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RealBand
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Hello RealBand users,
In RealBand (2010.5 build 2, latest update) I still keep getting Access Violation Errors and program termination errors. Now for a while i could play some existing songs. When I checked the settings under the MIDI Drv dialog i could see the settings where set properly (Midi-In UA-700 and Midi-Out UA-700). However when i pressed cancel to close the dialog without making changes the program just terminated again. Other times there are no settings shown under Midi devices and an Acces Violation Error occurs.
I use Windows 7 Home Premium 64 bits (on HP Intel I3 Desktop, 6Gb memory) and the Roland UA-700 64 bits driver (latest version 1.0.0)
I consulted Roland Europe about this issue but they only pointed to the website with the 1.0.0 driver I already use. There doesnt seem to be any update anymore and i get no further response from Roland.
Does anyone have any suggestions how to solve this or do I need to say goodbye to my Edirol UA-700?
Thanks in advance,
Valentino
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Next thing I would do is to exmine the IRQ table for my computer and see if there are some IRQ *shares* that may be causing interrupts or the like.
Don't take Window's work for it, it will report an OK if every single device on the computer were on the same IRQ number. What we are looking for here is something to do with your MIDI and possibly sound drivers sharing the same IRQ with another of your high bandwidth devices, such as the Video or Network card.
If you don't know how to check the IRQ table for your given OS, you can do a websearch to find out the routine. You can also copy and paste results reported into a post here if you need help analyzing (ok, John, "analysing") the report. Just don't include all those long lists of virtual hardware, just inlude the first part that has actual hardware devices listed.
Pay attention to shares, which are two or more devices on the same IRQ number.
And be advised that we can no longer manually change the IRQ settings as we could with some of the fine older windows operating systems. Sometimes it is necessary to move PCI cards around and see if ACPI puts something on another IRQ.
--Mac
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Hello Mac,
Thanks for your reply. I have checked the IRQ settings under Hardware Devices - option Sources listed on Type
Below you can see the list :
IRQ - Resource
==============
1 - Systemtimer
8 - CMOS Clock
13 - Numeric-dataprocessor
-
11 - 5 Series/3400 Series Chipset Family
16 - 5 Series/3400 Host Chipset Family USB Host Controller
16 - Intel Management Engine Interface
16 - Intel Processor PCI Express root Port - 0041
17 - High Definition Audio
17 - Intel 5 Series /3400 Series Chipset Family PCI Express Port 1 - 3B42
18 - Intel 5 Series /3400 Series Chipset Family PCI Express Port 3 - 3B46
18 - Via 1394 OHCI Compliant Host Controller
19 - Intel 5 Series /3400 Series Chipset Family PCI Express Port 4 - 3B48
19 - Intel ICH8R/ICH9R/ICH10R/DO/5 Series/3400 Series SATA Raid Controller
22 - High Definition Audio Besturing
23 - Intel 5 Series/3400 series Chipset Family USB Enhanced host controller - 3B34
-4 ATI Radeon HD 5400 Series
-3 RealTek PCIe GBE Family Controler
-2 802.11N Wireless PCI Express Card LAN Adapter
Do you notice any problem/address or IRQ conflict with the IRQ's above?
greetings,
Valentino
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RealBand
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I don't see anything that would interrupt the sound device in your IRQ table.
So it likely is not that issue causing a problem here.
**Have you downloaded and installed the latest RB update from the pgmusic support page?**
If not, that should be done and then test to see if you have operation.
If that doesn't do it, then try the following:
Try re-installing RealBand from your installer disk, right overtop of the one that is there. Sometimes, that clears up these kind of issues as well.
If you do have to try the total reinstall, don't forget to apply the Update to it again. And if applicable, install to run as Administrator.
--Mac
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Hello Mac,
Thanks again for your reply, and yes, i did install the latest version of RB 2010.5 build 2 (see my original posting). In the meantime i have tried another thing: installing a generic text/only printer and set it as default preceding my HP Deskjet C4580 Printer because I remembered someone on the net gave that suggestion in the past to solve Midi-errors occurring with HP Printers. But unfortunately that didnt help.
I will try your latest suggestion to install RB 2010 over the present installation again followed by the latest patches and then I will let you know the results.
