John, I can't use my current product key with that utility because the Windows program was installed as an OEM copy. That site only accepts full versions. It would seem my only option is a total reinstall from the Synergio PC disk that came with my PC .
I personally would try to go to Windows 10 before doing a new install. The Windows 10 update should write all new O/S files, but preserve your installed apps. You may find you need some new drivers when you are done, but that's easily taken care of. Worst case, you've got an image of your system now and can always get back to where you are.
Ideally, it would be best if we could figure out which files it can't find. Again, maybe looking through some of the log files and see if you can identify it there.
John
Laptop-HP Omen I7 Win11Pro 32GB 2x2TB, 1x4TB SSD Desktop-ASUS-I7 Win10Pro 32GB 2x1.5TB, 2x2TB, 1x4TB SATA
In case this is useful... I've just found this post using Google. The event log is similar to yours and occurred with a well known game a user was trying to run.
The problem turned out to be antivirus software and the solution was to put an exception for the startup exe file into the antivirus software. For example, in my antivirus software, I have a section called "Exclusions" and I've added full paths for Realband and BIAB (as shown below).
I've read that you've tried starting the program with your antivirus software disabled but, like Matt, I wonder if maybe a component of it is always in memory.
Also, did you try (i) deactivating the User Account Control and (ii) running in XP compatibility that I mentioned in an earlier post?
Regards, Noel
P.S. Re User Account Control - it's been known to cause issues periodically and it would be good to rule it out as being the culprit for your problem.
Noel - I tried adding BIAB to the ESET exclusion list. No dice. I get the same error. I'm really beginning to think this is a registry error. I use some good quality third party software, such as Photofiltre, Color Cop, and Notepad++ . Some third party software has proven to be garbage, so I uninstall it. The ESET program is also very good at flagging suspicious .exe files. I immediately let ESET delete them. Even at that, perhaps my registry has become corrupted.
So, I think there are two choices left: a reinstall of Windows 7 or upgrade to Windows 10. Would someone please roll the dice for me? And please, don't worry about over-beating me with solutions . I really want to get to the bottom of this. Your suggestions are very much appreciated. I consider myself lucky to have all of you chiming in. I only hope I can return the favor someday! Thanks.
I found my Windows 7 Synergio PC disk. The problem is, it reads, "This disk contains 32-bit software only." I don't get it. Windows 7 Pro 64-bit was installed, and yet this is the disk I was given??
I believe I have narrowed my choices...Windows 10, or just sit and salivate over my non-functioning USB, BIAB program. (Actually, I know the program is fine. It's this d*** computer!)
Any last thoughts before I take the plunge? Thanks.
Thanks Matt! I'm leaning that way. I see from of the videos, I can still use Chrome as a browser in Windows 10. This is essential for me because I also teach online courses at Humber College in T.O.
If you open regedit (not to make changes to the registry, but to search, see if you have an entry as included images below:
In case you haven't done this before (forgive me if this is redundant_, CLICK the windows start button, enter regedit in the Search Programs and filed box at the bottom, then CLICK on the regedit.exe listed at the top. Click "Yes" in the resulting dialog.
Select Computer Computer at the very top so the search will be all inclusive. You may want to also at this point save a backup of the registry file. Select File/Export,provide a Save in path somewhere in your My Documents folder, give it name meaningful to you, leave the default Save as type to *.reg. This will take less than 20-30 seconds.
Then, in the Edit menu, CLICK Find, leave the defaults and enter PCA2. Let us know if you find the following (screen shots of my registry):
Are there any other opinions about perhaps just upgrading to Windows 10? I'm leaning in that direction. It has a lot of bells and whistles I could care less about, but apparently you can hide those in the closet. My Windows install disk is a 32-bit version. Why the 64-bit version was not given to me, I'll never know. The vendor lives 45 minutes away. It would take hours to reinstall everything (programs and the likes). The shift to Windows 10 seems much easier.
As you already probably know, your Windows 10 upgrade would be to the 64-bit version. This is preferable anyway now for most people.
I'm assuming that, if your diagnosis that your problem is caused by Windows is correct, Windows 10 would likely overwrite enough files to solve it. Of course, this is just an assumption.
Good luck.
BIAB 2024 Win Audiophile. Software: Studio One 6.5 Pro, Swam horns, Acoustica-7, Notion 6; Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus Studio 192, Presonus Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors
Good point Matt. Of course someone on the MS forums site said that the damaged files may "come along for the ride" unless I performed a clean install of Windows 10. Guess I'm back to square one. I even tried uninstalling ALL music related software to see if there were file sharing conflicts. After a restart, the same error comes up.
I wonder...if you went to the ASUS site and requested an OEM image disk/download for your system from them directly if they (ASUS) would assist? Some of my gear is Dell, and they did that for a friend of mine who needed an OEM image disk.
If that doesn't work, de-install your antivirus program. Disabling them temporarily often doesn't work.
The log file you provided above was the compatibility assistant in Windows telling you that the bandina box file couldn't be run. That could be a number of things, like an antivirus blocking, but perhaps the solution lies in compatibility settings. BIAB runs fine in all versions of Windows 7 including 32 and 64 bit, so somethings out of place on your system when it comes to running bandina box
Meanwhile, I'm reading the hardcopy manual. Can't wait to sink my teeth into this new version. It's radically different from my original DOS version circa 1991 .
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Handy flash drive tip: Always try plugging in a USB device the wrong way first? If your flash drive (or other USB plug) doesn't have a symbol to indicate which way is up, look for the side with a seam on the metal connector (it only has a line across one side) - that's the side that either faces down or to the left, depending on your port placement.
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Update your Band-in-a-Box® 2024 for Windows for free with build 1111!
With this update, there's more control when saving images from the Print Preview window, we've added defaults to the MultiPicker for sorting and font size, updated printing options, updated RealTracks and other content, and addressed user-reported issues with the StylePicker, MIDI Soloists, key signature changes, and more!
A few excerpts:
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. I really want to get to the bottom of this. Your suggestions are very much appreciated. I consider myself lucky to have all of you chiming in. I only hope I can return the favor someday! Thanks.
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