Get the most out of your Band-in-a-Box purchase when you visit our Support page! There you'll find program updates, an FAQ section, written tutorials, patch maps, support request forms, and the popular Videos section.

For Band-in-a-Box® videos, we offer Overview, Setup, Beginner, Intermediate, Advanced, and Troubleshooting sections, and even keep the older version videos here under the Archive section. We also have a special Tips & Tricks section for Band-in-a-Box® for Windows.

The full list of video categories available on our support page are:
Band-in-a-Box® (Windows)
Band-in-a-Box® (Windows) Tips & Tricks
Band-in-a-Box® (Mac)
RealBand
RealBand Tips & Tricks
Other Products
FAQ's
User to User Videos

These are also available when you visit our YouTube channel.

If you have any suggestions for future videos, please let us know!

Hello Callie,

I'd really like to see a video that explains the UserTracks Development Screen and what each option on the screen does.

Page 202 of the 2016 BiaB User manual shows the button to call up the screen but has no information about the screen itself. The 2016 BiaB CHM (help) file has a picture of the screen and a very short description of each option but usage details is sketchy at best.

Jim's message about providing a video to supplement the manual's discussion of a particular point prompts a broader suggestion -- integration/cross-reference of all the various support/knowledge resources -- manual, help files, videos, other PG support communications, etc. -- into a one-stop central and centrally-searchable repository. I'm not looking to create extra admin work for the already-busy PG team, but pulling this all together in some way would avoid duplication, increase consistency, and maybe allow for removal of obsolete/superseded prior guidance. Maybe this already exists to a degree, but if so it could be enhanced. Maybe links in the manual to the video URLs if they are somewhat static? Just a thought.

This is the second thread PG has created to advocate "suggestions for future videos" in recent memory, the first even dublicated for both platform sections. In both there has been feedback submitted with sugestions regarding the Usertrack concept, and yet there's so far no indication of providing what's now being asked for twice over (actually quite a lot more often than that, in this particular case).
Makes us wonder why we should even bother coming up with suggestions in the first place when, even when you ask for them they just remain ignored.

Fortunately this thread has other informational values, regarding other aspects of PG's product entirely, which saves it from being a complete waste of space.