - didn't help. Realy strange. I'm using BIAB for quit a while, and never had any problem at all.
Last edited by Goldy; 05/19/21 07:15 AM.
Goldy
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Band-in-a-Box for Windows
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Sound card - fireface 400, connect thru Firewire? Does that box have a USB option? I gave up on Firewire years ago.
Dan, BIAB2024, SoundCloud Win11, i7(12thGen), 32GB, 1TB SSD(M.2 NVMe SSD), 2TB Libraries, 1 TB(WD-Black), 2TB SSD(M.2 NVMe SSD)Data, Motu Audio Express, Keystation 61, SL88 Studio, Reaper
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Band-in-a-Box for Windows
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Goldy
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Band-in-a-Box for Windows
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Some more info:
1. I'm a computer tech by profession.
2. Test mem - OK
3. sfc / scannow - OK
4. uninstalled, reboot and re installed the FireFace drivers.
5. Reset BIAB definition back to default.
6. Windows build: 7601 service Pack 1.
7. AV - Kaspersky (tried to disabled it).
Like I said, now, in Ver 2020 - now problem any more.
I'll wait for a week, just to be sure all is well now, and tried to upgrade again.
Simon, I'm willing to send you the log of "get system info" if it will help.
Goldy
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Band-in-a-Box for Windows
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PG Music Staff
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Goldy - I have a Fireface 800 which uses the exact same driver as the 400, and it works well in BIAB. Can you confirm that you're using the latest driver and firmware for the Fireface? Latest driver version is 3.125, firmware is 1.71: https://rme-audio.com/downloads.htmlAs well, use the Fireface settings app in your taskbar to change the sample rate and buffer for the Fireface - use 44,100hz and set the buffer relatively high - 256, 512, 1024, etc... Firewire devices often have issues with certain Firewire chipsets - in particular, the Texas Instruments chipsets are usually considered the best but some others might work well or not at all. Perhaps a different Firewire card could help. I mostly use my Mac Pro which I think has the TI chip, but I've also used cards from Agere/Lucent that worked well. In addition, please right click on the Start menu and choose Run, then enter in winver and press enter. What version number and build number are showing here? The latest Windows version is 20H2 - try updating if you can. *EDIT* Your response came through while I was typing mine - forget about the Windows version as I missed that you're on Win7. Try the buffer and sample rate settings and see how that goes.
Last edited by Simon - PG Music; 05/19/21 08:50 AM.
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Thanks Simon. 1.confirm that you're using the latest driver and firmware for the Fireface? - Yes (Version 3.125). 2.change the sample rate and buffer for the Fireface - use 44,100hz and set the buffer relatively high. - 512 and 44,100hz. 3. Firewire chipsets - the Texas Instruments. Not sure, but I have a feeling that maybe it has something to do with the "Plugin" changing between 2020 and 2021. Just a gut-feeling.
Goldy
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Band-in-a-Box for Windows
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T
Not sure, but I have a feeling that maybe it has something to do with the "Plugin" changing between 2020 and 2021.
Just a gut-feeling.
Are you having issues with the BIAB-VST or BIAB? What do you mean by Plugin?
Dan, BIAB2024, SoundCloud Win11, i7(12thGen), 32GB, 1TB SSD(M.2 NVMe SSD), 2TB Libraries, 1 TB(WD-Black), 2TB SSD(M.2 NVMe SSD)Data, Motu Audio Express, Keystation 61, SL88 Studio, Reaper
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Goldy.
you say that all is good with bb 2020.
thus i suggest that you do the following.
1. go into your bb2020 audio and midi driver settings.
and write down those settings.
2. NOW go into your bb 2021 audio and midi driver settings.
write down the settings once again.
DO YOU SEE ANY DISCREPENCIES BETWEEN THE TWO SETS OF SETTINGS ?
there are lots of musicians on these forums that are techs or ex retd techs ; thus between us all we should be able to figure the problem/solution out.
simon is always correct with all his good advice includeing TI chipsets are best for FW.
best
oldmuso
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Band-in-a-Box for Windows
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I’m reading after a lot of new information has been supplied. Very good.
