Previous Thread
Index
Next Thread
Print Thread
Go To
Band-in-a-Box for Windows
Joined: Jan 2023
Posts: 17
G
Enthusiast
OP Offline
Enthusiast
G
Joined: Jan 2023
Posts: 17
When starting BiaB 2023 I get a "NONAME.SGU Division by Zero" Error. The Program isn't working and closing without "End task" in Task Manager.

What can I do to fix this?
Thx Gery

Attached Files (Click to download or enlarge) (Only available when you are logged in)
Capture5.JPG (15.21 KB, 298 downloads)
Capture6.JPG (92.89 KB, 297 downloads)
Band-in-a-Box for Windows
Joined: May 2001
Posts: 2,220
L
Veteran
Offline
Veteran
L
Joined: May 2001
Posts: 2,220
I would contact the PGMusic support line:
Live Chat, phone or email.

LLOYD S

Band-in-a-Box for Windows
Joined: Jul 2000
Posts: 25,867
Veteran
Offline
Veteran
Joined: Jul 2000
Posts: 25,867
I understand your problem is that you cannot get BIAB to even start and you get that message.

There are several things you can do.

Call or chat with PG Music Support
Reinstall BIAB

However, try this first:

Using a file manager or Windows Explorer, navigate to your /BB folder (probably C:/BB) and then go into the Preferences folder under that.

Rename these two files: intrface.bbw (yes, I spelled that right) and MySetup.DK

The files will be recreated by BIAB once it starts. You will have to redo any preferences settings you may have made, since this is the equivalent of Return to Factory Settings, except you can do it without starting BIAB.

If you want to know more, but you don't have to: https://www.pgmusic.com/techfaq67.htm#93




BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
Band-in-a-Box for Windows
Joined: Jan 2023
Posts: 17
G
Enthusiast
OP Offline
Enthusiast
G
Joined: Jan 2023
Posts: 17
Thanks, I did rename intrface.bbw and MySetup.DK. Then I checked and adjusted preferences and options. Since the styles were empty I did a (slow) rebuild. In the the middle of this process the "Division by zero" showed up and I have the same status as before.

So maybe (one of?) the styles is corrupt?
Or may be installing the program in C:\Program Files (x86)\bb was no good idea (I set "Full control" for all users)?

Strangely BiaB VST in Cubase 12 works with no problems.

Thanks again for your ideas.
Gery

Band-in-a-Box for Windows
Joined: Jun 2012
Posts: 18,355
Veteran
Offline
Veteran
Joined: Jun 2012
Posts: 18,355
Quote:
Or may be installing the program in C:\Program Files (x86)\bb was no good idea (I set "Full control" for all users)?

Installing in that folder is a known no-no.

You should only install BiaB in a top-level folder, e.g. X:\bb

Suggest you uninstall and then re-install as above. There are known privilege issues in later Windows versions with using \Program Files (x86)


BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
Band-in-a-Box for Windows
Joined: Jul 2000
Posts: 25,867
Veteran
Offline
Veteran
Joined: Jul 2000
Posts: 25,867
I concur. We know that either one of the /Program Files folders is about the only place where BIAB will not work.

I should have spotted that in the error message.

To my knowledge, the BIAB /BB folder can be on any drive you choose. In my system, it’s drive F. If it isn’t on drive C, a few system files like fonts and the plug-in will be installed on C. Also, although I’ve never tried it, I’m not aware of a requirement that /BB must be at the top level of a drive, but put it there in case I’m wrong.


BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
Band-in-a-Box for Windows
Joined: Jun 2012
Posts: 18,355
Veteran
Offline
Veteran
Joined: Jun 2012
Posts: 18,355
You should be able to install in an other folder than X:\bb\ however, the overwhelming majority of users do use X:\bb\ (where X: is the selected drive letter on the computer), so using this approach just offers a chance for some consistency.

Mine is installed in E:\bb\ as shown:

Attached Files (Click to download or enlarge) (Only available when you are logged in)
2023-01-22_9-44-15.jpg (53.02 KB, 167 downloads)

BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
Band-in-a-Box for Windows
Joined: Jan 2023
Posts: 17
G
Enthusiast
OP Offline
Enthusiast
G
Joined: Jan 2023
Posts: 17
Thanks for all your help!

I uninstalled and re-installed in C:\bb. All working fine.

As soon as I add my own style files in the folder C:\bb\Styles and do a rebuild the "Division by Zero" Error comes back. There is a message saying "No Blanks in Filenames allowed". So it seems my styles with " " in the filename cause the trouble, strange.

Maybe it is not "allowed" to add own styles?

Greetings
Gery

Band-in-a-Box for Windows
Joined: Jun 2012
Posts: 18,355
Veteran
Offline
Veteran
Joined: Jun 2012
Posts: 18,355
As far as I am aware, the BiaB styles naming format is strictly no more than 8 characters long (8.3 format).

Rename the style and replace the space character with an underscore or similar and see if that resolves the error.

Separately, a non-conforming file name should not generate a division by zero error, it should be handled gracefully by the program.


