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Windows Software Updates
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Macintosh Software Updates
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Frequently Asked Questions & Knowledge Base
Chances are someone else has had the same problem as you in the past. Search our FAQ page to see if your question has already been answered.
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Tutorials
A selection of in-depth tutorials and "how-to's" written by PG Music staff.
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Band-in-a-Box in the Classroom for Educators
Visit the Learning Zone for quick lesson ideas, connect with other educators on the Educator Forums and more.
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Patch Maps
MIDI synthesizer patch maps for Band-in-a-Box, RealBand, and PowerTracks Pro Audio.
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Band-in-a-Box for iPhone Help Page
Band-in-a-Box for iPhone is an app for iPods, iPhones, and iPads, that can be purchased from the App store, and acts as a client to the desktop version of Band-in-a-Box.
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"BB Remote" for iPhone Help Page
BB Remote is an app that is used as a remote control for your existing desktop version of Band-in-a-Box for Windows 2011.5 or higher. The sounds will come out of the desktop program, not the iPhone. You must have Band-in-a-Box for Windows 2011.5 or higher to be able to use the app.
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Product Registration
Registered users of our programs are entitled to unlimited technical support for our software. You are already registered if you purchased directly from us.
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Contact Support
- support@pgmusic.com
- 1-866-983-2474 (USA/Canada) [ More contact info ]
- Live Chat
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Support Request Form: Windows | Macintosh
You can email us directly, but filling out a technical support request form enables us to respond more effectively, since we'll have information about your computer setup.
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User Forums
We have a friendly and lively community of PG Music software users, ranging from first-time users to experts.
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Videos
These are designed to showcase our various products, provide program tutorials, and answer commonly asked technical support questions.
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Band-in-a-Box for Android Help Page
Band-in-a-Box for Android is an app for Android devices including Smartphones and Tablets, that can be purchased from the Android Market.
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"BB Remote" for Android Help Page
BB Remote is an app that is used as a remote control for your existing desktop version of Band-in-a-Box for Windows 2011.5 or higher. The sounds will come out of the desktop program, not the Android device. You must have Band-in-a-Box for Windows 2011.5 or higher to be able to use the app.
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"Pitch Invasion" for iPhone Help Page
Pitch Invasion is an arcade-style app designed to teach the player to recognize specific pitches from a variety of instruments and octave ranges.
PG Music Inc.
29 Cadillac Ave Victoria BC Canada V8Z 1T3
Sales: 1-800-268-6272, 250-475-2874,
+ 800-4746-8742 *
Support: 1-866-983-2474, 250-475-2708,
+ 800-4746-8742 *
* Outside USA & Canada where International Freephone service is available. Access Codes