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PowerTracks Pro Audio
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Bernier Offline OP
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We’ll, very interesting developments!

I totally uninstalled my Presonus audio interface. I reinstalled my original Line 6 Toneport UX1. I opened PT and set the midi and audio preferences.. I chose the ASIO driver for the UX1. Works perfectly! All audio functions through the PC are back. No ASIO errors at all (so far). The only interesting thing that happened is in the audio input screen I checked the box for monitoring the audio input and PT shut down. So I relaunched it, reset the audio prefs but did NOT check the monitor audio input box and no problem.
Interesting in the past I always had to check that box in order to hear my keyboard in audio. Now I can hear it without the box checked! (?!).
Time will tell. I was totally out of patience!
Thanks all for all your help! Beside everything else, I learned a lot!
Bernie

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Glad to hear you're having fun again


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PowerTracks Pro Audio
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Bernier Offline OP
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We’ll, I was for about 5 minutes. I think the issue is between Line 6 Pod Farm 2 and Power Tracks. Taking the rig into the shop. Hope the bench charge is not too high!

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Bernier - which model of Presonus did you buy? I'm interested in case it's one of the ones I have available to me.

Glad the Line 6 is working well for you though!


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Bernier Offline OP
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Had to go back to my original Toneport audio interface- could not get other interface drivers to work properly.
I’ve been using PT for over 15 years and my ASIO problems just started recently. If you look at my earlier threads we sure tried a lot of things to no avail.
Took my system to a local shop (One Click) and they had it for 2 weeks. Finally said the issue was having PT installed on a external USB drive. Uninstalled and reinstalled on C drive, and program is still shutting down as soon as I choose ASIO driver and close that dialogue box.
My question now Is, is there a repair company that PGMusic can recommend that can remote in? Something is obviously wrong and no one can seem to fix it.
Bernie

Last edited by Bernier; 09/20/21 10:37 AM.
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I'd do a chat with them and ask!
Maybe someone from PG can remote is, wouldn't be the first time.


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PowerTracks Pro Audio
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Bernier Offline OP
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Reinstalled PT ver 2020 and everything is working fine.
How can I let tech support know about my 2021 issues?
Thanks!
Bernie

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Send an email explaining the issues to support@pgmusic.com, or you can pop into Live Help for a conversation smile

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Bernier Offline OP
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BSOD errors now doing something totally unrelated to PT, so in desperation I’m going to do a factory reset of my whole pc!

Last edited by Bernier; 09/22/21 08:57 AM.
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Originally Posted By: Bernier
BSOD errors now doing something totally unrelated to PT, so in desperation I’m going to do a factory reset of my whole pc!

Uh oh!

The "Blue Screen Of Death" is most often related to either a driver issue or a hardware problem. A factory reset could help, though the problem can return if the problem is either driver or hardware related. If you post the details of the BSOD we might be able to tell a bit more.


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Bernier Offline OP
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I had my pc evaluated at a local shop and they found no hardware issues.
However, I did end up reinstalling Win 10 from scratch.

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How's everything working with the fresh install Bernier?


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Bernier Offline OP
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So far, yes! Thanks!

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Good to hear! Let us know if you require any further assistance.


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