This is probably what caused my issue yesterday. I did a cold restart of my computer and once restarted, BIAB (64 and 32 bit) had partially crashed. All of my RealTracks show (NA) but they load and play. The ACW will load a song but the window will not open. The audio is popping and breaking up.

I spoke with online chat today and they referred me to Tech Support but only I can leave a message for a call back at this time.


I did a full factory reset but no change.


I recall there are two programs that can be deleted and that also forces a reset but a quick search through the forum has not turned up a result that names the two files. So I came to this thread to see if there are any other suggestions...


Thanks in advance.

Last edited by Charlie Fogle; 06/06/19 10:08 AM.

BIAB Ultra Pak+ 2024:RB 2024, Latest builds: Dell Optiplex 7040 Desktop; Windows-10-64 bit, Intel Core i7-6700 3.4GHz CPU and 16 GB Ram Memory.