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Band-in-a-Box for Windows
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Joined: May 2008
Posts: 7
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OP
Newbie
Joined: May 2008
Posts: 7 |
Just a note to everyone. I ordered the audiophile upgrade to 2011.5 last wednesday... Email said 1 day delivery for the hard drive. I hadn't received mine as of today so I sent an email. I got a bogus answer.. uggggg... anyways I went back to pgmusic live help and found out that they are behind on the audiophile disks.. no shipment till at least next week... This would have been a non-issue if I had been told up front..
Just a point of information to all.
thanks
Ed
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Band-in-a-Box for Windows
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Joined: Mar 2001
Posts: 8
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Joined: Mar 2001
Posts: 8 |
Hi Ed,
PG Music Inc. generally has exceptional customer service. If you ordered courier shipping and didn't get quick delivery, contact them again and ask for a refund on the difference in the shipping portion.
Grayson
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Band-in-a-Box for Windows
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Joined: May 2008
Posts: 7
Newbie
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OP
Newbie
Joined: May 2008
Posts: 7 |
The 15 bucks is really not the issue. The statement that i'd receive it in a day and It still hasn't been shipped is more the issue. I'm sure you know the frustration of expecting something and it doesn't come.
I generally have had great luck with customer service at PG... This note was more of a caveat to anyone ordering the audiophile version and expecting it pronto.
Thanks
Ed
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Band-in-a-Box for Windows
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Joined: Jun 2003
Posts: 1,101
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Joined: Jun 2003
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Quote:
Just a note to everyone. I ordered the audiophile upgrade to 2011.5 last wednesday... Email said 1 day delivery for the hard drive. I hadn't received mine as of today so I sent an email. I found out that they are behind on the audiophile disks.. no shipment till at least next week... This would have been a non-issue if I had been told up front.
I got the same email, but I didn't stress about it when it didn't show up the next day, because I've been through the process of ordering the audiophile version seveal times before. If this is your first Audiophile disk, you can be excused for not knowing, but the Audiophile drives have pretty much always lagged a week or two behind the non-audiophile drives in shipping. I think the reason is that since they require a much larger drive, they are ordered in special and it takes the vedor awhile to get them delivered to PG Music. PG Music does ship them express once they actually arrive and have the software burned on them though.
File that information away in your memory banks for when you order the 2012 version because I'mm pretty sure the same thing will happen then.
Keith
2024 Audiophile Windows 11 AMD RYZEN THREADRIPPER 3960X 4.5GHZ 128 GB RAM 2 Nvidia RTX 3090s, Vegas,Acid,SoundForge,Izotope Production,Melodyne Studio,Cakewalk,Raven Mti
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Band-in-a-Box for Windows
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Joined: Aug 2008
Posts: 301
Journeyman
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Journeyman
Joined: Aug 2008
Posts: 301 |
I'm somewhat dismayed to learn this.... I have the added delay of shipment to UK. Thanks Ed, for bringing this to light, I am disappointed that PG music did not mention the delay in the order.
Cheers,
Dave.
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Band-in-a-Box for Windows
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Joined: Jul 2001
Posts: 824
Expert
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Expert
Joined: Jul 2001
Posts: 824 |
What about us Aussies then? I must admit I had started to listen out for the courier but I will relax now. And yes, there were previous delays on Audiophile and even a worrying note saying that some had been incorrectly programmed. Thankfully, mine was not.  There is not a great deal new for a jazzer in 2011.5, except for those great sounding organ RealTracks; although I am hoping some of the base lines have been tidied up. Still, the special offer on an Audiophile on hard drive makes the whole thing less painful.  Nonetheless, $400 a year to keep up-to-date does make you think twice before getting out the credit card. 
Grah Jive Talk
"Don't worry baby, they'll swing their arses off."
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 25,871
Veteran
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Veteran
Joined: Jul 2000
Posts: 25,871 |
FYI, my audiophile drive arrived today in New York.
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Band-in-a-Box for Windows
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Joined: Oct 2002
Posts: 600
Journeyman
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Journeyman
Joined: Oct 2002
Posts: 600 |
Yeah, but you're Matt Finley!!
Dell 610 dual Monitor, win 7-10, Sonar Plat, ProTools 10 & 11, Reaper 4, BIAB/real Band 2022, Easy Drummer, Superior Drummer, Kontact Essentials, Personnel Orchestra, Korg Legacy Analog & Digital
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 25,871
Veteran
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Veteran
Joined: Jul 2000
Posts: 25,871 |
Well, that, plus one dollar, gets me over the Hudson River bridge.
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Band-in-a-Box for Windows
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Joined: May 2000
Posts: 21,636
Veteran
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Veteran
Joined: May 2000
Posts: 21,636 |
Yeah, well for $2 I can get to Canada!!  I enjoy the humor Matt
Make your sound your own!
.. I do not work here, but the benefits are still awesome
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 25,871
Veteran
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Veteran
Joined: Jul 2000
Posts: 25,871 |
I think it's all your fault, Bob. But I was wrong once.
