Since there hasn't been a response from PG Music, I guess I should just accept they are never going to fix it.

It wouldn't be as bad if I hadn't praised PG Music for their outstanding customer service to friends and fellow musicians over the years.

What really sucks is that PG Music knows for a fact that what I'm saying is 100% correct. And still they refuse to correct it.

I'm done with PG Music as far as BIAB is concerned. I still have friends on the forum so I'll participate there to stay in touch with them. But I'll never again recommend the program to anyone.