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Band-in-a-Box for Macintosh
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Joined: Jul 2019
Posts: 251
Apprentice
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OP
Apprentice
Joined: Jul 2019
Posts: 251 |
I've been having a recurring issue with the '21 version crashing when I regenerate a song. Has happened with multiple styles, multiple instruments. I've updated to the current build (509) and the issue still exists. It may have something to do with regenerating tracks at double or half time, I have a couple of those in there.
The issue is more frequent if I have more than one instrument set at double or half time. I have not noticed the crashing when all instruments are set to normal time. Just wanted to pass this along.
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Band-in-a-Box for Macintosh
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Joined: Jul 2019
Posts: 251
Apprentice
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OP
Apprentice
Joined: Jul 2019
Posts: 251 |
This crash is still happening. Regenerated a track with only 3 instruments, all of them in normal time.
The instruments are:
3496 acoustic bass
3058 acoustic guitar
3142 5 string fiddle
Crash occurs when I regenerate the track. Typically happens after several regenerations. The problem report my Mac generated says it's an
EXC_CRASH (SIGABRT)
Exception Codes 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Not being a programmer I don't know if this is sufficient info. However, every time the crash occurs it generates the "Band-in-a-box quite unexpectedly" message with prompts to report it to Apple.
I'm running a 2019 iMac with 16 GB of memory and my OS is Catalina, version 10.15.7
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Band-in-a-Box for Macintosh
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Joined: Apr 2017
Posts: 1,192
Expert
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Expert
Joined: Apr 2017
Posts: 1,192 |
Open the Activity Monitor — you can do this right after the crash. See of any line under CPU is now in red. If so, double-click to open it. Now click on Open Files and Ports and scroll all the way down. This may show of there was a conflict with a file, .kxt or app when the crash occurred. It probably won't show BIAB and that's ok, I'd be surprised if it did.
If you copy and paste that line, we can all see it. That one at the bottom of the list is the only line we need to see, the one that popped up when the crash occurred. None of the rest are important.
I'm working with Apple right now on a similar issue between Dropbox and Corel. Let's just say that one company's being quite stubborn about this but the Activity Monitor doesn't lie.
BIAB 2023 Audiophile, 24/60 Core M2 Mac Studio Ultra/8TB/192GB Sonoma, M1 MBAir, 2012 MBP
Digital Performer 11, LogicPro
Finale27.4, Dorico5, Encore5, SmartScorePro64, Notion6, Overture5
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Band-in-a-Box for Macintosh
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Joined: Jul 2019
Posts: 251
Apprentice
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OP
Apprentice
Joined: Jul 2019
Posts: 251 |
just crashed again, opened Activity Monitor and nothing is in red.
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Band-in-a-Box for Macintosh
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Joined: Oct 2020
Posts: 836
PG Music Staff
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PG Music Staff
Joined: Oct 2020
Posts: 836 |
Please go to Options | Return to Factory Settings.
If that does not resolve your issue, please close out of Band-in-a-Box (if it was open) and go to Finder | Applications | Band-in-a-Box | Preferences. Duplicate the Preferences folder, and rename the duplicate something else as a backup, like "Preferences_backup". Then go back to the original Preferences folder and try deleting the content of the Preferences folder, but not the folder itself. Then re-launch the program.
If it continues to crash, please email support@pgmusic.com. Please include your version, serial number, build number, and screenshots of any error messages you see.
Best,
Chantelle
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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User Video: Next-Level AI Music Editing with ACE Studio and Band-in-a-Box®
Band-in-a-Box® 2024 German for Windows is Here!
Band-in-a-Box® 2024 für Windows Deutsch ist verfügbar!
Wir waren fleißig und haben über 50 neue Funktionen und eine erstaunliche Sammlung neuer Inhalte hinzugefügt, darunter 222 RealTracks, neue RealStyles, MIDI SuperTracks, Instrumental Studies, "Songs with Vocals" Artist Performance Sets, abspielbare RealTracks Set 3, abspielbare RealDrums Set 2, zwei neue Sets von "RealDrums Stems", XPro Styles PAK 6, Xtra Styles PAK 17 und mehr!
Paket | Was ist Neu
Update Your PowerTracks Pro Audio 2024 Today!
The Newest RealBand 2024 Update is Here!
The newest RealBand 2024 Build 5 update is now available!
Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.
This free update is available to all RealBand 2024 users. To learn more about this update and download it, head to www.pgmusic.com/support.realband.htm#20245
The Band-in-a-Box® Flash Drive Backup Option
Today (April 5) is National Flash Drive Day!
Did you know... not only can you download your Band-in-a-Box® Pro, MegaPAK, or PlusPAK purchase - you can also choose to add a flash drive backup copy with the installation files for only $15? It even comes with a Band-in-a-Box® keychain!
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Backup copies are offered during the checkout process on our website.
Already purchased your e-delivery version, and now you wish you had a backup copy? It's not too late! If your purchase was for the current version of Band-in-a-Box®, you can still reach out to our team directly to place your backup copy order!
Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.
Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.
Update your Band-in-a-Box® 2024 for Windows® Today!
Update your Band-in-a-Box® 2024 for Windows for free with build 1111!
With this update, there's more control when saving images from the Print Preview window, we've added defaults to the MultiPicker for sorting and font size, updated printing options, updated RealTracks and other content, and addressed user-reported issues with the StylePicker, MIDI Soloists, key signature changes, and more!
Learn more about this free update for Band-in-a-Box® 2024 for Windows at www.pgmusic.com/support_windowsupdates.htm#1111
Band-in-a-Box® 2024 Review: 4.75 out of 5 Stars!
If you're looking for a in-depth review of the newest Band-in-a-Box® 2024 for Windows version, you'll definitely find it with Sound-Guy's latest review, Band-in-a-Box® 2024 for Windows Review: Incredible new capabilities to experiment, compose, arrange and mix songs.
A few excerpts:
"The Tracks view is possibly the single most powerful addition in 2024 and opens up a new way to edit and generate accompaniments. Combined with the new MultiPicker Library Window, it makes BIAB nearly perfect as an 'intelligent' composer/arranger program."
"MIDI SuperTracks partial generation showing six variations – each time the section is generated it can be instantly auditioned, re-generated or backed out to a previous generation – and you can do this with any track type. This is MAJOR! This takes musical experimentation and honing an arrangement to a new level, and faster than ever."
"Band in a Box continues to be an expansive musical tool-set for both novice and experienced musicians to experiment, compose, arrange and mix songs, as well as an extensive educational resource. It is huge, with hundreds of functions, more than any one person is likely to ever use. Yet, so is any DAW that I have used. BIAB can do some things that no DAW does, and this year BIAB has more DAW-like functions than ever."
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