Frequently Asked Questions:
Sales FAQ: Common pre-sales questions about our products, ordering, and delivery.
- Band-in-a-Box for Windows
- Band-in-a-Box for Macintosh
- RealBand
- PowerTracks Pro Audio
- Other Products
- Sales FAQS for ALL Products
Technical Support FAQ and Knowledge Base: Choose your product below to show all of the FAQs related to that product.
Band-in-a-Box for Windows
- Band-in-a-Box 2010 for Windows
- Band-in-a-Box 2009 for Windows
- Band-in-a-Box 2008 for Windows
- Band-in-a-Box 2007 for Windows
- Band-in-a-Box 2006 for Windows
- Band-in-a-Box 2005 for Windows
- Band-in-a-Box 2004 for Windows
- Band-in-a-Box 12 for Windows
- Band-in-a-Box 11 and Earlier for Windows
Band-in-a-Box for Macintosh
- Band-in-a-Box 2009 for Macintosh
- Band-in-a-Box 12 for Macintosh
- Band-in-a-Box 11 for Macintosh
- Band-in-a-Box 8 and Earlier for Macintosh
PowerTracks Pro Audio
- PowerTracks Pro Audio 12
- PowerTracks Pro Audio 11
- PowerTracks Pro Audio 10
- PowerTracks Pro Audio 9
- PowerTracks Pro Audio 8 and Earlier
Other Products
Latest Updates
Get the latest updates for your PG Music software...
- Band-in-a-Box (Windows) 2010 Build 295 (February 15, 2010)
- RealBand 2010 Build 4 (February 16, 2010)
- RealTracks 67-82 and RealDrums 27-29 (Windows) Updates (December 22, 2009)
- Band-in-a-Box and RealBand 2009 USB hard drive patch for Vista/7 (November 15, 2009)
- Band-in-a-Box (Macintosh) 2009.5 Build 8 (August 31, 2009)
- RealTracks Sets 1-66 (Macintosh) Updates (September 15, 2009)
- RealDrums Sets 1-26 (Macintosh) Updates (September 15, 2009)
- PowerTracks 12 Build 12 Update (August 12, 2009)
- GuitarStar Build 2.0.7.54a (March 4, 2008)
PG Music Support
Need to talk to a real person?
Technical Support is available 7 days a week.
- ph: 250-475-2708
- ph: 1-866-9TECHPG
- fax: 250-475-2937
- email support
International Toll-Free Tech Support Outside of USA & Canada:
+800-4746-8742 - View International Access Codes
Support