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Band-in-a-Box for Windows
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Joined: Jul 2017
Posts: 11
Newbie
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OP
Newbie
Joined: Jul 2017
Posts: 11 |
I have contacted support but so far no reply, so perhaps someone here has the solution.
I got my BiaB Audiophile 2017 on Saturday, had the "BiaB has stopped working" messages when I closed BiaB.
After updating to 466 it now happens when I close some dialog boxes, currently the Midi Options box is a dead cert.
Also, I tried the demos and tried copying what's done on innumerable videos, but all I hear is drums.
PC is a dedicated DAW machine, has other DAWs and music software working for years. All drivers up-to-date, plenty HD space and 12GB RAM.
Any suggestions?
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Band-in-a-Box for Windows
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Joined: Dec 2007
Posts: 1,796
Expert
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Expert
Joined: Dec 2007
Posts: 1,796 |
Could be various things, and if you mail directly to support@pgmusic.com they usually respond quickly.
Are you running from the delivered WD drive? I prefer copying all the Realtracks and Drums folder to a SEPARATE partition or better dedicated internal drive if you don't have a laptop. PS you'll have to readdress the folders' location within BIAB. The original one is my backup.
For starters: a) Run BIAB and Realband as administrator in properties of the corresponding .exe files.. b) run the installers again to begin with. c)dump or better rename the extension of 2 files in the bb folder, interface.bbw, and mysetup.DK. Start BIAB again, but all your settings will be gone.
You could check if your windows is up to date, experienced that to be important these days. Could be a virus killer and firewall are hampering, especially USB externals are seen as potential malware; i had serious problems regarding USB and an audio interface, especially with 2017 Bitdefenders' firewall. F
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Band-in-a-Box for Windows
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Joined: Jul 2017
Posts: 11
Newbie
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OP
Newbie
Joined: Jul 2017
Posts: 11 |
Yes, from the HD. I have a laptop, the reason for paying the extra 100's to get the external HD version was precisely to avoid filling my built-in HD.
What installers?
The description in the manual does not correspond to what I see in the directories of the hard drive.
I'll try the renaming and running as admin.
No virus killer, didn't touch no firewall settings, no internet connection (too slow and unreliable here) so network card drivers are disabled.
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Band-in-a-Box for Windows
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Joined: Jul 2017
Posts: 11
Newbie
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OP
Newbie
Joined: Jul 2017
Posts: 11 |
OK, I renamed mysetup.DK to mysetup_.DK. There was no interface.bbw.
I restarted BiaB as admin. Windows asked if that is OK, I said yes.
BiaB started and asked if I wanted to associate BiaB files with Windows Explorer. Never had that dialog before. I said no.
I opened Midi setup, pressed OK - no change.
"BiaB has stopped working".
I hope Support comes up with some suggestions.
I wanna start playing already!
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Band-in-a-Box for Windows
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Joined: Dec 2000
Posts: 12,584
Veteran
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Veteran
Joined: Dec 2000
Posts: 12,584 |
Even if you are running from the external hard drive, you still need to do a minimal installation. You should find the main installer program in the root folder of the external hard drive. You should run that and you'll be presented with options to either run from the external drive or run from your machine. The installation utility will install the fonts, the DirectX Plugins, Sforzando and Coyote WT, the included PDF driver (if you desire), etc. Then, once everything is installed, I don't think the installer creates a shortcut, so you'll need to do so, but it's the main BIAB program in the BB folder, not the one in the root folder (I think it's BBW.EXE, but I'm not in front of my machine right now). Likewise, create a shortcut for RealBand. Be sure to set them to run as administrator.
You'll need to make sure that your external hard drive always connects with the same drive letter, or things won't work. Also, once you get BIAB and RealBand up and running, you'll need to go specify where the RealTracks/RealDrums are (it will probably prompt you), as well as tell it about your audio and MIDI ports and driver configuration.
Please let use know if you can get it working.
John Laptop-HP Omen I7 Win11Pro 32GB 2x2TB, 1x4TB SSD Desktop-ASUS-I7 Win10Pro 32GB 2x1.5TB, 2x2TB, 1x4TB SATA BB2024/UMC404HD/Casios/Cakewalk/Reaper/Studio One/MixBus/Notion/Finale/Dorico/Noteworthy/NI/Halion/IK http://www.sus4chord.com
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 18,956
Veteran
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Veteran
Joined: Oct 2008
Posts: 18,956 |
Just to add to the other comments, the installation program that needs to be run is called "setup.exe" on the root directory of the USB drive (as John has mentioned). It would pay to right-click on this and select "Run as administrator".
MY SONGS...Audiophile BIAB 2024
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Band-in-a-Box for Windows
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Joined: Jul 2017
Posts: 11
Newbie
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OP
Newbie
Joined: Jul 2017
Posts: 11 |
> the installation program that needs to be run is called "setup.exe" on the root directory of the USB drive
That was the final key to the mystery, thank you!
The mannual says it is usually in C:\bb\ but this is not true. It is in the root.
So far the external USB drive is mounting to F: every time.
Everything seems to be working fine as long as I don't select Microsoft GS Wavetable Synth.
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Ask sales and support questions about Band-in-a-Box using natural language.
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