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#716209 - 05/09/22 07:23 AM
[Band-in-a-Box for Windows FAQ]
N/A issues biab 2021
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Registered: 06/28/06
Posts: 7174
Loc: Scottish Highlands
Veteran
Registered: 06/28/06
Posts: 7174
Loc: Scottish Highlands
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Hi Folks been having an issue with the 2021 biab ultra pack 64bit version for windows. I'm running windows 10. I had a hard drive crash recently so had to re-install biab 2021 to my ext drive ( F drive ) I havn't enough room in my main internal drive. Most styles are saying N/A even though I downloaded every one of them to the specified folder. It's driving me insane
Edited by furry (05/09/22 08:00 AM)
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#716302 - 05/09/22 06:31 PM
[Band-in-a-Box for Windows FAQ]
Re: N/A issues biab 2021
[Re: furry]
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Registered: 08/20/11
Posts: 9317
Loc: Winston-Salem, NC USA
Veteran
Registered: 08/20/11
Posts: 9317
Loc: Winston-Salem, NC USA
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Furry, Please check your RealTrack folder settings. Ctrl+E > RealTracks > Custom RealTracks folder Also, if you unplug the external hard drive and then plug it back in you may find the external hard drive letter changed from "F" to another letter. If so, let us know and we can help you set Windows so the external hard drive always uses the same drive letter. Last, you may receive more views and responses posting in the +++ Band-in-a-Box for Windows +++ forum section. This section is mainly for PG Music to provide responses to frequently asked questions.
Post attachments only available when logged in
_________________________
Jim Fogle - 2023 BiaB (1006) RB (Build 3) Ultra+ PAK Cakewalk - Zoom MRS-8 recorder Desktop: i7 Win 10 build 2004, 12GB ram 256GB SSD, 4 TB HDD Laptop: i3 64bit Win 10 build 21H2, 8GB ram 500GB HDD Music at: https://fogle622.wix.com/fogle622-audio-home
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#716344 - 05/10/22 04:09 AM
[Band-in-a-Box for Windows FAQ]
Re: N/A issues biab 2021
[Re: furry]
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Registered: 06/28/06
Posts: 7174
Loc: Scottish Highlands
Veteran
Registered: 06/28/06
Posts: 7174
Loc: Scottish Highlands
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Thanks Jim, the drive is internal now. I've re-installed 2020 from the biab drive and will download 2021 Real tracks later.
Most installed ok but some are still missing and I just can't fathom out why. I got an ipad 9th gen recently and am blown away with it so I might save some bucks and get a mac sometime instead of this 11 year old pc I have
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#716355 - 05/10/22 06:04 AM
[Band-in-a-Box for Windows FAQ]
Re: N/A issues biab 2021
[Re: furry]
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Registered: 10/19/20
Posts: 771
PG Music Staff
Registered: 10/19/20
Posts: 771
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Additionally, after installing any add-ons or updates to Band-in-a-Box, please open the Style Picker and click the Rebuild button. This makes the program search through your folder for what is there.
If you need any further help, please feel free to contact us directly either through live chat or email support@pgmusic.com.
_________________________
Best,
Chantelle
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#716356 - 05/10/22 06:23 AM
[Band-in-a-Box for Windows FAQ]
Re: N/A issues biab 2021
[Re: furry]
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Registered: 06/28/06
Posts: 7174
Loc: Scottish Highlands
Veteran
Registered: 06/28/06
Posts: 7174
Loc: Scottish Highlands
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Thanks Chantelle, I did that when I booted up the pc this morning and there's STILL a lot missing even running it from your own usb drive
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#716899 - 05/14/22 05:08 AM
[Band-in-a-Box for Windows FAQ]
Re: N/A issues biab 2021
[Re: furry]
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Registered: 06/28/06
Posts: 7174
Loc: Scottish Highlands
Veteran
Registered: 06/28/06
Posts: 7174
Loc: Scottish Highlands
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After much blood, sweat , tears and bad language, I finally got all but 4 of the RT installed again. This is REALLY weird. Tracks 160-164 doesn't want to install
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#716923 - 05/14/22 08:03 AM
[Band-in-a-Box for Windows FAQ]
Re: N/A issues biab 2021
[Re: furry]
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Registered: 08/20/11
Posts: 9317
Loc: Winston-Salem, NC USA
Veteran
Registered: 08/20/11
Posts: 9317
Loc: Winston-Salem, NC USA
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Graham,
Have you tried downloading the RealTracks installer from your online account? There is an automatic installer that downloads and install missing files in the background or you can choose to manually download and install files.
If you haven't used your online account, you may want to check it out.
