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hi all

I bough a MacBook Pro in August, installed Sierra when it became available and bought the BiaB Mac version (cross swap). The Finder gets extremely slow. I erased disk and reinstalled, same result. I wondered whether BiaB could have anything to do with this? Was adaptation for BiaB to Sierra needed? Or is it still needed? I don't know, just asking the question, trying to resolve my Finder speed problem that makes the MacBook Pro not usable ...

Looking forward to other experiences with BiaB under Sierra

thanks already

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AlbertS
Hello AlbertS,

The installation of Band-in-a-Box shouldn't have any affect on how other applications on your computer are running as long as you have sufficient hard drive space to run the program comfortably.

However, if you are experiencing issues with Band-in-a-Box on a Sierra OS, you may want to ensure you are running the latest build 146 which you can download and install from here: http://www.pgmusic.com/support_macintoshupdates.htm#2016_146
thanks Alyssa

I indeed installed the latest version and it doesn't make a difference. I guess it is not a BiaB problem but something else .. Was just wondering whether somebody else had the same problem.

thanks for the quick reaction!

ciao, Albert
Hi Albert,

Are you running macOS Sierra 10.12.1 the most current version ?

It is always a good idea to run Apple's Disk Utility to repair the hard drive on a regular basis. Click on First Aid and then click on Run.

In addition it's well worth the money to purchase Disk Warrior 5 ( http://www.alsoft.com/DiskWarrior/ ).

A couple of quick solutions to help a sluggish Finder is to restart your Mac or Start up in safe mode

To start up in safe mode:

Start or restart your Mac, then immediately press and hold the Shift key.
To leave safe mode, restart your Mac without pressing any keys during startup.

What is safe mode?

Safe mode (sometimes called safe boot) is a way to start up your Mac so that it performs certain checks and prevents some software from automatically loading or opening. Starting your Mac in safe mode does the following:

Verifies your startup disk and attempts to repair directory issues, if needed
Loads only required kernel extensions
Prevents Startup Items and Login Items from opening automatically
Disables user-installed fonts
Deletes font caches, kernel cache, and other system cache files

Together, these changes can help resolve or isolate issues related to your startup disk.


I find that it is better to not load ( that is run ) too many applications at the same time. Which means if i want to work with Band in a Box ( plus the plug-ins ) then that's all i run: just Band in a Box. My iMac has 12 GB RAM.


Hope this helps you. Let us know how you make out with your sluggish Finder.
Hi, I'm new on this forum, and to BIAB, so if this is the wrong place to post this, my apologies. Couldn't figure out where to post it. I recently loaded Mac Sierra on my Mac Pro laptop. Everything seemed to work great prior to this change.

Now In BIAB the chord highlight, showing the current chord of the song, is randomly out of sync, jumping around and stalling out. Very frustrating and making BIAB almost unusable.

Also I have BIAB 2016 Everything for Mac. I was hoping this would have alot of songs from the jazz Real /Fake books, I can't find but just a few?

Thanks for any help.
Hi Dhub,

you may find this interesting/helpful

http://osxdaily.com/2016/10/04/macos-sierra-slow-fix/
"Now In BIAB the chord highlight, showing the current chord of
the song, is randomly out of sync, jumping around and stalling out."

I also noticed this yesterday during a performance.

Here is some background information.

12/14/16 I upgraded Mac OSX to 10.12.2, Sierra.
I am using BIAB ver.146.

12/19/16 after upgrading OSX I went to an Apple genius bar and had run software to have my computer wiped clean of any malware.

12/20/16 during live performance I noticed several times that the measure highlighted was out of sync with the chord progression that was being played.

I perform about 2-3 times a week and this has not happened before.
So yes I do believe that somewhere along the line BIAB and Sierra are not getting along nicely.

I had long standing issues regenerating realtracks (truncated files), also with the bar highlight and with the small pop up mixer being too slow to use. I resolved or reduced these issues by installing a memory manager (Dr Cleaner). After upgrading to Sierra I've noted an overall slower performance however this issue is also apparent with software other than biab - even with Apple's own Logic Pro.
After I changed over to Sierra OS.

Now In BIAB the chord highlight, showing the current chord of the song, is randomly out of sync, jumping around and stalling out. Very frustrating and making BIAB almost unusable.

This is the only problem I have seen with Sierra, all other programs are working fine. It does it on every song I try to play in BIAB. Sometimes the chord highlight stalls out/ freezes for 5 or 6 measures. Does anyone have any idea what is going on here? Maybe a complete fresh install?

Thanks
This seems to be happening too many times to be considered as isolated instances. PG doesn't seem to have any other response other than update to build 146. I looked up specs. on El Capitan and Sierra and Sierra takes up less memory so it would seem that is not the cause.
Janice & Bud, I am leery about running Dr. Cleaner memory manager, there are too many complaints.
In performance I rarely look at the computer screen so I will put up with the annoyance but it should be corrected.
Originally Posted By: jazzsax
.Janice & Bud, I am leery about running Dr. Cleaner memory manager, there are too many complaints.
In performance I rarely look at the computer screen so I will put up with the annoyance but it should be corrected.


When I was researching memory cleaners I read articles that ranged from they are a complete scam to they have some degree of effectiveness. Many reviews suggested that they are redundant with functions built into the OS. Below is a quote that lead me to keep mine installed.

"Despite their shortcomings, memory-cleaning programs do have some advantages. For instance, they can help identify programs with suspected memory leaks. If for the most part your programs use a small amount of memory but one or two suddenly use a large amount of RAM and will not relinquish it, then one possibility is that the program may have a "memory leak." This is where RAM is continually reserved but never released by the program so its footprint grows and grows until there is no more RAM to use."

