Frequently Asked Questions:
Sales FAQ: Common pre-sales questions about our products, ordering, and delivery.
- Band-in-a-Box for Windows
- Band-in-a-Box for Macintosh
- RealBand
- PowerTracks Pro Audio
- Other Products
- Sales FAQS for ALL Products
Technical Support FAQ and Knowledge Base: Choose your product below to show all of the FAQs related to that product.
Band-in-a-Box for Windows
- Band-in-a-Box 2009 for Windows
- Band-in-a-Box 2008 for Windows
- Band-in-a-Box 2007 for Windows
- Band-in-a-Box 2006 for Windows
- Band-in-a-Box 2005 for Windows
- Band-in-a-Box 2004 for Windows
- Band-in-a-Box 12 for Windows
- Band-in-a-Box 11 and Earlier for Windows
Band-in-a-Box for Macintosh
- Band-in-a-Box 2009 for Macintosh
- Band-in-a-Box 12 for Macintosh
- Band-in-a-Box 11 for Macintosh
- Band-in-a-Box 8 and Earlier for Macintosh
PowerTracks Pro Audio
- PowerTracks Pro Audio 12
- PowerTracks Pro Audio 11
- PowerTracks Pro Audio 10
- PowerTracks Pro Audio 9
- PowerTracks Pro Audio 8 and Earlier
Other Products
Latest Updates
Get the latest updates for your PG Music software...
- Band-in-a-Box (Macintosh) 2009 Build 5 (June 16, 2009)
- RealBand 2009 Build 3 (May 28, 2009)
- Band-in-a-Box (Windows) 2009 Build 282 (January 5, 2009)
- RealTracks Sets 20-39 Updates (Dec 11, 2008)
- RealTracks Sets 10-12 Update (Nov 23, 2008)
- RealDrums Sets 11-20 Update (June 25, 2008)
- RealDrums Sets 4-10 Update (June 25, 2008)
- GuitarStar Build 2.0.7.54a (March 4, 2008)
- PowerTracks 12 Build 10 (August 24, 2007)
PG Music Support
Need to talk to a real person?
Technical Support is available 7 days a week.
- ph: 250-475-2708
- ph: 1-866-9TECHPG
- fax: 250-475-2937
- email support
International Toll-Free Tech Support Outside of USA & Canada:
+800-4746-8742 - View International Access Codes
Support