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
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Band-in-a-Box for Windows
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Joined: Aug 2008
Posts: 301
Journeyman
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Journeyman
Joined: Aug 2008
Posts: 301 |
Ye Haw! mine just arrived also..... All is not lost.
Cheers,
Dave.
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Band-in-a-Box for Windows
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Joined: May 2008
Posts: 7
Newbie
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OP
Newbie
Joined: May 2008
Posts: 7 |
Thanks all for the reply. Just a note. I received my drive yesterday. Since i was told next week I can only assume I was moved up in the queue because of my complaint. Nice little drive btw.... This is much more compact than my previous 2 drives.
thanks
Ed
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Band-in-a-Box for Windows
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Joined: Dec 2004
Posts: 603
Journeyman
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Journeyman
Joined: Dec 2004
Posts: 603 |
Quote:
... But I was wrong once.
No, you weren't.
Larry
______
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Band-in-a-Box for Windows
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Joined: Jun 2003
Posts: 1,101
Expert
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Expert
Joined: Jun 2003
Posts: 1,101 |
Quote:
Since i was told next week I can only assume I was moved up in the queue because of my complaint. N
Ed
My guess is your assumption is wrong. You and I ordered the same day, and got our units delivered on the same day, and I didn't complain. They probably just gave you a worst case scenario when you called. Complaints aren't going to get you jumped ahead of anyone else who ordered ahead of you.
Keith
2024 Audiophile Windows 11 AMD RYZEN THREADRIPPER 3960X 4.5GHZ 128 GB RAM 2 Nvidia RTX 3090s, Vegas,Acid,SoundForge,Izotope Production,Melodyne Studio,Cakewalk,Raven Mti
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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User Video: Next-Level AI Music Editing with ACE Studio and Band-in-a-Box®
Band-in-a-Box® 2024 German for Windows is Here!
Band-in-a-Box® 2024 für Windows Deutsch ist verfügbar!
Wir waren fleißig und haben über 50 neue Funktionen und eine erstaunliche Sammlung neuer Inhalte hinzugefügt, darunter 222 RealTracks, neue RealStyles, MIDI SuperTracks, Instrumental Studies, "Songs with Vocals" Artist Performance Sets, abspielbare RealTracks Set 3, abspielbare RealDrums Set 2, zwei neue Sets von "RealDrums Stems", XPro Styles PAK 6, Xtra Styles PAK 17 und mehr!
Paket | Was ist Neu
Update Your PowerTracks Pro Audio 2024 Today!
The Newest RealBand 2024 Update is Here!
The newest RealBand 2024 Build 5 update is now available!
Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.
This free update is available to all RealBand 2024 users. To learn more about this update and download it, head to www.pgmusic.com/support.realband.htm#20245
The Band-in-a-Box® Flash Drive Backup Option
Today (April 5) is National Flash Drive Day!
Did you know... not only can you download your Band-in-a-Box® Pro, MegaPAK, or PlusPAK purchase - you can also choose to add a flash drive backup copy with the installation files for only $15? It even comes with a Band-in-a-Box® keychain!
For the larger Band-in-a-Box® packages (UltraPAK, UltraPAK+, Audiophile Edition), the hard drive backup copy is available for only $25. This will include a preinstalled and ready to use program, along with your installation files.
Backup copies are offered during the checkout process on our website.
Already purchased your e-delivery version, and now you wish you had a backup copy? It's not too late! If your purchase was for the current version of Band-in-a-Box®, you can still reach out to our team directly to place your backup copy order!
Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.
Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.
Update your Band-in-a-Box® 2024 for Windows® Today!
Update your Band-in-a-Box® 2024 for Windows for free with build 1111!
With this update, there's more control when saving images from the Print Preview window, we've added defaults to the MultiPicker for sorting and font size, updated printing options, updated RealTracks and other content, and addressed user-reported issues with the StylePicker, MIDI Soloists, key signature changes, and more!
Learn more about this free update for Band-in-a-Box® 2024 for Windows at www.pgmusic.com/support_windowsupdates.htm#1111
Band-in-a-Box® 2024 Review: 4.75 out of 5 Stars!
If you're looking for a in-depth review of the newest Band-in-a-Box® 2024 for Windows version, you'll definitely find it with Sound-Guy's latest review, Band-in-a-Box® 2024 for Windows Review: Incredible new capabilities to experiment, compose, arrange and mix songs.
A few excerpts:
"The Tracks view is possibly the single most powerful addition in 2024 and opens up a new way to edit and generate accompaniments. Combined with the new MultiPicker Library Window, it makes BIAB nearly perfect as an 'intelligent' composer/arranger program."
"MIDI SuperTracks partial generation showing six variations – each time the section is generated it can be instantly auditioned, re-generated or backed out to a previous generation – and you can do this with any track type. This is MAJOR! This takes musical experimentation and honing an arrangement to a new level, and faster than ever."
"Band in a Box continues to be an expansive musical tool-set for both novice and experienced musicians to experiment, compose, arrange and mix songs, as well as an extensive educational resource. It is huge, with hundreds of functions, more than any one person is likely to ever use. Yet, so is any DAW that I have used. BIAB can do some things that no DAW does, and this year BIAB has more DAW-like functions than ever."
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