On some of my computers or devices (PCs, iPhone, iPad) my browser does not remember me and I have to log in every time. It only happens on the PG Music Forum.

I normally use Chrome. What setting am I missing? Thanks!

Happens to me also on different computers, never really figure out the what or why of it - just kept fighting and adjusting cookies and configurations. Right now running very well on Chrome on this machine.

Matt

I know you Googled this and have done the other, but just in case

https://support.google.com/chrome/forum/AAAAP1KN0B06BTf9-YIiZs?hl=en

kill those cookies!

AND check the box on PG forum to remember you on first log in after

probably won't help you, but others may need to do a little "house cleaning"

Larry

PS You haven't told Chrome to not allow cookies or have MWB or your other "A/V's" set to block those???

Good refresher, thanks. I suspect it is some browser setting that got reset rather than malware settings, but I haven't found it yet. And some of my devices / PCs are fine.

It happens to me at the office but there we have everything including the internet and VOIP going through a server run by an offsite IT company. We only use IE. Even then other websites that need logins remember me but this one doesn't.

What I have to do consists of two steps. First is the standard login but that isn't enough. As soon as I click on the Forum tab I'm logged out but at least then I can access the My Stuff tab and get prompted to log in again. Once I've done that it's good.

Doesn't matter how many times I click on Remember Me. Close that browser tab, I have to login two times again. I've always assumed it's to do with our IT security.

Anywhere else no problem. I've been on vacation in Mexico and used other computers and the login is remembered.

Bob

Thanks, Bob. I should also have mentioned this started fairly recently, maybe a month now.

It happens on Safari on my iPhone but not on Chrome on my same iPhone. It does not happen (it remembers me) on my iPad Air 2. It happens on my laptop on all browsers, but not on either desktop. Weird.

how about your temporary internet cache and\or browsing history

Browsers are currently changing. Depending on which update of a given browser you are running (which is affected by the OS on a given device) the security settings affect what you can/cannot 'remember'. So Chrome/FF/IE/Safari may act differently on one system to another even with the latest updates.

Currently in Chrome (on this machine) I get the notice in the image below. This means Chrome is not going to save this login unless I make security exceptions, etc.

The browser knows you are sending credentials over an un-secure connection = not a good idea to store this information ..
Just another day/challenge for us web developers. Some browser versions have a pop up warning when you click into the text box to log in also.

Once people start realizing this, SSL demand will rise. Feel free to contact me if you need a deal on an SSL certificate. <grin> We saw this coming.

Right, it's all about security as I talked about in my thread in the S.O.S. forum.

With all the crap that is going on literally ALL THE TIME this is the world we live in. I just read another article where it said we are at war right now. Cyberwar.

Due to all these threats we're just going have to live with some of these inconveniences because all the different tech companies are under huge pressure to stay on top of it.

With a public that is largely clueless. Like a certain campaign manager during the last election using "password" for his email password. I'm sure there are many millions just like him right now.

Bob

rainbow tables
That's probably enough to try to get your head around for now ..

Security; it ain't easy.
password
P@ssword
1234
Password1
username1!


.. there's tons of obvious easy ones
then comes the keystroke pattern ones .. type easy password, then hold shift and type it again.
An infamous example of this is 9i0o(I)O .. looks complicated until you type it.
Once you know it, it can be typed extremely fast! .. but it's not a good password ..
I see this stuff daily.

Some things here to try. Many thanks.

Matt...


You are a good guy.


We will all remember you fondly.



We've got your back.



Little else matters.

This is hilarious. For the first time EVER, I just got home from dinner, opened the forum and I'm not logged in! When I clicked on the login I see a little box saying my connection is not secure with my username in a little box at the bottom. I click on that and I'm back at the login window with everything filled in. All I did was click "Remember Me" and Login.

What timing, eh? Something changed just this afternoon.

Bob

It's catching! Beware!

Funny coincidence I guess. I've always checked the Remember Me box; made no difference on the problem browsers.

