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#184338 12/13/12 09:58 AM
Band-in-a-Box for Macintosh
Joined: Jul 2012
Posts: 42
greg64 Offline OP
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Joined: Jul 2012
Posts: 42
Earlier this year I had a nightmare with my MAC, for which I was given a replacement download and then, I upgraded to Mountain Lion and had some more issues and it also effected my back up USB drive which had been plugged in. That left me with no BIAB software, either on my MAC or backup drive!

Now I've kept meaning to get around to saying thanks, but work and other issues have been jumping in the way.

But here is the thanks. I contacted support and Kent and Ricardo from support bent over backwards to get my system sorted and provide me the correct downloads so I could get on with making music. No fuss, no bother, just "What's your problem? And here is a solution."

I always thought BIAB felt pricey to me, but when support was needed it was there, and I personally found it so good as to easily cover the price I paid, and I recently and happily upgraded to 2012.5 on that very basis.

Great Support
Great Understanding.
Great Software.
Nice people.

Just sayin'

Greg

Band-in-a-Box for Macintosh
Joined: Apr 2009
Posts: 1,242
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Posts: 1,242
Agreed !
The PG team is really pretty great, it still amazes me that you have Peter Gannon himself answering even the most basic noob questions here on the forum.

Would you expect to have Balmer or Gates answering questions on the Microsoft forums ?

Well... It's probably good that they don't.

- Jay


MacPro 5,1/12 core@3.46GHz -- OS X 10.14.6 -- ATI 7970 -- 32 Gig RAM -- Crucial 500GB OS SSD -- Samsung EVO 1TB Audio/Sample SSD -- BIAB 2023 -- Logic Pro X -- Cubase Elements 11 -- Too many plugins
Band-in-a-Box for Macintosh
Joined: Nov 2012
Posts: 20
G
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G
Joined: Nov 2012
Posts: 20
Where's the 'Like" button, here..?

Band-in-a-Box for Macintosh
Joined: Dec 2007
Posts: 55
L
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L
Joined: Dec 2007
Posts: 55
I've written on that topic too!!!No other brand have that kind of support!!!

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Ask sales and support questions about Band-in-a-Box using natural language.

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PG Music News
Happy Victoria Day! (Monday, May 20th)

We are celebrating Victoria Day on Monday, May 20th!

Our availability through this long weekend is:

Saturday, May 18: Closed
Sunday, May 19: Closed
Monday, May 22: 6am-6pm PT

www.pgmusic.com/contact.htm

Henry Clarke: Revolutionize Your Band-in-Box® Tracks with Regenerating Function

One of the new features added with Band-in-Box® 2024 is the Tracks Window, which will look familiar if you've worked with other DAWs.

Henry Clarke explains why he loves the Re-generation function within the Tracks Window in their video Revolutionize Your Band-in-Box® Tracks with Regenerating Function.

Watch video.

Learn even more about what the Tracks Window can do with our video Band-in-a-Box® 2024: The Tracks Window.

User Video: Next-Level AI Music Editing with ACE Studio and Band-in-a-Box®

The Bob Doyle Media YouTube channel is known for demonstrating how you can creatively incorporate AI into your projects - from your song projects to avatar building to face swapping, and more!

His latest video, Next-Level AI Music Editing with ACE Studio and Band-in-a-Box, he explains in detail how you can use the Melodist feature in Band-in-a-Box with ACE Studio. Follow along as he goes from "nothing" to "something" with his Band-in-a-Box MIDI Melodist track, using ACE Studio to turn it into a vocal track (or tracks, you'll see) by adding lyrics for those notes that will trigger some amazing AI vocals!

Watch: Next-Level AI Music Editing with ACE Studio and Band-in-a-Box


Band-in-a-Box® 2024 German for Windows is Here!

Band-in-a-Box® 2024 für Windows Deutsch ist verfügbar!

Wir waren fleißig und haben über 50 neue Funktionen und eine erstaunliche Sammlung neuer Inhalte hinzugefügt, darunter 222 RealTracks, neue RealStyles, MIDI SuperTracks, Instrumental Studies, "Songs with Vocals" Artist Performance Sets, abspielbare RealTracks Set 3, abspielbare RealDrums Set 2, zwei neue Sets von "RealDrums Stems", XPro Styles PAK 6, Xtra Styles PAK 17 und mehr!

Paket | Was ist Neu

Update Your PowerTracks Pro Audio 2024 Today!

Add updated printing options, enhanced tracks settings, smoother use of MGU and SGU (BB files) within PowerTracks, and more with the latest PowerTracks Pro Audio 2024 update!

Learn more about this free update for PowerTracks Pro Audio & download it at www.pgmusic.com/support_windows_pt.htm#2024_5

The Newest RealBand 2024 Update is Here!

The newest RealBand 2024 Build 5 update is now available!

Download and install this to your RealBand 2024 for updated print options, streamlined loading and saving of .SGU & MGU (BB) files, and to add a number of program adjustments that address user-reported bugs and concerns.

This free update is available to all RealBand 2024 users. To learn more about this update and download it, head to www.pgmusic.com/support.realband.htm#20245

The Band-in-a-Box® Flash Drive Backup Option

Today (April 5) is National Flash Drive Day!

Did you know... not only can you download your Band-in-a-Box® Pro, MegaPAK, or PlusPAK purchase - you can also choose to add a flash drive backup copy with the installation files for only $15? It even comes with a Band-in-a-Box® keychain!

For the larger Band-in-a-Box® packages (UltraPAK, UltraPAK+, Audiophile Edition), the hard drive backup copy is available for only $25. This will include a preinstalled and ready to use program, along with your installation files.

Backup copies are offered during the checkout process on our website.

Already purchased your e-delivery version, and now you wish you had a backup copy? It's not too late! If your purchase was for the current version of Band-in-a-Box®, you can still reach out to our team directly to place your backup copy order!

Note: the Band-in-a-Box® keychain is only included with flash drive backup copies, and cannot be purchased separately.

Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.

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