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Other PG Music Programs
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Joined: Jan 2001
Posts: 81
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OP
Enthusiast
Joined: Jan 2001
Posts: 81 |
Hi all,
I just pulled out my Jazz Piano MasterClass disks and tried them on my recently acquired Dell Desktop (Win7 64bit) and they refuse to play, both in native and in an XP virtual machine.
Is this a well known issue (or is it just me), and if so is there a solution?
-- Mike
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Joined: May 2002
Posts: 7,728
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,728 |
Hello Mike,
They should play fine. Can you describe the problem in more detail? For example, can you see the notes on the on-screen piano keyboard but not hear them, or is it just the audio (voice) that you can't hear?
Andrew
PG Music Inc.
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Other PG Music Programs
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Joined: Jan 2001
Posts: 81
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OP
Enthusiast
Joined: Jan 2001
Posts: 81 |
Thanks for the reply, Andrew.
When placed in the cd/dvd tray the disk does not autorun normally but offers me a number of options on how I want to handle the disk (see the files in windows explorer, play in windows media player, etc.)
If I open in windows explorer and click on PMCLASS.EXE I get the following error message:
"The version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86(32-bit) or x64 (64-bit) version of the program, and then contact the software publisher."
-- Mike
UPDATE: The second time I tried using Win 7's XP "Virtual Machine", it worked. This is a bit of a pain, tho; would be interested in seeing if anyone is successfully using these discs directly in Win7 64-bit computers.....
Last edited by MikeP; 09/07/10 01:34 PM.
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Other PG Music Programs
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Joined: May 2002
Posts: 7,728
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,728 |
Hello Mike, That is an old 16-bit build of the program. What you should do is copy the program to your hard drive, install the latest update, and run it from your hard drive. Follow these steps: 1. Create a folder on your hard drive for each CD. For example, C:\MyMusic\PianoMasterClass1 2. Copy the CONTENTS of the Data folder on each CD into the folder(s) that you created in step 1. 3. Right-click on the new folder, select Properties, and make sure Read-only is unchecked (apply changes to subfolders and files). 4. The programs are now ready to run. You can make a shortcut to the application (.exe) file. Sorting the files by "type" makes it easy to find the application file. For example, for the Jazz Piano MasterClass you would find the file "Pmclass.exe", right-click on the file, and select Send to | Desktop (Create shortcut). 5. You can download and install the latest update patch from: http://www.pgmusic.com/support_masterclass.htmWhen installing it, make sure to choose the correct destination folder, since the patch won't be able to find it automatically.
Andrew
PG Music Inc.
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Joined: Jan 2001
Posts: 81
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OP
Enthusiast
Joined: Jan 2001
Posts: 81 |
Thanks!
Works great (I figured you guys would be on top of this.... and I now see the info on the support/updates area of the site).
Saving my pennies for the next Biab release....
-- Mike
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