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#676678 - 10/06/21 07:01 PM [Band-in-a-Box for Macintosh] MIDI Stuck Notes Will Not Be Silenced
Registered: 06/21/21
Posts: 1497
Mark Hayes Offline
Expert

Registered: 06/21/21
Posts: 1497
Happens a lot when I'm working with imported MIDI files.

"Panic / All Notes Off" does not work, either as a menu selection or a key stroke.

I have to "play" the piece to get it to start counting off from the top, then interrupt it before it starts.

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#677371 - 10/11/21 01:08 PM [Band-in-a-Box for Macintosh] Re: MIDI Stuck Notes Will Not Be Silenced [Re: Mark Hayes]
Registered: 10/19/20
Posts: 571
Chantelle - PG Music Online   content
PG Music Staff

Registered: 10/19/20
Posts: 571
Hi Mark, we suggest freezing your tracks and sending us a copy of your song and a copy of your imported MIDI file for testing. Please send to support@pgmusic.com
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Best,
Chantelle

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#677414 - 10/11/21 07:44 PM [Band-in-a-Box for Macintosh] Re: MIDI Stuck Notes Will Not Be Silenced [Re: Chantelle - PG Music]
Registered: 06/21/21
Posts: 1497
Mark Hayes Offline
Expert

Registered: 06/21/21
Posts: 1497
Originally Posted By: Chantelle - PG Music
Hi Mark, we suggest freezing your tracks and sending us a copy of your song and a copy of your imported MIDI file for testing. Please send to support@pgmusic.com


Thanks, will do.

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#677723 - 10/13/21 05:47 PM [Band-in-a-Box for Macintosh] Re: MIDI Stuck Notes Will Not Be Silenced [Re: Mark Hayes]
Registered: 06/19/17
Posts: 2867
Loc: Victoria, BC
Ember - PG Music Offline
PG Music Staff

Registered: 06/19/17
Posts: 2867
Loc: Victoria, BC
Originally Posted By: Mark Hayes
Originally Posted By: Chantelle - PG Music
Hi Mark, we suggest freezing your tracks and sending us a copy of your song and a copy of your imported MIDI file for testing. Please send to support@pgmusic.com


Thanks, will do.

Hello! We are just following up to make sure everything is resolved or that you have been in contact with our support staff on this issue. If you are still in need of assistance, please let us know and we'd be happy to help.
_________________________
Cheers,
Ember

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#677725 - 10/13/21 05:56 PM [Band-in-a-Box for Macintosh] Re: MIDI Stuck Notes Will Not Be Silenced [Re: Ember - PG Music]
Registered: 06/21/21
Posts: 1497
Mark Hayes Offline
Expert

Registered: 06/21/21
Posts: 1497
Originally Posted By: Ember - PG Music
Originally Posted By: Mark Hayes
Originally Posted By: Chantelle - PG Music
Hi Mark, we suggest freezing your tracks and sending us a copy of your song and a copy of your imported MIDI file for testing. Please send to support@pgmusic.com


Thanks, will do.

Hello! We are just following up to make sure everything is resolved or that you have been in contact with our support staff on this issue. If you are still in need of assistance, please let us know and we'd be happy to help.


Yes, I'm told the bug – panic not working – has been reported to development. Thanks.

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#677790 - 10/14/21 11:05 AM [Band-in-a-Box for Macintosh] Re: MIDI Stuck Notes Will Not Be Silenced [Re: Mark Hayes]
Registered: 05/19/20
Posts: 1497
Loc: Victoria, BC
Simon - PG Music Offline
PG Music Staff

Registered: 05/19/20
Posts: 1497
Loc: Victoria, BC
Originally Posted By: Mark Hayes
Yes, I'm told the bug – panic not working – has been reported to development. Thanks.

Indeed it has. Hopefully it'll be a quick fix!
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I work here

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#678230 - 10/18/21 11:20 AM [Band-in-a-Box for Macintosh] Re: MIDI Stuck Notes Will Not Be Silenced [Re: Simon - PG Music]
Registered: 06/05/12
Posts: 15248
Loc: Melbourne, Australia
AudioTrack Online   content
Veteran

Registered: 06/05/12
Posts: 15248
Loc: Melbourne, Australia
Panic ! <F12> hasn't worked for a long time. It's certainly been reported, and I hope it will be fixed following this further report.
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#678236 - 10/18/21 12:23 PM [Band-in-a-Box for Macintosh] Re: MIDI Stuck Notes Will Not Be Silenced [Re: AudioTrack]
Registered: 05/19/20
Posts: 1497
Loc: Victoria, BC
Simon - PG Music Offline
PG Music Staff

Registered: 05/19/20
Posts: 1497
Loc: Victoria, BC
Originally Posted By: VideoTrack
Panic ! <F12> hasn't worked for a long time. It's certainly been reported, and I hope it will be fixed following this further report.

Panic seems to work fine for me in the 2020 version. I also checked our database and did not see any previous reports about Panic not working. Either way, it has been reported now.
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I work here

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