BIAB & RB2024 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
Band-in-a-Box for Windows
Joined: Jan 2023
Posts: 17
G
Enthusiast
OP Offline
Enthusiast
G
Joined: Jan 2023
Posts: 17
That did the trick: "..replace the space character with an underscore.."

Thanks!
Gery

Previous Thread
Next Thread
Go To

Link Copied to Clipboard
ChatPG

Ask sales and support questions about Band-in-a-Box using natural language.

ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.

PG Music News
Update Your PowerTracks Pro Audio 2024 Today!

Add updated printing options, enhanced tracks settings, smoother use of MGU and SGU (BB files) within PowerTracks, and more with the latest PowerTracks Pro Audio 2024 update!

Learn more about this free update for PowerTracks Pro Audio & download it at www.pgmusic.com/support_windows_pt.htm#2024_5

The Newest RealBand 2024 Update is Here!

The newest RealBand 2024 Build 5 update is now available!

Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.

This free update is available to all RealBand 2024 users. To learn more about this update and download it, head to www.pgmusic.com/support.realband.htm#20245

The Band-in-a-Box® Flash Drive Backup Option

Today (April 5) is National Flash Drive Day!

Did you know... not only can you download your Band-in-a-Box® Pro, MegaPAK, or PlusPAK purchase - you can also choose to add a flash drive backup copy with the installation files for only $15? It even comes with a Band-in-a-Box® keychain!

For the larger Band-in-a-Box® packages (UltraPAK, UltraPAK+, Audiophile Edition), the hard drive backup copy is available for only $25. This will include a preinstalled and ready to use program, along with your installation files.

Backup copies are offered during the checkout process on our website.

Already purchased your e-delivery version, and now you wish you had a backup copy? It's not too late! If your purchase was for the current version of Band-in-a-Box®, you can still reach out to our team directly to place your backup copy order!

Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.

Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.

Update your Band-in-a-Box® 2024 for Windows® Today!

Update your Band-in-a-Box® 2024 for Windows for free with build 1111!

With this update, there's more control when saving images from the Print Preview window, we've added defaults to the MultiPicker for sorting and font size, updated printing options, updated RealTracks and other content, and addressed user-reported issues with the StylePicker, MIDI Soloists, key signature changes, and more!

Learn more about this free update for Band-in-a-Box® 2024 for Windows at www.pgmusic.com/support_windowsupdates.htm#1111

Band-in-a-Box® 2024 Review: 4.75 out of 5 Stars!

If you're looking for a in-depth review of the newest Band-in-a-Box® 2024 for Windows version, you'll definitely find it with Sound-Guy's latest review, Band-in-a-Box® 2024 for Windows Review: Incredible new capabilities to experiment, compose, arrange and mix songs.

A few excerpts:
"The Tracks view is possibly the single most powerful addition in 2024 and opens up a new way to edit and generate accompaniments. Combined with the new MultiPicker Library Window, it makes BIAB nearly perfect as an 'intelligent' composer/arranger program."

"MIDI SuperTracks partial generation showing six variations – each time the section is generated it can be instantly auditioned, re-generated or backed out to a previous generation – and you can do this with any track type. This is MAJOR! This takes musical experimentation and honing an arrangement to a new level, and faster than ever."

"Band in a Box continues to be an expansive musical tool-set for both novice and experienced musicians to experiment, compose, arrange and mix songs, as well as an extensive educational resource. It is huge, with hundreds of functions, more than any one person is likely to ever use. Yet, so is any DAW that I have used. BIAB can do some things that no DAW does, and this year BIAB has more DAW-like functions than ever."

Convenient Ways to Listen to Band-in-a-Box® Songs Created by Program Users!

The User Showcase Forum is an excellent place to share your Band-in-a-Box® songs and listen to songs other program users are creating!

There are other places you can listen to these songs too! Visit our User Showcase page to sort by genre, artist (forum name), song title, and date - each listing will direct you to the forum post for that song.

If you'd rather listen to these songs in one place, head to our Band-in-a-Box® Radio, where you'll have the option to select the genre playlist for your listening pleasure. This page has SoundCloud built in, so it won't redirect you. We've also added the link to the Artists SoundCloud page here, and a link to their forum post.

We hope you find some inspiration from this amazing collection of User Showcase Songs!

Congratulations to the 2023 User Showcase Award Winners!

We've just announced the 2023 User Showcase Award Winners!

There are 45 winners, each receiving a Band-in-a-Box 2024 UltraPAK! Read the official announcement to see if you've won.

Our User Showcase Forum receives more than 50 posts per day, with people sharing their Band-in-a-Box songs and providing feedback for other songs posted.

Thank you to everyone who has contributed!

Forum Statistics
Forums66
Topics81,612
Posts735,112
Members38,516
Most Online2,537
Jan 19th, 2020
Newest Members
maxrob61, TonyInManchester, jslynbrrs01, amdwilsns01, Juan Jose
38,516 Registered Users
Top Posters(30 Days)
MarioD 185
DC Ron 101
dcuny 88
DrDan 74
Today's Birthdays
brijb20, Erik S. te M.
Powered by UBB.threads™ PHP Forum Software 7.7.5