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#493753 - 10/01/18 01:14 PM
[Band-in-a-Box for Windows FAQ]
I'm having trouble with my Band-in-a-Box for Windows program.
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Registered: 05/30/09
Posts: 867
PG Music Staff
Registered: 05/30/09
Posts: 867
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If the issue you are experiencing has previously been reported, our amazing development team has likely come up with a fix already!
- Please check you are running the latest build of your software on our Support webpage HERE
If an update is needed - just download and install the latest build (with the program closed), restart your program, and see if your issue persists.
Require further assistance? There are excellent resources at your disposal!
- How-To Questions:
If you have a “how to” question, there is a full Users Guide in your Help menu to get you started. There are also online manuals found HERE.
Our FORUMS are also a great place to ask simple “how-to’s”. Our members are incredibly friendly, knowledgeable, and happy to help out a new user!
If you’re really stuck, you can always contact us at support@pgmusic.com! We will respond to your inquiry as soon as possible (typically within 48 hours, Monday to Friday).
- Downloading and Installation Issues:
If you are having trouble downloading or installing your new purchase, please check out the Pre-Sales FAQ "I just placed an order, but I am unable to download the software. What should I do?" article HERE.
You can also contact our sales department directly for assistance.
- If you are getting an error message:
Check our FAQ and Knowledge Base Forum for your product to see if there is a quick fix. If the topic isn’t covered, please contact technical support at support@pgmusic.com or by calling 1-866-983-2474 from 10:00 am to 5:00 pm Pacific Standard Time (Monday - Friday).
- Bug Reporting:
If you think you have found a bug in the software, please email us at support@pgmusic.com with the details so we can take a look!
Edited by Alyssa - PG Music (10/01/18 01:22 PM)
_________________________
Alyssa - PG Music
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#726158 - 07/31/22 12:41 PM
[Band-in-a-Box for Windows FAQ]
Re: I'm having trouble with my Band-in-a-Box for Windows program.
[Re: Alyssa - PG Music]
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Registered: 07/03/22
Posts: 2
Loc: Minnesota
Newbie
Registered: 07/03/22
Posts: 2
Loc: Minnesota
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I recently bought BIAB Pro for my Windows computer and MegaPAK for my Mac Pro. I'm having problems finding and using Real Tracks on both machines, especially the Mac. I'm wondering what the "What Band in a Box Add-ons Do I have?" information is supposed to mean. The list of "These add-ons are not found" in the RealTracks, RealDrums, and MIDI SuperTracks window is considerably larger than the "found" windows. Is that supposed to be useful information or is it just telling me what I didn't buy?
If it's the 2nd, is there some kind of feature that would check what I should have against what I actually have?
_________________________
T.W Day
BIAB 2022 MegaPAK running on a Mac Pro 5.1 (OSX 10.13.6, Logic Pro 10.4.8, and Pro Tools 11) & BIAB Pro running on an HP laptop (Windows 11 Pro)
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#726449 - 08/03/22 06:02 AM
[Band-in-a-Box for Windows FAQ]
Re: I'm having trouble with my Band-in-a-Box for Windows program.
[Re: Alyssa - PG Music]
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Registered: 10/19/20
Posts: 807
PG Music Staff
Registered: 10/19/20
Posts: 807
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Hi TDay, the What add-ons window reflects what is found vs not found by your program in comparison to everything we have to offer. It is not specific to the kind of PAK you have because you could have the Pro or MegaPAK and have purchased additional add-ons to go with it. We suggest contacting us directly either through live chat or email and we can then look into your account and check if you have everything that you should installed.
_________________________
Best,
Chantelle
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Review - Band-in-a-Box® 2023 for Windows is Overflowing with Features!
Dennis posted his very thorough Band-in-a-Box® review recently, where he dives into some of the new features added with version 2023: Sound-Guy's Band-in-a-Box Review
Read his thoughts on the Download & Install Manager, partial track regeneration, Playable RealTracks, Audio Editing, the addition of SynthMaster, the VST DAW Plugin, and more!
"Band-in-a-Box continues to be an expansive musical tool-set for both novice and experienced musicians to compose, arrange and mix songs, as well as an extensive educational resource. It is, without negative connotation, a monster of a program. Yet, so is any DAW that I have used. No DAW can do some of the things BIAB does, while BIAB can do a lot that DAWs do."
