• Product Registration

    Registered users of our programs are entitled to unlimited technical support for our software. You are already registered if you purchased directly from us.

  • Contact Support

  • Support Request Form: Windows | Macintosh

    You can email us directly, but filling out a technical support request form enables us to respond more effectively, since we'll have information about your computer setup.

  • User Forums

    We have a friendly and lively community of PG Music software users, ranging from first-time users to experts.

  • Videos

    These are designed to showcase our various products, provide program tutorials, and answer commonly asked technical support questions.

  • Band-in-a-Box® for Android Help Page

    Band-in-a-Box® for Android is an app for Android devices including Smartphones and Tablets, that can be downloaded from the Android Play store.

  • "BB Remote" for Android Help Page

    BB Remote is an app that is used as a remote control for your existing desktop version of Band-in-a-Box® for Windows 2011.5 or higher. The sounds will come out of the desktop program, not the Android device.

  • "Pitch Invasion" for iPhone Help Page

    Pitch Invasion is an arcade-style app designed to teach the player to recognize specific pitches from a variety of instruments and octave ranges.

30 Day Money Back Guarantee
Unconditional 30-Day Money Back Guarantee on all products purchased from PG Music Inc.
Live Help
Contact Info

PG Music Inc.
29 Cadillac Ave Victoria BC Canada V8Z 1T3

Sales: 800-268-6272, 250-475-2874,
+ 800-4746-8742*

Tech Support: 866-983-2474, 250-475-2708, + 800-4746-8742*

* Outside USA & Canada where International Freephone service is available. Access Codes

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OPEN Phones 6am-7pm (Pacific Time)
1-800-268-6272 . 1-250-475-2874
OPEN Live Chat
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OPEN Forums, email, web support