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2021 won't start [resolved] #628489 12/07/20 12:05 PM Band-in-a-Box for Windows
Joined: Nov 2008 Posts: 1,228 DC Ron OP Expert
OP DC Ron Expert Joined: Nov 2008 Posts: 1,228	Am waiting for the live chat but thought I'd post here in case it's a known issue. Have the new audiophile installed on my local hard drive with the sound files on the factory drive. The splash screen comes up but then nothing. 32- and 64-bit respond the same. anyone seen this? thx! Last edited by DC Ron; 12/07/20 12:33 PM. DC Ron BiaB Audiophile Presonus Studio One StudioCat DAW dual screen Presonus Faderport 16 Too many guitars (is that a thing?)

Re: 2021 won't start DC Ron #628492 12/07/20 12:12 PM Band-in-a-Box for Windows
Joined: May 2002 Posts: 6,975 Victoria, BC Andrew - PG Music PG Music Staff
Andrew - PG Music PG Music Staff Joined: May 2002 Posts: 6,975 Victoria, BC	Hello, I suggest that you install the patch update, and this will likely fix it: https://nn.pgmusic.com/pgfiles/support/patches/bb2021_win_update_build804.exe Andrew PG Music Inc.

Re: 2021 won't start Andrew - PG Music #628499 12/07/20 12:34 PM Band-in-a-Box for Windows
Joined: Nov 2008 Posts: 1,228 DC Ron OP Expert
OP DC Ron Expert Joined: Nov 2008 Posts: 1,228	Andrew, yep, that did it. THANKS to you and Simon on the chat line. Great response, as always. Off to the music... DC Ron BiaB Audiophile Presonus Studio One StudioCat DAW dual screen Presonus Faderport 16 Too many guitars (is that a thing?)

Re: 2021 won't start DC Ron #628501 12/07/20 12:48 PM Band-in-a-Box for Windows
Joined: Aug 2013 Posts: 3 B BARTS Newbie
BARTS Newbie B Joined: Aug 2013 Posts: 3	I have 2021 installed and the update but 32bit version only opens for about 30 secs?

Re: 2021 won't start DC Ron #628531 12/07/20 03:05 PM Band-in-a-Box for Windows
Joined: Nov 2008 Posts: 1,228 DC Ron OP Expert
OP DC Ron Expert Joined: Nov 2008 Posts: 1,228	Andrew, yep, that did it. THANKS to you and Simon on the chat line. Great response, as always. Off to the music... DC Ron BiaB Audiophile Presonus Studio One StudioCat DAW dual screen Presonus Faderport 16 Too many guitars (is that a thing?)

Re: 2021 won't start BARTS #628558 12/07/20 04:27 PM Band-in-a-Box for Windows
Joined: Aug 2013 Posts: 3 B BARTS Newbie
BARTS Newbie B Joined: Aug 2013 Posts: 3	solved wont start as follows Hello, Try this, with Band-in-a-Box fully closed. 1. Open your Windows Task Manager (Control Alt Delete) and see if any instances of Band-in-a-Box are running. If they are, force quite them by clicking "end task" 2. Next, go into your c:\bb\Preferences folder and delete the following two files: Mysetup.dk and intrface.bbw. 3. Once that is done, find the bbw.exe file in the bb folder, right click, and select "run as administrator". Then wait a few moments without doing anything to see if the program launches. Let us know if the problem persists. Thank you, Deryk PG Music Inc.

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