Band-in-a-Box® Tutorials for Low-vision and Blind Program Users
Our friends at EyesFree_Tutorials have just released their Band-in-a-Box Tutorials, Bundle 2!
Created for low-vision and blind program users, this collection of Band-in-a-Box for Windows tutorials includes 31 audio instruction files and 19 music files for practice, plus help documents. Specific topics include "ABACA, let's make a song form," "Recording melody and lead-in," "Playing and editing: part markers; the handy clipboard. The play function. Search and replace," and more!
Learn more about their new tutorials, and connect with Roy & Gudrun to order the Band-in-a-Box Tutorials, Bundle 2 here.
Introducing... ChatPG!
Looking for answers to your questions about Band-in-a-Box? From "How do I ____?" to "What do I ____?" to "What is ____?" and more, you'll find your answers when you ask ChatPG!
We will be constantly updating the resources for this powerful addition to our website based on suggestions & feedback, as well as all of the questions that have been asked by program users and website visitors.
Videos! Get To Know XPro Styles PAK 5 & Xtra Styles PAK 16 for Band-in-a-Box® 2023
XPro Styles PAK 5 adds 75 new RealStyles for rock, pop, jazz, funk, and country, and 25 styles based around MIDI SuperTracks that utilize the SynthMaster plugin!
Here's just a taste of what XPro Styles PAK 5 has in store: electronic Latin funk, spacey dancehall grooves, soulful Americana ballads, heavy house beats, vibin' cool jazz, rollicking country train beats, playful pop country jams, gritty blues rock, modern disco funk, moody synthwave, subdued bossa nova, lo-fi jazz, and many more! Pick up XPro Styles PAK 5 today!
What are XPro Styles PAKs?
XPro Styles PAKs are styles that work with any version (Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition) of Band-in-a-Box® 2023 (or higher). Each PAK includes over 100 styles!
XPro Styles PAKs aren't exclusive to Pro users, there's a huge range of RealStyles available for everyone - even Audiophile customers! That's right, XPro Styles PAKs can be used with ANY Band-in-a-Box® 2023 package!
XPro Styles PAK 5: https://youtu.be/QdhS9tc0y_s
Xtra Styles PAK 16 includes an absolute plethora of styles... 200 to be exact! 50 new styles each for Jazz, Country, Rock & Pop, and Praise & Worship!
Take a gander at what you can expect to find: modern disco funk, exciting gospel shout, busy jazz fusion, soulful R&B ballads, various Americana styles, modern pop country, blistering heavy metal, uplifting worship rock, lo-fi hip hop, a plethora of progressive rock, old-timey autoharp, modern surf rock, and many more!
What are Xtra Styles PAKs?
Xtra Styles PAKs are styles that work with the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box® 2023 (or higher). With over 2,600 styles included in Xtra Styles PAKs 1-16, the possibilities are endless!
Xtra Styles PAK 16 requires the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box® version 2023. They won't work with the Pro or MegaPAK version because they need the RealTracks from the 2023 UltraPAK, UltraPAK+, or Audiophile Edition..
Xtra Styles PAK 16: https://youtu.be/KP1svm_RMfI
How do I know if I have XPro Styles PAKs or Xtra Styles PAKs?
You can find out in Band-in-a-Box® by clicking the "Add-ons" button in the StylePicker. Show me how.
Just Released - XPro PAK 5 & Xtra Styles PAK 16 for Band-in-a-Box® 2023!
We're back with 300 new RealStyles included in XPro Styles PAK 5 & Xtra Styles PAK 16!
XPro Styles PAK 5 adds 75 new RealStyles for rock, pop, jazz, funk, and country, and 25 styles based around MIDI SuperTracks that utilize the SynthMaster plugin!
Xtra Styles PAK 16 includes an absolute plethora of styles... 200 to be exact! 50 new styles each for Jazz, Country, Rock & Pop, and Praise & Worship!
Amp up your Band-in-a-Box® 2023 experience when you add XPro and Xtra Styles PAKs!
Each PAK can be purchased for $49... Order XPro Styles PAKS | Order Xtra Styles PAKs
Mac User? Click here for your OS specific announcement.
Band-in-a-Box® 2023 for Mac - Translations Available!
The New Band-in-a-Box® 2023 for Mac Update is Ready!
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