Thanks for your helpful suggestions so far,
Valentino
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RealBand
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Hello again Mac, I just re-installed RB 2010 over my current installation and started the Setup with Administrator credentials. Afterwards I also reinstalled the 2010.5 Build 2 upgrade for RB. But unfortunately the problems still occurs  I can play an existing tune but when i press the option [Midi Drv] and then just close that dialog by pressing Cancel RB terminates. By the way, the UA-700 is an external (ASIO) soundcard connected to the PC with USB, so not an internal PCI-card in a PC slot. Greetings, Valentino
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Some additional information about the problem :
I switched off RealTek Onboard Audio in the BIOS to minimize the chance of conflicts but that didnt solve the problem either. Below is information i get when the error occurs (after clicking [Midi Drv] and calling the driver dialog a 2nd time :
Event of problem: APPCRASH
Name of application: RealBand.exe
Version of application: 2010.5.0.2
Timestamp of application: 2a425e19
Name of errormodule: StackHash_f7b2
Version of errormodule: 6.1.7600.16385
Timestamp of errormodule: 4a5bdb3b
Exceptioncode: c0000374
Exceptionmargin: 000cdcbb
Version of O.S.: 6.1.7600.2.0.0.768.3
Country-id: 1043
Additional Information 1: f7b2
Additional Information 2: f7b2cb3a9619a15dd20b00a272c92b87
Additional Information 3: d8a2
Additional Information 4: d8a2e71942dd5a44717d91070b9d9e62
Its not a blue screen but a white dialog is shown notifying the program stopped responding.
Valentino
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RealBand
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I also tried the following, but without result :
- Updating the graphic driver (ATI Radeon 5400 series)
- Disabled sound on the ATI card
- Uninstalling (reboot)and reinstalling the UA-700 64-bits 1.0.0 driver once more
- Choosing MME instead of ASIO (crashed as well!)
- Trying the latest ASIO4ALL 32/64 bits 2.10 driver (crashed as well!)
- Switched off the onboard Audio in BIOS
At the moment im out of ideas besides replacing my Edirol UA-700 device.
Does anyone still have any suggestions how this can be solved?
Thanks in advance and greetings,
Valentino
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RealBand
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PG Music Staff
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PG Music Staff
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What are you using for MIDI playback? A DXi synth? What are all the MIDI output drivers you have available in the Driver Setup dialog?
Andrew
PG Music Inc.
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RealBand
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Hello Andrew,
Thanks for your reply. For Midi Playback I use both Midi-Out of the UA-700 connected to my Roland EXR-5 keyboard or the Microsoft GS Wavetable Synth (under Windows 7 64 bits)
Crashes occur on both and also when choosing MME.
When starting RB now as soon as I want to select the UA-700 under ASIO Audio Drivers dialog (pops up automatically now when starting RB) a violation error occurs saying :
"Access violation at address 100025B9 in module 'Rdaw1024.dll'Read of address 00000108 at: 100025B9"
After the violation error RB sends the following message :
"Card failed Test Record/Playback. Full Duplex setting in Options | Preferences | Audio Settings Dialog has been disabled Contact Manufacturer for updated driver (if available)"
After this message there are no drivers listed anymore under Midi-In and only Midi Mapper and Microsoft GS Wavetable Synth under Midi-Out.
(Usually there is also both UA-700 Midi-In and Midi-Out available)
Valentino
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RealBand
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here something additional about the settings that might be important.
Audio Driver Setup in RealBand :
Audio Input Driver(s) :
-----------------------
Microsoft-sound assignment (?)
IN (UA-700) <- chosen
Audio Output Driver(s) :
------------------------
Microsoft-sound assignment (?)
OUT (UA-700) <- chosen
Realtek Digital Output (Realtek High Definition Audio)
Midi Driver Setup in RealBand :
Input Driver(s) :
-----------------
UA-700 MIDI IN <- chosen
UA-700 CONTROL
Output Driver(s) :
------------------
Microsoft MIDI Mapper
Microsoft GS Wavetable Synth
UA-700 MIDI OUT <- chosen
UA-700 CONTROL
Does anybody know what the 'Microsoft sound assignment' relates to and if its possible to exclude/remove these from the options?
Valentino
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RealBand
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I just found out that RB keeps running when i just select Midi-Out when i play a midifile to my Roland EXR-5 keyboard. This keyboard is connected to the UA-700 with both Midi-In and Midi-Out with ordinary Midi-cables. As soon as i also select Midi-In under [Midi Drv] in RealBand 2010.5 and i open the Midi setup dialog twice the access violation error occurs.
So everything seems to focus to the Midi-In. The Roland EXR-5 keyboard is Midi2, GS and XGLite compatible.
Valentino
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RealBand
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PG Music Staff
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PG Music Staff
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Thanks for the additional information. I did a search for rdaw1024.dll on google, but this forum thread is the only page that comes up.
It is normal for the Microsoft Sound Mapper to be there. This means that the driver is selected by Windows. Some say it is best to choose your sound card driver specifically (as you have done) instead of the sound mapper.
Try one more quick test: Install RealBand to a new folder, like C:\RealBand_Test. Run the program from this folder and answer no to the ASIO question. See if you have the same problem with this fresh install of the program.
