That is a really kind offer!!
But it should surely be possible for anyone buying
BIB to get this sorted.

Worst of all, And I am actually a computer programmer - would you believe it?

I have now had correspondence with the Coolsoft VirtualSynth person and apparently there is a bug, preventing installation. He linked me a registry patch file. I now have that working.

I can get that to come up in BIB and I can get it to sound different. by changing the Midi output driver to VitualSynth #1.
It sounds different (ok better) and has reverb in it but the drums sound like the beat is back to front.

What can I try next?

Still no luck with the Kontakt-Player


Band in a Box
Latest: ULTRA 2020 (734) on Win 10
And: MEGA 2020 (720) on Windows 7