I have 20g RAM and when I have my issues I typically have biab, Logic and a host of Izotope plug-ins running. Given the complexity and size of the Izotope programs and that I run multiple instances of them simultaneously perhaps a "leak" is occurring. Dunno. But the memory cleaner does make noticeable difference. Of course that should compel me to do a few quick studies to time what I perceive as differences. I may be blowing smoke smile

Bud
Same issue. BIAB now is almost unuseable. TEch Supp no help.
Let me add to the discussion by saying that I also have an older 2007 MacBook as a backup. It is also running BIAB build #146. I use it for most of my non music but when using BIAB it runs flawlessly. It is running OSX 10.7.5, El Capitan whereas the newer computer giving me problems is running the newer OSX 12.12.2, Sierra.
We are working to resolve any compatibility issues with Sierra and will post an update here as soon as we can.
"We are working to resolve any compatibility issues with Sierra......"
Andrew, does this mean that you are noticing some of the issues we are experiencing?
Also today while performing BIAB "unexpectedly quit".
This the first time it has ever quit during a performance EVER. As always when I play, my set list was in jukebox mode and fortunately It crashed while loading a song. I restarted and made it through the set.
I am so desperate that I am pulling the hard drive out and installing another with El Capitan.
Another "feature" I'm seeing with BIAB and Sierra is I hit play nothing happens hit it again nothing etc. then finally the song will start in the middle of the song. Any one else seeing this?
"hit play nothing happens…then finally the song will start in the middle of the song"

Yes, Yes, Yes, Absolutely experiencing this also.

In addition trying to adjust sliders, mute/solo functions in the mixer section is not responsive while a song is playing. I usually get the spinning beach ball and nothing changes or changes happen after a long delay.
Probably BiaB still uses some old code (Carbon API) which is no longer supported from Apple.
If so, rewriting will be a major task.
I literally was going out the door for a gig yesterday when I saw the email announcing build 148.
I installed it this morning and it seems to have corrected the problems I have been having. No more cursor 2-3 measures behind and no more unresponsive mixer.
thanks PG, thanks Andrew
Hi

please tell me what's going on??????

Build 148????

I am stuck with build 146 and I think this is the only and the latest officially PgMusic Mac release....

Please correct me if I am wrong!
Build 148 is not released yet - is in "pre-release" for a few testers. But, yes, it fixes the slow drawing issues on Sierra, and should be released as a free patch within a week.

btw) the issue was due to the speed of some Mac API graphic routines inexplicably getting slower on Sierra. We can avoid using those routines.
Hi dr Gannon,

thanks for clarifying this

hope to see build 148 as soon as possible!

All the Best!

Antonio
I haven't even upgraded to El Captian yet because I'm still have Pro Tools 11 and I'm worried about that not working.
Hi Alyssa,

I have the same problem with my iMac and Sierra.

I've had my Mac checked out, I've done all the reinstall stuff.
The Mac performs well with no problems and no programs not native to the Sierra OS loaded.

As soon as I start loading BIAB the finder starts acting up and the beach ball swirls and swirls away unpredictably and the finder crashes.

I bought 2016 Audiophile and updated to 2017 recently.

When I am in the actual program (BIAB) it works well.
When I come out of it, the same problems with finder and drag drop functions etc occur.

I've done all the updates, latest OS etc but the problem remains.

I wonder, when you mention not enough memory?
I have BIAB running with the DD external configuration, so it's only got a couple of Gig on the Mac hard drive used by the actual BIAB program on the Mac hard drive.

The Mac has (as I mentioned) no other programs not native to it.
There's 4 gig of RAM so is that enough or not?

I have contacted technical support with the Mac specs and received one reply two days later which I replied to. I haven't received another reply after a couple of days so I'm still baffled with this stuff as I am a Newby to BIAB.

Having had my bigtime Mac specialist buddy assure me it's not the Mac, I am wondering whether it has something to do with the order I installed it.
Anyway, tonight I am going to thoroughly read through the manual and try and install it again.

It's about the tenth time lol

Please let me know if you or anybody else has any suggestions to resolve the issue.
I am convinced after only a short time using BIAB that it has to be the number one resource for a songwriter to use in recording their Pro sounding demos and indeed Pro songs.

It also seems that it won't export separate tracks to Logic Pro X but that's a different subject. I can (or could) export them one at a time successfully a while ago before these issues started.

Many thanks, Jules

Hello again,

After a little techno help from the long suffering Deryk, I've now been successful installing 2016 Audiophile and the Mac hasn't slowed.

1 I deleted all folder of BIAB off my mac HD.

2 I opened up the BIAB HD and clicked on the install pretty box.

3 I then went to the APPLICATIONS folder and dropped THAT identical looking program icon into the dock NOT the one that's still visible after you have run the pretty setup box!

Being able to see an identical program icon sat near the setup box made me think that I was 'triggering the right icon' when I hit it because it WILL start the program - but then you hit all those confusing 'this is missing' boxes that make you totally confused... If you are there it's because you hit the wrong icon!

I only did it 50 or 60 times anyway lol..

So you install from setup in the external BIAB HD, BUT you then have to go to the Applications folder/BIAB/icon visible on that drive, and drop THAT icon on the dock to trigger the actual program. (or it will do it where it is).

After that the program starts and you will just have to insert your registration numbers when asked and you are away - AND the Mac aint creaking!.
At least mine isn't anyway.

That's my hard earned knowledge so far for a newly anyway.
BTW I managed to get the wrong email address as my moniker on here - Can anybody tell me how to change it? It's not even my right email address either.

Jules
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