_________________________
Jim Fogle - 2023 BiaB (1006) RB (Build 3) Ultra+ PAK Cakewalk - Zoom MRS-8 recorder Desktop: i7 Win 10 build 2004, 12GB ram 256GB SSD, 4 TB HDD Laptop: i3 64bit Win 10 build 21H2, 8GB ram 500GB HDD Music at: https://fogle622.wix.com/fogle622-audio-home
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#717034 - 05/15/22 12:30 PM
[Band-in-a-Box for Windows FAQ]
Re: N/A issues biab 2021
[Re: furry]
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Registered: 06/28/06
Posts: 7174
Loc: Scottish Highlands
Veteran
Registered: 06/28/06
Posts: 7174
Loc: Scottish Highlands
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hi Jim, yeah, been there, done that got the cigar, and the t shirt which is too small
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#717453 - 05/19/22 05:37 PM
[Band-in-a-Box for Windows FAQ]
Re: N/A issues biab 2021
[Re: furry]
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Registered: 06/19/17
Posts: 2932
Loc: Victoria, BC
PG Music Staff
Registered: 06/19/17
Posts: 2932
Loc: Victoria, BC
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hi Jim, yeah, been there, done that got the cigar, and the t shirt which is too small Hello! We're just checking in with you to see if you're still having this issue. If you are, please feel free to reach out again to our tech support team and we can see what else we can do to resolve your issue.
_________________________
Cheers,
Ember
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Getting To Know Your Band-in-a-Box® 2023 for Windows®
Have you received the newest Band-in-a-Box® 2023 for Windows®, and you'd like to learn more about the newest features?
There are a few different resources available to you!
In the program there is a "2023 NEW Features" button that offers quick access to the newest features explanations and tutorials.
We offer video tutorials explaining the new version as well as breaking down specific features. You can access these on our YouTube Channel, or here on our Website on the Support | Videos pages.
There are detailed program manuals available on our Online Manuals page that explains just the New Features in the Upgrade Manual, or combines all the features of the program in our Full Manual. Prefer to access a PDF of the manuals instead? They're available on our Online Manuals page too!
Our Forums are also a great way to learn about the newest features! Not only will you see our videos shared there, you'll join an active community of friendly and knowledgeable program users happy to answer questions and help out!
Of course, you can always ask our team directly too!
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Check out our Band-in-a-Box® packages page for all the purchase options available. If you need any help deciding which package is the best option for you, just let us know. We are here to help!
Last Chance to Save Up To 50% off Band-in-a-Box® 2023 for Windows Upgrades!
The Band-in-a-Box® 2023 special ends this Sunday, January 15th! Order by then and save up to 50% off your Band-in-a-Box 2023 Upgrade and receive a Free Bonus PAK full of great new Add-ons!
Band-in-a-Box® 2023 for Windows adds over 70 new features and amazing new content to the Band-in-a-Box® collection, including 222 RealTracks (20 more than we've released in previous versions), new RealStyles, MIDI SuperTracks, Instrumental Studies, "Song with Vocals" Artist Performances, XPro Styles PAK 4, Xtra Styles PAK 14 & 15, Playable RealTracks Set 2, Playable RealDrums Set 1, 2 new sets of "RealDrums Stems," and more!
Check out our Band-in-a-Box® packages page for all the purchase options available.
The Band-in-a-Box® 2023 for Windows Special is Extended to January 15, 2023
Our Band-in-a-Box® 2023 for Windows special with up to 50% off Band-in-a-Box® 2023 Upgrade purchases has been extended to January 15, 2023!
Band-in-a-Box® 2023 for Windows adds over 70 new features and amazing new content to the Band-in-a-Box® collection, including 222 RealTracks (20 more than we've released in previous versions), new RealStyles, MIDI SuperTracks, Instrumental Studies, "Song with Vocals" Artist Performances, XPro Styles PAK 4, Xtra Styles PAK 14 & 15, Playable RealTracks Set 2, Playable RealDrums Set 1, 2 new sets of "RealDrums Stems," and more!
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Check out our Band-in-a-Box® packages page for all the purchase options available.
XPro and Xtra Styles PAKs Special Extended to January 15, 2023!
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Video - Band-in-a-Box® 2023: Artist Performance Set 13: Songs with Vocals 3
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Order now to add over 70 new features and amazing new content to your Band-in-a-Box® collection, including 222 RealTracks (20 more than we've released in previous versions), new RealStyles, MIDI SuperTracks, Instrumental Studies, "Song with Vocals" Artist Performances, XPro Styles PAK 4, Xtra Styles PAK 14 & 15, Playable RealTracks Set 2, Playable RealDrums Set 1, 2 new sets of "RealDrums Stems," and more!
It's a great time to order, with up to 50% off Band-in-a-Box® 2023 Upgrade purchases until December 31, 2022!
Plus, there is a Free Bonus PAK automatically included with most Band-in-a-Box® for Windows 2023 packages, but for more even more Add-ons (including 60 Unreleased RealTracks!) upgrade it to the 2023 49-PAK for only $49. You can see the full lists of items in each package, and listen to demos here.
Check out our Band-in-a-Box® packages page for all the purchase options available.
If you need any help deciding which package is the best option for you, just let us know. We are here to help!
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