Any idea how to fix this Exception Error? 2022 worked OK but now for 2023 it says I can continue working but may not (?) save it. See screenshot attached I tried sending the error report to PG but I can't get the click tab that sends it to latch. Bests Ian
Last edited by sixchannel; 01/02/2304:16 AM.
Old Guys Rule.The older I get,the better I was! BB2023 ULTRA, 1013, Win 7 and 10
Mine's a total crash and have to use Task Manager to close it down. I've sent the details to Support. It has to be some weird anomaly as RB works fine in my Win10. Its the Win7 drive DL that isn't working. Bests Ian
Old Guys Rule.The older I get,the better I was! BB2023 ULTRA, 1013, Win 7 and 10
Hi Andrew Note - I sent the info off crash log (?) to Tech Support. Basically I start up RB2023 Build 2 (current) via desktop icon as usual. I get the No-No message come up and nothing works. It won't let me close it down - I have to use Task Manager. Hope that helps. Bests Ian
Old Guys Rule.The older I get,the better I was! BB2023 ULTRA, 1013, Win 7 and 10
The file extensions are just hidden on your system. With RealBand closed, try deleting BootupLog, and see what happens. If it is deleted successfully, run RealBand again and see if the same error happens.
Seems odd the originally posted error shows the error in C:Realband\ instead of C:\Realband_X64\ folder (for both where the error occurred and the application that caused the error)
Just noticing .. Are you sure you are launching the new RB? The error (to me) implies you are actually launching an older version
Make your sound your own! .. I do not work here, but the benefits are still awesome
This gets curiouser and curiouser.. Andrew - i deleted that bootlog file and RB then fires up. However, an SGU opened thus pays zero attention to any of the F5 commands within it. If I then shut down the PC and restart it, the boot up problem returns - and round and round we go.
Strange thing - I think Rharv may be on to something - the opening Splash screen says 2023 build 2 and so does the 'about' menu. BUT if I look at Activated Tickets it only shows up to 2020. Nothing for 2021, 2022 or this new update. So, could RB actually be trying to work as 2020 not 2023?
No idea why that should be.
What would be the best and safest way of reinstalling RB completely afresh without disturhing a working fine BB2023? Bests Ian
Last edited by sixchannel; 01/05/2303:40 AM.
Old Guys Rule.The older I get,the better I was! BB2023 ULTRA, 1013, Win 7 and 10
.. Strange thing - I think Rharv may be on to something .. Bests Ian
Yes, that would be strange.
Do you have a Realband_X64 folder on that C: drive? It could be an errant error message I suppose, but exception errors are usually pretty accurate about what happened and in which application.
Make your sound your own! .. I do not work here, but the benefits are still awesome
RealBand 2020 and earlier used a separate activation from Band-in-a-Box so there is nothing abnormal about that. To reinstall you could delete the RealBand folder, then run the Band-in-a-Box and RealBand installer, and uncheck all components except RealBand.
RealBand 2020 and earlier used a separate activation from Band-in-a-Box so there is nothing abnormal about that. To reinstall you could delete the RealBand folder, then run the Band-in-a-Box and RealBand installer, and uncheck all components except RealBand.
Would he need to delete (or rename) the Realband folder and the Realband_X64 folder as well?
Make your sound your own! .. I do not work here, but the benefits are still awesome
Resolved after advice from Tech Support (thanks Chantelle/Jerry) to delete the RealBand folder entirely and reinstall that folder only. It worked. No crash. Many thanks Ian
Old Guys Rule.The older I get,the better I was! BB2023 ULTRA, 1013, Win 7 and 10
just wanted to say your guitar playing never ceases to amaze me. imho pg should hire you to do guitar real tracks.
its not just your guitar sound but also the 'taste' you display. knocks me out.
let me say also ive seen/heard some very talented session guitarists wield their mojo in studios and you are right up there with the best imho. you should be in the shads
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