Are you using a laptop? If so, plug it into a wall outlet rather than using battery power, and disable all the "power-saving" features (control panel). Is your sound card plugged into a wall outlet also, or USB powered?
Other than that, not sure what else to suggest. It does seem like a problem with the sound card drivers, but you have already been through the driver uninstall/reinstall several times. Perhaps it is a problem with the sound card hardware itself...
Edit: We posted at the same time. So everything works fine unless you have MIDI In selected? There's weird. Try opening the MIDI Monitor, filtered to MIDI input, and see if anything unusual is happening when you simply play a MIDI file.
Last edited by Andrew - PG Music; 12/21/10 01:19 PM.
Andrew
PG Music Inc.
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RealBand
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Hello Andrew,
Thanks for your reply. So far I have focussed on Realband but I just tried to start BIAB 2010.5 and then I got the Access Violation error immedeately after loading an existing song that comes with BIAB and press Play! So in BIAB the error occurs anyway, not only when Midi-In driver is selected.
I also tried MME but the error still occurs. By the way, this is a desktop PC (HP Pavilion), not a notebook.
I also uninstalled Windows Media Center in Windows 7 because I heard somewhere it could influence audio on a system. But unfortunately it didnt solve anything.
greetings,
Valentino
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I got the advise from PGMusic support to delete the ini files from both BIAB and RB so i did and then i uninstalled the UA-700 driver, rebooted, installed the UA-700 driver and rebooted again. They advised me to plug off my ROland EXR-5 keyboard so i did.
When I started BIAB I noticed when the Audio Setup dialog appeared and below the dialog I noticed there was a <yes>. near the sample rate 44.1 where i had seen <no>. previously, despite the hardware setting of 44.1 (advance) on the UA-700 control panel!
Perhaps the keyboard as Mini-input caused the sample rate change to an illegal setting causing the violation error?
Valentino
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PG Music Staff
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Great - so it's working now?
Andrew
PG Music Inc.
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Hello Andrew,
No its not working but im quite sure now its a sample rate related problem. I set all devices (both UA-700 and Roland Midi keyboard) back to factory settings and the UA-700 was set to 44.1 Khz on the hardware panel thought the error was still occurring.
I have just bought a Sonar V-Studio 100 as a replacement for the Edirol UA-700. I have just updated the firmware,installed driver (latest 2.0 driver) and software. I havent checked yet how the VS-100 works in conjunction with RB/BIAB.
greetings,
Valentino
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Her is some additional information about this issue :
The error in RealBand 2010.5 build 2 still occurs with the Roland V-Studio 100 with the latest 2.0 driver (Win 7 64)! It is most certainly a sample rate issue. There are a couple of strange things: The reported filetype in Audio is normal set to 16-Bit, 44.1 Khz. After the error occurred its not possible to select an ASIO-driver anymore because this causes another access violation error and hangs the program. What I notice below in the ASIO driver dialog however is a <no> with all optional sample rates including 44.1 Khz. Before the error occurs it reports <yes> at the 44.1 Khz option. Another strange thing is the Midi-Setup. I put VS-100 In and Out on top. Though after the error occured they lowered on the list and the Microsoft GS Wavetable synth is on top. Somehow the program changes the selected Midi In and Out by itself?
greetings,
Valentino
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While I do not have either of those two devices, I have found that the sound defvices I do have will not work in BB or RB (or PT) if the ASIO device is locked to a fixed samplerate.
I have to go into the Control Panel or whatever the software controls are called by the parent company developers of the sound device - and locate whatever setting they have there that allows the sound device's samplerate to be controlled by the host (BB or RB) program.
Sometimes it is necessary to consult the dreaded User Manual for your sound device(s) to find out how they have implemented this, as there seem to be no standardized references for the "feature". Some mfrs use the term, "locked" and "unlocked" (M-Audio Delta, for example) while others may have something worded a bit differently or even downright cryptic. Still others don't have it at all, preferring to leave the device unlocked at all times - I don't think either of yours are that way as you are getting the error message.
At any rate, now that you've tried two completely different sound devices and get hasically the same error, this is something I'd investigate.
--Mac
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Thanks for your reply Mac, much appreceated.
You are correct, under Configuration Screen - Audio - Properties of VS100 1-2 (channels) - Tab Advanced there are the following settings :
Sound set to: 2 channel sound 16-bits, 44100 Hz (CD-Quality)
2 options, both are checked :
[x] Applications can manage this device exclusively
[x] Precede applications in exclusive mode
( Note that I translated this text from a dutch version of Windows )
So it seems that aplications such as BIAB and RB are given credentials here to manage the device by itself?
Valentino
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