Hi Matt,

We should be able to fix these issues. For some reason, I've never had this problem on any browser.



Since it sounds like you have the problem with Firefox or Chrome on one PC, could you take a look at the pgmusic.com v7ubbt cookie, and see what it says for expiry date after logging in with "remember me" selected? Also is it valid for any type of connection? I say Firefox or Chrome because I don't know if there's an easy way to view/search individual cookies on Edge.


Hi Bob,



I suspect this has to do with somehow accessing the login page from a different url than http://www.pgmusic.com/forums
The first time, it's probably redirecting you to the proper url.

Could you tell me what the exact url is? Including the http: part.

I remember being shown a survey in a class once where the top 4 passwords used were password, secret, love and sex.

Some people make them so hard they have to write them down and put it under the mouse pad. (Yeah. Nobody will EVER look THERE!!)

And the ones who think they are cute.... I was driving last week and got a text I HAD to answer right away, so I pulled into a parking lot to reply. As I sat there, a network popped up named Dumbledore. On a whim, I tried HarryPotter as the password, and boom. I connected.

But on topic, I ALWAYS use Chrome and I sync across devices, so any device I pick up has my stored passwords, cookies, bookmarks.... Love Chrome!

Hi Andrew. I'm at the office now and just logged in. What I wrote earlier isn't correct. What I have to do is click on Forums then login. Then immediately to go My Stuff which requires me to log in again. Then I'm good. If I login the first time then click Forums, I'm logged out. I can login again, click on Forums again and again I'm logged out. The key is to log in first then click My Stuff and log in again from there. Then it works. I checked out the url for both login's and it was the same. http:/pgmusic.com/forums

Just to make sure I closed the browser completely and did the process again and that's how it works.

Bob

That sounds great Eddie but then how secure is Chrome? Everything I've read lately about hackers and security is you can't trust any browser to protect your passwords, you need a dedicated password manager for that.

Bob

Thanks for the additional info. I think the issue is that somehow you are able to browse the site at pgmusic.com instead of www.pgmusic.com. Perhaps your browser may have a very old 301 redirect cached. What browser/verison is this? I would be interested to know if clearing your browser cache (if you are willing to do that) and restarting your browser solves that problem. It would be possible to address it from the forum software side by allowing alternate urls, but it is desirable to address the more fundamental issue (everybody should be on www.pgmusic.com).

.. well to be fair, if it is a 301, it IS labeled Permanent ..
/ducking for cover <grin>

One old trick for this is to dis-associate the Null record to the website in the Bindings (thus causing an error) and then tell that error message (for that site) to redirect to the correct URL. It ain't pretty, but it appears seamless to the user.
Soon they cache or bookmark the correct URL and this 'fix/hack' is needed less and less.

//Can you guess what I do for a living?

On my portal (website I made with all my links) I have used this address since 2000, and it always works except on one laptop:

http://www.pgmusic.com/forums/ubbthreads.php?lang=english

On my iPad and iPhone, that's another story; those were entered as pgmusic.com (no www.) and sometimes Safari, sometimes Firefox, sometimes Chrome.

Right, well I think that your remember-me issue (Matt) is a different issue than Bob's double login. Were you able to look at that cookie and see the expiry date set for it?

In any case, one should never be able to browse our site at pgmusic.com, it would redirect you to www.pgmusic.com. I thought that somehow Bob was able to use pgmusic.com because of something old in his browser's cache, that was just a theory because I couldn't think of anything else. But now that I think about it, it's more likely that he is just seeing pgmusic.com in his browser bar, when in fact he IS on www.pgmusic.com. For example I was just testing Edge on Windows 10 and it doesn't display the full url in the address bar, it hides the protocol and 'www's. It does show the full url if you click in the address bar.

I'm not sure how to see cookies on an iPhone running Safari or Chrome.

Just now I tried going to (typing it) www.pgmusic.com in Safari. It seems to be holding my identity. I will continue to check for clues.

One computer remains at another location, and that is the one that will not remember me. I will test and report as soon as I can.