Hi,

There is a large .exe file on that CD, and this can cause some computers to hesitate a little before showing the contents. An antivirus program may be the cause. Try waiting for a while after inserting the disc. If you have waited (say 10 minutes) and nothing has happened, and the CD doesn't appear in My Computer, there may be a problem with the CD or it may not be compatible with your drive. In this case, you could contact us to get a replacement and/or a link to download the program. Or, if you have another computer that it does work on, you could copy the contents of the CD to a portable hard drive and transfer it that way (or burn the contents to a different CD).

One other thing that might help is: Go to the Start menu | Run and type "msconfig". Choose selective startup with startup items disabled. Reboot the computer and see if the disc is then recognized properly.

Andrew
PG Music Inc.