I stopped using a FireWire device by Tascam years ago when they refused to release the updated driver they had. But I did go through the drill with a FireWire card with TI chipset, and Windows had dropped FireWire support. At this point I can’t help.
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Band-in-a-Box for Windows
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Hi. I had to uninstall 2021 and reinstall 2020, so no more 2021
Goldy
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Update Your PowerTracks Pro Audio 2024 Today!
The Newest RealBand 2024 Update is Here!
The newest RealBand 2024 Build 5 update is now available!
Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.
This free update is available to all RealBand 2024 users. To learn more about this update and download it, head to www.pgmusic.com/support.realband.htm#20245
The Band-in-a-Box® Flash Drive Backup Option
Today (April 5) is National Flash Drive Day!
Did you know... not only can you download your Band-in-a-Box® Pro, MegaPAK, or PlusPAK purchase - you can also choose to add a flash drive backup copy with the installation files for only $15? It even comes with a Band-in-a-Box® keychain!
For the larger Band-in-a-Box® packages (UltraPAK, UltraPAK+, Audiophile Edition), the hard drive backup copy is available for only $25. This will include a preinstalled and ready to use program, along with your installation files.
Backup copies are offered during the checkout process on our website.
Already purchased your e-delivery version, and now you wish you had a backup copy? It's not too late! If your purchase was for the current version of Band-in-a-Box®, you can still reach out to our team directly to place your backup copy order!
Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.
Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.
Update your Band-in-a-Box® 2024 for Windows® Today!
Update your Band-in-a-Box® 2024 for Windows for free with build 1111!
With this update, there's more control when saving images from the Print Preview window, we've added defaults to the MultiPicker for sorting and font size, updated printing options, updated RealTracks and other content, and addressed user-reported issues with the StylePicker, MIDI Soloists, key signature changes, and more!
Learn more about this free update for Band-in-a-Box® 2024 for Windows at www.pgmusic.com/support_windowsupdates.htm#1111
Band-in-a-Box® 2024 Review: 4.75 out of 5 Stars!
If you're looking for a in-depth review of the newest Band-in-a-Box® 2024 for Windows version, you'll definitely find it with Sound-Guy's latest review, Band-in-a-Box® 2024 for Windows Review: Incredible new capabilities to experiment, compose, arrange and mix songs.
A few excerpts:
"The Tracks view is possibly the single most powerful addition in 2024 and opens up a new way to edit and generate accompaniments. Combined with the new MultiPicker Library Window, it makes BIAB nearly perfect as an 'intelligent' composer/arranger program."
"MIDI SuperTracks partial generation showing six variations – each time the section is generated it can be instantly auditioned, re-generated or backed out to a previous generation – and you can do this with any track type. This is MAJOR! This takes musical experimentation and honing an arrangement to a new level, and faster than ever."
"Band in a Box continues to be an expansive musical tool-set for both novice and experienced musicians to experiment, compose, arrange and mix songs, as well as an extensive educational resource. It is huge, with hundreds of functions, more than any one person is likely to ever use. Yet, so is any DAW that I have used. BIAB can do some things that no DAW does, and this year BIAB has more DAW-like functions than ever."
Convenient Ways to Listen to Band-in-a-Box® Songs Created by Program Users!
The User Showcase Forum is an excellent place to share your Band-in-a-Box® songs and listen to songs other program users are creating!
There are other places you can listen to these songs too! Visit our User Showcase page to sort by genre, artist (forum name), song title, and date - each listing will direct you to the forum post for that song.
If you'd rather listen to these songs in one place, head to our Band-in-a-Box® Radio, where you'll have the option to select the genre playlist for your listening pleasure. This page has SoundCloud built in, so it won't redirect you. We've also added the link to the Artists SoundCloud page here, and a link to their forum post.
We hope you find some inspiration from this amazing collection of User Showcase Songs!
Congratulations to the 2023 User Showcase Award Winners!
We've just announced the 2023 User Showcase Award Winners!
There are 45 winners, each receiving a Band-in-a-Box 2024 UltraPAK! Read the official announcement to see if you've won.
Our User Showcase Forum receives more than 50 posts per day, with people sharing their Band-in-a-Box songs and providing feedback for other songs posted.
Thank you to everyone who has contributed!
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